getapp-logo

App comparison

Add up to 4 apps below to see how they compare. You can also use the "Compare" buttons while browsing.

GetApp offers objective, independent research and verified user reviews. We may earn a referral fee when you visit a vendor through our links. 

ZIWO Logo

API Based cloud contact center software with CRM Integration

Last updated: August 2026

ZIWO Alternatives & Competitors (2026)

Filter results

Features


Pricing model


Devices supported


User rating


Organization types


Integrated with


Industry


Company size


LiveAgent logo

Cloud-based customer service platform for all sizes

visit website
logo
LiveAgent
logo
ZIWO

0.1

4.6

Value for money

4.5
15
per user/per month

Starting price

40
flat rate/per month
4.6

Functionality

4.6

Agent Interface

4.8/5

Alerts/Escalation

4.6/5

Activity Dashboard

4.6/5

Top Features

Activity Dashboard

5/5

Agent Interface

5/5

Alerts/Notifications

5/5

Freshdesk logo

Cloud-based AI help desk for teams of all sizes

visit website
logo
Freshdesk
logo
ZIWO

0.1

4.4

Value for money

4.5
19
per user/per month

Starting price

40
flat rate/per month

0.3

4.3

Functionality

4.6

Activity Dashboard

4.9/5

Alerts/Notifications

4.5/5

Alerts/Escalation

4.4/5

Top Features

Activity Dashboard

5/5

Agent Interface

5/5

Alerts/Notifications

5/5

Zendesk Suite logo

AI powered customer service across all channels

visit website
logo
Zendesk Suite
logo
ZIWO

0.3

4.2

Value for money

4.5
55
per user/per month

Starting price

40
flat rate/per month

0.2

4.4

Functionality

4.6

Account Management

5/5

Archiving & Retention

4.6/5

Activity Dashboard

4.5/5

Top Features

Activity Dashboard

5/5

Agent Interface

5/5

Alerts/Notifications

5/5

Bitrix24 logo

Cloud & on-premises workspace for all business sizes

visit website
logo
Bitrix24
logo
ZIWO

0.3

4.2

Value for money

4.5
69
flat rate/per month

Starting price

40
flat rate/per month

0.3

4.3

Functionality

4.6

Agile Methodologies

4.5/5

Activity Tracking

4.4/5

Access Controls/Permissions

4.2/5

Top Features

Activity Dashboard

5/5

Agent Interface

5/5

Alerts/Notifications

5/5

Salesforce Service Cloud logo

AI powered customer service management platform

visit website
logo
Salesforce Service Cloud
logo
ZIWO

0.3

4.2

Value for money

4.5
25
per user/per month

Starting price

40
flat rate/per month

0.2

4.4

Functionality

4.6

Alerts/Notifications

4.7/5

Accounting Integration

4.5/5

Activity Dashboard

4.5/5

Top Features

Activity Dashboard

5/5

Agent Interface

5/5

Alerts/Notifications

5/5

JustCall logo

Cloud-based AI communication platform for sales teams

visit website
logo
JustCall
logo
ZIWO

0.4

4.1

Value for money

4.5
29
per user/per month

Starting price

40
flat rate/per month

0.5

4.1

Functionality

4.6

Access Controls/Permissions

5/5

API

4.3/5

2-Way Messaging

4.3/5

Top Features

Activity Dashboard

5/5

Agent Interface

5/5

Alerts/Notifications

5/5

Webex Suite logo

Cloud-based unified collaboration suite for enterprises

learn more
logo
Webex Suite
logo
ZIWO

0.3

4.2

Value for money

4.5
14.5
per user/per month

Starting price

40
flat rate/per month

0.3

4.3

Functionality

4.6

Activity Dashboard

4.6/5

Attendee Management

4.6/5

Agenda Management

4.5/5

Top Features

Activity Dashboard

5/5

Agent Interface

5/5

Alerts/Notifications

5/5

Dynamics 365 logo

ERP and CRM applications from Microsoft

learn more
logo
Dynamics 365
logo
ZIWO

0.4

4.1

Value for money

4.5
50
per user/per month

Starting price

40
flat rate/per month

0.3

4.3

Functionality

4.6

Asset Lifecycle Management

4.5/5

Billing & Invoicing

4.5/5

Accounts Receivable

4.4/5

Top Features

Activity Dashboard

5/5

Agent Interface

5/5

Alerts/Notifications

5/5

Zoho Desk logo

Cloud-based help desk for all business sizes

learn more
logo
Zoho Desk
logo
ZIWO
4.5

Value for money

4.5
9
per user/per month

Starting price

40
flat rate/per month

0.1

4.5

Functionality

4.6

Analytics

5/5

Audit Trail

5/5

Activity Dashboard

4.8/5

Top Features

Activity Dashboard

5/5

Agent Interface

5/5

Alerts/Notifications

5/5

Talkdesk logo

Cloud-native AI contact center for enterprises

learn more
logo
Talkdesk
logo
