App comparison
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ZIWO
5
75
4
30
3
3
2
0
1
0
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
API Based cloud contact center software with CRM Integration
Last updated: March 2026
ZIWO Alternatives & Competitors (2026)
Top 5 free alternatives
ScreenConnect
Remote meeting platform for resolving customers' queries
Value for money
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Functionality
Annotations
5/5
Alerts/Notifications
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Access Controls/Permissions
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Activity Dashboard
5/5
Agent Interface
5/5
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Zoho Desk
Customer service software for businesses of all sizes
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Value for money
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Functionality
Account Management
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Activity Dashboard
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Activity Dashboard
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Freshdesk
Online helpdesk system and customer service software
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Value for money
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Functionality
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Activity Tracking
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Activity Dashboard
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Salesforce Service Cloud
AI powered customer service management platform
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Value for money
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Functionality
Alerts/Notifications
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Activity Dashboard
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Zendesk Suite
AI powered customer service across all channels
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Value for money
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Functionality
Account Management
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Bitrix24
All in one business management workspace
0.4
Value for money
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0.3
Functionality
Activity Tracking
4.4/5
Access Controls/Permissions
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Activity Dashboard
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Agent Interface
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Alerts/Notifications
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Value for money
No pricing info
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Functionality
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Activity Dashboard
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Agent Interface
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Alerts/Notifications
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0.1
Value for money
Starting price
0.1
Functionality
Audio Capture
5/5
Auto-Dialer
5/5
Alerts/Escalation
4.7/5
Top Features
Activity Dashboard
5/5
Agent Interface
5/5
Alerts/Notifications
5/5
Value for money
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0.1
Functionality
Activity Dashboard
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Answering Machine Detection
5/5
API
5/5
Top Features
Activity Dashboard
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Agent Interface
5/5
Alerts/Notifications
5/5
0.1
Value for money
Starting price
Functionality
Account Management
5/5
Agent Interface
4.8/5
Activity Tracking
4.7/5
Top Features
Activity Dashboard
5/5
Agent Interface
5/5
Alerts/Notifications
5/5
0.2
Value for money
Starting price
Functionality
Activity Dashboard
5/5
Automated Routing
5/5
Automatic Call Distribution
4.9/5
Top Features
Activity Dashboard
5/5
Agent Interface
5/5
Alerts/Notifications
5/5
0.1
Value for money
Starting price
0.2
Functionality
Activity Dashboard
4.5/5
Alerts/Escalation
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Activity Tracking
4.3/5
Top Features
Activity Dashboard
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Agent Interface
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Alerts/Notifications
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0.4
Value for money
Starting price
0.3
Functionality
Activity Dashboard
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Agenda Management
4.5/5
Access Controls/Permissions
4.4/5
Top Features
Activity Dashboard
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Agent Interface
5/5
Alerts/Notifications
5/5
0.5
Value for money
Starting price
0.3
Functionality
Asset Lifecycle Management
4.5/5
Billing & Invoicing
4.5/5
Accounts Receivable
4.4/5
Top Features
Activity Dashboard
5/5
Agent Interface
5/5
Alerts/Notifications
5/5
0.5
Value for money
Starting price
0.4
Functionality
Activity Tracking
5/5
Agent Interface
5/5
Alerts/Notifications
4/5
Top Features
Activity Dashboard
5/5
Agent Interface
5/5
Alerts/Notifications
5/5
0.5
Value for money
Starting price
0.3
Functionality
Activity Tracking
5/5
Alerts/Escalation
5/5
API
5/5
Top Features
Activity Dashboard
5/5
Agent Interface
5/5
Alerts/Notifications
5/5
0.5
Value for money
Starting price
0.5
Functionality
Access Controls/Permissions
5/5
Activity Dashboard
5/5
Activity Tracking
5/5
Top Features
Activity Dashboard
5/5
Agent Interface
5/5
Alerts/Notifications
5/5
0.5
Value for money
Starting price
0.5
Functionality
Access Controls/Permissions
5/5
API
5/5
2-Way Messaging
4.3/5
Top Features
Activity Dashboard
5/5
Agent Interface
5/5
Alerts/Notifications
5/5
0.5
Value for money
Starting price
0.3
Functionality
Alerts/Escalation
4.2/5
A/B Testing
N/A
Access Controls/Permissions
N/A
Top Features
Activity Dashboard
5/5
Agent Interface
5/5
Alerts/Notifications
5/5
4.6
Value for money
No pricing info
Starting price
4.6
Functionality
2-Way Messaging
N/A
Access Controls/Permissions
N/A
Activity Monitoring
N/A
Top Features
Activity Dashboard
5/5
Agent Interface
5/5
Alerts/Notifications
5/5
