Government IT Service Management (ITSM) Software

Software for City & Small Local Agencies w/Reviews
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37 apps

Freshservice   

366
78 pts
A complete IT service management (ITSM) tool for business
Freshservice is available for Public Administrations and offers the following support options: FAQs, Forum, Knowledge Base, Online Support, Phone Support, Video Tutorials. Learn more
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A complete IT service management (ITSM) tool for business
Freshservice is available for Public Administrations and offers the following support options: FAQs, Forum, Knowledge Base, Online Support, Phone Support, Video Tutorials. Learn more
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Vivantio   

159
Flexible Software. Focused Service.
Vivantio is available for Public Administrations and offers the following support options: FAQs, Knowledge Base, Online Support, Phone Support, Video Tutorials. Learn more
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Flexible Software. Focused Service.
Vivantio is available for Public Administrations and offers the following support options: FAQs, Knowledge Base, Online Support, Phone Support, Video Tutorials. Learn more
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InvGate Service Desk   

70
46 pts
IT service desk software
InvGate Service Desk is available for Public Administrations and offers the following support options: FAQs, Knowledge Base, Online Support, Phone Support, Video Tutorials. Learn more
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IT service desk software
InvGate Service Desk is available for Public Administrations and offers the following support options: FAQs, Knowledge Base, Online Support, Phone Support, Video Tutorials. Learn more
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BOSS Solutions Suite   

85
BOSS Solutions a FrontRunner in Help Desk Software
BOSS Solutions Suite is available for Public Administrations and offers the following support options: Forum, Knowledge Base, Phone Support, Video Tutorials. Learn more
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BOSS Solutions a FrontRunner in Help Desk Software
BOSS Solutions Suite is available for Public Administrations and offers the following support options: Forum, Knowledge Base, Phone Support, Video Tutorials. Learn more
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Accelo   

131
Automation software for all Professional Service Businesses
Accelo is available for Public Administrations and offers the following support options: FAQs, Forum, Knowledge Base, Online Support, Phone Support, Video Tutorials. Learn more
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Automation software for all Professional Service Businesses
Accelo is available for Public Administrations and offers the following support options: FAQs, Forum, Knowledge Base, Online Support, Phone Support, Video Tutorials. Learn more
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AssetSonar   

1
IT Asset Management Software
AssetSonar is available for Public Administrations and offers the following support options: FAQs, Online Support, Phone Support. Learn more
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IT Asset Management Software
AssetSonar is available for Public Administrations and offers the following support options: FAQs, Online Support, Phone Support. Learn more
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Vision Helpdesk   

28
Help Desk, Multi Company Desk and ITSM / ITIL Service Desk
Vision Helpdesk is available for Public Administrations and offers the following support options: FAQs, Knowledge Base, Online Support, Phone Support, Video Tutorials. Learn more
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Help Desk, Multi Company Desk and ITSM / ITIL Service Desk
Vision Helpdesk is available for Public Administrations and offers the following support options: FAQs, Knowledge Base, Online Support, Phone Support, Video Tutorials. Learn more
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Alloy Navigator   

39
51 pts
Award winning IT Asset Mgmt and Service Mgmt platform
Alloy Navigator is available for Public Administrations and offers the following support options: FAQs, Forum, Knowledge Base, Online Support, Phone Support. Learn more
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Award winning IT Asset Mgmt and Service Mgmt platform
Alloy Navigator is available for Public Administrations and offers the following support options: FAQs, Forum, Knowledge Base, Online Support, Phone Support. Learn more
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Zendesk   

2,344
90 pts
Cloud-based Help Desk & Customer Support Platform
Zendesk is available for Public Administrations and offers the following support options: FAQs, Forum, Knowledge Base, Online Support, Phone Support, Video Tutorials. Learn more
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Cloud-based Help Desk & Customer Support Platform
Zendesk is available for Public Administrations and offers the following support options: FAQs, Forum, Knowledge Base, Online Support, Phone Support, Video Tutorials. Learn more
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NinjaRMM   

85
The Easiest-to-Use Unified Endpoint Management Platform
NinjaRMM is available for Public Administrations and offers the following support options: FAQs, Forum, Knowledge Base, Online Support, Phone Support, Video Tutorials. Learn more
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The Easiest-to-Use Unified Endpoint Management Platform
NinjaRMM is available for Public Administrations and offers the following support options: FAQs, Forum, Knowledge Base, Online Support, Phone Support, Video Tutorials. Learn more
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VIZOR HelpDesk & Assets   

0
ITIL Certified IT Service and Asset Management Solution
VIZOR HelpDesk & Assets is available for Public Administrations and offers the following support options: FAQs, Knowledge Base, Online Support, Phone Support, Video Tutorials. Learn more
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ITIL Certified IT Service and Asset Management Solution
VIZOR HelpDesk & Assets is available for Public Administrations and offers the following support options: FAQs, Knowledge Base, Online Support, Phone Support, Video Tutorials. Learn more
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HarmonyPSA   

