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Zoho Desk Alternatives

How do Zoho Desk alternatives compare?

Zendesk and Freshdesk stand out as its top competitors based on similarity, popularity and user reviews. When comparing Zoho Desk to its top 100 alternatives, Salesforce Sales Cloud has the highest rating, with Wix as the runner-up, and Zoho Desk ranking 6th place. Salesforce Sales Cloud has the most reviews with a total of 15,733, while Zoho Desk has 1,649. Users say Salesforce Sales Cloud tops the list for value for money followed by Wix, while Zoho Desk comes in 4th. Users also say Wix and Salesforce Sales Cloud are the easiest to use, while Zoho Desk takes 7th place.


How do I choose the best Zoho Desk alternative?

Browse our list of competitors to find the tool that's right for your team and workflow. Filter apps by features, pricing, ratings, integrations, devices and more. Read verified reviews and discover what other people in your industry are using. Compare apps side by side to find the best match for your business.


What are the top 5 alternatives to Zoho Desk?

Filter results


Features


Pricing model


Devices supported


User rating


Organization types


Geographies served


Integrated with


Industry


Company size


Top 100 alternatives

Zendesk

4.4
(2,551)

Service-first CRM company that builds support & sales tools

Pricing

Starting from

$19/month

Value for money

4.1

0.4

4.5

What users say about Zendesk's value for money

For the time it saves and the reliability of the service, this software becomes well worth the money spent.

Alex T.

Ended up not choosing Zendesk, because it was too expensive, but I would still recommend it, considering that it can be an investment to achieve a better customer experience.

TA

Tommaso A.

Total

140

198

168

features in common

140

features in common

Zendesk's unique features

  • Employee Database

  • Call Reporting

  • Service Reporting

  • Ratings / Reviews

Zoho Desk's unique features

  • Billing & Invoicing

  • @mentions

  • Remote Access/Control

  • Time & Expense Tracking

Freshdesk

4.5
(2,240)

Online helpdesk system and customer service software

Pricing

Starting from

$19/month

Value for money

4.4

0.1

4.5

What users say about Freshdesk's value for money

After searching for a while, I found Freshdesk, which was by far the best option with the best price. It's automated response system was one of my favorite features.

BM

Brian M.

Impressive, robust, reliable and very economical customer care managements software.

FG

Frederick G.

Total

104

126

168

features in common

104

features in common

Freshdesk's unique features

  • IT Asset Management

  • Session Recording

  • Project Time Tracking

  • Reporting/Project Tracking

Zoho Desk's unique features

  • Lead Nurturing

  • Transfers/Routing

  • Configurable Workflow

  • SMS Messaging

Kayako

4.0
(158)

Unified customer service platform

Pricing

Starting from

$15/month

Value for money

3.8

0.7

4.5

What users say about Kayako's value for money

Control of the conversations with my costumers, insights of what they need (What kind of doubts they have), a nice support that helps me with the configuration, a beautiful landpage for my articles.

Mirele K.

The utter lack of respect I was given as a long time customer was frustrating. I asked to get out of contract in the middle of a year long term for a partial refund.

AR

Anonymous Reviewer

Total

66

89

168

features in common

66

features in common

Kayako's unique features

  • eCommerce Management

  • Problem Management

  • Multi-Country

  • Multi-Language

Zoho Desk's unique features

  • Transcripts/Chat History

  • Call Transfer

  • Customer Engagement

  • Customer History

HappyFox Help Desk

4.6
(83)

Helpdesk, customer support software

Pricing

Starting from

$29/month

Value for money

4.5
4.5

What users say about HappyFox Help Desk's value for money

Outstanding Help desk software at an attractive price.

JB

Julian B.

HappyFox offers a great service for its price.

AR

Anonymous Reviewer

Total

76

91

168

features in common

76

features in common

HappyFox Help Desk's unique features

  • IT Asset Management

  • Call Tracking

  • Summary Reports

  • Multi-Language

Zoho Desk's unique features

  • Client Portal

  • Data Import/Export

  • Disaster Recovery

  • Customer Management

Freshservice

4.5
(388)

A complete IT service management (ITSM) tool for business

Pricing

Starting from

$19/month

Value for money

4.5
4.5

What users say about Freshservice's value for money

For a company or for freshers who are not familiar with ITIL process its a good way to address that. For the Price its one of the best products out there.

AK

Abhinav K.

Most companies don't offer this and it has really helped when we have multi-layer tasks to accomplish. For the cost, this is a great product to keep your team efficient and productive.

