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ITSM Software for Public Administrations (2026) - Page 4

Last updated: February 2026

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100 software options

Alemba Service Manager logo

ASM automates your ITSM with a no code workflow engine

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Alemba Service Manager is available for Public Administrations and offers the following support options: Email/Help Desk, Knowledge Base, Phone Support, FAQs/Forum, 24/7 (Live rep).

Read more about Alemba Service Manager

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Tikit logo

AI-based service desk solution

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Tikit is available for Public Administrations and offers the following support options: Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support, Chat.

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SpiceX logo

Integration Platform as a Service for contact centers

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SpiceX is available for Public Administrations and offers the following support options: 24/7 (Live rep), Chat.

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Request Tracker logo

The system you need to track the tasks you can't forget.

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Request Tracker is available for Public Administrations and offers the following support options: Phone Support, Email/Help Desk, FAQs/Forum, Knowledge Base, Chat.

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Ceeview logo

Cloud management and monitoring platform

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Ceeview is available for Public Administrations and offers the following support options: Email/Help Desk, Phone Support, Knowledge Base.

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SendQuick Cloud logo

Incident notification management software

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SendQuick Cloud is available for Public Administrations and offers the following support options: Chat, 24/7 (Live rep), Email/Help Desk, FAQs/Forum.

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VIZOR IT Asset Management logo

ITIL Certified IT Service and Asset Management Solution

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VIZOR IT Asset Management is available for Public Administrations and offers the following support options: Email/Help Desk, Chat, Knowledge Base, Phone Support, FAQs/Forum, 24/7 (Live rep).

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Deskcenter Management Suite logo

Discover, organise and manage all IT assets

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Deskcenter Management Suite is available for Public Administrations and offers the following support options: Chat.

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Jetdocs logo

Collaborative ticketing workflows for your internal teams

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Jetdocs is available for Public Administrations and offers the following support options: Email/Help Desk, FAQs/Forum, Phone Support, 24/7 (Live rep), Chat, Knowledge Base.

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HelpMaster logo

Helpdesk, service desk and customer support software

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HelpMaster is available for Public Administrations and offers the following support options: Email/Help Desk, FAQs/Forum, Phone Support, Knowledge Base, Chat.

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Infraon Infinity logo

Infraon Infinity

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Infraon Infinity is available for Public Administrations and offers the following support options: Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support, 24/7 (Live rep).

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Workelevate logo

AI-enabled digital employee experience platform

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Workelevate is available for Public Administrations and offers the following support options: Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support.

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House-on-the-Hill logo

The Service Desk Solution on-premise or in the Cloud!

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House-on-the-Hill is available for Public Administrations and offers the following support options: Chat.

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Enterprise Service Desk logo

ITIL-based incident, service and change management solution

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Enterprise Service Desk is available for Public Administrations and offers the following support options: Phone Support, Email/Help Desk, Chat, Knowledge Base.

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Nilex Service Platform logo

ITSM platform with ticketing and social media monitoring

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Nilex Service Platform is available for Public Administrations and offers the following support options: Knowledge Base, Email/Help Desk, FAQs/Forum, Phone Support.

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tbXMS logo

Unified network management and automation platform

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tbXMS is available for Public Administrations and offers the following support options: Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support, 24/7 (Live rep), Chat.

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TIKTING logo

TIKTING® Help Desk & Change Management System

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TIKTING is available for Public Administrations and offers the following support options: Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support, 24/7 (Live rep), Chat.

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ServiceTeam ITSM logo

Microsoft-centric ITSM software

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ServiceTeam ITSM is available for Public Administrations and offers the following support options: Email/Help Desk, Knowledge Base, Phone Support.

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tbITSM logo

Cloud-based IT service management and helpdesk tool

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tbITSM is available for Public Administrations and offers the following support options: Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support, 24/7 (Live rep), Chat.

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Serviceware Processes logo

ITSM Software, Helpdesk & Service Desk for IT Organizations

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Serviceware Processes is available for Public Administrations and offers the following support options: 24/7 (Live rep), Chat, Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support.

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etrack1 logo

For customer centres with passionate customer service manage

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etrack1 is available for Public Administrations and offers the following support options: Email/Help Desk, FAQs/Forum, Phone Support, Chat, Knowledge Base.

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Navvia logo

Business process management solution

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Navvia is available for Public Administrations and offers the following support options: Chat, Knowledge Base, Email/Help Desk.

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IT Communication Assistant logo

Fast creation of effective IT communications

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IT Communication Assistant is available for Public Administrations and offers the following support options: Email/Help Desk, FAQs/Forum, Chat, Knowledge Base, Phone Support.

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KIX logo

Cloud-based ITSM software

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KIX is available for Public Administrations and offers the following support options: 24/7 (Live rep), Phone Support, Knowledge Base, FAQs/Forum, Email/Help Desk.

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KLX ESM logo

Enterprise service management and automation platform

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KLX ESM is available for Public Administrations and offers the following support options: Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support.

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