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Top Rated Call Center Software with Public administrations - Page 6

Last updated: August 2026

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335 software options

Xperience logo

Cloud-based contact center solution

Cloud-based Contact Center Solution. Flexible and simple to use. Pay what you use.

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Nextiva Contact Center logo

Omni-Channel Customer Relationship Management

Nextiva is transforming the way businesses communicate. Nextiva is a communications platform providing businesses with big-business phone features at a small-business price and it offers ease of use, manageability, scalability, reliability, and enterprise-class functionality.

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Surfboard logo

Support team scheduling, made simple.

Surfboard is a scheduling & shift planning software platform for customer support teams.

Get shift planning, scheduling, forecasting & communication in one place.

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QualityDesk logo

Cloud-based contact center tool for customer service.

QualityDesk is a cloud-based contact center solution that helps sales professionals streamline customer service operations.

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LeadsRain logo

Cloud-Based Dialer

LeadsRain is most preferred cloud-based auto dialer in the industry, offering the most competitive pay-as-you-go pricing. LeadsRain’s predictive dialer empowers your agents to speak more with live people and avoid answering machines.

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Voice Clearity logo

Cloud Telephony Solution

Voice Clearity is a cloud telephony solution provider It provides customized solutions per business needs and call volume. It also includes easy integration with leading CRMs.

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AG-VIP logo

Contact and communication management platform

AG-VIP is a contact and communication management tool that helps businesses store and retrieve information on a centralized platform. All functionalities required for address management, including built-in search, postcode identification and duplicate checks, are directly integrated in this SaaS solution.

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ICS Flow logo

Automate your business, your way. Unlock AI potential.

ICS Flow is a VoIP-enabled contact center platform that manages inbound and outbound communications, agent performance, call tracking, and workflow integration to improve customer service, productivity, and operational visibility.

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PhoneCall logo

Scalable cloud contact center for telemarketing needs

PhoneCall is a scalable, fully managed contact center solution offering contact management, call flows & predictive dialing for telemarketing & lead generation

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OnviSource OmVista logo

Turn Data to Insights to Actions with OmVista

OmVista is a comprehensive data-to-action platform that helps businesses transform and achieve excellence across critical areas. By capturing and unifying dispersed data, analyzing it to uncover valuable insights, and automating actions based on those insights, OmVista empowers organizations to enhance workforce performance, customer loyalty, and overall productivity.

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Neotel Call Center Software logo

Call center, virtual PBX and CRM solution

Neotel is a call center software that offers a suite of features designed to help businesses create a more efficient and effective call center.

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Gnatta logo

AI Agents and omnichannel support, built for control

Gnatta is an AI-powered customer service platform that brings all channels into one place. Combine workflows, real-time integrations, and AI Agents to automate processes, support teams, and resolve customer queries faster with full visibility and control.

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yoummday logo

work@home technology platform for CX outsourcing

Proprietary work@home operating system is a technology platform that combines workforce recruitment, training, scheduling, and management with a CX marketplace. Companies get access to a comprehensive outsourcing software solution and access to a global workforce of over 8,500 freelancers.

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StringeeX logo

Omnichannel contact center software

StringeeX is an omni-channel contact center software that helps businesses with ticket management, live chat, customer contact management, and Facebook fanpage management. Teams can maintain a centralized database of customer contact information, including contact, landing page, and events for personalized support.

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InterDialog UCCS logo

Cloud contact center software for enterprises

Teckinfo Enterprise Cloud Call Center Software is a unified platform for managing customer interactions across voice, email, live chat, video, social media, and messaging. It includes AI-powered tools like chatbots, voicebots, sentiment analysis, and speech-to-text. The solution offers omnichannel capabilities and flexible deployment options, including cloud-based, hybrid, and on-premises configurations.

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Join Intake logo

AI voice receptionist for business call handling

Join Intake is an AI voice receptionist software that answers inbound business calls around the clock. The platform captures caller details, routes calls by department based on intent, and transfers to live staff when needed. It includes industry-specific templates, appointment scheduling, call transcripts and recordings, and a real-time dashboard for monitoring all interactions.

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Selmo logo

Powerful auto dialer software for call centers & businesses

Selmo is a call automation software for businesses, call centers, and contact centers, which covers most business processes, offers wide call center software functionality, and has one of the most effective predictive dialers on the market.

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Enreach Omnichannel logo

Cloud contact center software for support

Enreach Omnichannel is a cloud-based contact center software that enables agents to manage customer interactions across multiple channels, including phone calls, chat, WhatsApp, email, and SMS from a single platform. The solution features artificial intelligence capabilities for automated query resolution, smart routing to direct conversations to appropriate agents, and integration with major CRM systems.

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Bonga Cloud logo

Call center software

Bonga Cloud is a call center software that helps businesses manage routing, agent performance monitoring, real-time analytics, task management, and more. The platform enables managers to gain insights into outbound and inbound calls, monitor active calls and track call disposition using a centralized dashboard.

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Web Callback logo

Callback solution designed to reduce site abandonment

Web Callback by Voxolib allows site visitors to establish real human contact, improving the experience for customers and prospects. Web Callback can reduce site abandonment by up to 25% and increase online sales. Site owners can easily export call data via CSV/XLSX or API.

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OpenTouch Enterprise Cloud logo

Voice & unified communications for SMBs

A bundle of enhanced and personalized applications for data center transformation and voice / unified communications for small to medium-sized businesses

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Solgari logo

AI-powered customer engagement solution

Solgari enhances Microsoft Teams with AI-driven customer engagement solutions, empowering businesses to automate and optimize communication across channels.

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CallerDesk logo

Virtual telephony system for business communications

CallerDesk is a cloud-based call handling platform. It provides cloud numbers with self-service options and automates redirection to different destinations in accordance with configurable routing strategies. The software also monitors performance and sales conversion data to inform marketing.

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TelTel logo

Call Center Management Software

TelTel is a cloud-based solution that helps to enhance call center efficiency and improve business KPIs for any business size. One-stop shop for call center management system and telecommunications services (VoIP, SIP Trunk, SMS).

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Smiddle Agent Scripting logo

Boost your contact center!

Smiddle Agent Scripting is software for scripting communication between contact center agents and customers. The software is designed for Cisco contact centers.

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