getapp-logo

App comparison

Add up to 4 apps below to see how they compare. You can also use the "Compare" buttons while browsing.

GetApp offers objective, independent research and verified user reviews. We may earn a referral fee when you visit a vendor through our links. 

Top Rated Call Center Software with Public administrations - Page 6

Last updated: June 2026

Verified reviewer profile picture
Get free expert advice+1 (888) 216-6745
Call now for a one-to-one consultation in under 15 mins.
1 filter applied

Features


Integrated with


Pricing model


Devices supported


Organization types


User rating


348 software options

Amazon Connect logo

Scalable Omnichannel Contact Center Solution

learn more
Amazon Connect is an omnichannel contact center solution that utilizes built-in AI and ML to deliver high-quality voice and interactive chat experiences. With Amazon Connect, teams can easily automate interactions using intuitive interactive voice response (IVR) systems and chatbots.

Read more about Amazon Connect

Users also considered
SpitFire logo

Web-based predictive dialer software for call centers

learn more
SpitFire Enterprise Predictive (SEP) is a web-based call center software which offers tools to launch blended inbound and outbound call center campaigns

Read more about SpitFire

Users also considered
Call Center Studio logo

Pay-as-you-go • Scalable • AI Powered • Better CX

learn more
Call Center Studio is a web-based pay-as-you-go CCaaS packed with everything your operations need to become a 360-degree customer experience base.

Unleash your agents’ full potential, thrive with operational efficiency, and leverage scalability with remote-friendly Call Center Studio.

Read more about Call Center Studio

Users also considered
Placetel logo

All-in-one - cloud calling, team messaging & online meetings

learn more
Placetel + Webex combines business telephony software from the cloud with the full Webex suite. Benefit from over 150 telephone system features paired with video conferences in HD, file and screen sharing, call control, instant messaging, call center functions and unified communication.

Read more about Placetel

Users also considered
Nectar Desk logo

Call center software in the cloud

learn more
Nectar Desk is a cloud-based call center solution that supports inbound & outbound communication with IVR, ACD, call recording, monitoring, call transfer & more

Read more about Nectar Desk

Users also considered
Inxide logo

Omnichannel Conversational AI Platform developed by Increso

learn more
Inxide by Increso is a conversational AI platform, which helps contact centers personalize interactions through various technologies such as biometric recognition, Natural Language Processing (NLP), smart speaker, and deep learning.

Read more about Inxide

Users also considered
CallAI logo

AI-based call analysis platform

learn more
With CallAI, businesses understand and optimize voice interactions, Improve customer satisfaction, reduce cost, & improve the product or service. Automatic QA scorecards, customer sentiment, call drivers, alerts, competitor analysis, overtalk and speaking rate analysis help managers achieve goals.

Read more about CallAI

Users also considered
Dialics logo

Inbound Call Tracking Software

learn more
Dialics is a call tracking software that enables organizations to successfully plan marketing tactics and get leads for conversion.

Read more about Dialics

Users also considered
CafeX Suite logo

One-click web, audio & video collaboration

learn more
CafeX Meetings is an online video collaboration solution with HD video, live chat, screen sharing, drag-and-drop content sharing, call recording, and more

Read more about CafeX Suite

Users also considered
Callmaker logo

Automatic callbacks for website visitors within 25 seconds

learn more
Callmaker provides companies with call ordering widgets and automatically calls website visitors within 25 seconds of their phone number being submitted

Read more about Callmaker

Users also considered
RapportCMS logo

Complete Call Center Solution

learn more
RapportCMS is a cloud-based solution that enables contact centers to manage multi-channel transactions, routing, scheduling, data transfers, payroll, and more.

Read more about RapportCMS

Users also considered
Xperience logo

Cloud-based contact center solution

learn more
Cloud-based Contact Center Solution. Flexible and simple to use. Pay what you use.

Read more about Xperience

Users also considered
Surfboard logo

Support team scheduling, made simple.

learn more
Surfboard is a scheduling & shift planning software platform for customer support teams.

Get shift planning, scheduling, forecasting & communication in one place.

Read more about Surfboard

Users also considered
QualityDesk logo

Cloud-based contact center tool for customer service.

learn more
QualityDesk is a cloud-based contact center solution that helps sales professionals streamline customer service operations.

Read more about QualityDesk

Users also considered
LeadsRain logo

Cloud-Based Dialer

learn more
LeadsRain is most preferred cloud-based auto dialer in the industry, offering the most competitive pay-as-you-go pricing. LeadsRain’s predictive dialer empowers your agents to speak more with live people and avoid answering machines.

Read more about LeadsRain

Users also considered
Voice Clearity logo

Cloud Telephony Solution

learn more
Voice Clearity is a cloud telephony solution provider It provides customized solutions per business needs and call volume. It also includes easy integration with leading CRMs.

Read more about Voice Clearity

Users also considered
AG-VIP logo

Contact and communication management platform

learn more
AG-VIP is a contact and communication management tool that helps businesses store and retrieve information on a centralized platform. All functionalities required for address management, including built-in search, postcode identification and duplicate checks, are directly integrated in this SaaS solution.

Read more about AG-VIP

Users also considered
ICS Flow logo

Automate your business, your way. Unlock AI potential.

learn more
ICS Flow is a VoIP-enabled contact center platform that manages inbound and outbound communications, agent performance, call tracking, and workflow integration to improve customer service, productivity, and operational visibility.

Read more about ICS Flow

Users also considered
PhoneCall logo

Scalable cloud contact center for telemarketing needs

learn more
PhoneCall is a scalable, fully managed contact center solution offering contact management, call flows & predictive dialing for telemarketing & lead generation

Read more about PhoneCall

Users also considered
OnviSource OmVista logo

Turn Data to Insights to Actions with OmVista

learn more
OmVista is a comprehensive data-to-action platform that helps businesses transform and achieve excellence across critical areas. By capturing and unifying dispersed data, analyzing it to uncover valuable insights, and automating actions based on those insights, OmVista empowers organizations to enhance workforce performance, customer loyalty, and overall productivity.

Read more about OnviSource OmVista

Users also considered
Scorebuddy logo

All-in-One Quality Management Platform for Contact Centers

learn more
Scorebuddy is a multi-award-winning, purpose-built call center Quality Management solution. Tie quality to business strategy by creating customer-outcome based scorecards. Analyze trends and identify root causes of skill or process deficiencies to drive continuous customer experience improvement.

Read more about Scorebuddy

Users also considered
Neotel Call Center Software logo

Call center, virtual PBX and CRM solution

learn more
Neotel is a call center software that offers a suite of features designed to help businesses create a more efficient and effective call center.

Read more about Neotel Call Center Software

Users also considered
Gnatta logo

AI Agents and omnichannel support, built for control

learn more
Gnatta is an AI-powered customer service platform that brings all channels into one place. Combine workflows, real-time integrations, and AI Agents to automate processes, support teams, and resolve customer queries faster with full visibility and control.

Read more about Gnatta

Users also considered
yoummday logo

work@home technology platform for CX outsourcing

learn more
Proprietary work@home operating system is a technology platform that combines workforce recruitment, training, scheduling, and management with a CX marketplace. Companies get access to a comprehensive outsourcing software solution and access to a global workforce of over 8,500 freelancers.

Read more about yoummday

Users also considered
ActivTrak logo

Cloud-based platform for managing workforce intelligence

learn more
Optimize call center performance with ActivTrak. Get visibility into how agents work, improve customer interactions & boost productivity

Read more about ActivTrak

Users also considered