Demo Help Desk & Ticketing Software Versions

Help Desk & Ticketing software enables customer support agents to receive and respond to service requests. It acts as a point of contact for users to get answers to questions, gain assistance in troubleshooting, and solve any other customer care-related issues.
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151 apps

SolarWinds Service Desk   

498
IT Service Desk & Asset Management Software
Free Trial   No Credit Card Required
Pricing is per month, per agent. Contact SolarWinds to request a price quote. Read more about SolarWinds Service Desk
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IT Service Desk & Asset Management Software
Free Trial   No Credit Card Required
Pricing is per month, per agent. Contact SolarWinds to request a price quote. Read more about SolarWinds Service Desk
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Jira Service Desk   

252
Simple service desk built on Jira
Free Trial   No Credit Card Required
7 days free trial Up to 3 agents for $10/agent/month 4-15 agents for $20/agent/month 16+ agents at discounted price View… Read more about Jira Service Desk more pricing info here: http://ow.ly/aUXL30d80Ca
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Simple service desk built on Jira
Free Trial   No Credit Card Required
7 days free trial Up to 3 agents for $10/agent/month 4-15 agents for $20/agent/month 16+ agents at discounted price View… Read more about Jira Service Desk more pricing info here: http://ow.ly/aUXL30d80Ca
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Salesforce Service Cloud   

458
Customer Service & Field Service Management Solutions
Free Trial   No Credit Card Required
Lightning Essentials: $25 / user / month Lightning Professional: $75 / user/ month Lightning Enterprise: $150 / user/ mon… Read more about Salesforce Service Cloudth Lightning Performance: $300 / user/ month All plans are billed annually.
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Customer Service & Field Service Management Solutions
Free Trial   No Credit Card Required
Lightning Essentials: $25 / user / month Lightning Professional: $75 / user/ month Lightning Enterprise: $150 / user/ mon… Read more about Salesforce Service Cloudth Lightning Performance: $300 / user/ month All plans are billed annually.
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LogMeIn Rescue   

120
Remote support for helpdesks, call centers and organizations
Free Trial   No Credit Card Required
LogMeIn Rescue Yearly: $1,299.00 LogMeIn Rescue Monthly: $108.25 Add support for Smartphone devices: $450.00. Read more about LogMeIn Rescue
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Remote support for helpdesks, call centers and organizations
Free Trial   No Credit Card Required
LogMeIn Rescue Yearly: $1,299.00 LogMeIn Rescue Monthly: $108.25 Add support for Smartphone devices: $450.00. Read more about LogMeIn Rescue
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Zendesk   

2,372
Cloud-based Help Desk & Customer Support Platform
Free Trial   No Credit Card Required
Pricing for Zendesk Support starts at $5 per agent, and scales across five pricing plans: Essential, Team, Professional,… Read more about ZendeskEnterprise, and Elite. A free trial is available. Essential: $5/agent/month (billed annually), or $9/agent/month (billed monthly) Team: $19/agent/month (billed annually) or $25/agent/month (billed monthly). Professional: $49/agent/month (billed annually) or $59/agent/month (billed monthly). Enterprise: $99/agent/month (billed annually) or $125/agent/month (billed monthly). Elite: $199/agent/month (billed annually).
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Cloud-based Help Desk & Customer Support Platform
Free Trial   No Credit Card Required
Pricing for Zendesk Support starts at $5 per agent, and scales across five pricing plans: Essential, Team, Professional,… Read more about ZendeskEnterprise, and Elite. A free trial is available. Essential: $5/agent/month (billed annually), or $9/agent/month (billed monthly) Team: $19/agent/month (billed annually) or $25/agent/month (billed monthly). Professional: $49/agent/month (billed annually) or $59/agent/month (billed monthly). Enterprise: $99/agent/month (billed annually) or $125/agent/month (billed monthly). Elite: $199/agent/month (billed annually).
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Salesforce Essentials   

