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Top Rated Help Desk Software with Small business - Page 5

Last updated: September 2026

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164 software options

Intelligent Service Management logo

Service desk & IT service management

ISM is a ITIL cloud-based IT service management tool for including Help Desk, ITAM, and Knowledge Management.

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UVdesk logo

Open Source & SaaS based helpdesk for eCommerce merchants

UVdesk offers both Open Source and SaaS-based helpdesk solution also built using Standard Symfony/PHP component.

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Awesome Support logo

Best WordPress helpdesk plugin

Best WordPress helpdesk plugin

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ManageEngine ServiceDesk Plus MSP logo

Web-based IT service management software

ManageEngine ServiceDesk Plus MSP is a web-based IT service management software designed to help businesses handle help desk, reporting, service catalogs, asset tracking, and other operations from within a unified platform.

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everything HelpDesk logo

IT support management system & help desk

everything HelpDesk is a configurable support management & workflow automation system for K12 support staff & IT technicians in schools, governments & industry

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Octadesk logo

A system that automates communication for sales teams

Octadesk is a smart tool available in Portuguese for the Brazilian market that enhances communication in sales and service teams. It allows the company to adopt chatbots on multiple channels, such as WhatsApp, Instagram, and website chat, to serve customers anytime with a high standard of quality.

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KronoDesk logo

Powerful help desk & service management software

KronoDesk is a cloud-based and on-premise integrated customer support system that includes help desk ticketing, customer support forums and an online knowledge base in a single user interface. Designed specifically for software support teams, KronoDesk feeds the application lifecycle from end-to-end

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ManageEngine SupportCenter Plus logo

Web based customer support

SupportCenter Plus combines automated request tracking, multi-channel support, knowledge base, self service, contracts & SLA management, reporting & more

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Intercom logo

AI-powered customer service with helpdesk

Intercom Customer Service Suite combines an AI agent called Fin with a helpdesk platform designed for customer service operations. The platform includes features such as omnichannel communication across phone, email, and live chat, an AI-enhanced inbox, ticketing system, and a knowledge hub for centralizing support content. Fin uses a patented AI architecture to resolve customer queries and can be trained on company procedures and policies for deployment across multiple channels.

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Faveo Helpdesk logo

Faveo Helpdesk helps simplify the customer support process

Faveo Helpdesk has served various clients across the globe to track and manage customer support. It helps your team stay organized. Faveo is integrated with email, phone, chat, social media (Facebook, Twitter), and many third-party applications. It is easy to install, easy to use, and cost-effective.

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Enghouse eKMS logo

Internal & external knowledge base and forum management

SmartSupport is a knowledge management platform that combines knowledge base, community forums, and help desk capabilities. Search engine, internal/external kb moderator tools, workflows, ticketing, custom forms, editor, article templates and snippets, statistics reporting, drafts and much more.

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FuseDesk logo

Help Desk, Support Ticketing, and Messaging Platform

FuseDesk is your Multi-Channel Help Desk and Ticket Platform empowering your team to meet your prospects and customers where they are from email to support tickets to live chat, FaceBook Messenger, SMS, and beyond. Win more raving fans with the only helpdesk you'll ever need - today.

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LabiDesk logo

Helpdesk tool for assisting and engaging with customers

Labidesk is a complete and fully integrated customer support software. With live chat, a ticketing system, a knowledge base, and a help widget, professionals can provide personalized assistance to your customers and sell them the right product at the right time.

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Total Contacts & HelpDesk logo

Happy Customers are Loyal Customer

Total Contacts & HelpDesk Solution features an integrated CRM, providing a comprehensive solution for Sales, Support Service, and E-Marketing. Streamline your business processes and connects customer data to foster relationships, enhance productivity, and boost customer engagement.

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BlueSpice logo

Do knowledge management the Wiki Way!

BlueSpice complements your customer service with an enterprise-level wiki. You create a single point of information for customers, techies, the doc teams and partners for all relevant information relating to your product. Workflows, approvals and support for multilingual content round off the wiki.

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SupportBee logo

Customer support help desk software

Lasting relationships are built on meaningful conversations, one at a time. SupportBee is designed to facilitate such conversations. We provide you with the right tools to craft personalized replies.

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Salesforce Service Cloud logo

AI powered customer service management platform

Help your support agents solve customer problems faster by putting the right tools at their fingertips with Salesforce Service Cloud.

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Claritysoft CRM logo

Simple CRM. Real Support. Real Results.

Claritysoft CRM is a simple, powerful cloud-based CRM and marketing automation platform for growing businesses. It combines sales, marketing, project management, and customer service tools in one intuitive system with real human support and easy customization.

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ServiceNow logo

ITSM for automation & management of IT enterprise services

ServiceNow is an IT service application platform-as-a-service provider that offers a range of ITSM products to automate & manage numerous IT enterprise services. ServiceNow can be used for cloud & virtualization lifecycle management, change orchestration, infrastructure discovery & IT governance.

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eDesk logo

eDesk; the most scalable eCommerce customer support tool for

Quickly connect with your customers, wherever you sell online. Centralize customer queries and order details from all your sales channels in a simple dashboard.

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Mojo Helpdesk logo

Mojo Helpdesk makes customer service easy.

Use Mojo to create a branded helpdesk that supports ticket management, a customer support portal, SLAs, satisfaction ratings, time tracking, reports & more.

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Teamwork Desk logo

Deliver an unforgettable customer experience.

Deliver unforgettable customer experiences with Teamwork Desk. A help desk software that takes care of ticket management so you can take care of your customers.

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TeamSupport logo

Cloud-based customer support solution for B2B SaaS

TeamSupport is built for growth-stage B2B SaaS companies who are focused on providing quality customer support, and want to incorporate customer feedback to grow and refine their products.

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LogMeIn Resolve logo

Unified endpoint management for IT teams and MSPs.

Unified endpoint management for IT teams and MSPs. Automate updates, secure every device, and resolve issues from one platform.

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Salesforce Starter logo

Customer relationship management tool for SMBs

Salesforce Starter is an all-in-one CRM suite designed to help growing businesses organize data, manage customer relationships, and gain valuable insights. The solution brings together marketing, sales, service, and commerce tools in a single platform.

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