getapp-logo

App comparison

Add up to 4 apps below to see how they compare. You can also use the "Compare" buttons while browsing.

Software categoriesBlog & researchAbout us

GetApp offers objective, independent research and verified user reviews. We may earn a referral fee when you visit a vendor through our links. 

Top Rated Customer Service Software with Intercom - Page 2

Last updated: June 2026

Verified reviewer profile picture
Get free expert advice+1 (888) 216-6745
Call now for a one-to-one consultation in under 15 mins.
1 filter applied

Features

Integrated with

Pricing model

Devices supported

Organization types

User rating

43 software options

MaestroQA logo

QA software with built-in quality analysis for call centers

learn more
MaestroQA is a QA software with built-in quality analysis and agent coaching tools designed to help call centers improve customer experience.

Read more about MaestroQA

Users also considered
ViaSay logo

Platform that makes customer interactions simple & efficient

learn more
ViaSay is a leading Conversational AI and Customer Experience Automation platform.

Read more about ViaSay

Users also considered
Zendesk AI logo

Zendesk AI is AI that puts humans first.

learn more
Zendesk AI sits at the core of Zendesk, enhancing every aspect of the customer experience. It transforms basic bots into autonomous AI agents, gives human agents new productivity tools, and empowers admins and managers with advanced workflows and quality control.

Read more about Zendesk AI

Users also considered
Scorebuddy logo

All-in-One Quality Management Platform for Contact Centers

learn more
Scale your customer service organization with AI text analytics to uncover most common reasons customers are contacting you. Examine 100% of support tickets and categorize them for deeper analysis into how agents are meeting the needs of the customer. Assign courses to fill knowledge gaps.

Read more about Scorebuddy

Users also considered
Surfboard logo

Support team scheduling, made simple.

learn more
Surfboard is an intuitive shift planning and scheduling software platform built specifically for customer support teams.

Get shift planning, scheduling, forecasting, communication, & integrations all on one beautiful platform, for £10 per month.

Read more about Surfboard

Users also considered
Engaige logo

AI-powered seamless customer support

learn more
Engaige is a revolutionary AI-powered customer experience platform designed to supercharge your support team. It automates complex customer service cases, reducing costs by up to 80% and increasing customer satisfaction. Engaige's AI Agent Assist feature makes human agents twice as efficient by providing relevant content and recommendations, while the Solve & Support module fully automates ticket resolution to deliver instant support.

Read more about Engaige

Users also considered
Turf logo

The customer self-service platform for SaaS.

learn more
Turf is a customer self-service platform that allows SaaS businesses to create one single meet point with community forums, knowledge bases, help centers, feature requesting & bug reporting, an academy, technical documentation, roadmaps, changelogs, customer feedback management, and more.

Read more about Turf

Users also considered
Howazit logo

Howazit collects feedback from customers and acts upon it.

learn more
Collect customer feedback at relevant touchpoints, measure customer experience, including metrics like NPS, CSAT and CES, and then take smart actions based on collected feedback to improve customer experience and business performance.

Read more about Howazit

Users also considered
Lumoa logo

Go from customer feedback to action without the guesswork.

learn more
Lumoa is the feedback analytics solution that looks at any interaction with your customers and tells you what to do next to grow your business.

Read more about Lumoa

Users also considered
JIRA Service Management logo

IT service platform for unified support

learn more
JIRA Service Management is an AI-based platform that unites teams to deliver exceptional service experiences. It helps managers scale support across IT, HR, engineering, and customer service with customizable help centers, automated workflows, and self-service tools. Featuring virtual agents and integration with Atlassian's teamwork graph, it connects people, work, and goals while reducing disruptions and improving incident resolution.

Read more about JIRA Service Management

Users also considered
Stonly logo

Cloud-based knowledge management and decision tree software

learn more
Stonly is knowledge management software for customer service that drives fast, accurate resolutions. With it, you can create step-by-step guides, decision trees, AI answers, automations, walkthroughs, checklists, and knowledge bases for your agents and customers.

Read more about Stonly

Users also considered
Zingtree logo

Build interactive decision trees that guide your teams.

learn more
Zingtree allows you to build no-code, interactive decision trees that help you create agent scripts, guide customers, and manage internal processes.

Read more about Zingtree

Users also considered
Kayako logo

AI-enabled unified customer service platform

learn more
Kayako - Customer Service Software made personal and simple with a unified customer service platform that helps you build closer relationships.

Read more about Kayako

Users also considered
JustCall logo

AI-Powered Business Communication for Sales & Support Teams

learn more
AI Voice Agents, IVR, smart routing, and live monitoring — everything your support team needs. Free 14-day trial.

Read more about JustCall

Users also considered
Agent.ai logo
(0)

Artificial Intelligence Customer Service

learn more
Agent.ai provides businesses with the tools to automate their customer service using an artificial intelligence multi-channel chatbot

Read more about Agent.ai

Users also considered
Cordless logo
(0)

Improve phone support for your customers and your agents

learn more
Modern telephony for customer support teams.

Ready to use in minutes.

Improve phone support for your customers and your agents.

Read more about Cordless

Users also considered
Cobbai logo
(0)

AI agents for customer service

learn more
Cobbai delivers conversational AI agents that automate support, improve customer satisfaction, and enhance service experiences.

Read more about Cobbai

Users also considered
Raffle Search logo
(0)

AI Search that boosts customer self-service

learn more
Raffle Search is an AI-powered search engine designed to enhance customer experience. With Raffle AI Search, businesses can streamline customer support, boost their current search capabilities, and access all their information through one single search bar.

Read more about Raffle Search

Users also considered