AR

Anonymous Reviewer

Total

81

148

168

features in common

81

features in common

Freshservice's unique features

  • Asset Tracking

  • Mobile Alerts

  • Project Time Tracking

  • Scheduling

Zoho Desk's unique features

  • Churn Management

  • Customer Segmentation

  • Decision Support

  • Customer Management

JIRA Service Management

4.4
(262)

The only ITSM solution built on the Jira platform

Pricing

Starting from

$20/month

Value for money

4.2

0.3

4.5

What users say about JIRA Service Management's value for money

Overall we are very happy with Jira Service Desk; it has allowed us to provide a higher level of support to users than our previous service desk, and non-profit pricing was very beneficial for us.

AR

Anonymous Reviewer

A great product at a reasonable price point. This review is for the Cloud version.).

SB

Seth B.

Total

60

97

168

features in common

60

features in common

JIRA Service Management's unique features

  • Maintenance Scheduling

  • Compliance Management

  • Filtering

  • Release Management

Zoho Desk's unique features

  • Survey/Poll Management

  • Call Scripting

  • Configurable Workflow

  • Customer Activity Tracking

Cayzu

5.0
(31)

Cloud Based Ticket Management & Help Desk Software

Pricing

Starting from

$4/month

Value for money

4.9

0.4

4.5

What users say about Cayzu's value for money

Cayzu really set the bar high. This was a great choice and I would recommend them to anybody looking to provide great customer service at an affordable price.

JP

John P.

I found out about Cayzu from my colleagues, one of them talked about something that helps to save time and money.

Vadim S.

Total

63

80

168

features in common

63

features in common

Cayzu's unique features

  • Website Integration

  • User Management

  • Purchasing & Receiving

  • Timesheet Management

Zoho Desk's unique features

  • Time & Expense Tracking

  • Call Scripting

  • CRM

  • Customer Engagement

SolarWinds Service Desk

4.6
(514)

IT Service Desk & Asset Management Software

Pricing

Starting from

$19/month

Value for money

4.5
4.5

What users say about SolarWinds Service Desk's value for money

However, I still believe that, for a small shop, this product offers the best value for the price and is a great entry-level solution.

AR

Anonymous Reviewer

SUPER easy to use and configure. Being web-based we didn't need to invest in additional hardware resources to host it ourselves and maintenance is no longer a concern.

Erich B.

Total

61

109

168

features in common

61

features in common

SolarWinds Service Desk's unique features

  • Inventory Management

  • Compliance Management

  • Supplier Management

  • Risk Assessment

Zoho Desk's unique features

  • Third Party Integrations

  • Case Management

  • Customer Database

  • Customer Experience Management

Vision Helpdesk

4.6
(28)

Help Desk, Multi Company Desk and ITSM / ITIL Service Desk

Pricing

Starting from

$8/month

Value for money

4.4

0.1

4.5

What users say about Vision Helpdesk's value for money

Vision Helpdesk is value for money, feature rich and simple to use. Also their support team is very responsive and always ready to help.

M

Max

After piloting over 8 of the most reputable help desk providers we settled with Vision. They provide all the functionality of the larger Help Desk providers at an affordable cost.

RD

Ryan D.

Total

54

85

168

features in common

54

features in common

Vision Helpdesk's unique features

  • Task Scheduling

  • Recurring Tasks

  • Requirements Management

  • Configuration Management

Zoho Desk's unique features

  • SEO Management

  • Call Routing

  • Configurable Workflow

  • CRM

Pricing

Value for money

4.0

0.5

4.5

What users say about Salesforce Sales Cloud's value for money

Our overall experience with this solution has been absolutely amazing in the long run it is definitely worth the investment and the customer service and technical support is second to none.

Chad G.

It's has increased our revenues for the company, helps maintain status quo, forecasting improved, opportunities are not being missed. Overall its impact has been good in managing the work flow.

SU

Sadia U.

Total

45

161

168

features in common

45

features in common

Salesforce Sales Cloud's unique features

  • Conversion Tracking

  • Contract/License Management

  • Multi-Currency

  • Forecasting

Zoho Desk's unique features

  • Screen Sharing

  • Call Transfer

  • Virtual Assistant

  • Customer Activity Tracking

NABD System

4.6
(38)

Omnichannel Customer support & Help Desk software-FREE PLAN

Pricing

Starting from

$0.01/month

Value for money

4.6

0.1

4.5

What users say about NABD System's value for money

Pricing is good once you figure out your organizational needs.

