getapp-logo

App comparison

Add up to 4 apps below to see how they compare. You can also use the "Compare" buttons while browsing.

Software categoriesBlog & researchAbout us

GetApp offers objective, independent research and verified user reviews. We may earn a referral fee when you visit a vendor through our links. 

Top Rated Complaint Management Software with Mid size business - Page 3

Last updated: September 2026

Verified reviewer profile picture
Get free expert advice+1 (888) 216-6745
Call now for a one-to-one consultation in under 15 mins.
1 filter applied

Features

Integrated with

Pricing model

Devices supported

Organization types

User rating

109 software options

ConSol CM/Complaint logo

Complaint management software

ConSol CM/Complaint is a complaint management solution designed to help businesses of all sizes manage complaints on a unified interface. The software helps you to process customer complaints quickly & efficiently. Eliminate the causes of errors & create 8D reports

Read more about ConSol CM/Complaint

Users also considered
TPSC Cloud logo

Incident and safety management tool for healthcare workers

Software for reporting and analyzing healthcare incidents and complaints to improve patient safety.

Several ready-made applications are available, with matching registration forms and follow-up workflows.

The software can be implemented quickly and at low cost.

Read more about TPSC Cloud

Users also considered
NeoEHS logo

EHS Management Software

NeoEHS is a cloud-based EHS management solution designed to establish a secure and injury-free environment. This versatile software caters to a wide range of industries, including ports, manufacturing, aviation, logistics, construction, chemicals, oil and gas, government, and the energy sector.

Read more about NeoEHS

Users also considered
Quantivate logo

SaaS-based governance, risk, and compliance software suite.

Quantivate offers a comprehensive governance, risk, and compliance (GRC) software platform designed specifically for financial institutions. The SaaS solution integrates enterprise risk management, compliance, operational resilience, and audit capabilities in a single system that scales with organizational growth. Quantivate's platform is SOC 2 Type 2 compliant and features flexible implementation options for banks, credit unions, and other financial service providers.

Read more about Quantivate

Users also considered
Antlere logo

Multi-channel Net Promoter Score (NPS) survey software

Antlere is an online Net Promoter Score (NPS) survey software that gathers & decodes NPS feedback from multiple platforms to measure & improve customer loyalty

Read more about Antlere

Users also considered
XEBO.ai logo

Cloud-based Feedback Management Solution

Survey2Connect is a cloud-based CX platform that offers features for data collection, benchmarking, customer recovery, and data integration.

Read more about XEBO.ai

Users also considered
Complaints Pro logo

Cloud-based compliant management software

Compliants Pro is an industry-specific complaints management software designed to help businesses control risks, incidents, and complaints from within a unified platform. Professionals can quickly resolve root causes for issues and use reports, charts, and dashboards to gain insights into organizational metrics.

Read more about Complaints Pro

Users also considered
dls | eQMS logo

QM software for your document & quality management

The life sciences eQMS Suite is a comprehensive and integrated solution for quality management in life sciences, built on an ECM/DMS system. It offers a range of software modules, including Document Control, Training Management, E-Learning, Complaint, Deviation Management, and more.

Read more about dls | eQMS

Users also considered
SAP Service Cloud logo

AI-enabled customer service platform for remote support

SAP Service Cloud is a customer support software that helps businesses leverage artificial intelligence (AI) to resolve clients’ queries on a centralized platform. Managers can examine incoming service tickets, sort them into relevant categories, and assign tasks to available agents.

Read more about SAP Service Cloud

Users also considered
QAlert logo

Citizen request management solution for local & county gov

QAlert is a a web-based citizen request management software solution suite used by local and county governments and 311 call centers to track, log, and manage the life-cycle of non-emergency requests, concerns, and complaints.

Read more about QAlert

Users also considered
SimpleWorks logo

Cloud-based all-in-one marketing platform

Complaint management in SimpleCRM streamlines issue resolution through automated ticketing, escalation workflows, and real-time tracking, ensuring efficient handling, improved customer satisfaction, and compliance with service level agreements (SLAs)

Read more about SimpleWorks

Users also considered
Aptean Respond logo

Streamline case management and ensure compliance with ease.

