App comparison
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UVdesk
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Open Source & SaaS based helpdesk for eCommerce merchants
UVdesk Alternatives & Competitors (2026)
Top 4 free alternatives
Zoho Desk
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Customer service software for businesses of all sizes
0.1
Value for money
Starting price
Functionality
Customer History
5/5
Workflow Configuration
5/5
Customer Portal
5/5
Top Features
Alerts/Escalation
5/5
Multi-Channel Communication
5/5
Macros/Templated Responses
5/5
BOSSDesk
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
BOSSDesk a FrontRunner in Help Desk Software
0.1
Value for money
Starting price
0.1
Functionality
Call Center Management
5/5
Mobile App
5/5
Drag & Drop
5/5
Top Features
Alerts/Escalation
5/5
Multi-Channel Communication
5/5
Macros/Templated Responses
5/5
Wasp Asset
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Easy-to-Use Asset Management Software
0.2
Value for money
Starting price
0.2
Functionality
Reporting & Statistics
5/5
GPS
5/5
Third-Party Integrations
5/5
Top Features
Alerts/Escalation
5/5
Multi-Channel Communication
5/5
Macros/Templated Responses
5/5
Apptivo
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
CRM solution for managing customer accounts
0.1
Value for money
Starting price
0.2
Functionality
Customizable Fields
5/5
For Small Businesses
5/5
Communication Management
5/5
Top Features
Alerts/Escalation
5/5
Multi-Channel Communication
5/5
Macros/Templated Responses
5/5
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
IT Service Desk & Asset Management Software
0.1
Value for money
Starting price
0.1
Functionality
Activity Tracking
5/5
Compliance Management
5/5
Recurring Issues
5/5
Top Features
Alerts/Escalation
5/5
Multi-Channel Communication
5/5
Macros/Templated Responses
5/5
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Unified Security and Endpoint Management
Value for money
Starting price
Functionality
Reporting/Analytics
5/5
Network Wide Management
5/5
Dashboard
5/5
Top Features
Alerts/Escalation
5/5
Multi-Channel Communication
5/5
Macros/Templated Responses
5/5
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Redefine best in HR
0.8
Value for money
Starting price
0.6
Functionality
Reporting/Analytics
5/5
Candidate Management
5/5
Job Posting
5/5
Top Features
Alerts/Escalation
5/5
Multi-Channel Communication
5/5
Macros/Templated Responses
5/5
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Sell, bill and organise work in one place.
0.4
Value for money
Starting price
0.5
Functionality
Quotes/Estimates
5/5
Mobile Access
5/5
Knowledge Base Management
5/5
Top Features
Alerts/Escalation
5/5
Multi-Channel Communication
5/5
Macros/Templated Responses
5/5
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
IT asset and knowledge management
0.5
Value for money
Starting price
0.5
Functionality
Task Scheduling
5/5
Service Level Agreement (SLA) Management
5/5
Knowledge Base Management
5/5
Top Features
Alerts/Escalation
5/5
Multi-Channel Communication
5/5
Macros/Templated Responses
5/5
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
We help recruitment firms grow and increase profitability
0.1
Value for money
Starting price
Functionality
Task Management
5/5
Lead Management
5/5
Interaction Tracking
5/5
Top Features
Alerts/Escalation
5/5
Multi-Channel Communication
5/5
Macros/Templated Responses
5/5
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Social Customer Service Software
4.6
Value for money
Starting price
0.5
Functionality
Surveys & Feedback
N/A
Autoresponders
N/A
On-Demand Communications
N/A
Top Features
Alerts/Escalation
5/5
Multi-Channel Communication
5/5
Macros/Templated Responses
5/5
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Custom-built business management software.
0.3
Value for money
Starting price
0.1
Functionality
Accounting Integration
N/A
Interaction Tracking
N/A
Routing
N/A
Top Features
Alerts/Escalation
5/5
Multi-Channel Communication
5/5
Macros/Templated Responses
5/5
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
A database for storing and searching for lessons learned
0.4
Value for money
Starting price
0.5
Functionality
Activity Tracking
N/A
Risk Management
N/A
Catalog Management
N/A
Top Features
Alerts/Escalation
5/5
Multi-Channel Communication
5/5
Macros/Templated Responses
5/5
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Multi-channel service desk & ticketing solution
0.4
Value for money
Starting price
0.5
Functionality
Prioritization
N/A
Real-Time Notifications
N/A
Top Features
Alerts/Escalation
5/5
Multi-Channel Communication
5/5
Macros/Templated Responses
5/5
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Web-based software asset and license management solution
0.2
Value for money
Starting price
0.2
Functionality
Audit Management
N/A
Asset Tracking
N/A
Supplier Management
N/A
Top Features
Alerts/Escalation
5/5
Multi-Channel Communication
5/5
Macros/Templated Responses
5/5
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Help desk software for small & medium businesses
0.4
Value for money
Starting price
0.5
Functionality
Prioritization
N/A
Real-Time Notifications
N/A
Top Features
Alerts/Escalation
5/5
Multi-Channel Communication
5/5
Macros/Templated Responses
5/5
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Customer Self-Service
0.3
Value for money
Starting price
0.3
Functionality
Visual Analytics
N/A
Access Controls/Permissions
N/A
Text Editing
N/A
Top Features
Alerts/Escalation
5/5
Multi-Channel Communication
5/5
Macros/Templated Responses
5/5
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Knowledge management software
1.3
Value for money
No pricing info
Starting price
0.8
Functionality
Decision Support
N/A
Collaboration Tools
N/A
Discussions/Forums
N/A
Top Features
Alerts/Escalation
5/5
Multi-Channel Communication
5/5
Macros/Templated Responses
5/5
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Meet your customers’ and company's information needs
0.2
Value for money
Starting price
0.2
Functionality
Website Management
N/A
Real-Time Notifications
N/A
Search
N/A
Top Features
Alerts/Escalation
5/5
Multi-Channel Communication
5/5
Macros/Templated Responses
5/5
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Video Chat, Cobrowsing, Screen sharing, Certified signature
0.4
Value for money
Starting price
0.5
Functionality
Chat/Messaging
N/A
Account Management
N/A
Recording
N/A
Top Features
Alerts/Escalation
5/5
Multi-Channel Communication
5/5
Macros/Templated Responses
5/5