98
CRM for small business
Free Trial   No Credit Card Required
30-day free trial, no credit card required. $25/user/month (billed annually) for up to 5 users. Read more about Salesforce Essentials
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CRM for small business
Free Trial   No Credit Card Required
30-day free trial, no credit card required. $25/user/month (billed annually) for up to 5 users. Read more about Salesforce Essentials
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BOSS Solutions Suite   

85
BOSS Solutions a FrontRunner in Help Desk Software
Free Trial   No Credit Card Required
Essential version costs $ 19 per agent / per month / billed yearly Professional version costs $ 39 per agent / per mont… Read more about BOSS Solutions Suiteh / billed yearly Enterprise version costs $ 69 per agent / per month / billed yearly
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BOSS Solutions a FrontRunner in Help Desk Software
Free Trial   No Credit Card Required
Essential version costs $ 19 per agent / per month / billed yearly Professional version costs $ 39 per agent / per mont… Read more about BOSS Solutions Suiteh / billed yearly Enterprise version costs $ 69 per agent / per month / billed yearly
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InvGate Service Desk   

70
IT service desk software
Free Trial   No Credit Card Required
Receive a customized price quote based on the licensing model (On-Premise or SaaS), the number of Service Desk agents, an… Read more about InvGate Service Deskd the number of assets to be managed.
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IT service desk software
Free Trial   No Credit Card Required
Receive a customized price quote based on the licensing model (On-Premise or SaaS), the number of Service Desk agents, an… Read more about InvGate Service Deskd the number of assets to be managed.
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Freshservice   

368
A complete IT service management (ITSM) tool for business
Free Trial   No Credit Card Required
21-day free trial, no credit card required. Blossom: $19/agent/month (billed yearly). Garden: $49/agent/month (billed ye… Read more about Freshservicearly). Estate: $79/agent/month (billed yearly). Forest: $99/agent/month (billed yearly). For Blossom, Garden and Estate Plans, you can purchase additional assets at $0.20/asset/month.
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A complete IT service management (ITSM) tool for business
Free Trial   No Credit Card Required
21-day free trial, no credit card required. Blossom: $19/agent/month (billed yearly). Garden: $49/agent/month (billed ye… Read more about Freshservicearly). Estate: $79/agent/month (billed yearly). Forest: $99/agent/month (billed yearly). For Blossom, Garden and Estate Plans, you can purchase additional assets at $0.20/asset/month.
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Opsgenie   

118
Alerting and on-call management for always-on services
Free Trial   No Credit Card Required
Opsgenie offers a free plan for those seeking basic alerting and on-call management for 5 users or less. Pricing then run… Read more about Opsgenies from $5/month/user-$35/month/user depending on which plan you choose. For complete pricing and plan information, please visit https://www.opsgenie.com/pricing. We also offer discounts for large teams, see our pricing calculator located on our pricing page for more information.
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Alerting and on-call management for always-on services
Free Trial   No Credit Card Required
Opsgenie offers a free plan for those seeking basic alerting and on-call management for 5 users or less. Pricing then run… Read more about Opsgenies from $5/month/user-$35/month/user depending on which plan you choose. For complete pricing and plan information, please visit https://www.opsgenie.com/pricing. We also offer discounts for large teams, see our pricing calculator located on our pricing page for more information.
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HappyFox   

78
Helpdesk, customer support software
Free Trial   No Credit Card Required
There is a free 30 days trial that requires no swiping of your credit card. You can choose from 3 plans - Mighty, Fantast… Read more about HappyFoxic and Enterprise plans that help you solve customer support bottlenecks of different sizes. All plans come with unlimited tickets, smart business rules, knowledge base, multilingual support, rich text formatting in tickets, SSL security and iOS & Android apps.
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Helpdesk, customer support software
Free Trial   No Credit Card Required
There is a free 30 days trial that requires no swiping of your credit card. You can choose from 3 plans - Mighty, Fantast… Read more about HappyFoxic and Enterprise plans that help you solve customer support bottlenecks of different sizes. All plans come with unlimited tickets, smart business rules, knowledge base, multilingual support, rich text formatting in tickets, SSL security and iOS & Android apps.
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Hiver   