DO

DANIEL O.

Strong knowledge base and SLA capabilities. Pricing is very low compared to competitors.

AR

Anonymous Reviewer

Total

64

78

168

features in common

64

features in common

NABD System's unique features

  • Website Visitor Tracking

  • Issue Auditing

  • Multi-Company

  • Multi-Language

Zoho Desk's unique features

  • Time & Expense Tracking

  • Call Scripting

  • Customer Activity Tracking

  • Customer Experience Management

Groove

4.4
(62)

Support, Simplified.

Pricing

Starting from

$12/month

Value for money

4.4

0.1

4.5

What users say about Groove's value for money

The ability to support multiple projects within the same subscriptions is great. Since the recent revamp, the only thing that didn't support multiple projects, the knowledge base, now supports this.

MM

Mark M.

Ticket-based cs management. Easy to setup, inexpensive faq platform.

David H.

Total

58

67

168

features in common

58

features in common

Groove's unique features

  • WYSIWYG Editor

  • Multi-Language

  • Benchmarking

  • Contact Management

Zoho Desk's unique features

  • Tagging

  • Call Transfer

  • Customer Complaint Tracking

  • Customer Management

eKMS

4.2
(12)

Internal & external knowledge base and forum management

Features

Total

12

14

168

features in common

12

features in common

eKMS's unique features

  • Contact Management

  • Commenting / Notes

Zoho Desk's unique features

  • Reporting/Analytics

  • Reporting & Statistics

  • Community Management

  • SMS Messaging

DeskPRO

4.6
(34)

Customer service software you can depend on

Features

Total

104

138

168

features in common

104

features in common

DeskPRO's unique features

  • Release Management

  • Subscription Management

  • Website Integration

  • Problem Management

Zoho Desk's unique features

  • IVR / Voice Recognition

  • Two-Factor Authentication

  • Customer Experience Management

  • Social Media Monitoring

Parature

3.6
(11)

Customer service software from Microsoft

Pricing

Value for money

3.5

1.0

4.5

What users say about Parature's value for money

This product was designed to provide a high ROI and it will reduced support costs as we have seen.

TK

Tim K.

An inexpensive solution that doesn't do what you need is of limited value.

RW

Rusty W.

Total

18

18

168

features in common

18

features in common

Parature's unique features

  • No unique features

Zoho Desk's unique features

  • Billing & Invoicing

  • Role-Based Permissions

  • Collaboration Tools

  • SSL Security

SupportBee

4.4
(26)

Customer support help desk software

Pricing

Starting from

$13/month

Value for money

4.3

0.2

4.5

What users say about SupportBee's value for money

It has a tool to establish reminder events, so that you can always be aware of the activities in the organization. It has a highly competitive price.

Alex M.

This pricing model means that it's more beneficial and affordable for small businesses where few people were many hats, as one of those 'hats' is doing support.

Dustin O.

Total

15

18

168

features in common

15

features in common

SupportBee's unique features

  • Labeling

  • Commenting / Notes

  • Projections

Zoho Desk's unique features

  • Call Logging

  • Reporting & Statistics

  • Collaboration Tools

  • Service Level Agreement (SLA) Management

CustomerWise

4.0
(3)

Customer support and business process management

Features

Total

21

33

168

features in common

21

features in common

CustomerWise's unique features

  • Process Control

  • Territory Management

  • User Management

  • Asset Management

Zoho Desk's unique features

  • Reporting/Analytics

  • Routing

  • Collaboration Tools

  • Tagging

AzureDesk

4.5
(48)

Help desk software for SMBs

Pricing

Starting from

$5/month

Value for money

4.8

0.3

4.5

What users say about AzureDesk's value for money

In addition to the best cost benefit of the market, the level of support is excellent. They are fast and extraordinarily available.

JC

Julio C.

We have very pleased with the software and support - at a great price as well.

SD

Shaun D.

Total

32

37

168

features in common

32

features in common

AzureDesk's unique features

  • Activity Management

  • Incident Management

  • IT Asset Management

  • Change Management

Zoho Desk's unique features

  • Call Recording

  • SSL Security

  • Configurable Workflow

  • Transfers/Routing

Re:amaze

4.8
(50)

Support, engage, and convert customers on a single platform.

Pricing

Starting from

$29/month

Value for money

4.8

0.3

4.5

What users say about Re:amaze's value for money

Proactive customer engagement. Pricing is fair and policies are just great.

Winston H.

