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Top Rated Call Center Software with Public administrations - Page 5

Last updated: October 2026

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341 software options

Thrio logo
(0)

Contact center technology. Done right.

Thrio's CCaaS platform features inbound/outbound voice, full omnichannel, robotic process automation, and built-in AI tools.

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ATLAS logo

Inbound call tracking software

ATLAS is a sophisticated inbound call tracking software designed to optimize marketing performance by thoroughly analyzing and scoring all click-to-call campaigns. It features global numbers, allowing businesses to gain a nationwide presence.

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ViaDialog logo

Sovereign AI contact center: cloud, on-premise or hybrid

French contact center platform with native telephony, omnichannel routing and AI agents (voicebots, chatbots) that execute tasks. Deployed in the cloud, on-premise or hybrid, with REST APIs and native CRM integrations.

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FluentStream logo

Streamline Your SMB Communication Needs with FluentStream

Cross-channel business communications for the modern business

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Infobip logo

Omni-channel customer communication and engagement

Infobip is an omni-channel communications platform for customer support and engagement, which uses SMS, voice messages, email, and mobile app messaging. Features of the platform include customer profiling, custom payload tools, geolocation, chatbots, AI, event triggered actions, and more.

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ClarityTel logo

VoIP-based communication management solution

ClarityTel is a voice over internet protocol (VoIP) solution that helps businesses manage communication with external and internal stakeholders via online phone, virtual fax & SIP trunking. The voicemail functionality lets users receive email notifications for incoming voicemail & fax messages.

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Focus Contact Center logo

Call & Contact Center Software Focus Contact Center

Focus Contact Center is a cloud-based multichannel call center solution offering phone, chat, email, and SMS integration, call recording and live monitoring.

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Sparrow logo

Unified agent desktop and productivity suite

Sparrow is a unified agent desktop and productivity suite that combines multiple customer experience tools, including ticketing, customer relationship management (CRM), surveys, sentiment analysis, and business intelligence in a single solution.

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Zenith CRM logo

CRM, Auto Call, AI Dialer, Call Center Software.

Experience streamlined growth with Z-CRM, your AI-enhanced, cloud-based CRM and call center solution. Boost efficiency, automate communication, and personalize to fit your brand, all while keeping data secure and operations scalable. Welcome to round-the-clock productivity.

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Call Center Studio logo

Pay-as-you-go • Scalable • AI Powered • Better CX

Call Center Studio is a web-based pay-as-you-go CCaaS packed with everything your operations need to become a 360-degree customer experience base.

Unleash your agents’ full potential, thrive with operational efficiency, and leverage scalability with remote-friendly Call Center Studio.

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ServiceTonic logo

ServiceTonic targets small and medium size enterprises

ServiceTonic is a help desk software solution that centralizes support ticket and request management through multiple channels including web, mobile, email, phone, chat, and QR codes. It aligns with ITIL best practices to help IT departments effectively manage services. Key features include automation, knowledge management, and asset management.

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ICR Evolution logo

Software for a real omnichannel experience.

Omnichannel software solution for contact centers, providing a seamless customer experience across voice, email, chat, & social media.

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CallAI logo

AI-based call analysis platform

With CallAI, businesses understand and optimize voice interactions, Improve customer satisfaction, reduce cost, & improve the product or service. Automatic QA scorecards, customer sentiment, call drivers, alerts, competitor analysis, overtalk and speaking rate analysis help managers achieve goals.

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QwikDial logo

Predictive Dialing solution for ARM system integration

QwikDial is cloud-based predictive/preview dialing software for ARM management with added features include secure payment processing and call recording.

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VoiceSpin logo

Cloud-based contact center for sales & support teams

Cloud-based VoIP contact center for SMBs to enterprises with AI auto dialing, omnichannel messaging, and speech analytics.

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DialerAI logo

Cloud callcenter for remote sales and customer communication

DialerAI is a cloud call center suite helping manage inbound and outbound call routing between prospects and agents. Key features include interactive voice response (IVR), text-to-speech conversion, white labeling, voice broadcasting, and contact management.

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VBVoice logo

Interactive Voice Response (IVR) toolkit

Pronexus VBVoice7 is a powerful rapid application development toolkit for Interactive Voice Response solutions. VBVoice enables the creation of feature-rich inbound and outbound IVR applications. IVR solutions built with VBVoice have been deployed by thousands of customers in various industries.

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Dextr logo

Contact center as a service (CCaaS) solution

Dextr is a contact center as a service (CCaaS) solution by Amazon Connect that combines a full-featured agent call control and supervisor interface with a library of cloud services. The solution leverages Amazon Connect and the Amazon eco-system to drive contact center as a service solutions.

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VHT Callback logo

Callback services and alternatives to waiting on hold

VHT provides virtual queuing capabilities and callback services that help improve customer service experience across finance, healthcare, retail industries, etc

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ConneXio logo

Cloud-based customer interaction management software

ConneXio is a cloud-based customer interaction management system that helps businesses manage contact database, priority call routing (PCR), agent scripting, and more. The automated call distribution (ACD) system enables administrators to automatically distribute incoming calls to available agents.

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SpitFire logo

Web-based predictive dialer software for call centers

SpitFire Enterprise Predictive (SEP) is a web-based call center software which offers tools to launch blended inbound and outbound call center campaigns

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Salesforce Service Cloud logo

AI powered customer service management platform

Salesforce Service Cloud offers a solution for contact centers to track & route incoming cases from multiple channels with integration to 80 telephony systems.

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Nectar Desk logo

Call center software in the cloud

Nectar Desk is a cloud-based call center solution that supports inbound & outbound communication with IVR, ACD, call recording, monitoring, call transfer & more

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Inxide logo

Omnichannel Conversational AI Platform developed by Increso

Inxide by Increso is a conversational AI platform, which helps contact centers personalize interactions through various technologies such as biometric recognition, Natural Language Processing (NLP), smart speaker, and deep learning.

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TCN logo

Cloud-based call center solution

Welcome to the TCN contact center software hub, where you’ll find scalable and customizable cloud-based call center software solutions to meet your needs.

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