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Top Rated ITSM Software with Open source - Page 2

Last updated: August 2026

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203 software options

Device42 logo

Automated IT infrastructure visualization & management tools

Device42 is an IT infrastructure solution for the management of assets, devices, IP addresses, cabling, inter-dependencies, role-based access, auditing and more

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LogMeIn Rescue logo

Enterprise remote support. Secure, fast, always reliable.

Quality enterprise remote support software: secure, reliable, and AI-powered for IT and customer support teams.

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Wavity Help & Service Desk logo

Help desk and service Solution

Wavity Help & Service Desk solution helps maintain and operate employee and customer satisfaction. It caters to organizations of all sizes and contains real-time analytics.

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Mint Service Desk logo

IT service desk and asset management solution

Mint Service Desk is a an IT service desk and asset management solution which aids small to large enterprises in monitoring, tracking and exchanging information about resources within the organization as well as with vendors.

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ServoDesk logo

Help Desk, ITSM, Service and Support management for SMBs

Simplisys ServoDesk is an IT service and support management platform for SMB's. Features include facilities management, an agile service desk, IT service management, employee relations, and an enterprise service desk for managing inter-departmental relationships and service requests.

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Agiloft logo

Cloud-based tool for contract lifecycle management.

Agiloft offers a cloud-based contract lifecycle management (CLM) system that enhances business efficiency and minimizes risk by streamlining contract procedures. Its Data-first Agreement Platform offers deep insights into contract data, promoting collaborative agreement formation across organizations. Agiloft automates key contract management activities, allowing for the creation of superior contracts more swiftly.

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Faddom logo

Real-time dependency mapping made easy.

Enhance ITSM workflows with real-time topology views for faster incident resolution and safer changes.

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HaloITSM logo

ITSM solution for managing incidents & assets

HaloITSM is an IT service management solution that helps businesses streamline the entire incident lifecycle, from ticket creation to issue resolution. It enables professionals to update the status of incidents and view details including ticket ID, priority level, issue summary, and date created.

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Tiflux logo

System for the management of ticket flows and attendance

Tiflux is a management system for ticket flows and customer service that makes it possible to adopt an omnichannel strategy with customizable channels, provides access to a complete dashboard to view tasks, and even joins invisible channels to generate tickets internally. Available in Portuguese.

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Hipporello Service Desk for Trello logo

Tool that turns Trello Board into a service desk

Hipporello Service Desk for Trello is a software that connects customers and employees to their support, IT, and business teams by creating Trello cards via online forms and emails.

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HaloPSA logo

HaloPSA brings everything an MSP needs into one location.

HaloPSA is a single, all-inclusive PSA solution, designed for MSPs and service providers. HaloPSA gives you the power to manage your entire business with powerful out-of-the-box functionality. Empower your business with a single all-inclusive cloud platform, designed for your as-a-service business

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Inserve logo

100% Dutch Servicedesk software

Inserve is online helpdesk software for managing the support department of MSP's and Agencies.

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BlueFolder logo

Work order and field service management software

Whether you're an MSP, network installer, or computer repair business, BlueFolder's Field Service Software for ITSM businesses helps you easily manage asset tracking, customer contract management, technician scheduling, and more. Get a demo to see BlueFolder in action.

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GitLab logo

Your intelligent orchestration platform for DevOps

GitLab unifies planning, CI/CD, security, and agentic AI, eliminating the tool handoffs that slow software delivery. Learn more today.

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AntMyERP logo

ERP solution for managing administrative processes

Ant My ERP is a cloud-based solution that helps businesses manage administrative operations related to inventory, enterprise resource planning (ERP), finance, and more. Features include attendance tracking, asset management, contract drafting, collaboration, timesheets, payroll processing & more.

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EZO logo

Cloud-based Enterprise Asset Management and CMMS Software

Cloud-based EAM and CMMS software that plans, tracks, maintains, and accounts for physical equipment across sites, projects, and teams. It centralizes asset movement and maintenance so organizations can optimize utilization, prevent loss, improve asset ROI, and keep equipment job-ready.

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i-Vertix logo

IT infrastructure management software

i-Vertix is a cloud-based IT infrastructure management software that helps business with their day to day IT responsibilities.

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SMART Service Desk logo

Help desk, compliance tracking & IT service management tool

SMART Service Desk is a help desk software designed to help businesses across various verticals including banking, retail, automobile, oil and gas, manufacturing, pharmaceuticals, and more streamline IT service management and compliance tracking operations. It enables organizations to handle cases, track assets, and enhance customer experience activities via a unified portal.

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ProProfs Help Desk logo

Help desk and ticketing solution for customer service

ProProfs Help Desk is an all-in-one help desk solution that streamlines the entire customer support process. Businesses can manage all customer-facing inboxes on one platform, track tickets from start to finish, collaborate with agents on tickets, and resolve complaints and issues.

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Canfigure logo

Modular ITSM and ITAM solution based on ITIL principles

Flexible Customer - Product - SLA relationships. Template-based workflow with integrated Change Management.

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Hornbill logo

Workflow automation software for service, IT & HR teams

Hornbill is a workflow automation software that helps IT, human resources, customer services, and security teams collaborate on projects, manage tasks, store data, and more. It allows team members to create, organize, and manage shared inboxes to facilitate internal and external communication.

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ManageEngine ADManager Plus logo

Active Directory Management and Reporting Solution

ADManager Plus is a simple, easy-to-use Windows Active Directory Management and Reporting Solution that helps AD Administrators and Help Desk Technicians.

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WorkHub Tasks logo

All sort of organizations from small to enterprise-level

WorkHub Tasks is a smart task management tool that uses AI to help your entire organization to stay organized.

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24Cevent logo

On-call incident response when alerts are not enough

24Cevent complements ITSM processes by focusing on rapid on-call response when incidents require immediate action. While ITSM tools manage tickets, 24Cevent ensures alerts are acknowledged and escalated during incidents that cannot wait.

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vScope logo

Effortless IT Reporting. Everything in one place.

vScope is an IT asset management tool that automatically inventories and creates an overview of an organization’s IT information. With vScope IT departments can create powerful reports and analyzes which will ensure a stable and cost efficient delivery of IT.

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