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Upcall Pricing, Features, Reviews and Alternatives

Upcall product overview

Price starts from

$

3.50

/momonth

What is Upcall?

Upcall is an all-in-one software as a service (SaaS) outbound calling platform that allows users to start a call campaign from their own system and scale it with lead generation tools to meet all outsource calling needs. The platform sets-up real phone conservations in just a matter of seconds, and follows up with leads automatically at the right time with an appropriate message. Upcall supports automated workflows which facilitate the process of triggering calls from leads to creating a new level of automation for different sales organizations. Upcall compares leads based on call conversions, including set sales appointments and engagement rates, and helps sales teams qualify leads by separating good leads from bad ones, and allowing sales reps to talk to qualified leads. Upcall integrates into the user’s workflow and lets teams work with over 1,000 business tools to send data from lead sources, and then analyze results and sync call activity.

Key benefits of using Upcall

• Automatically syncs data bi-directionally with integrations.

• Set-up entire call operations by just using account information. A user can connect Upcall with over 1000 integrations.

• Upcall works with human conversations and gets actual responses to questions.

• Screens and qualifies every lead, and only hands off leads that are worth talking to reps.

• Sends you detailed call notes and messages after hanging up with a lead.

Typical customers

Freelancers
Small businesses
Mid size businesses
Large enterprises

Platforms supported

Web
Android
iPhone/iPad

Support options

Phone Support
Email/Help Desk

Upcall pricing information

Value for money

4.7

/5

11

Price starts from

$

3.50

/momonth

Pricing options

Free plan
Subscription
Free trial
Pricing range

Value for money contenders

Upcall features

Functionality

4.6

/5

11
Total Features25 2 categories

Most valued features by users

Third Party Integrations
API
Activity Dashboard
Lead Management
Reporting/Analytics
Activity Tracking
Workflow Management
Campaign Management

Functionality contenders

Upcall users reviews

Overall rating

4.6

/5

11

Positive reviews

91%

Write a review
Rating breakdown
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9.62/10
Rating distribution

5

4

3

2

1

10

0

0

0

1

Pros
It provides very Good Service and after service support. It is a very Efficient product and affordable service for promoting business.

FA

Faheem A.

Top quality callers, real professionals with the ability to think! not your usual low quality script readers.

CM

Clifford M.

Customer support has been excellent and Upcall have been very patient with an IT dinosaur like me.

CM

Clifford M.

Cons
Upcall charged me a mysterious fee the same day I paid my for it. I opened a support ticket to verify these charges and surprise no response.

JM

Jill M.

When I was beginning my start up, I was more worried about promotion and hence was. Losing focus on essential business transactions.

PS

Prerna S.

I paid my fee and it went all downhill from there. You have no control over who makes calls on behalf of your company.

JM

Jill M.

Overall rating contenders

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

Share this review:

Upcall is like finding bill in your jacket pocket, really a pleasant surprise.

Reviewed 4 years ago

saving time, money and frustration. peace of mind.

Pros

Top quality callers, real professionals with the ability to think! not your usual low quality script readers. Upcall have taken average quality leads, supplied by me, and achieved exceptional appointment conversion rates. Customer support has been excellent and Upcall have been very patient with an IT dinosaur like me. The system has a LOT of functionality, way more than my small business requires,...

Cons

The only con has more to do with my lack of full IT comprehension, and less to do with the software itself. If I had to critique something it would be the less than perfect intuitiveness of the software, but I see that as a combination of my level of capability and some tweaking that could be done to the software.

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

Share this review:

100% Recommended!

Reviewed 5 years ago

I would definitely say that you won't get this quality service within this price. Most affordable and reliable service that I have ever came across.

Pros

-Easy campaign setup -Friendly Team ready to understand minute changes in campaign -Local Caller Id integration helps to get better conversions -Caller are voracious speakers with good convincing powers -more cost effective than using a sales person or a call center -Transparent and honest deals -Reliable -Easy to use

Cons

It can be a little daunting to learn from the manual alone, but once you learn the interface it is really easy to use.

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support

Share this review:

Waste of money!

Reviewed 5 years ago

I was referred to Upcall from a colleague. So I had high hopes. I paid my fee and it went all downhill from there. 1. You have no control over who makes calls on behalf of your company. You don't select your callers, they apply and are automatically accepted. They will start making calls before you have a chance to vet them. 2. The callers do not follow the instructions and scripts you send...

Pros

No pros were added to this review

Cons

No cons were added to this review

Vendor response

Thank you for your review, we are sorry to hear (and surprised) about your Upcall experience. We serve hundreds of happy customers every day, who generate quality leads in a whole new way, saving them time and money. I looked into your Upcall account, I can see that you have spent less than $28 on your Upcall campaigns. We definitely advise customers to call at least a hundred lead to see results....

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9/10

Share this review:

Quality Service with a Unique Platform!

Reviewed 5 years ago

I was recommended this by an old ally. He shared his profit sheet after getting this service. Local Caller ID is a very beneficial way to make conversions. It was a nice and easy way as I nearly did anything. The Up Call team was very supportive and reliable

Pros

-Well equipped dashboard with all the other utilities -The interface is quite good and user friendly and it also gets integrated live chat -Quick Set Up -Reliable Callers -It provides very Good Service and after service support -it is a very Efficient product and affordable service for promoting business -Voice Recording So overall it's a very nice product to buy i will definitely recommend people to this.

Cons

No cons were added to this review

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9/10

Share this review:

Quality Promotion With Affordable Price

Reviewed 5 years ago

It helps my business to grow more in each and every aspect. It gives a very good platform. While starting a business this really helped us reach people. Our start up was something we could not even think would scale this much. Thanks to Up Call it was possible. would recommend Upcall to anyone looking for a way to scale their sales efforts

Pros

There are so many pros of this software but here i will include few of them: -Very much easy to use -It's very fast and it has a very user-friendly interface -It has Native English speaking callers which are a surplus -It is more cost effective than using a sales person or a call center -Transparent deal with no hidden or Extra charges -It also has inbuilt B2B database which makes it easy to reach someone -local presence CallerID allows to always call someone with a local number, increasing the conversation rate

Cons

No cons were added to this review

Upcall FAQs and common questions

Upcall has the following pricing plans:
Starting from: $3.50/month
Pricing model: Free, Subscription


Upcall has the following typical customers:
Mid Size Business, Small Business


Upcall supports the following languages:
Spanish, English


Yes, Upcall has an API available for use.


Upcall integrates with the following applications:
Wufoo, Zoho CRM, ActiveCampaign, SharpSpring, Zapier, Gmail, Unbounce, Airtable, Google Workspace, Pipedrive, Agile CRM, JotForm, Salesforce Sales Cloud, SugarCRM, Close, Squarespace, Slack, Customer.io, Eventbrite, Mailgun, Keap, mailparser.io, GreenRope, Mailchimp, Twilio, LionDesk, Instagram, Podio, Smartsheet, HubSpot CRM, Intercom, Shopify, Zendesk


Upcall offers the following support options:
Phone Support, Email/Help Desk

Common Upcall comparisons

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