I tried zendesk, trengo and reamaze and I am very happy with my choice, it is worth my money 100.

TJ

Teun J.

Total

24

25

168

features in common

24

features in common

Re:amaze's unique feature

  • Geotargeting

Zoho Desk's unique features

  • Call Monitoring

  • Single Sign On

  • Computer Telephony Integration

  • Template Management

Oracle Service

4.4
(8)

Web, Social & Contact Center

Features

Total

21

27

168

features in common

21

features in common

Oracle Service's unique features

  • Semantic Search

  • Charting

  • HIPAA Compliant

  • Incident Management

Zoho Desk's unique features

  • Reporting/Analytics

  • Self Service Portal

  • Communication Management

  • Tagging

ITSM 365

(0)

Customizable Service Desk for any business small or large

Features

Total

14

26

168

features in common

14

features in common

ITSM 365's unique features

  • Incident Management

  • Project Time Tracking

  • Task Planning

  • Asset Management

Zoho Desk's unique features

  • Call Monitoring

  • Remote Access/Control

  • Communication Management

  • Social Media Integration

ServiceWise

4.7
(3)

Web based help desk management software

Features

Total

47

72

168

features in common

47

features in common

ServiceWise's unique features

  • Version Control

  • Dashboard Creation

  • Maintenance Scheduling

  • Issue Auditing

Zoho Desk's unique features

  • Rules-Based Workflow

  • Canned Responses

  • Widgets

  • CRM

osTicket

4.3
(41)

Customer support ticket system

Pricing

Starting from

$9/month

Value for money

4.8

0.3

4.5

What users say about osTicket's value for money

OsTicket is extremely versatile, and for the SMB market (or for a small dev team) it is a very powerful tool with the ability to extremely customize the tool, all with no price tag.

CP

Chau P.

Only for companies that have almost zero budget but have a good developer in-house.

Alejandro H.

Total

9

9

168

features in common

9

features in common

osTicket's unique features

  • No unique features

Zoho Desk's unique features

  • Call Center Management

  • Real Time Monitoring

  • Virtual Assistant

  • Client Portal

Deskero

4.7
(106)

Customizable help desk & ticketing system

Pricing

Starting from

$4/month

Value for money

4.7

0.2

4.5

What users say about Deskero's value for money

Is both simple and flexible, reduce waste of time, easy to personalize in the looks and also in the database, has good knowledge base features, is a great tool at a great price.

H

Hank

So easy to use and complete value for your money. Improves the communication so effectively.

AR

Anonymous Reviewer

Total

73

91

168

features in common

73

features in common

Deskero's unique features

  • Multi-Company

  • Automatic Backup

  • Summary Reports

  • Multi-Country

Zoho Desk's unique features

  • Cataloging/Categorization

  • Customer Management

  • Dashboard

  • Loyalty Program

WSS Knowledge

3.5
(2)

Documentation and knowledge base creation

Features

Total

9

10

168

features in common

9

features in common

WSS Knowledge's unique feature

  • WYSIWYG Editor

Zoho Desk's unique features

  • Reporting/Analytics

  • Real-time Updates

  • Widgets

  • Client Portal

ServiceNow

4.4
(53)

Enterprise IT service cloud solutions

Pricing

Value for money

3.9

0.6

4.5

What users say about ServiceNow's value for money

A brilliant ITSM tool and available as SaaS. The licensing mechanism is based on the fulfiller and approvers.

AS

Avinash S.

An extremely robust platform with customization galore and full features comes at a cost but with very little holding it back.

Ewan H.

Total

46

98

168

features in common

46

features in common

ServiceNow's unique features

  • Issue Auditing

  • Incident Management

  • Compliance Management

  • Version Control

Zoho Desk's unique features

  • Role-Based Permissions

  • Call Monitoring

  • Virtual Assistant

  • Communication Management

Bitrix24

4.0
(459)

100% free CRM, collaboration and communication tool suite

Pricing

Starting from

$24/month

Value for money

4.2

0.3

4.5

What users say about Bitrix24's value for money

It has great value for money and pricing is unbeatable as compared to other software solutions in the market for same purpose. Brilliant within the company social feature.

Irfan A.

They are responsive in their support. I enjoy how the various functions are available to low-price users.

AW

Anna W.

