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Call Center Software with Real-Time Analytics (2026) - Page 5

Last updated: April 2026

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208 software options

ZaiConversations logo

Cloud-based communication solution for SMBs

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Zailab is an intelligent, cloud-based omni-channel communication solution designed for small and medium sized contact centres

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Cyara logo

Deliver flawless customer experiences with less effort

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Accelerate the delivery of flawless customer journeys across digital and voice channels while reducing the risk of defects.

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Intradiem logo

Workforce automation solution for optimizing operations

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Intradiem Intelligent Automation processes contact center management data in real-time to intelligently determine–and direct–each rep's activity to maximize productivity and engagement–every minute of every shift.

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PhoneIQ logo

Cloud Phone System and Call Center Software via Salesforce

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PhoneIQ is a communications platform for Salesforce users. It features a phone system that works with CRMs from any device across the globe, a contact center that enables customer dialogue and CSAT monitoring, and a sales dialer with features like power dialing, click to dial, and local presence.

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HiperMe! logo

Unified communications and contact center platform

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HiperMe! is a cloud-based contact center and unified communications platform that enables companies to manage corporate communications and customer service interactions from one place. With HiperMe!'s omnichannel solution, businesses can receive and place calls, emails, chats, WhatsApp message

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CallMaker logo

Scopri i vantaggi del software per i call center CallMaker.

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Con Callmaker tieni tutto il customer journey sotto controllo. Telefonia VoIP, messaggistica, email, presa appuntamenti integrata con Google e Outlokk su una sola piattaforma. Scopri i vantaggi oggi con un piano mese-per-mese partendo da una demo personale.

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Natterbox logo

The Voice Experts for Salesforce

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Natterbox is an expert voice solution for Salesforce with native telephony integration that helps organizations personalize customer experience at scale, boost sales and service efficiency, and gain complete visibility into their operations.

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Diabolocom logo

Cloud software for call centers & customer service.

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Prioritise and streamline incoming and outgoing calls. Improve call quality and agent productivity with the Diabolocom cloud solution.

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Steam-connect logo

Empowering conversations

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Our conversation software offers you a lot of possibilities. From inbound and outbound telephony, e-mail, chat, SMS, and WhatsApp, to social media such as Twitter and Facebook. You organize all your customer contact in the way that best suits your company.

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EasyPBX logo

Cloud-based phone system

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EasyPBX is a cloud VoIP that integrates voice, video, messaging, and call management. Features include unlimited US and 40+ countries calling, Yealink phones, conferencing, and 24/7 support, all in one solution.

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BeInContact logo

Your 100% Cloud Omnichannel Contact Center solution

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BeInContact is extremely flexible meeting needs of companies of any size and sector, increasing Customer Experience, their loyalty and speeding up sales processing as well.

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InGenius logo

Computer telephony integration to fuel efficiency

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Increase agent productivity, customer satisfaction and case handling capacity. InGenius helps make calls more efficient by placing critical CRM insights at your agents' fingertips. Drive more successful service with one simple integration that supports unique workflows and omnichannel environments.

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IPscape logo

Cloud Contact Centre - Dialler, Voice, Email, Web Chat, SMS

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IPscape provides AI contact centre technology that empowers organisations to orchestrate omnichannel customer journeys across Voice, Web Chat, Email and more.

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Ring.io logo

Intelligent sales call handling with native CRM integration

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Ringio promises improved caller productivity with logging, lead generation, call routing and reporting features crucial to improving sales and customer support

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QEval logo

Quality matters

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Etech QEval is a centralized solution ensuring that customers are treated with equal importance and the contact center has consistent and high CSAT.

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Cloudya logo

Integrated business communications platform.

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A complete, feature-rich solution for effective and transparent multichannel communication via your web browser connected to Cloudya, our cloud communication platform.

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ClarityTel logo

VoIP-based communication management solution

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ClarityTel is a voice over internet protocol (VoIP) solution that helps businesses manage communication with external and internal stakeholders via online phone, virtual fax & SIP trunking. The voicemail functionality lets users receive email notifications for incoming voicemail & fax messages.

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INO CX logo

All-in-One Business Communication Solution

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INO CX is a cloud-based omnichannel call center software, which helps businesses aggregate customer interactions from various channels such as voice, SMS, email, chat in a centralized platform.

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inconnect logo

Make Contact. Do Business.

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inConcert Contact Center allows businesses to reach their customers through any channel, including voice and video calls, email, live chat, SMS/text messaging, social networks, WhatsApp, and more. The software aims to provide an outstanding experience and transform every customer interaction.

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Callbox logo

UCaaS, Cloud PBX, Contact Center, Omnichannel

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Callbox is a cloud PBX for collaboration and contact center integrated with MS Teams and Google Workspace, CRMs, and ERPs.

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SanCCS logo

Attain the Best Call Center Solutions by SAN Softwares.

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The SanCCS Call Center Solution provides a range of features to enhance customer satisfaction, including omnichannel integration, live monitoring, co-browsing, and video calling. Setting up call center software today is easy and can be done both on-premise and through hosting. These solutions allow

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Placetel logo

All-in-one - cloud calling, team messaging & online meetings

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Placetel + Webex combines business telephony software from the cloud with the full Webex suite. Benefit from over 150 telephone system features paired with video conferences in HD, file and screen sharing, call control, instant messaging, call center functions and unified communication.

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CallAI logo

AI-based call analysis platform

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With CallAI, businesses understand and optimize voice interactions, Improve customer satisfaction, reduce cost, & improve the product or service. Automatic QA scorecards, customer sentiment, call drivers, alerts, competitor analysis, overtalk and speaking rate analysis help managers achieve goals.

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Intalk.io logo

Break All Communication Barriers with intalk.io

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Modern Cloud Contact Center with multichannel capabilities with Inbound, Outbound, IVR, and Chat modes

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Neotel Call Center Software logo

Call center, virtual PBX and CRM solution

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Neotel is a call center software that offers a suite of features designed to help businesses create a more efficient and effective call center.

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