App comparison
Add up to 4 apps below to see how they compare. You can also use the "Compare" buttons while browsing.
GetApp offers objective, independent research and verified user reviews. We may earn a referral fee when you visit a vendor through our links.
Our commitment
Independent research methodology
Our researchers use a mix of verified reviews, independent research, and objective methodologies to bring you selection and ranking information you can trust. While we may earn a referral fee when you visit a provider through our links or speak to an advisor, this has no influence on our research or methodology.
Verified user reviews
GetApp maintains a proprietary database of millions of in-depth, verified user reviews across thousands of products in hundreds of software categories. Our data scientists apply advanced modeling techniques to identify key insights about products based on those reviews. We may also share aggregated ratings and select excerpts from those reviews throughout our site.
Our human moderators verify that reviewers are real people and that reviews are authentic. They use leading tech to analyze text quality and to detect plagiarism and generative AI.
How GetApp ensures transparency
GetApp lists all providers across its website—not just those that pay us—so that users can make informed purchase decisions. GetApp is free for users. Software providers pay us for sponsored profiles to receive web traffic and sales opportunities. Sponsored profiles include a link-out icon that takes users to the provider’s website.
Free Trial Help Desk Software (2026) - Page 7
Last updated: February 2026
258 software options
Sponsored
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Cloud-based unified messaging platform
No Credit Card Required
SOLO package starts at $15/month which offers 2 agents, 10 channels, unlimited conversations, 1 year of conversation history. TEAM package starts at $100/month and offers 7 agents, 10 channels, unlimited contact and conversations and 1 year of conversation history. The BUSINESS package starts at $500/month and offers 20 agents, unlimited channels, contacts and conversations as well as configurable data retention. Multiple channels can be added to every packages. Free 14-day trial available.
Read more about Confides
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Agentic AI platform for enterprise service automation
Read more about Rezolve AI
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Customizable help desk management software
No Credit Card Required
Read more about HelpSpot
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Diagnose problems faster when you can see them.
No Credit Card Required
Read more about Viewabo
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Omnichannel Conversational AI Platform developed by Increso
No Credit Card Required
Read more about Inxide
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Web based customer support
ManageEngine SupportCenter Plus is available in 3 editions: Standard: Free Professional: $495. Enterprise: Contact ManageEngine for pricing
Read more about ManageEngine SupportCenter Plus
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
IT support management system & help desk
Priced by number of technicians billed annually or monthly. Lite subscription: from $20/month with up to 3 technicians. Full subscription: from $25/month with more than 3 technicians.
Read more about everything HelpDesk
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Helpdesk for customer service and internal tickets
No Credit Card Required
Read more about Requestor
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Empower your support team with AI.
No Credit Card Required
Forethough is priced to help organizations reduce the overall cost of customer support while creating a better customer service experience. Pricing for Forethought Solve and Forethought Triage is based on ticket volume. Pricing for Forethought Assist is based on the number of agents using Assist. For more details, visit Forethought's website.
Read more about Forethought
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Digital experience platform & content management solution
No Credit Card Required
Flexible pricing plans available, please contact Oxcyon for more information.
Read more about Centralpoint
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
The employee help desk for people-centric companies
No Credit Card Required
Read more about Siit
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Web based help desk management software
Contact TechExcel for pricing information or a quote
Read more about ServiceWise
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Your Service Organization Streamlined with Startly
No Credit Card Required
Our Essentials pricing plan is $10 per user/per month and the Service Management pricing plan is $20 per user/per month. All pricing plans are billed monthly. No annual contracts required. No need to choose a specific plan for each Team Member — each seat is charged based on the role they play and the features they use each month, so you can control your costs while still having the flexibility to level up or down and use only the features you need, as you need them.
Read more about Startly
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Revolutionise your ITSM with our service desk software.
No Credit Card Required
Please contact Sunrise Software directly for pricing information.
Read more about Sunrise ITSM
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
IT service desk automation software for mid-size businesses.
To receive accurate pricing, contact FootPrints service desk directly.
Read more about FootPrints
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Internal & external knowledge base and forum management
SmartSupport offers several packages - Basic, Pro, and Enterprise - starting at $199.
Read more about Enghouse eKMS
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Helpdesk & Project Management Software - in one application
No Credit Card Required
Plans start at $12/user/month.
Read more about OneDesk
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
All-in-one customer service solution
Choose from the following plans: Tickets ($10/agent/month) Community ($10/agent/month) Docs ($10/agent/month) Self-Service ($20/agent/month) Helpdesk ($20/agent/month) Complete ($30/agent/month) Free, 30-day trial on all plans
Read more about Helprace
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Cloud-based IT service management and help desk software
No Credit Card Required
Read more about SmartITSM
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Office operations & issue management software on Slack.
No Credit Card Required
Standard - $1.25/user/month + $29 fixed fee per month Pro - $2.5/user/month + $39 fixed fee per month 20% discount when billed annual
Read more about OfficeAmp
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
The tool for complaint managers
No Credit Card Required
Read more about TurnFriendly
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Supercharged Customer Engagement and Support platform.
14-day free trial, no credit card required. There after four plans available - - Free: 1 team member, up to 1000 customers, and 5000 leads. - Startup: $49 per month or $490 per year, up to 3 team members, 25000 customers, and 50000 leads. - Growth: $99 per month or $990 per year, up to 10 team members, 100000 customers, and 200000 leads. - Company: $199 per month or $1990 per year, up to 20 team members, 300000 customers, and 600000 leads. Customized enterprise plans are also available as per demand. Special pricing is available for NGOs and educational institutions.
Read more about Interakt
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Manage clients and projects on a single platform
PSA | Pro is available on a monthly subscription basis. Vorex’s PSA packages begin at $10 per user. There are no long term contracts, no licensing fees, and no hidden maintenance costs
Read more about Vorex
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Enterprise Service Desk Request Software that delivers ROI
Please contact Help Desk Technology International for pricing details.
Read more about ServicePRO
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Streamline Teamwork & Customer Service with Neoforce
No Credit Card Required
Read more about Neoforce