Aptean Respond, a powerful complaint management software designed for regulated industries. Featuring Consumer Vulnerability Detection, Social Listening and advanced analytics, it ensures compliance while improving customer satisfaction. Available in SaaS or on-premise models for teams of all sizes.

Read more about Aptean Respond

Users also considered
ManualMaster logo

Efficiently manage policies, processes, and quality.

Transform the way you manage your documents, procedures, and policies. ManualMaster offers advanced features for quality, document, workflow, risk, CAPA, and process management, all in one platform. Say goodbye to tedious manual processes and hello to streamlined efficiency.

Read more about ManualMaster

Users also considered
Zoho Desk logo

Cloud-based help desk for all business sizes

Use Zoho Desk to automate compliant management by setting service levels, creating escalation rules & workflows, setting up notifications and more. This brings email, social media, live chat, phone calls, and web forms together. Our free plan gives you 3 users free to head start your operations.

Read more about Zoho Desk

Users also considered
Neocase HR logo

Lovable HR Services powered by IA

With Neocase's Case Management Software, you can improve your team's productivity, reduce response times, and increase customer satisfaction. Neocase is user-friendly and can be customized to meet the specific needs of your organization.

Read more about Neocase HR

Users also considered
Simplify360 logo

Customer experiences tools Software

One inbox for all customer interactions. We enable businesses to streamline support and deliver great CX with our AI-powered customer support platform.

Read more about Simplify360

Users also considered
CivicPlus SeeClickFix 311 CRM logo

311 request and work management application

SeeClickFix 311 CRM enables efficient resident-government communication, streamlining request management and enhancing engagement with reporting tools.

Read more about CivicPlus SeeClickFix 311 CRM

Users also considered
IntellaQuest logo

Business process automation platform

IntellaQuest is a cloud-based platform that enables users to manage complex business operations and plant business processes in one place. It includes a robust document management system to ensure compliance with industry standards.

Read more about IntellaQuest

Users also considered
SmartSolve logo

SaaS eQMS

SmartSolve is a SaaS enterprise complete QMS, vigilance and post-market surveillance, supplier, compliance, and risk management solutions for life sciences.

Read more about SmartSolve

Users also considered
HappyFox Help Desk logo

AI-powered help desk and ticketing software

Complaint management workflows track requests from email, chat, social, phone, and web in one ticketing workspace. HappyFox supports categorization, ownership, priorities, SLAs, Smart Rules, Canned Actions, audit history, CSAT surveys, self-service, and reporting.

Read more about HappyFox Help Desk

Users also considered
Workpro Complaints Management System logo

Complaint handling case management solution

Workpro is a specialized case management software for complaints handling and reporting.

Workpro transforms the way you deal with customer complaints, giving you complete visibility and control of every part of the process.

Read more about Workpro Complaints Management System

Users also considered
EthicsPoint logo

Incident management & issue hotline service

EthicsPoint by NAVEX is the world leader in hotline and incident management and is trusted by more than 9,000 customers globally.

Read more about EthicsPoint

Users also considered
Intouch Insight CX Platform logo

Get a 360 view of your customer experiences.

LiaCX Action Campaign technology includes built-in task automation, so you can assign, track & verify completion of tasks, ensuring complaints are resolved

Read more about Intouch Insight CX Platform

Users also considered
Bizzmine logo

The Intelligent QHSE Orchestrator

Bizzmine is a cloud-based QHSE solution. The software enables companies of all sizes to manage their quality processes, ensuring compliance with various regulatory standards like ISO 13485, ISO 17025, ISO 15189, 21 CFR Part 11, ISO 9001, ISO 22000 and more.

Read more about Bizzmine

Users also considered
HR Acuity logo

#1 Leader in AI-Powered Case Management & Employee Relations

HR Acuity centralizes complaint management, guiding every case from intake through resolution. Defensible AI, secure workflows and seamless integrations help HR teams investigate thoroughly, act consistently and protect sensitive employee data with confidence.

Read more about HR Acuity

Users also considered