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Top Rated Customer Service Software with Virtual assistant - Page 6

Last updated: October 2026

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158 software options

ServiceNow Customer Service Management logo

Automate requests and deliver effortless experiences

ServiceNow CSM enables companies to deliver exceptional customer service, automate and streamline operations to reduce the cost to serve. It enhances agent productivity, reduces response times, and delivers personalized customer experiences, resulting in increased satisfaction and loyalty.

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Upsy logo

Cloud-based personalization tool for online shopping.

Upsy Shopping Helper is a cloud-based personalization solution that helps small and midsize eCommerce businesses manage customer shopping experience via AI assistant. The platform utilizes artificial intelligence (AI) technology to optimize conversion rates and automate customer service. Upsy helps streamline online shopping via personalized guidance, product discovery, AI recommendations, promotions, and more.

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Vonage Contact Center logo

Cloud Contact Center & Inside Sales Software for Salesforce

Provide better customer service with cloud contact center software that is completely integrated with Salesforce®.

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inconnect logo

Make Contact. Do Business.

inConcert Contact Center allows businesses to reach their customers through any channel, including voice and video calls, email, live chat, SMS/text messaging, social networks, WhatsApp, and more. The software aims to provide an outstanding experience and transform every customer interaction.

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Trengo logo

Automate repetitive work to unleash meaningful conversations

Because customer Delight. Always. Wins.

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Freshchat logo

Live Chat software for modern messaging

Freshchat is a modern messaging software built for customer support teams to talk and customers on the website, mobile app, or social

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Sprinklr logo

The definitive AI-native platform for customer experience

Sprinklr is the definitive, AI-native platform for Unified Customer Experience Management (Unified-CXM), empowering brands to deliver extraordinary experiences at scale, across every customer touchpoint.

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Helpshift logo

Digital customer service platform and ticketing system

Helpshift is a Digital Customer Service platform that tightly integrates messaging, Automation, Bots & AI. Delivers personalized, scalable customer service in your mobile, web, social, and phone channels to increase CSAT and lower cost.

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Ameyo logo

All-in-one Contact Center Software

An all-in-one customer interaction suite powering over a billion interactions worldwide

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SuperOffice CRM logo

European CRM for SMB sales, marketing & service teams.

SuperOffice is an award winning customer service platform that helps support teams manage incoming requests via email, social media and live chat

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Users also considered
Genesys Cloud CX logo

Cloud CCaaS platform for global enterprises

Genesys Cloud CX is a cloud-native CCaaS platform unifying omnichannel engagement, workforce management, and AI-powered journey.

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NiCE CXone logo

Cloud-based contact center software

For organizations around the globe, NICE provides customer experience (CX) solutions that increase customer satisfaction, boost operational efficiency, and strengthen brand value.

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Kayako logo

AI-enabled unified customer service platform

Kayako - Customer Service Software made personal and simple with a unified customer service platform that helps you build closer relationships.

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Hatch logo

The AI communications platform for service businesses

AI communications platform that scales 1:1 customer communication across voice, SMS, and email.

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MyProvider logo

Customer self-service for ISP support & Wi-Fi issues

MyProvider is a customer self-service solution for internet service providers that helps end users set up, troubleshoot, and optimize their home networks independently. It reduces support volume, improves first contact resolution, and gives service teams better visibility into customer issues.

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Zowie logo

Cloud-based AI customer service agent for enterprises

Zowie is a set of customer service tools for companies that sell online. The platform offers a free analysis of automation potential, an omnichannel inbox, and various integrations, including Shopify, Magento, and more. Zowie can act as a standalone customer service system or enhance current tools.

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QuantumDesk logo

AI-powered customer service platform

QuantumDesk is an AI-native customer service platform that unifies communication channels into a single inbox and uses artificial intelligence agents to resolve customer queries. The platform features context-aware responses, sentiment analysis, multi-language support, and skill-based ticket assignment. It includes real-time analytics, automated resolution capabilities, and AI-powered assistance to help support teams respond to customer inquiries more efficiently.

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Sela logo

Shared inbox and AI for customer service teams

Sela helps support teams manage customer conversations across messaging, web chat, email, and voice. Assign requests, share internal notes, automate follow-ups, and use an optional AI assistant with human handoff. Arabic and English interfaces keep teams working in their preferred language.

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SparrowDesk logo

AI & Agentic Customer Support with Zoona AI

SparrowDesk is an AI-first customer service platform that consolidates chat and email into a unified omnichannel inbox. It features AI Agents for auto-resolution, an AI Copilot for agent assistance, and robust tools like SLAs and macros to streamline support operations.

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ResolveAI logo

ChatGPT powered chatbots for your business!

ResolveAI is a SaaS that offers chatbot services driven by ChatGPT to other companies. Our chatbots can comprehend client requests and questions and offer prompt, precise responses.

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Users also considered
Lexii logo

Cloud-based AI inbox & web agent for SMB support

Cloud-based AI customer service platform for SMBs that drafts email replies directly within Microsoft 365 or Google Workspace.

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Cobbai logo

AI agents for customer service

Cobbai delivers conversational AI agents that automate support, improve customer satisfaction, and enhance service experiences.

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Onlim logo

Conversational AI and live chat platform

Onlim is a conversational AI and live chat tool that helps businesses streamline processes related to intent management, automatic reasoning, knowledge generation, and more. It comes with predefined conversational templates for specific sectors such as tourism, energy suppliers, retailers, and more.

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CallVU logo

Digital call experience platform for call centers

CallVU is a call center software designed to help businesses in industries including finance, insurance, telecommunications, and more engage with clients via digital sessions to resolve issues, automate data collection processes using digital forms, and more.

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Optiwe logo

AI-Powered messaging platform for sales teams

AI-Powered messaging platform for streamlining sales and automating customer service in any channel.

Read more about Optiwe

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