Total

113

358

168

features in common

113

features in common

Bitrix24's unique features

  • Membership Management

  • Mass Texting

  • Calendar Management

  • Synchronous Editing

Zoho Desk's unique features

  • Productivity Analysis

  • Email Tracking

  • Multiple User Accounts

  • Online Forums

LiveAgent

4.7
(1,002)

Great customer service starts with better help desk software

Pricing

Starting from

$15/month

Value for money

4.7

0.2

4.5

What users say about LiveAgent's value for money

Overall one of the best help desk solutions we have tried. We are very happy with the pricing and support on our end.

Dave L.

I like their complete package, its really beneficial for small to mid sized organizations, the features are premium and theres definately value for money. I would recommend LiveAgent.

AR

Anonymous Reviewer

Total

127

185

168

features in common

127

features in common

LiveAgent's unique features

  • WYSIWYG Editor

  • Employee Activity Monitoring

  • Caller ID

  • Video Chat

Zoho Desk's unique features

  • Sentiment Analysis

  • Issue Scheduling

  • Project Management

  • Recurring Issues

Wix Answers

4.6
(21)

The only platform with all support channels in one place.

Pricing

Starting from

$24/month

Value for money

4.3

0.2

4.5

What users say about Wix Answers' value for money

The price is also very good. We really recommend this service to all companies that want a very good help center with great reliability.

SC

S├ębastien C.

Easy to use, professional, great value for money.

AR

Anonymous Reviewer

Total

79

89

168

features in common

79

features in common

Wix Answers' unique features

  • Geotargeting

  • 360 Degree Feedback

  • Contact Management

  • Blended Call Center

Zoho Desk's unique features

  • Community Management

  • Disaster Recovery

  • Document Management

  • Decision Support

Front

4.5
(203)

Email management software and shared inbox for teams

Pricing

Starting from

$9/month

Value for money

4.2

0.3

4.5

What users say about Front's value for money

It has been a game-changer for our teams at work. We all use it as our email client and it helps us communicate more effectively which saves time and ultimately money.

Joshua A.

It helped us to improve our support while saving time and money. Front has brought us closer to our beloved users.

Rhai G.

Total

79

120

168

features in common

79

features in common

Front's unique features

  • Commenting / Notes

  • Inbox Management

  • Shared Inboxes

  • Contact Database

Zoho Desk's unique features

  • Complaint Management

  • Data Import/Export

  • Decision Support

  • Customizable Templates

Vivantio

4.3
(165)

Flexible Software. Focused Service.

Pricing

Starting from

$42/month

Value for money

4.2

0.3

4.5

What users say about Vivantio's value for money

Overall I recommend Vivantio as a company and their ITSM suite of tools offer excellent value for money in my opinion.

JH

Jonathon H.

Good value for money ITSM Tool for ITIL based Service Desks.

JH

Jonathon H.

Total

50

96

168

features in common

50

features in common

Vivantio's unique features

  • Incident Management

  • Configuration Management

  • Service Reporting

  • Employee Portal

Zoho Desk's unique features

  • Screen Sharing

  • Call Recording

  • Computer Telephony Integration

  • Customer Activity Tracking

Salesforce Service Cloud

4.4
(510)

Customer Service & Field Service Management Solutions

Pricing

Value for money

4.1

0.4

4.5

What users say about Salesforce Service Cloud's value for money

Overall it does what it should and for the price it's great also.

AR

Anonymous Reviewer

It is a great product to use, I just wish it didn't cost so much per user.

AR

Anonymous Reviewer

Total

110

195

168

features in common

110

features in common

Salesforce Service Cloud's unique features

  • Customer Accounts

  • Corrective and Preventive Actions (CAPA)

  • Taxation & Assessment

  • Job Management

Zoho Desk's unique features

  • Negative Feedback Management

  • Data Migration

  • Two-Factor Authentication

  • Issue Scheduling

User.com

4.6
(30)

The engine of growth. An all in one solution for user data.

Pricing

Starting from

$49/month

Value for money

4.6

0.1

4.5

What users say about User.com's value for money

I was surprised about how well it worked and what's more important, they offered a great price.

ER

Evelyn R.

All the features you need for a friendly price for a startup.

GH

Gerald H.

Total

92

210

168

features in common

92

features in common

User.com's unique features

  • Multi-Company

  • File Transfer

  • Email Response Control

  • Web Notifications

Zoho Desk's unique features

  • Customer Complaint Tracking

  • Gamification

  • Idea Ranking

  • Employee Management

UseResponse

4.7
(31)

All-in-one Customer Support and Feedback Suite

Pricing

Starting from

$149/month

Value for money

4.9

0.4

4.5

What users say about UseResponse's value for money

UseRepsonse offers similar features for a much better price. Migration, setup, and customization are simple and straightforward.