ZIWO
4.5

Value for money

4.5
85
per user/per month

Starting price

40
flat rate/per month

0.2

4.4

Functionality

4.6

Activity Dashboard

4.5/5

Alerts/Escalation

4.4/5

Activity Tracking

4.3/5

Top Features

Activity Dashboard

5/5

Agent Interface

5/5

Alerts/Notifications

5/5

NiCE CXone logo

Cloud-based contact center software

learn more
logo
NiCE CXone
logo
ZIWO

0.4

4.1

Value for money

4.5
110
per user/per month

Starting price

40
flat rate/per month

0.5

4.1

Functionality

4.6

Access Controls/Permissions

5/5

Activity Dashboard

5/5

Activity Tracking

5/5

Top Features

Activity Dashboard

5/5

Agent Interface

5/5

Alerts/Notifications

5/5

Five9 logo

Cloud contact and call center software

learn more
logo
Five9
logo
ZIWO

0.5

4.0

Value for money

4.5
119
/per month

Starting price

40
flat rate/per month

0.5

4.1

Functionality

4.6

Alerts/Notifications

4.2/5

AI Copilot

4/5

Alerts/Escalation

3.7/5

Top Features

Activity Dashboard

5/5

Agent Interface

5/5

Alerts/Notifications

5/5

Kixie PowerCall & SMS logo

Cloud-based sales engagement platform for sales teams

learn more
logo
Kixie PowerCall & SMS
logo
ZIWO

0.1

4.6

Value for money

4.5
Empty state illustration for "No pricing info"

No pricing info

Starting price

40
flat rate/per month
4.6

Functionality

4.6

Answering Machine Detection

5/5

Automated Routing

4.5/5

Auto-Dialer

4.5/5

Top Features

Activity Dashboard

5/5

Agent Interface

5/5

Alerts/Notifications

5/5

Genesys Cloud CX logo

Cloud CCaaS platform for global enterprises

learn more
logo
Genesys Cloud CX
logo
ZIWO

0.4

4.1

Value for money

4.5
75
per user/per month

Starting price

40
flat rate/per month

0.4

4.2

Functionality

4.6

Activity Tracking

5/5

Agent Interface

5/5

Alerts/Notifications

4/5

Top Features

Activity Dashboard

5/5

Agent Interface

5/5

Alerts/Notifications

5/5

RingCX logo

AI-powered contact center

learn more
logo
RingCX
logo
ZIWO

0.4

4.1

Value for money

4.5
65
per user/per month

Starting price

40
flat rate/per month

0.3

4.3

Functionality

4.6

Activity Tracking

5/5

Alerts/Escalation

5/5

API

5/5

Top Features

Activity Dashboard

5/5

Agent Interface

5/5

Alerts/Notifications

5/5

Gladly logo

Cloud-based customer service platform

learn more
logo
Gladly
logo
ZIWO

0.3

4.8

Value for money

4.5
Empty state illustration for "No pricing info"

No pricing info

Starting price

40
flat rate/per month

0.2

4.8

Functionality

4.6

AI/Machine Learning

5/5

API

5/5

Automatic Call Distribution

4.9/5

Top Features

Activity Dashboard

5/5

Agent Interface

5/5

Alerts/Notifications

5/5

Sobot Nexus logo

Cloud omnichannel contact center for SMBs & enterprise

learn more
logo
Sobot Nexus
logo
ZIWO

0.4

4.9

Value for money

4.5
Empty state illustration for "No pricing info"

No pricing info

Starting price

40
flat rate/per month

0.3

4.9

Functionality

4.6

AI/Machine Learning

5/5

Agent Interface

4.9/5

API

4.7/5

Top Features

Activity Dashboard

5/5

Agent Interface

5/5

Alerts/Notifications

5/5

Dialshree logo

Cloud-based contact center solution

learn more
logo
Dialshree
logo
ZIWO

0.1

4.6

Value for money

4.5
15
per user/per month

Starting price

40
flat rate/per month

0.1

4.7

Functionality

4.6

Activity Dashboard

5/5

Answering Machine Detection

5/5

API

5/5

Top Features

Activity Dashboard

5/5

Agent Interface

5/5

Alerts/Notifications

5/5

inconnect logo

Make Contact. Do Business.

learn more
logo
inconnect
logo
ZIWO

0.4

4.1

Value for money

4.5
1
flat rate/per month

Starting price

40
flat rate/per month

0.3

4.3

Functionality

4.6

Alerts/Escalation

4.2/5

A/B Testing

N/A

Access Controls/Permissions

N/A

Top Features

Activity Dashboard

5/5

Agent Interface

5/5

Alerts/Notifications

5/5

3C Plus logo

Call center software for managing telephony operations

learn more
logo
3C Plus
logo
ZIWO

4.5

0.0

Value for money

4.5
Empty state illustration for "No pricing info"

No pricing info

Starting price

40
flat rate/per month

4.6

0.0

Functionality

4.6

2-Way Messaging

N/A

Access Controls/Permissions

N/A

Activity Monitoring

N/A

Top Features

Activity Dashboard

5/5

Agent Interface

5/5

Alerts/Notifications

5/5