52
Manage customer support and sales leads right from Gmail
Free Trial   No Credit Card Required
Lite Plan: $7/user/month when billed annually. $11/user/month when billed monthly. Growth Plan: $22/user/month when bi… Read more about Hiverlled annually. $27/user/month when billed monthly. Pro Plan: $37/user/month when billed annually. $47/user/month when billed monthly. Elite Plan: $57/user/month when billed annually. $69/user/month when billed monthly.
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Manage customer support and sales leads right from Gmail
Free Trial   No Credit Card Required
Lite Plan: $7/user/month when billed annually. $11/user/month when billed monthly. Growth Plan: $22/user/month when bi… Read more about Hiverlled annually. $27/user/month when billed monthly. Pro Plan: $37/user/month when billed annually. $47/user/month when billed monthly. Elite Plan: $57/user/month when billed annually. $69/user/month when billed monthly.
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TOPdesk   

39
Help desk & service management
Free Trial   No Credit Card Required
Contact TOPdesk for pricing information. Read more about TOPdesk
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Help desk & service management
Free Trial   No Credit Card Required
Contact TOPdesk for pricing information. Read more about TOPdesk
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Genesys Cloud   

98
Mobile optimized cloud call center with multichannel routing
Free Trial   No Credit Card Required
Cloud 1: $75USD per user, per month (annual payment available) Cloud 2: $110USD per user, per month (annual payment av… Read more about Genesys Cloudailable) Cloud 3: $140USD per user, per month (annual payment available)
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Mobile optimized cloud call center with multichannel routing
Free Trial   No Credit Card Required
Cloud 1: $75USD per user, per month (annual payment available) Cloud 2: $110USD per user, per month (annual payment av… Read more about Genesys Cloudailable) Cloud 3: $140USD per user, per month (annual payment available)
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Help Scout   

154
Web-based help desk designed for better customer experience
Free Trial   No Credit Card Required
Basic: $15 user / month, or $12 user / month billed annually Standard: $25 user / month, or $20 user / month billed annu… Read more about Help Scoutally Plus: $40 user / month, or $32 user / month billed annually Help Scout serves businesses from small to enterprise. Plans range from Free to keep everyone on the same page, to Standard for automation features and reporting, to Plus for advanced reporting & features designed for large teams. All Plans include 24x5 support, unlimited volume & storage, and 40+ third party integrations.
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Web-based help desk designed for better customer experience
Free Trial   No Credit Card Required
Basic: $15 user / month, or $12 user / month billed annually Standard: $25 user / month, or $20 user / month billed annu… Read more about Help Scoutally Plus: $40 user / month, or $32 user / month billed annually Help Scout serves businesses from small to enterprise. Plans range from Free to keep everyone on the same page, to Standard for automation features and reporting, to Plus for advanced reporting & features designed for large teams. All Plans include 24x5 support, unlimited volume & storage, and 40+ third party integrations.
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everything HelpDesk   

12
IT support management system & help desk
Free Trial   No Credit Card Required
Priced by number of technicians billed annually or monthly. Lite subscription: from $20/month with up to 3 technicians. Read more about everything HelpDesk Full subscription: from $25/month with more than 3 technicians.
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IT support management system & help desk
Free Trial   No Credit Card Required
Priced by number of technicians billed annually or monthly. Lite subscription: from $20/month with up to 3 technicians. Read more about everything HelpDesk Full subscription: from $25/month with more than 3 technicians.
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Cayzu   

31
Cloud Based Ticket Management & Help Desk Software
Free Trial   No Credit Card Required
'Per agent' pricing plans: Basic, Team, Pro, Enterprise, Enterprise & Freedom. Cayzu's Freedom Plan is a fixed price p… Read more about Cayzuer month for up to 70 agents and all features are included (Enterprise Plus level).
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Cloud Based Ticket Management & Help Desk Software
Free Trial   No Credit Card Required
'Per agent' pricing plans: Basic, Team, Pro, Enterprise, Enterprise & Freedom. Cayzu's Freedom Plan is a fixed price p… Read more about Cayzuer month for up to 70 agents and all features are included (Enterprise Plus level).
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Freshdesk   

