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Top Rated Customer Support Software with Freelancers - Page 6

Last updated: October 2026

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329 software options

Giosg logo

AI-powered chat for customer service and sales teams.

Live chat with the best user experience for the agents, chat routing, workflow with real-time analytics among other superb features.

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Surfboard logo

Support team scheduling, made simple.

Surfboard is a scheduling & shift planning software platform for customer support teams.

Get shift planning, scheduling, forecasting & communication in one place, for £10 per month.

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Planhat logo

Customer success platform

Planhat is a Customer Success Platform that empowers organizations to acquire, service, and grow lifelong customers. This comprehensive customer platform serves as a single source of truth, providing sales, service, and success teams with an intuitive, action-first interface to streamline their workflows and drive successful outcomes.

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Viewabo logo

Diagnose problems faster when you can see them.

Viewabo visual support software lets customer support personnel access customer smartphone cameras for real-time remote visual support with one-click mobile screen share without having customers download an app.

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Textel logo

SMS solution for contact centres

Textel allows businesses to send low-cost SMS text messages from their existing contact center infrastructure to over 200 countries and territories around the world.

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tele-LOOK logo

Browser-based live video support for field service & HVAC

tele-LOOK is a zero-install visual support platform for field service, HVAC, and manufacturing. Troubleshoot equipment remotely via single-use SMS link—no apps or logins required. Features an interactive AR laser pointer, audit-proof PDF reports, and 100% GDPR compliance hosted in Germany.

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UserEcho logo

Interactive customer support & feedback community

UserEcho provides an interactive platform through which businesses can engage with customers to provide support, capture ideas, gain feedback & improve services

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Hibot logo

Conversational AI platform

Hibot is a conversational AI platform that helps businesses manage social network chats from a single platform by connecting all advisors to a single WhatsApp line and sharing conversations equally. Teams will be able to sell more, obtain reports and deliver the best digital experience to customers.

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SteadyPoint Helpdesk logo

Customizable helpdesk for support across industries

SteadyPoint Helpdesk is an ITIL & HIPAA-compliant SharePoint Add-in for streamlined customer support. Customizable forms, workflows, and multi-channel ticket creation (email, Teams, helpdesk) ensure seamless communication. Admins can automate routing, and escalations for efficient ticket management.

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SAP Service Cloud logo

AI-enabled customer service platform for remote support

SAP Service Cloud is a customer support software that helps businesses leverage artificial intelligence (AI) to resolve clients’ queries on a centralized platform. Managers can examine incoming service tickets, sort them into relevant categories, and assign tasks to available agents.

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DeepConverse logo

Cloud-based AI customer support automation platform

Cloud-based customer support automation for B2C companies, featuring an AI Support Agent, interactive decision trees, and omnichannel.

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Inquirly logo

AI-driven customer support & ticketing platform

Inquirly helps support teams manage email, chat, WhatsApp, and social conversations in one place, automate repetitive work with AI, route requests faster, and respond with better context using knowledge base integration.

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SimplyDesk logo

Simple, Complete & Reliable

SimplyDesk centralizes customer support with multichannel ticketing, SLA tracking, and a self-service portal. Automate workflows, link tickets to users or assets, and monitor performance. Available in SaaS or on-premise with responsive expert support.

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NinjaChat logo

Live Chat Software

500apps' All-in-One Business Suite features NinjaChat, a Live Chat Software that provides the best customer support for your website visitors. By integrating your live chat with multi-channel communication.

The All-in-One Business Suite by 500apps offers 50 apps for a flat $14.99.

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AzureDesk logo

Help desk software for SMBs

AzureDesk - Only helpdesk software with 5$ per agent with all the "must
have" features of enterprise class systems offered to all businesses at
minimal cost.

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Ushur logo

Conversational AI platform for finance industry

Ushur delivers the world’s first AI-powered Customer Experience Automation platform that has been purpose-built, from the ground up, to intelligently automate entire customer journeys, end to end.

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Capacity logo

Artificial Intelligence-based knowledge management solution

Capacity is an AI and knowledge management solution designed to help organizations automate operations related to customer help desks, project workflows, and data storage. With the drag-and-drop interface, users can organize information using folders, dialogues, and custom sharing rules.

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LogicBox logo

Custom-built business management software.

Live customer support included.

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ChatLingual logo

Multilingual customer support software

ChatLingual is a multilingual contact centre solution that supports customer interactions in multiple languages in real-time across chat, email, SMS, and social channels.

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SP IT Helpdesk logo

Microsoft 365-based solution to streamline IT support

SP IT Helpdesk is a no-code customer support solution built on Microsoft 365. Centralize tickets, automate workflows, and deliver responsive IT support through SharePoint and Teams—all within your existing digital workplace.

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Vocalcom Salesforce Edition logo

Contact center solution native in Salesforce

Vocalcom Salesforce Edition is a cloud-based contact center software offering a user-friendly CRM solution that allows users to connect with customers more easily and effectively.

Read more about Vocalcom Salesforce Edition

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eesel AI logo

Cloud-based AI support automation for growing teams

eesel AI is a cloud-based platform that deploys autonomous AI agents inside existing helpdesks and communication tools to automate.

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Mavenoid logo

Cloud-based AI product support platform for enterprises

Cloud-based AI agent platform for enterprise product brands, combining self-service troubleshooting, live agent handoff, and support.

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Blue Note Systems logo

CRM software to manage leads, sales, quotes & campaigns

Blue note systems, based on SugarCRM, is a cloud-based customer relationship management (CRM) software designed to help businesses handle the entire sales cycle, from prospecting to providing customer service. Features include multi-channel marketing, lead nurturing, real-time analytics, and more.

Read more about Blue Note Systems

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ControlHippo logo

WhatsApp shared inbox that lets you manage multiple devices.

Take your Sales and customer support to next level with a WhatsApp shared inbox that lets you manage multiple devices.

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