AR

Anonymous Reviewer

Compares to competing products at competitive price point.

AR

Anonymous Reviewer

Total

81

107

168

features in common

81

features in common

UseResponse's unique features

  • Data Security

  • Problem Management

  • Inbox Management

  • Inventory Management

Zoho Desk's unique features

  • Churn Management

  • Disaster Recovery

  • Email Tracking

  • Decision Support

elevio

4.6
(27)

Self-service support & customer education platform

Pricing

Starting from

$79/month

Value for money

4.6

0.1

4.5

What users say about elevio's value for money

I personally benefit from it because it saves me so much time and money not thinking about having to code our own one.

SC

Sam C.

Easy to implement and saves so much time and money on coding this functionality.

SC

Sam C.

Total

64

97

168

features in common

64

features in common

elevio's unique features

  • To-Do List

  • Electronic Forms

  • Multiple Projects

  • Website Integration

Zoho Desk's unique features

  • Time & Expense Tracking

  • Call Transfer

  • Customer Experience Management

  • Customizable Reports

EngageBay

4.6
(68)

Integrated sales & marketing software for growing teams

Pricing

Starting from

$9.99/month

Value for money

4.8

0.3

4.5

What users say about EngageBay's value for money

A great automation tool with a competitive price.

Jan Patrick T.

Best on the market - and certainly at this price.

SM

Sian M.

Total

70

203

168

features in common

70

features in common

EngageBay's unique features

  • Web Notifications

  • Territory Management

  • Confirmation/Reminders

  • Visitor Tracking

Zoho Desk's unique features

  • Widgets

  • Collaboration Tools

  • Disaster Recovery

  • Document Management

Genesys Cloud

4.1
(108)

Mobile optimized cloud call center with multichannel routing

Pricing

Starting from

$75/month

Value for money

3.9

0.6

4.5

What users say about Genesys Cloud's value for money

Overall experience has been great and support has been responsive. The only drawbacks are their lack additional reporting options and their price.

RB

Reynante B.

We have based our call centre around part time shifts due to the demand of our business. The pricing model will have to be reviewed for our operations as we continue to grow.

CT

Cory T.

Total

80

131

168

features in common

80

features in common

Genesys Cloud's unique features

  • Call Reporting

  • Website Visitor Tracking

  • Voice Customization

  • Voice Mail

Zoho Desk's unique features

  • Content Management

  • Decision Support

  • Discussions / Forums

  • Data Migration

Yonyx

4.8
(105)

Decision tree driven Interactive guides for customer service

Features

Total

28

40

168

features in common

28

features in common

Yonyx's unique features

  • Version Control

  • Website Integration

  • WYSIWYG Editor

  • Application Development

Zoho Desk's unique features

  • Call Monitoring

  • SMS Messaging

  • Configurable Workflow

  • Third Party Integrations

Agile CRM

4.2
(404)

Sales and marketing CRM for growing businesses

Pricing

Starting from

$8.99/month

Value for money

4.2

0.3

4.5

What users say about Agile CRM's value for money

Most companies will try to lock you into a one year commitment, but it is perfectly reasonable to know everything works together in harmony. Question 3: Is this the right price for me.

AD

Adam D.

It has kept a great log of our consultants past and present, so in that respect - it has done it's job. I just feel like the cost (for 3 operators) does not justify the tool.

Derek "Storme" B.

Total

88

226

168

features in common

88

features in common

Agile CRM's unique features

  • Territory Management

  • Task Tagging

  • FAQ

  • Expiry Notifications

Zoho Desk's unique features

  • Configurable Workflow

  • Employee Management

  • Forms Management

  • Email Distribution

Dixa

4.3
(19)

Conversational Customer Service Software

Pricing

Starting from

$99/month

Value for money

4.2

0.3

4.5

What users say about Dixa's value for money

Excellent cloud solution for your callcenter with a reasonable cost.

Roberth C.

Currently, our team is more than satisfied with the outcomes that we got for that price.

ES

Elizabeth S.

Total

62

84

168

features in common

62

features in common

Dixa's unique features

  • eCommerce Management

  • Voice Mail

  • Remote Support

  • Softphone

Zoho Desk's unique features

  • Text Editing

  • Churn Management

  • Customer Experience Management

  • Loyalty Program

HelpDesk

4.5
(28)

Ticketing software for effortless customer support

Features

Total