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Top Rated Complaint Management Software with Public administrations - Page 4

Last updated: October 2026

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107 software options

Workpro Complaints Management System logo

Complaint handling case management solution

Workpro is a specialized case management software for complaints handling and reporting.

Workpro transforms the way you deal with customer complaints, giving you complete visibility and control of every part of the process.

Read more about Workpro Complaints Management System

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EthicsPoint logo

Incident management & issue hotline service

EthicsPoint by NAVEX is the world leader in hotline and incident management and is trusted by more than 9,000 customers globally.

Read more about EthicsPoint

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Intouch Insight CX Platform logo

Get a 360 view of your customer experiences.

LiaCX Action Campaign technology includes built-in task automation, so you can assign, track & verify completion of tasks, ensuring complaints are resolved

Read more about Intouch Insight CX Platform

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Ideagen Quality Management logo

Quality, compliance, safety and risk management

Ideagen Quality Management is a quality, safety and risk management system offering tools for audit management, document control incident management, corrective actions and more

Read more about Ideagen Quality Management

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TeamSupport logo

Cloud-based B2B customer support platform with AI

TeamSupport is built for growth-stage B2B SaaS companies who are focused on providing quality customer support, and want to incorporate customer feedback to grow and refine their products.

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JIRA Service Management logo

IT service platform for unified support

JIRA Service Management is an AI-based platform that unites teams to deliver exceptional service experiences. It helps managers scale support across IT, HR, engineering, and customer service with customizable help centers, automated workflows, and self-service tools. Featuring virtual agents and integration with Atlassian's teamwork graph, it connects people, work, and goals while reducing disruptions and improving incident resolution.

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LogMeIn Resolve logo

Unified endpoint management for IT teams and MSPs.

Unified endpoint management for IT teams and MSPs. Automate updates, secure every device, and resolve issues from one platform.

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Apptivo logo

CRM solution for managing customer accounts

Apptivo is a customer relationship management app that allows businesses to create and manage customer accounts with information such as contact information, website, annual revenue‚ address‚ number of employees‚ & more. Accounts can be associated with other records such as contacts or opportunities.

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Dot Compliance logo

Cloud-based quality management tool for life science firms.

Dot Compliance offers an AI-powered electronic Quality Management System (eQMS) built specifically for life sciences organizations. The Salesforce-native platform includes pre-validated quality processes covering document management, change control, CAPA, and risk management while maintaining compliance with industry standards including 21 CFR Part 11 and EU Annex 11. The system features Dottie, an AI assistant trained on compliance workflows to help organizations streamline operations.

Read more about Dot Compliance

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MasterControl Quality Excellence logo

Quality Management with Life Sciences-Specialized AI

Streamline complaint tracking and resolution with automated routing, CAPA linkage, and audit-ready records built for life sciences.

Read more about MasterControl Quality Excellence

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Vtiger CRM logo

All-in-one CRM for small businesses

Vtiger works with over 100,000 businesses helping them deliver outstanding customer experiences by breaking barriers between their marketing, sales, and support teams.

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SAP Customer Experience logo

Enterprise CRM software

SAP Customer Experience is a cloud-based customer relationship management solution that integrates with SAP ERP, forming part of the complete SAP business suite. The CRM software provides a single platform to store all client account information and manage all customer communications.

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Efficy CRM logo

Pay-less for more. Europe's most flexible CRM

Known as Europe’s most flexible CRM, Efficy offers a completly customisable Customer Relationship Management solution. With us, you'll centralize your customer data, empower your employees, and grow your business.

Read more about Efficy CRM

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Bitrix24 logo

Cloud & on-premises workspace for all business sizes

Bitrix24 is a free cloud and open source collaboration platform providing CRM, document management, tasking, time management, and project management tools. Over 12 million companies rely on Bitrix24 in 186 countries.

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Complyr logo
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Complaint management software for teams across all sectors.

Complaint Management refers to the systems and processes firms use to record, track, investigate, and resolve complaints in line with regulatory requirements. These tools support consistent handling, audit readiness, and accurate reporting.

Read more about Complyr

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INFOMAN SERV Post Sale & Service Feedback logo
(0)

Customer feedback management application for dealerships

INFOMAN SERV - Customer Feedback Management is an application that enables automobile dealerships to record and analyze customer feedback at multiple stages such as showroom visits, test drives, vehicle delivery, and after sales service. It allows creation of customized surveys and touchpoints to collect feedback, as well as dashboards to track feedback trends and complaints.

Read more about INFOMAN SERV Post Sale & Service Feedback

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Gov2biz logo
(0)

Platform for government licensing and permitting agencies

Gov2biz is a comprehensive SaaS platform for government licensing and permitting agencies, providing everything they need to regulate business, professional, and occupational licenses in one place.

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Eupry logo
(0)

Temperature monitoring, validation, and calibration solution

Eupry is a temperature monitoring and calibration system that offers control over monitoring, mapping, and calibration data. The platform enables managers to gain insights into historic as well as real-time measurements on a unified interface.

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Hiver in Gmail logo
(0)

Gmail-native helpdesk for teams of all sizes

Hiver in Gmail is a cloud-based helpdesk Chrome extension converting Gmail shared inboxes into collaborative support queues for small.

Read more about Hiver in Gmail

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binds.co logo
(0)

White-labeled survey tool to measure customer satisfaction

binds.co is a tool that helps businesses collect and measure customers' satisfaction rates and experiences in real-time using customizable online surveys shared across multiple channels, such as text messages, emails, widgets, and service kiosks.

Read more about binds.co

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Polonious logo
(0)

Cloud-based case management solution for investigation teams

Polonious is a cloud-based case management solution that helps investigation teams with status, priority, resources, timelines and budget. The platform comes with features such as automated functions, process management, analytics, accounting, and more.

Read more about Polonious

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Frontizo logo
(0)

Cloud-based customer service management system

Frontizo is a complaint management software that enables service team to enhance customer experiences, optimize productivity, and manage costs associated with service resolutions. It assists with complaints collection, recording, reporting, and tracking.

Read more about Frontizo

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meddevo logo
(0)

Automate your Technical Documentation

meddevo is a cloud-based quality management solution that helps healthcare organizations automate, streamline, and simplify their technical documentation and compliance processes.

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EffexEHS logo
(0)

Comprehensive EHS management system

EffexEHS is a SaaS application built to help businesses and EHS professionals meet today’s environment, health and safety challenges. EffexEHS is a multi-tenant solution hosted in AWS public cloud.

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AskSpot logo
(0)

Cloud AI sales & support agent for e-commerce

Cloud-based AI sales and support agent for e-commerce retailers, automating chat, inbox triage, product discovery, and post-sale.

Read more about AskSpot

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