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Complaint Management Software for Public Administrations (2026) - Page 2

Last updated: March 2026

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54 software options

TOPdesk logo

The service management platform that makes service happen

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TOPdesk is available for Public Administrations and offers the following support options: FAQs/Forum, 24/7 (Live rep), Knowledge Base, Email/Help Desk, Chat, Phone Support.

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NABD System logo

Omnichannel Customer support & Help Desk software-FREE PLAN

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NABD System is available for Public Administrations and offers the following support options: Email/Help Desk, Chat, Knowledge Base, 24/7 (Live rep), FAQs/Forum, Phone Support.

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CivicPlus SeeClickFix 311 CRM logo

311 request and work management application

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CivicPlus SeeClickFix 311 CRM is available for Public Administrations and offers the following support options: Chat, Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support.

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Efficy CRM logo

Pay-less for more. Europe's most flexible CRM

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Efficy CRM is available for Public Administrations and offers the following support options: Email/Help Desk, Knowledge Base, FAQs/Forum, Phone Support, Chat.

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UseResponse logo

All-in-one Customer Support and Feedback Suite

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UseResponse is available for Public Administrations and offers the following support options: Chat, Email/Help Desk, FAQs/Forum, Knowledge Base.

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ServoDesk logo

Help Desk, ITSM, Service and Support management for SMBs

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ServoDesk is available for Public Administrations and offers the following support options: FAQs/Forum, Phone Support, Email/Help Desk, Knowledge Base, Chat.

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Emojot logo

All-in-one platform for customer-centric transformation

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Emojot is available for Public Administrations and offers the following support options: Email/Help Desk, Knowledge Base, Phone Support, FAQs/Forum.

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XEBO.ai logo

Cloud-based Feedback Management Solution

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XEBO.ai is available for Public Administrations and offers the following support options: Chat, Email/Help Desk, FAQs/Forum, Phone Support, 24/7 (Live rep), Knowledge Base.

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BPI System logo

Web-Based & On-Premise CAPA Automation Software

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BPI System is available for Public Administrations and offers the following support options: Email/Help Desk, Knowledge Base, Phone Support, Chat.

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Case IQ logo

Cloud-based investigation management tool for workplace.

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Case IQ is available for Public Administrations and offers the following support options: Phone Support, FAQs/Forum, 24/7 (Live rep), Knowledge Base, Email/Help Desk, Chat.

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ELMA365 logo

Low-code business process management (BPM) software

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ELMA365 is available for Public Administrations and offers the following support options: Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support, Chat.

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Bizzmine logo

Digitize QHSE. Ensure compliance. Simplify processes.

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Bizzmine is available for Public Administrations and offers the following support options: Email/Help Desk, Phone Support, Knowledge Base, Chat.

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AccessE11 logo

Building Better Communities With Every Interaction

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AccessE11 is available for Public Administrations and offers the following support options: Email/Help Desk, FAQs/Forum, Knowledge Base.

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Stames logo

Cloud-based customer service & team communication S

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Stames is available for Public Administrations and offers the following support options: Email/Help Desk, Phone Support, Chat, FAQs/Forum, 24/7 (Live rep), Knowledge Base.

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Users also considered
QAlert logo

Citizen request management solution for local & county gov

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QAlert is available for Public Administrations and offers the following support options: 24/7 (Live rep), Phone Support, Email/Help Desk, Knowledge Base.

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Neocase HR logo

Lovable HR Services powered by IA

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Neocase HR is available for Public Administrations and offers the following support options: Chat, Email/Help Desk, Knowledge Base.

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Support.cc logo

provide best customer service

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Support.cc is available for Public Administrations and offers the following support options: Knowledge Base, Chat, Phone Support, FAQs/Forum, Email/Help Desk.

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SAP Service Cloud logo

AI-enabled customer service platform for remote support

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SAP Service Cloud is available for Public Administrations and offers the following support options: Email/Help Desk, FAQs/Forum, Phone Support, Knowledge Base.

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Users also considered
ManualMaster logo

Efficiently manage policies, processes, and quality.

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ManualMaster is available for Public Administrations and offers the following support options: 24/7 (Live rep), Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support.

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HGS Agent X logo

Contact Center AI

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HGS Agent X is available for Public Administrations and offers the following support options: Email/Help Desk, Phone Support.

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Gov2biz logo

Platform for government licensing and permitting agencies

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Gov2biz is available for Public Administrations and offers the following support options: Email/Help Desk, Knowledge Base, FAQs/Forum, Phone Support, Chat, 24/7 (Live rep).

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Polonious logo

Cloud-based case management solution for investigation teams

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Polonious is available for Public Administrations and offers the following support options: Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support, 24/7 (Live rep).

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etrack1 logo

For customer centres with passionate customer service manage

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etrack1 is available for Public Administrations and offers the following support options: Email/Help Desk, FAQs/Forum, Phone Support, Chat, Knowledge Base.

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NeoEHS logo

EHS Management Software

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NeoEHS is available for Public Administrations and offers the following support options: Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support, 24/7 (Live rep), Chat.

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Akio.CX logo

Multi-channel customer relations management platform

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Akio.CX is available for Public Administrations and offers the following support options: Email/Help Desk, Phone Support, Knowledge Base, Chat.

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