2,173
Online helpdesk system and customer service software
Free Trial   No Credit Card Required
Freshdesk is priced per support agent per month, and has 5 different plans. Sprout - $0 (unlimited free agents) Blo… Read more about Freshdeskssom - $19/agent/month billed monthly or $15/agent/month billed yearly Garden - $45/agent/month billed monthly or $35/agent/month billed yearly Estate - $69/agent/month billed monthly or $49/agent/month billed yearly Forest - $125/agent/month billed monthly or $99/agent/month billed yearly
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Online helpdesk system and customer service software
Free Trial   No Credit Card Required
Freshdesk is priced per support agent per month, and has 5 different plans. Sprout - $0 (unlimited free agents) Blo… Read more about Freshdeskssom - $19/agent/month billed monthly or $15/agent/month billed yearly Garden - $45/agent/month billed monthly or $35/agent/month billed yearly Estate - $69/agent/month billed monthly or $49/agent/month billed yearly Forest - $125/agent/month billed monthly or $99/agent/month billed yearly
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VCC Live   

26
All-in-one Cloud Contact Center Software
Free Trial   No Credit Card Required
Standard: €55.00/seat/month Professional: €75.00/seat/month Multichannel: €95.00/seat/month Premium: €135.00/seat/m… Read more about VCC Liveonth
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All-in-one Cloud Contact Center Software
Free Trial   No Credit Card Required
Standard: €55.00/seat/month Professional: €75.00/seat/month Multichannel: €95.00/seat/month Premium: €135.00/seat/m… Read more about VCC Liveonth
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elevio   

26
Self-service support & customer education platform
Free Trial   No Credit Card Required
Please refer to https://elev.io/pricing for more information. Read more about elevio
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Self-service support & customer education platform
Free Trial   No Credit Card Required
Please refer to https://elev.io/pricing for more information. Read more about elevio
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Halo Service Desk   

7
Help desk management solution
Free Trial   No Credit Card Required
• 3 users: £59/user/month (billed annually) • 10 users: £55/user/month (billed annually) • 25 users: £49/user/month (bi… Read more about Halo Service Desklled annually) • 50 users: £44/user/month (billed annually) • 100 users: £39/user/month (billed annually) • 150+ users: £29/user/month (billed annually) A 15% discount is available for nonprofit organizations and educational institutions.
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Help desk management solution
Free Trial   No Credit Card Required
• 3 users: £59/user/month (billed annually) • 10 users: £55/user/month (billed annually) • 25 users: £49/user/month (bi… Read more about Halo Service Desklled annually) • 50 users: £44/user/month (billed annually) • 100 users: £39/user/month (billed annually) • 150+ users: £29/user/month (billed annually) A 15% discount is available for nonprofit organizations and educational institutions.
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Alloy Navigator   

40
Award winning IT Asset Mgmt and Service Mgmt platform
Free Trial   No Credit Card Required
We have 3 flexible pricing options to choose from: Explorer: for small teams of 1-3 technicians $19/tech/month, 14¢/… Read more about Alloy Navigatorcomputer/month with unlimited requesters! Express: for medium-sized teams of 4+ technicians $49/tech/month, 14¢/computer/month with unlimited requesters! Enterprise: for large organizations $79/tech/month, 14¢/computer/month with unlimited requesters!
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Award winning IT Asset Mgmt and Service Mgmt platform
Free Trial   No Credit Card Required
We have 3 flexible pricing options to choose from: Explorer: for small teams of 1-3 technicians $19/tech/month, 14¢/… Read more about Alloy Navigatorcomputer/month with unlimited requesters! Express: for medium-sized teams of 4+ technicians $49/tech/month, 14¢/computer/month with unlimited requesters! Enterprise: for large organizations $79/tech/month, 14¢/computer/month with unlimited requesters!
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Vision Helpdesk   