17
The next generation of professional services automation.
HarmonyPSA is available for Public Administrations and offers the following support options: FAQs, Knowledge Base, Knowledge Base, Online Support, Phone Support, Video Tutorials. Learn more
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The next generation of professional services automation.
HarmonyPSA is available for Public Administrations and offers the following support options: FAQs, Knowledge Base, Knowledge Base, Online Support, Phone Support, Video Tutorials. Learn more
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HappyFox  

77
Helpdesk, customer support software
HappyFox is available for Public Administrations and offers the following support options: FAQs, Forum, Knowledge Base, Online Support, Phone Support, Video Tutorials.
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Helpdesk, customer support software
HappyFox is available for Public Administrations and offers the following support options: FAQs, Forum, Knowledge Base, Online Support, Phone Support, Video Tutorials.
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ManageEngine Desktop Central  

54
Desktop, mobile device & patch management software
ManageEngine Desktop Central is available for Public Administrations and offers the following support options: FAQs, Forum, Knowledge Base, Online Support, Phone Support, Video Tutorials.
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Desktop, mobile device & patch management software
ManageEngine Desktop Central is available for Public Administrations and offers the following support options: FAQs, Forum, Knowledge Base, Online Support, Phone Support, Video Tutorials.
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Simplisys Service Desk  

10
Help Desk, ITSM, service, and support management for SMBs
Simplisys Service Desk is available for Public Administrations and offers the following support options: FAQs, Online Support, Phone Support.
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Help Desk, ITSM, service, and support management for SMBs
Simplisys Service Desk is available for Public Administrations and offers the following support options: FAQs, Online Support, Phone Support.
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Kayako  

153
Unified customer service platform
Kayako is available for Public Administrations and offers the following support options: FAQs, Forum, Knowledge Base, Online Support, Phone Support, Video Tutorials.
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Unified customer service platform
Kayako is available for Public Administrations and offers the following support options: FAQs, Forum, Knowledge Base, Online Support, Phone Support, Video Tutorials.
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Panopta  

57
Never Blinks
Panopta is available for Public Administrations and offers the following support options: FAQs, Knowledge Base, Online Support, Phone Support.
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Never Blinks
Panopta is available for Public Administrations and offers the following support options: FAQs, Knowledge Base, Online Support, Phone Support.
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Deskpro  

31
Customer service software you can depend on
Deskpro is available for Public Administrations and offers the following support options: FAQs, Forum, Knowledge Base, Online Support, Phone Support.
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Customer service software you can depend on
Deskpro is available for Public Administrations and offers the following support options: FAQs, Forum, Knowledge Base, Online Support, Phone Support.
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osTicket  

38
Customer support ticket system
osTicket is available for Public Administrations and offers the following support options: FAQs, Forum, Knowledge Base, Online Support, Phone Support.
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Customer support ticket system
osTicket is available for Public Administrations and offers the following support options: FAQs, Forum, Knowledge Base, Online Support, Phone Support.
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4me  

14
Enterprise service management with SIAM support
4me is available for Public Administrations and offers the following support options: FAQs, Forum, Knowledge Base, Online Support, Phone Support, Video Tutorials.
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Enterprise service management with SIAM support
4me is available for Public Administrations and offers the following support options: FAQs, Forum, Knowledge Base, Online Support, Phone Support, Video Tutorials.
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CloudMonix  

9
Monitoring and Stability as a Service for Cloud Systems
CloudMonix is available for Public Administrations and offers the following support options: FAQs, Forum, Knowledge Base, Online Support, Phone Support, Video Tutorials.
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Monitoring and Stability as a Service for Cloud Systems
CloudMonix is available for Public Administrations and offers the following support options: FAQs, Forum, Knowledge Base, Online Support, Phone Support, Video Tutorials.
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Symphony SUMMIT  

10
The Intelligent ITSM Platform for Smart Organizations
Symphony SUMMIT is available for Public Administrations and offers the following support options: FAQs, Knowledge Base, Online Support, Phone Support, Video Tutorials.
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The Intelligent ITSM Platform for Smart Organizations
Symphony SUMMIT is available for Public Administrations and offers the following support options: FAQs, Knowledge Base, Online Support, Phone Support, Video Tutorials.
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C2 ATOM  

11
All-in-one service desk software
C2 ATOM is available for Public Administrations and offers the following support options: FAQs, Knowledge Base, Phone Support.
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All-in-one service desk software
C2 ATOM is available for Public Administrations and offers the following support options: FAQs, Knowledge Base, Phone Support.
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BeAnywhere Support Express  

2
Get Live From the Cloud
BeAnywhere Support Express is available for Public Administrations and offers the following support options: FAQs, Online Support, Phone Support, Video Tutorials.
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Get Live From the Cloud
BeAnywhere Support Express is available for Public Administrations and offers the following support options: FAQs, Online Support, Phone Support, Video Tutorials.
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ADManager Plus  

1
Active Directory Management and Reporting Solution
ADManager Plus is available for Public Administrations and offers the following support options: FAQs, Forum, Knowledge Base, Online Support, Phone Support, Video Tutorials.
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Active Directory Management and Reporting Solution
ADManager Plus is available for Public Administrations and offers the following support options: FAQs, Forum, Knowledge Base, Online Support, Phone Support, Video Tutorials.
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