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Customer Service
Page 6

Customer Service Software with AI Copilot (2026) - Page 6

Last updated: April 2026

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Features

Real-Time Notifications(91)

Email Management(98)

Support Ticket Management(112)

Task Management(39)

Customer Database(95)

AI Copilot

Integrated with

Shopify(46)

Microsoft Outlook(11)

Google Workspace(9)

WooCommerce(24)

Microsoft 365(10)

Pricing model

Free(28)

Open Source(5)

Free Trial(88)

One Time License(2)

Subscription(127)

Devices supported

Mac(66)

iPad(56)

Android(62)

Linux(47)

Web-based(142)

iPhone(61)

Windows(72)

Organization types

Small Business(128)

Non Profit(73)

Large Enterprises(131)

Public Administrations(67)

Freelancers(40)

Mid Size Business(133)

User rating

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142 software options

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BoldDesk

5.0

(1)

Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews

Customer Service Software, Help Desk Software.

BoldDesk is premium customer service software that simplifies customer service. Powerful, customizable, and budget-friendly, it allows companies to streamline support operations and enhance customer satisfaction.

Read more about BoldDesk

Users also considered

Enreach Omnichannel

5.0

(1)

Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews

Cloud contact center software for support

Enreach Omnichannel is a cloud-based contact center software that enables agents to manage customer interactions across multiple channels, including phone calls, chat, WhatsApp, email, and SMS from a single platform. The solution features artificial intelligence capabilities for automated query resolution, smart routing to direct conversations to appropriate agents, and integration with major CRM systems.

Read more about Enreach Omnichannel

Users also considered

sqanit

5.0

(1)

Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews

Connecting After Sales.

Sqanit connects products to app-free support — modular, embedded, and built to simplify service for complex consumer goods.

Read more about sqanit

Users also considered

Trring Me

3.5

(2)

Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews

Cloud-based communication management platform

We'll enable you to smartly categorize your customer chats to provide personalized and targetted information to all groups and stakeholders, a Customizable chatbot that allows businesses to manage customer interactions via automated responses, reports, broadcasts, and more.

Read more about Trring Me

Users also considered

Mavenoid

4.0

(1)

Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews

Cloud-based support platform for hardware businesses

Mavenoid is a cloud-based solution that helps businesses with hardware products and devices streamline support operations via artificial intelligence (AI) technology.

Read more about Mavenoid

Users also considered

ThinkOwl

(0)

A complete AI solution for all your customer support needs.

Artificial Intelligence + Helpdesk Software = Better Relationships. ThinkOwl is an artificial intelligence based, helpdesk software that combines human and machine learning. ThinkOwl leverages your human resources to the max through intelligent automation.

Read more about ThinkOwl

Users also considered

BOTNATION AI

(0)

Artificial intelligence (AI)-based chatbot creation platform

BOTNATION AI is a cloud-based conversational AI solution designed to help businesses launch and manage chatbots for websites and Facebook pages. With the keyword recommendation engine, users can search and analyze keywords and phrases from customer interactions across multiple advertising campaigns.

Read more about BOTNATION AI

Users also considered

Onlim

(0)

Conversational AI and live chat platform

Onlim is a conversational AI and live chat tool that helps businesses streamline processes related to intent management, automatic reasoning, knowledge generation, and more. It comes with predefined conversational templates for specific sectors such as tourism, energy suppliers, retailers, and more.

Read more about Onlim

Users also considered

Akio.CX

(0)

Multi-channel customer relations management platform

Akio.CX is an omnichannel customer relations tool, designed to facilitate web, telephone, email & social media conversations between customers & customer service teams.

Read more about Akio.CX

Users also considered

Noci

(0)

Product recommendation tool

Noci provides you a world-premiere feature: the product recommendation tool. Sell like your in-store vendor would.

Don't be afraid to go first, revolutionize your customer journey with Noci!

Read more about Noci

Users also considered

CallVU

(0)

Digital call experience platform for call centers

CallVU is a call center software designed to help businesses in industries including finance, insurance, telecommunications, and more engage with clients via digital sessions to resolve issues, automate data collection processes using digital forms, and more.

Read more about CallVU

Users also considered

Zowie

(0)

Chatbot tool for handling customer interactions

Zowie is a set of customer service tools for companies that sell online. The platform offers a free analysis of automation potential, an omnichannel inbox, and various integrations, including Shopify, Magento, and more. Zowie can act as a standalone customer service system or enhance current tools.

Read more about Zowie

Users also considered

Lokulus

(0)

Your AI workflow automation partner

Lokulus' AI-driven workflow automation platform delivers cost effective and personalised customer experiences. The workflows intelligently manage, prioritise and respond to endless customer queries. If it can’t be resolved through automation, it will escalate to the right person.

Read more about Lokulus

Users also considered

Lokulus

(0)

Your AI workflow automation partner

Lokulus' AI-driven workflow automation platform delivers cost effective and personalised customer experiences. The workflows intelligently manage, prioritise and respond to endless customer queries. If it can’t be resolved through automation, it will escalate to the right person.

Read more about Lokulus

Users also considered

ResolveAI

(0)

ChatGPT powered chatbots for your business!

ResolveAI is a SaaS that offers chatbot services driven by ChatGPT to other companies. Our chatbots can comprehend client requests and questions and offer prompt, precise responses.

Read more about ResolveAI

Users also considered

Optiwe

(0)

AI-Powered messaging platform for sales teams

AI-Powered messaging platform for streamlining sales and automating customer service in any channel.

Read more about Optiwe

Users also considered

SparrowDesk

(0)

AI driven helpdesk for customer support

SparrowDesk is an AI-first helpdesk software designed for modern customer support teams. The platform features AI agents that automatically resolve customer queries, an omnichannel inbox for centralized conversation management, and an AI copilot that assists agents with instant summaries and reply suggestions.

Read more about SparrowDesk

Users also considered

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