27
Help Desk, Multi Company Desk and ITSM / ITIL Service Desk
Free Trial   No Credit Card Required
We offer Vision Helpdesk in two models SaaS and Download A) SaaS License Starter Help Desk Software -- $15 /staff/mo ($… Read more about Vision Helpdesk12 purchased annual) Pro Help Desk Software -- $25 /staff/mo ($20 purchased annual) Satellite Help Desk (Multi Company) -- $30 /staff/mo ($24 purchased annual) Pro Service Desk (ITIL-ITSM ) -- $40 /staff/mo ($32 purchased annual) Ent Service Desk (ITIL-ITSM ) -- $60 /staff/mo ($48 purchased annual) B) Download One Time On Premises License Starter Help Desk Software -- $8 /staff/mo ($10 purchased annual) Pro Help Desk Software -- $20 /staff/mo ($16 purchased annual) Satellite Help Desk (Multi Company) -- $25 /staff/mo ($20 purchased annual) Pro Service Desk (ITIL-ITSM ) -- $30 /staff/mo ($24 purchased annual) Ent Service Desk (ITIL-ITSM ) -- $40 /staff/mo ($32 purchased annual) C) Download Recurring On Premises License Starter Help Desk Software -- $200 /staff/ one time Pro Help Desk Software -- $400 /staff/ one time Satellite Help Desk (Multi Company) -- $500 /staff/ one time Pro Service Desk (ITIL-ITSM ) -- $600 /staff/ one time Ent Service Desk (ITIL-ITSM ) -- $800 /staff/ one time
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Help Desk, Multi Company Desk and ITSM / ITIL Service Desk
Free Trial   No Credit Card Required
We offer Vision Helpdesk in two models SaaS and Download A) SaaS License Starter Help Desk Software -- $15 /staff/mo ($… Read more about Vision Helpdesk12 purchased annual) Pro Help Desk Software -- $25 /staff/mo ($20 purchased annual) Satellite Help Desk (Multi Company) -- $30 /staff/mo ($24 purchased annual) Pro Service Desk (ITIL-ITSM ) -- $40 /staff/mo ($32 purchased annual) Ent Service Desk (ITIL-ITSM ) -- $60 /staff/mo ($48 purchased annual) B) Download One Time On Premises License Starter Help Desk Software -- $8 /staff/mo ($10 purchased annual) Pro Help Desk Software -- $20 /staff/mo ($16 purchased annual) Satellite Help Desk (Multi Company) -- $25 /staff/mo ($20 purchased annual) Pro Service Desk (ITIL-ITSM ) -- $30 /staff/mo ($24 purchased annual) Ent Service Desk (ITIL-ITSM ) -- $40 /staff/mo ($32 purchased annual) C) Download Recurring On Premises License Starter Help Desk Software -- $200 /staff/ one time Pro Help Desk Software -- $400 /staff/ one time Satellite Help Desk (Multi Company) -- $500 /staff/ one time Pro Service Desk (ITIL-ITSM ) -- $600 /staff/ one time Ent Service Desk (ITIL-ITSM ) -- $800 /staff/ one time
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IncidentMonitor   

6
Service desk software with self-service web portal support
Free Trial   No Credit Card Required
Request a demo to receive full pricing quote. Read more about IncidentMonitor
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Service desk software with self-service web portal support
Free Trial   No Credit Card Required
Request a demo to receive full pricing quote. Read more about IncidentMonitor
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Front   

147
Email management software and shared inbox for teams
Free Trial   No Credit Card Required
Starter plan: $12/user/month (billed monthly), $9/user/month (billed annually) Plus plan: $29/user/month (billed month… Read more about Frontly), $24/user/month (billed annually) Prime plan: $65/user/month (billed monthly), $49/user/month (billed annually) Enterprise plan: $79/user/month (only available on annual plan)
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Email management software and shared inbox for teams
Free Trial   No Credit Card Required
Starter plan: $12/user/month (billed monthly), $9/user/month (billed annually) Plus plan: $29/user/month (billed month… Read more about Frontly), $24/user/month (billed annually) Prime plan: $65/user/month (billed monthly), $49/user/month (billed annually) Enterprise plan: $79/user/month (only available on annual plan)
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