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Best ITSM Software for Public Administrations

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SolarWinds Service Desk

4.6
(515)

IT Service Desk & Asset Management Software

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SolarWinds Service Desk is available for Public Administrations and offers the following support options: 24/7 (Live rep), FAQs/Forum, Knowledge Base, Phone Support, Email/Help Desk, Chat.

Read more about SolarWinds Service Desk

BOSSDesk

4.6
(95)

BOSS Solutions a FrontRunner in Help Desk Software

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BOSSDesk is available for Public Administrations and offers the following support options: Chat, Knowledge Base, FAQs/Forum, Phone Support, Email/Help Desk.

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SummitAI

4.4
(10)

The future of IT management begins with AI.

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SummitAI is available for Public Administrations and offers the following support options: Phone Support, Email/Help Desk, Chat, Knowledge Base, FAQs/Forum, 24/7 (Live rep).

Read more about SummitAI

Zendesk

4.4
(2,6k)

Service-first CRM company that builds support & sales tools

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Zendesk is available for Public Administrations and offers the following support options: FAQs/Forum, Knowledge Base, 24/7 (Live rep), Email/Help Desk, Chat, Phone Support.

Read more about Zendesk

Alloy Navigator

4.5
(48)

Award winning IT Asset Mgmt and Service Mgmt platform

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Alloy Navigator is available for Public Administrations and offers the following support options: Knowledge Base, Chat, Email/Help Desk, Phone Support, FAQs/Forum.

Read more about Alloy Navigator

Vivantio

4.3
(165)

Flexible Software. Focused Service.

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Vivantio is available for Public Administrations and offers the following support options: Knowledge Base, FAQs/Forum, Email/Help Desk, Chat, Phone Support.

Read more about Vivantio

JIRA Service Management

4.4
(264)

The only ITSM solution built on the Jira platform

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JIRA Service Management is available for Public Administrations and offers the following support options: Knowledge Base, Chat, FAQs/Forum, Phone Support, Email/Help Desk.

Read more about JIRA Service Management

InvGate Service Desk

4.6
(75)

IT service desk software

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InvGate Service Desk is available for Public Administrations and offers the following support options: Knowledge Base, Email/Help Desk, Chat, FAQs/Forum, 24/7 (Live rep), Phone Support.

Read more about InvGate Service Desk

Freshservice

4.5
(388)

A complete IT service management (ITSM) tool for business

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Freshservice is available for Public Administrations and offers the following support options: Knowledge Base, Email/Help Desk, Chat, 24/7 (Live rep), FAQs/Forum, Phone Support.

Read more about Freshservice

OpsGenie

4.7
(122)

Modern IT incident management and response solution

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OpsGenie is available for Public Administrations and offers the following support options: Email/Help Desk, Chat, Knowledge Base, 24/7 (Live rep), Phone Support.

Read more about OpsGenie

NinjaRMM

4.9
(131)

The Easiest-to-Use Unified Endpoint Management Platform

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NinjaRMM is available for Public Administrations and offers the following support options: Knowledge Base, Chat, Email/Help Desk, Phone Support, FAQs/Forum, 24/7 (Live rep).

Read more about NinjaRMM

TOPdesk

4.6
(42)

Help desk & service management

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TOPdesk is available for Public Administrations and offers the following support options: FAQs/Forum, 24/7 (Live rep), Knowledge Base, Email/Help Desk, Chat, Phone Support.

Read more about TOPdesk

Halp

5.0
(1)

Ticketing, powered by your Slack conversations

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Halp is available for Public Administrations and offers the following support options: FAQs/Forum, Chat, Email/Help Desk, Knowledge Base, 24/7 (Live rep).

Read more about Halp

Caspio

4.6
(133)

Build online database applications without coding.

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Caspio is available for Public Administrations and offers the following support options: FAQs/Forum, Knowledge Base, 24/7 (Live rep), Email/Help Desk, Chat, Phone Support.

Read more about Caspio

Vision Helpdesk

4.6
(28)

Help Desk, Multi Company Desk and ITSM / ITIL Service Desk

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Vision Helpdesk is available for Public Administrations and offers the following support options: FAQs/Forum, Knowledge Base, Email/Help Desk, Chat, Phone Support.

Read more about Vision Helpdesk

AssetSonar

5.0
(2)

IT Asset Management Software

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AssetSonar is available for Public Administrations and offers the following support options: FAQs/Forum, Phone Support, Email/Help Desk, Chat.

Read more about AssetSonar

Onspring

4.8
(34)

Intelligent automation & real-time reporting for any process

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Onspring is available for Public Administrations and offers the following support options: Knowledge Base, 24/7 (Live rep), FAQs/Forum, Phone Support, Email/Help Desk, Chat.

Read more about Onspring

everything HelpDesk

4.3
(13)

IT support management system & help desk

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everything HelpDesk is available for Public Administrations and offers the following support options: Email/Help Desk, Phone Support, FAQs/Forum, Knowledge Base.

Read more about everything HelpDesk

PagerDuty

4.6
(182)

Incident Management & Operations Performance Software

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PagerDuty is available for Public Administrations and offers the following support options: FAQs/Forum, Knowledge Base, Chat, Email/Help Desk, Phone Support.

Read more about PagerDuty

HarmonyPSA

4.5
(18)

The next generation of professional services automation.

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HarmonyPSA is available for Public Administrations and offers the following support options: Email/Help Desk, Chat, Knowledge Base, Phone Support, FAQs/Forum.

Read more about HarmonyPSA

VIZOR IT Asset Management

4.0
(1)

ITIL Certified IT Service and Asset Management Solution

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VIZOR IT Asset Management is available for Public Administrations and offers the following support options: Knowledge Base, Email/Help Desk, Chat, Phone Support, FAQs/Forum, 24/7 (Live rep).

Read more about VIZOR IT Asset Management

EZOfficeInventory

4.6
(1,1k)

Asset Tracking and Management Software

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EZOfficeInventory is available for Public Administrations and offers the following support options: FAQs/Forum, Phone Support, Email/Help Desk, Knowledge Base, Chat.

Read more about EZOfficeInventory

Freshdesk

4.5
(2,2k)

Online helpdesk system and customer service software

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Freshdesk is available for Public Administrations and offers the following support options: Email/Help Desk, FAQs/Forum, Phone Support, 24/7 (Live rep), Knowledge Base, Chat.

Read more about Freshdesk

Salesforce Service Cloud

4.4
(511)

Customer Service & Field Service Management Solutions

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Salesforce Service Cloud is available for Public Administrations and offers the following support options: Phone Support, Email/Help Desk, Chat, FAQs/Forum, Knowledge Base, 24/7 (Live rep).

Read more about Salesforce Service Cloud

Yonyx

4.8
(105)

Decision tree driven Interactive guides for customer service

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Yonyx is available for Public Administrations and offers the following support options: Phone Support, Chat, 24/7 (Live rep).

Read more about Yonyx

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