App comparison
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WhosOn
5
4
4
2
3
0
2
0
1
0
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Track - Chat - Engage
Last updated: October 2026
WhosOn Alternatives & Competitors (2026)
Top 7 free alternatives
LiveAgent
AI help desk for email, chat and calls from $15 per agent
0.3
Value for money
Starting price
Functionality
Agent Interface
4.8/5
Activity Dashboard
4.6/5
Activity Tracking
4.6/5
Top Features
API
5/5
Live Chat
5/5
Autoresponders
4/5
Text
AI-powered support that turns every chat into revenue.
0.1
Value for money
Starting price
Functionality
AI Copilot
5/5
Alerts/Escalation
5/5
A/B Testing
N/A
Top Features
API
5/5
Live Chat
5/5
Autoresponders
4/5
HubSpot Service Hub
Keep customers longer.
0.1
Value for money
Starting price
0.5
Functionality
Automated Routing
4.7/5
Access Controls/Permissions
4/5
Activity Dashboard
4/5
Top Features
API
5/5
Live Chat
5/5
Autoresponders
4/5
Bitrix24
Cloud & on-premises workspace for all business sizes
0.1
Value for money
Starting price
0.3
Functionality
Agile Methodologies
4.5/5
Activity Tracking
4.4/5
Access Controls/Permissions
4.2/5
Top Features
API
5/5
Live Chat
5/5
Autoresponders
4/5
Zendesk Suite
AI powered customer service across all channels
0.1
Value for money
Starting price
0.2
Functionality
Account Management
5/5
Archiving & Retention
4.6/5
Activity Dashboard
4.5/5
Top Features
API
5/5
Live Chat
5/5
Autoresponders
4/5
0.2
Value for money
Starting price
0.1
Functionality
Account Management
5/5
Analytics
5/5
Activity Dashboard
4.8/5
Top Features
API
5/5
Live Chat
5/5
Autoresponders
4/5
0.2
Value for money
Starting price
0.1
Functionality
Alerts/Notifications
5/5
Activity Dashboard
4.5/5
Alerts/Escalation
4.4/5
Top Features
API
5/5
Live Chat
5/5
Autoresponders
4/5
0.1
Value for money
Starting price
0.2
Functionality
Alerts/Notifications
4.7/5
Accounting Integration
4.5/5
Activity Dashboard
4.5/5
Top Features
API
5/5
Live Chat
5/5
Autoresponders
4/5
0.2
Value for money
Starting price
Functionality
Activity Tracking
5/5
AI/Machine Learning
4.6/5
AI Copilot
4.3/5
Top Features
API
5/5
Live Chat
5/5
Autoresponders
4/5
0.2
Value for money
Starting price
0.2
Functionality
Alerts/Escalation
4.5/5
Archiving & Retention
4.3/5
Activity Tracking
4.3/5
Top Features
API
5/5
Live Chat
5/5
Autoresponders
4/5
0.2
Value for money
Starting price
0.4
Functionality
Activity Tracking
5/5
Agent Interface
5/5
Alerts/Notifications
4/5
Top Features
API
5/5
Live Chat
5/5
Autoresponders
4/5
0.1
Value for money
Starting price
0.3
Functionality
Alerts/Notifications
4.5/5
Access Controls/Permissions
4.4/5
Alerts/Escalation
4.1/5
Top Features
API
5/5
Live Chat
5/5
Autoresponders
4/5
0.4
Value for money
Starting price
0.1
Functionality
Activity/News Feed
5/5
Brainstorming
5/5
Alerts/Escalation
4.8/5
Top Features
API
5/5
Live Chat
5/5
Autoresponders
4/5
0.2
Value for money
Starting price
0.5
Functionality
Canned Responses
4.5/5
API
4.3/5
AI/Machine Learning
4.2/5
Top Features
API
5/5
Live Chat
5/5
Autoresponders
4/5
0.3
Value for money
Starting price
0.2
Functionality
Access Controls/Permissions
5/5
Activity Tracking
4.7/5
AI/Machine Learning
4.6/5
Top Features
API
5/5
Live Chat
5/5
Autoresponders
4/5
0.3
Value for money
Starting price
Functionality
API
5/5
Alerts/Escalation
4.3/5
Access Controls/Permissions
3.8/5
Top Features
API
5/5
Live Chat
5/5
Autoresponders
4/5
0.5
Value for money
No pricing info
Starting price
0.2
Functionality
API
5/5
Automatic Call Distribution
4.9/5
Call Center Management
4.8/5
Top Features
API
5/5
Live Chat
5/5
Autoresponders
4/5
0.2
Value for money
Starting price
0.1
Functionality
Contact Management
4.4/5
Chat/Messaging
4.4/5
Canned Responses
4.3/5
Top Features
API
5/5
Live Chat
5/5
Autoresponders
4/5
0.6
Value for money
Starting price
0.3
Functionality
Agent Interface
4.9/5
Automated Routing
4.9/5
API
4.7/5
Top Features
API
5/5
Live Chat
5/5
Autoresponders
4/5
0.2
Value for money
Starting price
0.1
Functionality
Interaction Tracking
5/5
Chatbot
4.8/5
Activity Dashboard
4.8/5
Top Features
API
5/5
Live Chat
5/5
Autoresponders
4/5