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Customer Service Software - Page 11

Customer Service software covers any tool designed to help organizations manage multi-channel inbound and outbound communications, including phone, live chat, and email, and resolve customer issues. Typical features include call routing, ticketing, and analytics.

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Phone platform for G Suite and Slack

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Use CRM, chat and ticketing integrations to improve customer service

Read more about Ottspotta

Ozmo Omnichannel Support Platform


Tech support is complex. Ozmo makes it simple.

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Transform customer service with the leading omnichannel support platform. Ozmo’s customers trust us to be the authoritative source of support answers for the ever-evolving landscape that is technology.

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ProProfs Poll Maker


Build and Test Knowledge

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ProProfs Poll Software is a powerful online poll creator which helps online marketers, instructors, businesses & government organizations to quickly create an online poll and set it up on their website or blog.

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Customizable IT support solution

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Requuest is a SaaS service desk solution offering tools for ticketing, service catalog & knowledge base creation, SLA management, client self-service, and more

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SAP Service Cloud


AI-enabled customer service platform for remote support

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SAP Service Cloud is a customer support software that helps businesses leverage artificial intelligence (AI) to resolve clients’ queries on a centralized platform. Managers can examine incoming service tickets, sort them into relevant categories, and assign tasks to available agents.

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360° Office Automation Solutions

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Office24by7 CRM best for small and medium sized businesses to large enterprises to organize communications better and to improve efficiency in marketing and sales operations with automation.

Read more about SMART OPERATOR



Dynamic Customer Engagement Platform

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We streamline, automate and track inbound and outbound communication efforts between organizations and their customers.

Read more about Saysimple



Connected field service mobility

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ServiceMobility is a cross-platform mobile application enabling field service technicians to maximize their efficiency with on-site process mobilization

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Online how-to guides & tutorials for business

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ShowHows is a web-based platform which lets businesses create web-based, embeddable how-to and tutorial guides for customer support and content marketing

Read more about ShowHows

SightCall for Salesforce


Video calling support solution for Salesforce

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SightCall for Salesforce is a video calling tool designed to help agents resolve customer issues using additional visual support

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Cloud-based customer engagement application

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SimpleFeedback is a SaaS feedback management system that provides a service for websites, WordPress blogs, and iOS (iPhone) apps to collect customer feedback. It provides the code to add a customizable feedback button or feedback widget and feedback form to your site, blog, or app.

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The Service Desk Solution on-premise or in the Cloud!

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SupportDesk is an ITIL Support Management and Help Desk App.
Incident, Problem, Change Management, Asset Management, Knowledgebase.
SupportDesk is available both in the Cloud and On-Premises.

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Team ticketing for faster resolutions integrated in Slack

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Internal ticketing closely aligned with your teams. Work with your team-to-team tickets purely on Slack where your conversations are the tickets. Instant communication and collaboration reduces the overall resolution time on your customer cases.

Read more about Suptask

Tender Support


Customer support software

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Tender Support is a customer support app that provides a forum for our customers to engage with your support reps, leave feedback and discuss common issues. Power users can subscribe to more advanced support by subscribing to specific categories and new discussions. Tender Support app gives your agents a platform to share resources with customers and help them with their issues, as well as providing a place for customers to help and engage with each other.

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Appointment scheduling software for real estate industry

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timum is a web-based software, which is used to coordinate real estate sector appointments. The timum calendar can be integrated into ImmobilienScout24 and users can configure the times at which a particular property can be viewed.

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Customer service and order tracking solution for businesses

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Versacape is a cloud-based solution, which allows customer experience teams to provide a self service experience to customers for issue resolution. Businesses can provide self service information for subjects including benefits administration, inventory, loyalty programs, product catalog, and more.

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Y Meadows


Customer service and journey management platform

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Y Meadows helps enterprises serve their customers, employees, and partners, faster and more effectively than ever before using AI and custom NLP models to automate routine and customer support tasks.

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Cloud-based CRM software for contact center agents

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The only CRM made for modern Customer Service teams. Astute Agent gives your agents everything they need to work cases confidently and efficiently.

Read more about ePowerCenter

iTouchVision CRM


Support your customers

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Consumer Goods is specifically designed to meet the needs of a broad range of consumer goods companies. Based on our proven, configurable, highly scalable, and

Read more about iTouchVision CRM