getapp-logo

App comparison

Add up to 4 apps below to see how they compare. You can also use the "Compare" buttons while browsing.

Software categoriesBlog & researchAbout us

GetApp offers objective, independent research and verified user reviews. We may earn a referral fee when you visit a vendor through our links. 

Top Rated Help Desk Software with Small business - Page 6

Last updated: October 2026

Verified reviewer profile picture
Get free expert advice+1 (888) 216-6745
Call now for a one-to-one consultation in under 15 mins.
1 filter applied

Features

Integrated with

Pricing model

Devices supported

Organization types

User rating

225 software options

Enghouse eKMS logo

Internal & external knowledge base and forum management

SmartSupport is a knowledge management platform that combines knowledge base, community forums, and help desk capabilities. Search engine, internal/external kb moderator tools, workflows, ticketing, custom forms, editor, article templates and snippets, statistics reporting, drafts and much more.

Read more about Enghouse eKMS

Users also considered
Zoho Desk logo

Cloud-based help desk for all business sizes

Use Zoho Desk to automate ticket management by setting service levels, creating escalation rules & workflows, setting up notifications and more. This brings email, social media, live chat, phone calls, and web forms together. Our free plan gives you 3 users free to head start your operations.

Read more about Zoho Desk

Users also considered
500Apps logo

Productivity platform for business management

500apps is a customizable software for all business types. It is a business management platform that comprises multiple applications focused on business departments such as marketing, sales, HR, Productivity, Collaboration, Support, and Developers.

Read more about 500Apps

Users also considered
Front logo

AI-enabled customer service platform for collaboration

Front is a help desk solution that enables support, sales, and account management teams to deliver exceptional service at scale. Front streamlines customer communication by combining the efficiency of a help desk and the familiarity of email.

Read more about Front

Users also considered
LabiDesk logo

Helpdesk tool for assisting and engaging with customers

Labidesk is a complete and fully integrated customer support software. With live chat, a ticketing system, a knowledge base, and a help widget, professionals can provide personalized assistance to your customers and sell them the right product at the right time.

Read more about LabiDesk

Users also considered
Fin logo

Perfect customer experiences made possible with Fin

Fin is an AI Agent that helps CX teams deliver instant, accurate, & personalized experiences across every channel and the entire cus...

Read more about Fin

Users also considered
Faveo Helpdesk logo

Faveo Helpdesk helps simplify the customer support process

Faveo Helpdesk has served various clients across the globe to track and manage customer support. It helps your team stay organized. Faveo is integrated with email, phone, chat, social media (Facebook, Twitter), and many third-party applications. It is easy to install, easy to use, and cost-effective.

Read more about Faveo Helpdesk

Users also considered
REVE Chat logo

Smart AI-Powered Chatbot for Your Business

REVE Chat is a smart customer communication platform that comes with immense benefits for businesses. Our chatbot, live chat, co-browsing, and other intelligent features help you automate lead generation and improve your sales & customer service efforts.

Read more about REVE Chat

Users also considered
Total Contacts & HelpDesk logo

Happy Customers are Loyal Customer

Total Contacts & HelpDesk Solution features an integrated CRM, providing a comprehensive solution for Sales, Support Service, and E-Marketing. Streamline your business processes and connects customer data to foster relationships, enhance productivity, and boost customer engagement.

Read more about Total Contacts & HelpDesk

Users also considered
BlueSpice logo

Do knowledge management the Wiki Way!

BlueSpice complements your customer service with an enterprise-level wiki. You create a single point of information for customers, techies, the doc teams and partners for all relevant information relating to your product. Workflows, approvals and support for multilingual content round off the wiki.

Read more about BlueSpice

Users also considered
SupportBee logo

Customer support help desk software

Lasting relationships are built on meaningful conversations, one at a time. SupportBee is designed to facilitate such conversations. We provide you with the right tools to craft personalized replies.

