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Top Rated ITSM Software with Public administrations - Page 3

Last updated: August 2026

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163 software options

PagerDuty logo

Incident Management & Operations Performance Software

PagerDuty is a cloud software that connects people, systems & data into a single view - creating visibility & actionable intelligence across their operations.

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Neoforce logo

Streamline Teamwork & Customer Service with Neoforce

Neoforce is a versatile platform available both in the cloud and on-premise. It provides a suite of flexible modules like ITSM, FMIS, asset and contract management, CRM, and a customizable client portal. Accessible on any device, Neoforce streamlines cooperation and delivers exceptional service.

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Rexpondo logo

Ticketing and ITSM software solution.

Rexpondo is a modern Help Desk ticketing and IT Service Management (ITSM) solution designed using ITIL best practice, that help organizations to focus on efficiency and effectiveness. More than just a Help Desk, Rexpondo is a true service desk solution available in Cloud as well as On Premise.

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Total Network Inventory logo

PC audit and software inventory solution

Total Network Inventory (TNI) is a solution for handling PC, Mac, Linux, and FreeBSD audit, reporting and software license management.

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Bonder logo

Instant Support

Bonder is a web-based after-sales/customer support solution that helps your customers, partners and employees where it matters most: at the product.

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Uniqkey logo

More than Just a Business Password Manager

Uniqkey is Europe’s leading password and access manager. It simplifies employee security while empowering companies with enhanced control over their cloud infrastructure, access security, and employee management.

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i-doit logo

IT documentation and CMDB solution

i-doit is a cloud-based-based open-source IT documentation and configuration management database (CMDB) software. With i-doit, users can document and manage their IT systems via a unified portal.

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Motadata ServiceOps logo

IT service management platform to adopt digital changes

Motadata ServiceOps is an ITSM platform that can streamline business processes and provide complete enterprise service management.

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Tikit by Cireson logo

Tikit by Cireson - AI-based service desk solution

Tikit is our next-generation AI-powered Microsoft Service Desk, purpose-built for the evolving needs of our cloud-focused customers. Designed from the ground up for the Microsoft ecosystem, Tikit delivers a modern, seamless support experience aligned with the future of IT service management.

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ALVAO Service Desk logo

AI-powered ITSM solution designed for Microsoft 365

ALVAO Service Desk is a Microsoft-native ITSM solution that centralizes service delivery across IT, HR, and Facilities through seamless Outlook and Teams integration. With AI assistance, Copilot support, and a 24/7 virtual agent, it streamlines requests, reduces workload, and accelerates resolution.

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Deskpro logo

Customer service software you can depend on

ITSM software you can depend on, with ticketing for email, live chat and voice. Available on cloud and on-premise.

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Vision Helpdesk logo

Help Desk, Live Chat Software, and ITSM / ITIL Service Desk

PINKVerify Certified ITIL / ITSM Compliant - Service Desk Software, Incident, Asset, Problem, Change, Release, Contract, Vendor, Service Catalog & more

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Consol CM/Helpdesk logo

Software for managing IT helpdesk and support operations

Consol CM/Helpdesk is a cloud-based solution designed to help businesses of all sizes manage IT helpdesk and support operations via a unified portal. The platform enables organizations to resolve inquiries and issues, track changes, map processes and establish custom workflows.

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ServiceTonic logo

ServiceTonic targets small and medium size enterprises

ServiceTonic is a help desk software solution that centralizes support ticket and request management through multiple channels including web, mobile, email, phone, chat, and QR codes. It aligns with ITIL best practices to help IT departments effectively manage services. Key features include automation, knowledge management, and asset management.

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Efecte IT Service Management logo

IT service management software

Efecte is an IT service management software designed to help businesses of all sizes manage and track utilization of IT related services within the organization.

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xMatters logo

Actionable IT alerting platform for enterprises

xMatters is an actionable IT alerting platform that relays data between systems while engaging the right people to resolve incidents faster.

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ServiceWise logo

Web based help desk management software

ServiceWise is an online help desk software for IT service management and offers SLA management, configurable workflows, reporting and analytics features

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Structure PPM logo

Agile project management solution in Jira

Structure: Elevate ITSM. Break silos, streamline workflows, and gain insights with the ultimate Jira project management tool.

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HelpMaster logo

Helpdesk, service desk and customer support software

HelpMaster is used for helpdesk, service desk, IT service management and ITIL-based tech-shops. CRM, ticketing, web self-service, email to ticket conversion, asset management and workflow to help you streamline your customer support operations.

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Jetdocs logo

Collaborative ticketing workflows for your internal teams

Collaborative ticketing and workflow solution that integrates with Microsoft Teams and Slack. IT, Ops and other internal teams leverage Jetdocs to handle tickets, issues, requests and approvals that involve multiple teams.

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Infraon Infinity logo

Infraon Infinity

Infraon Infinity is an integrated platform that helps small to large enterprises and telcos with information technology service management (ITSM), complete observability, and AIOps capabilities.

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Alloy Navigator logo

Award winning IT Asset Mgmt and Service Mgmt platform

Alloy Navigator is an all-inclusive IT Service and Asset Management solution that provides thoughtful answers to your toughest IT challenges.

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Fielder Agent logo

Cloud-based software for managing agents in the field.

Fielder Agent is an application for the management and control of field agent assignments. The software operates based on the planning of optimal routes and the use of resources. It also facilitates the traceability of activities in real-time. It includes a web portal and mobile apps.

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VIZOR IT Asset Management logo

ITIL Certified IT Service and Asset Management Solution

VIZOR is an ITIL Certified IT Service and Asset Management Solution. Features include automatic ticket assignment, license management, knowledgebase, email integration, SLA support, self-service portal, network discovery, integrations with SCCM and LANSweeper. On-premise or Cloud. Try for Free.

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Deepser logo

Service Management without complexity.

Deepser is the only 100% Italian ITSM platform with native AI. Built around ITIL best practices, it streamlines service management, automates workflows and helps organizations improve efficiency, governance and user satisfaction across the business.

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