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Top Rated Customer Support Software with Freelancers - Page 7

Last updated: October 2026

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329 software options

ServicePRO logo

Enterprise Service Desk Request Software that delivers ROI

ServicePRO® is an enterprise service desk software that improves customer service by automating the entire service request cycle.

ServicePRO® is available as a cloud-hosted solution as well as an on-premise installation.

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SearchUnify logo

Drive autonomous self-service with Agentic AI Suite

SearchUnify is an Enterprise Agentic AI platform powered by SearchUnifyFRAG™ (Federated Retrieval Augmented Generation) and Agentic RAG. It unifies knowledge, enables contextual intelligence, and deploys task-specific AI agents across the entire support lifecycle.

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Spotler Engage logo

Social media management for customer service & engagement

OBI Engage is a cloud-based solution, which helps businesses automate processes related to customer support and social media management across digital channels to increase customer engagement. It lets users monitor social mentions across the web & take action to improve brand loyalty.

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Talkdesk logo

Customer Experience. Automated.

Talkdesk® combines enterprise CCaaS with CXA to manage interactions and automate resolution. CXA builds agentic AI agents with natural language and uses multi-agent orchestration to coordinate the human-AI workforce across systems. CXA works with any contact center.

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My AskAI logo

Create an AI chatbot for your Customer Support.

Add an affordable AI customer support chatbot to your site and cut your support tickets by 79% overnight.

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Maqsam logo

Cloud and mobile-based contact center solution

Maqsam is a cloud and mobile-based contact center solution that helps manage customer experience and revenue, automate customer support, and streamline sales tasks.

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Zoho Desk logo

Cloud-based help desk for all business sizes

Zoho Desk helps you manage all customer interactions coming from multiple channels. Automate ticket management, measure satisfaction, & customize support.

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yellow.ai logo

Empowering Businesses with Customer Service Automation

Yellow.ai empowers enterprises with AI-driven customer service automation for efficiency and cost reduction. Serving 1100+ clients like Sony in 85+ countries and 135+ languages, our platform is trained on 16B+ annual conversations. Founded in 2016 and backed by $102M, we innovate continuously.

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Gen AI Chatbots logo

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CX Genie logo

Cloud-based AI customer support platform, all sizes

CX Genie, the AI-powered customer support platform is designed to manage, automate, streamline, and elevate customer service operations.

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Teneo logo

Conversational AI platform

Teneo.AI seamlessly orchestrates your contact center tech stack, bringing together control for generative AI, data across systems for the best optimization and smoother customer journeys. Leverage an extensive and growing library of prebuilt backend and channel connectors.

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Kindly logo

Cloud-based AI customer support platform for teams

Cloud-based AI customer support platform for high-volume teams, with no-code chatbot building, generative AI, and omnichannel inbox.

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Centribal logo

SaaS application that allows you to create & manage chatbots

Tool that allows you to integrate a bot with your team and turn it into a hybrid chatbot. The platform provides your chatbot with Artificial Intelligence (AI). In addition, train your chatbots thanks to NLP Natural Language Processing and make it grow as much as you want.

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HappyFox Chat logo

Premium live chat software

HappyFox Chat live chat software for website helps business improve online conversions and their customer service experience

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charles logo

Web-based conversational commerce suite for consumer brands

charles assists companies in pioneering conversational commerce by integrating shop systems, chat apps, and bots in a single platform. Key features include lead distribution & qualification, analytics, human handover, one-to-one messaging, real-time conversations, multi-chat, automation, and more.

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Forethought AI Agents logo

Cloud-based agentic AI platform for customer support

Forethought is a cloud-based agentic AI platform for enterprise and mid-market support teams that automates chat, email, and voice.

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IMsupporting logo

UK-Hosted Hybrid AI Live Chat for British Businesses

IMsupporting is a UK-based Hybrid AI live chat platform designed for British businesses. Founded in 2015 in Gloucester, we combine powerful AI automation with seamless human handoff—so customers get instant answers to routine queries while complex issues reach your team directly.

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Coveo Relevance Cloud logo

Artificial intelligence (AI)-enabled enterprise search tool

Coveo Relevance Cloud is an artificial intelligence (AI)-enabled software designed to help businesses across manufacturing, healthcare, telecommunications, and other industries streamline enterprise search and knowledge management operations. It enables professionals to manage content filtering, agent responses, and customer service and support activities.

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CustomerWise logo

Customer support and business process management

Sales and customer support management platform designed for B2B technology companies, with integrated service ticket management, customer self-service, and more

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Chatlio logo

Live online customer chat through Slack

Chatlio is a live chat and customer engagement solution harnessing existing technology via Slack integration, adding an embeddable widget to a website or blog

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Freshdesk logo

Cloud-based AI help desk for teams of all sizes

Cloud-based customer service help desk for all business sizes, with AI-powered ticketing, omnichannel support, and automation.

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Lindy logo

Cloud-based no-code AI agent platform for teams

Cloud-based, no-code AI agent platform automating email, calendar, CRM, meetings, and support workflows for businesses of all sizes.

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Glance logo

Cobrowsing and digital engagement platform

Glance is a cobrowsing and digital engagement platform that enables businesses to connect with customers in real-time across websites, apps, and mobile devices. The software transforms digital spaces into collaborative environments where support agents can see what customers see, share screens, and provide personalized guidance during critical customer experience moments.

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Nextiva Contact Center logo

Omni-Channel Customer Relationship Management

Nextiva is transforming the way businesses communicate. Nextiva is a communications platform providing businesses with big-business phone features at a small-business price and it offers ease of use, manageability, scalability, reliability, and enterprise-class functionality.

Read more about Nextiva Contact Center

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Stonly logo

Cloud-based knowledge management and decision tree software

Stonly is knowledge management software for customer service that drives fast, accurate resolutions. With it, you can create step-by-step guides, decision trees, AI answers, automations, walkthroughs, checklists, and knowledge bases for your agents and customers.

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