Read more about SupportBee

Users also considered
eDesk logo

eDesk; the most scalable eCommerce customer support tool for

Quickly connect with your customers, wherever you sell online. Centralize customer queries and order details from all your sales channels in a simple dashboard.

Read more about eDesk

Users also considered
SchoolMint logo

Registration, enrollment & administration for K-12 schools

SchoolMint is a student enrollment solution for K-12 schools & districts and charter & independent schools to streamline their choice and applications processes

Read more about SchoolMint

Users also considered
Mojo Helpdesk logo

Mojo Helpdesk makes customer service easy.

Use Mojo to create a branded helpdesk that supports ticket management, a customer support portal, SLAs, satisfaction ratings, time tracking, reports & more.

Read more about Mojo Helpdesk

Users also considered
ServiceNow logo

ITSM for automation & management of IT enterprise services

ServiceNow is an IT service application platform-as-a-service provider that offers a range of ITSM products to automate & manage numerous IT enterprise services. ServiceNow can be used for cloud & virtualization lifecycle management, change orchestration, infrastructure discovery & IT governance.

Read more about ServiceNow

Users also considered
Claritysoft CRM logo

Simple CRM. Real Support. Real Results.

Claritysoft CRM is a simple, powerful cloud-based CRM and marketing automation platform for growing businesses. It combines sales, marketing, project management, and customer service tools in one intuitive system with real human support and easy customization.

Read more about Claritysoft CRM

Users also considered
Salesforce Service Cloud logo

AI powered customer service management platform

Help your support agents solve customer problems faster by putting the right tools at their fingertips with Salesforce Service Cloud.

Read more about Salesforce Service Cloud

Users also considered
Corefactors logo

RevOps Enabling AI-powered CRM- A Zero Revenue Leakage Tool

Corefactors is a RevOps-enabling AI-powered CRM software that automates operations and integrates data across your revenue-generating teams. The solution is easy to customize and designed to handle increasing volumes of data and users without compromising performance.

Read more about Corefactors

Users also considered
TeamSupport logo

Cloud-based B2B customer support platform with AI

TeamSupport is built for growth-stage B2B SaaS companies who are focused on providing quality customer support, and want to incorporate customer feedback to grow and refine their products.

Read more about TeamSupport

Users also considered
Teamwork Desk logo

Deliver an unforgettable customer experience.

Deliver unforgettable customer experiences with Teamwork Desk. A help desk software that takes care of ticket management so you can take care of your customers.

Read more about Teamwork Desk

Users also considered
osTicket logo

Open-source customer support ticket system

osTicket is an open source customer support ticket management software. The application enables you to gather all incoming enquirers from email, web forms and phone calls into one platform. You can then filter tickets and route them to the right agent. You use the auto-assigner and auto-responder to set repeated workflows and actions for certain ticket types. The free customer support app also offers a customer self-service portal and dashboard reports.

Read more about osTicket

Users also considered
ManageEngine ServiceDesk Plus logo

Cloud IT Help Desk Software

ServiceDesk Plus helps to automate IT help desk processes such as knowledge base, SLAs, self-service, and reports. With optional asset & project management.

Read more about ManageEngine ServiceDesk Plus

Users also considered
LogMeIn Resolve logo

Unified endpoint management for IT teams and MSPs.

Unified endpoint management for IT teams and MSPs. Automate updates, secure every device, and resolve issues from one platform.

Read more about LogMeIn Resolve

Users also considered
Interakt logo

All-in-one WhatsApp Business Platform

Interakt provides businesses with a scalable infrastructure that they need to expand and grow. It can be easily integrated with Shopify, Instamojo, & other popular e-stores, CRMs, payment gateways, and business apps like WooCommerce, Zoho, Google Sheets, Razorpay, PayU, Pabbly etc., making it the on

Read more about Interakt

Users also considered
Vorex logo

Manage clients and projects on a single platform

Vorex aims to simplify the conversation around PSA and online project management and capitalize on having developed an intuitive, easy-to-use solution.

Read more about Vorex

Users also considered