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ITSM Software for Public Administrations (2026) - Page 3

Last updated: April 2026

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164 software options

Deskpro logo

Deskpro

Customer service software you can depend on

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ITSM software you can depend on, with ticketing for email, live chat and voice. Available on cloud and on-premise.

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EcholoN logo

EcholoN

Helpdesk software for managing customer service processes

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EcholoN is a customer service management software designed to help businesses handle quality control processes, documents, workplace emergencies, IT issues, inventory, communications, help desk, assets, projects, and more on a centralized platform.

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Lansweeper logo

Lansweeper

Know Your IT

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Lansweeper is an IT Asset Management solution that provides network discovery of all connected devices, users, and software within your IT estate. Lansweeper's advanced device recognition capabilities allow for complete visibility across your entire IT estate, in one centralized IT inventory.

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ITarian logo

ITarian

IT and remote access management solution

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ITarian remote access & IT management solution that helps companies connect and communicate with clients & employees, facilitating remote file access, system monitoring, troubleshooting, and operations management. Users can create multiple groups & define roles to provide secure access to resources.

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Bonder logo

Bonder

Instant Support

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Bonder is a web-based after-sales/customer support solution that helps your customers, partners and employees where it matters most: at the product.

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i-doit logo

i-doit

IT documentation and CMDB solution

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i-doit is a cloud-based-based open-source IT documentation and configuration management database (CMDB) software. With i-doit, users can document and manage their IT systems via a unified portal.

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Neoforce logo

Neoforce

Streamline Teamwork & Customer Service with Neoforce

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Neoforce is a versatile platform available both in the cloud and on-premise. It provides a suite of flexible modules like ITSM, FMIS, asset and contract management, CRM, and a customizable client portal. Accessible on any device, Neoforce streamlines cooperation and delivers exceptional service.

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LogMeIn Resolve logo

LogMeIn Resolve

Cloud-based remote support solution for SMBs

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Designed with today's SMBs in mind, LogMeIn Resolve is an all-in-one IT support software built to help IT professionals streamline their help desk by bringing together the tools they need to engage, identify problems, and fix issues faster.

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GitLab logo

GitLab

Your intelligent orchestration platform for DevOps

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GitLab unifies planning, CI/CD, security, and agentic AI, eliminating the tool handoffs that slow software delivery. Learn more today.

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Pipefy logo

Pipefy

Cloud-based and AI-powered process orchestration platform

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Pipefy is a business process orchestration and automation platform that enables teams to digitize workflows using AI agents and no-code tools. The platform features customizable workflow builders, pre-built AI agents for various departments, and integration capabilities with enterprise messaging systems like WhatsApp, Teams, and Slack. It includes process management tools, custom forms and portals, analytics dashboards, and enterprise-grade security with regulatory compliance features.

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Nilex Service Platform logo

Nilex Service Platform

ITSM platform with ticketing and social media monitoring

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Better service to your customers and users begins with a solution that collects all kind of cases collected from different channels, in one place.

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Cayzu logo

Cayzu

Cloud Based Ticket Management & Help Desk Software

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Cayzu helps users manage all support requests from a single cloud portal, whether they are coming in via phone, email, Facebook, Twitter or even mobile. Cayzu enables organizations to seamlessly handle multiple brands & products each with their own branded end-user portal.

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SendQuick Cloud logo

SendQuick Cloud

Incident notification management software

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Get Notified When Your IT Systems Fail

Get Real-time alerts to IT issues via SMS, popular social messaging platforms such as Whatsapp, WeChat, Line, Viber, Telegram, Messenger or collaboration tools such as Slack, Microsoft Teams and Cisco Webex.

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N-sight RMM logo

N-sight RMM

Cloud-based remote monitoring and management platform

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N-sight RMM is a cloud-based remote monitoring and management (RMM) platform designed to assist with managing, maintaining, and protecting IT.

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Siit logo

Siit

The employee help desk for people-centric companies

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Siit empowers HR and IT teams to establish meaningful and enduring connections with their employees. With its dedicated internal help desk, it is now possible to provide exceptional employee service experiences.

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Alloy Navigator logo

Alloy Navigator

Award winning IT Asset Mgmt and Service Mgmt platform

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Alloy Navigator is an all-inclusive IT Service and Asset Management solution that provides thoughtful answers to your toughest IT challenges.

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Yonyx logo

Yonyx

Decision tree driven Interactive guides for customer service

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Create decision tree driven interactive guides for customer service that integrate with your CRM system & help improve consistency & quality of service.

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KACE Cloud logo

KACE Cloud

(0)

Unified endpoint management software

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KACE Cloud is a patch management software that helps businesses protect remote devices across endpoints. The platform offers location-tracking capabilities, that enable managers to monitor device locations in real-time.

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OpsGenie logo

OpsGenie

Modern IT incident management and response solution

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Opsgenie centralizes alerts from your monitoring, ticketing and ITSM tooling then dispatches them based on source, content and time to the folks who are on-call and ready to take action.

Opsgenie provides teams with all the information needed to collaborate and troubleshoot during an incident.

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Enterprise Service Desk logo

Enterprise Service Desk

ITIL-based incident, service and change management solution

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Enterprise Service Desk is a scalable ITIL-based help desk solution delivering a multitude of features across incident, service and change request management

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Efecte IT Service Management logo

Efecte IT Service Management

IT service management software

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Efecte is an IT service management software designed to help businesses of all sizes manage and track utilization of IT related services within the organization.

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SimplyDesk logo

SimplyDesk

Simple, Complete & Reliable

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Streamline IT services with multichannel ticketing, SLAs, service catalog, knowledge base, and asset integration. SimplyDesk helps you manage incidents and requests efficiently. Scalable, user-friendly, and available in SaaS or on-premise.

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Ceeview logo

Ceeview

Cloud management and monitoring platform

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Ceeview is an all-in-one monitoring tool that gives you a complete overview of your IT Service availability, Application performance, Infrastructure dependencies, Service Level Agreements (SLAs) and cloud spending. With Ceeview, you can avoid or resolve issues before they cause major problems.

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N-central logo

N-central

On-premise and hosted RMM software for MSPs

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N-central is an endpoint detection and response software designed to help managed service providers (MSPs) prevent, detect, respond to, and recover from threats.

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OfficeAmp logo

OfficeAmp

Office operations & issue management software on Slack.

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OfficeAmp is an office operations & issue management software for Slack which provides a central location from which to collect, manage & resolve workplace issues, as well as generally manage all employee requests & questions & office tasks within Slack in real time

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