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List of Customer Service Software - Page 10

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362 software options

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Suptask logo

Suptask

4.7
(10)

Team ticketing for faster resolutions integrated in Slack

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Internal ticketing closely aligned with your teams. Work with your team-to-team tickets purely on Slack where your conversations are the tickets. Instant communication and collaboration reduces the overall resolution time on your customer cases.

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ngDesk logo

ngDesk

4.5
(12)

Ticket management for customer service and support teams

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ngDesk is a cloud-based customer service solution, which assists customer support teams with ticket management and query resolution. Key features include forms management, collaboration, chatbot creation, rule-based workflows, knowledge base management, and multi-channel communication.

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Certainly logo

Certainly

4.4
(13)

Certainly is a powerful Conversational AI Chatbot builder

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The Certainly Platform is easy to use and not require any coding; our bots are multi-lingual and multi-channel. The Platform allows any company, in any industry, to effortlessly build and launch a Conversational AI chatbot to deliver exceptional User Experiences.

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Netop Live Guide Chat logo

Netop Live Guide Chat

5.0
(7)

A secure live chat solution for customer service teams

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Live Guide is a live chat solution for customer service teams with features for audio & video chat, customer intelligence, remote assistance, & more

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Simplify360 logo

Simplify360

4.4
(12)

Customer experiences tools Software

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One inbox for all customer interactions. We enable businesses to streamline support and deliver great CX with our AI-powered customer support platform.

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YDEA logo

YDEA

4.4
(12)

Italian CRM tool to handle customer service operations

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An All-In-One Cloud Suite to provide maintenance services and manage contracts: - Tickets, Reports and sign from mobilee - Asset Management - Planning and Map to show ticket locations - Contracs: rent and pay-per-page printers and MFPs, prepaid scaled contract, recurring billing - Customer Portal

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Sparkcentral logo

Sparkcentral

4.2
(15)

Customer service platform for asynchronous messaging

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Sparkcentral offers a SaaS platform for digital customer service: listen, support and engage with your customers on channels they love. It's easy to use and integrates seamlessly with other external platforms or software. Trusted by clients such as Zappos, Netflix, Air Canada, Slack,...

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BeInContact logo

BeInContact

4.3
(13)

Your Omnichannel Cloud Contact Center Solution

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BeInContact helps companies of various sectors and sizes increase the loyalty of their customers, improving their Customer Experience and speeding up Sales processes.

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ManageEngine SupportCenter Plus logo

ManageEngine SupportCenter Plus

4.3
(13)

Web based customer support

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SupportCenter Plus combines automated request tracking, multi-channel support, knowledge base, self-service, contracts & SLA management, reporting & more

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Pypestream logo

Pypestream

4.8
(8)

Cloud-based messaging and conversational AI platform

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Pypestream is a conversational AI platform designed to help businesses improve customer engagement using a patented messaging carrier. It enables customer service teams to connect multiple applications via APIs and facilitate transactional, proactive, or reactive workflows.

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INO CX logo

INO CX

4.5
(10)

Omnichannel contact center solution

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INO CX is a cloud-based omnichannel call center software, which helps businesses aggregate customer interactions from various channels such as voice, SMS, email, chat in a centralized platform.

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RingCentral Engage Digital logo

RingCentral Engage Digital

4.6
(8)

Unified management tool for customer service conversations

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RingCentral Engage Digital, formerly Dimelo Digital, is a unified platform for customer service teams to manage all digital customer care channels and conversations, including email, social networks, chat, and mobile. It is best suited for companies with a minimum of 100 employees.

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Startly logo

Startly

4.4
(10)

Your Service Organization Streamlined with Startly

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Startly is an all-in-one, fully integrated IT Service Management and Professional Services Automation platform. It will help your company track time and expense, manage projects, help desk, ticketing, change and asset management, and enforce organizational governance policies.

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Enghouse eKMS logo

Enghouse eKMS

4.2
(12)

Internal & external knowledge base and forum management

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SmartSupport is a knowledge management platform that combines knowledge base, community forums, and help desk capabilities. Search engine, internal/external kb moderator tools, workflows, ticketing, custom forms, editor, article templates and snippets, statistics reporting, drafts and much more.

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Helprace logo

Helprace

4.7
(7)

All-in-one customer service solution

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Helprace fully integrates multiple support systems: a help desk, knowledge base, feedback and community portals. Only pay for what you need!

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Re:Desk logo

Re:Desk

4.8
(6)

Help desk software for eCommerce or multi-vendor stores

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Re:Desk is an online web based customer support software & ticketing system for small and medium business companies and eCommerce or multi-vendor stores

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Viewabo logo

Viewabo

4.5
(8)

Diagnose problems faster when you can see them.

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Viewabo visual support software lets customer support personnel access customer smartphone cameras for real-time remote visual support with one-click mobile screen share without having customers download an app.

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CustomerSure logo

CustomerSure

5.0
(5)

The simplest way to improve how you handle customer feedback

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CustomerSure helps businesses improve their bottom line by improving how they deal with customer feedback. It allows you to work alongside your existing software, send short satisfaction surveys, follow up with customers, share NPS and CSAT scores with your team and get advice from our experts.

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LoyJoy logo

LoyJoy

5.0
(5)

Conversational AI Platform

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LoyJoy is a Conversational AI platform for Enterprise customers that turns business processes into beautiful, engaging conversations. LoyJoy offers a 14-day free trial.

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VeriShow logo

VeriShow

5.0
(5)

Video Chat, Cobrowsing, Screen sharing, Certified signature

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Let you help your customers remotely but in person

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nixi1 logo

nixi1

5.0
(5)

Chat management tool for contact centers & travel agencies

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nixi1 is a chat management software designed to help contact centers, travel agencies, and small businesses handle customer interactions from various channels including WhatsApp, SMS, Telegram, and Facebook Messenger on a centralized platform.

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Stonly logo

Stonly

4.6
(7)

Cloud-based knowledge base management software

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Stonly is a multilingual knowledge base management software that helps businesses of all sizes manage document versions, configure permission rights, handle SEO optimization, and more on a centralized platform. Support teams can build searchable, interactive, and modular step-by-step guides to optimize the overall user experience.

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Oracle Service logo

Oracle Service

4.4
(8)

Web, Social & Contact Center

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Oracle Service is an enterprise-scale suite of customer service and contact center software to improve the customer experience across all channels. Oracle Service is comprised of Oracle's RightNow suite of products that facilitate web, social and contact center customer services.

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LeadDesk logo

LeadDesk

4.7
(6)

Clear and Efficient Sales and Customer Service Software

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LeadDesk is a cloud-based contact center software for outbound sales, inbound sales, and customer service. Features include an intelligent dialer, agent performance reporting, automated lead management, live dashboards, a customizable interface, and rule-based call distribution.

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LogicNets logo

LogicNets

4.7
(6)

Application development solution for businesses of all sizes

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LogicNets is an application development platform designed to help businesses model decision logic with data visualization, case application packages, and a no-code designer. Key features include custom development, application analysis, data modeling, real-time testing, and team collaboration.

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