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Top Rated Live Chat Software with Knowledge Base Management in 2026 - Page 6

Last updated: April 2026

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159 software options

LiveHelp logo

Live chat platform for customer care & customer engagement

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LiveHelp is a live chat solution that enables organizations to provide real-time online customer care on products or services within a variety of industries

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SAAS First logo

AI-Driven Chatbot Transforming Your Customer Support

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Explore SAAS First's Live Chat on GetApp. Drive customer engagement with real-time chat, AI chatbot support, and seamless customer data integration. Boost your email open rates and create personalized campaigns. Install and integrate with ease. Discover the transformative power of live chat today.

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Got It AI logo

Conversational AI chatbots for customer support & sales

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Got It AI is an enterprise conversational AI platform. The software provides generative AI chatbots with guardrails for customer service, sales operations, and agent assistance. Key features include knowledge retrieval, process guidance, and fact-checking. The solution works across industries like financial services, insurance, and manufacturing.

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Sugester logo

Help desk management tool for small and midsize businesses

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Sugester is a marketing automation system that helps small and medium-sized businesses with customer communication, product management, and team collaboration. Key features include live chat, task management, forum, knowledge base, feedback, and customer relationship management.

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Vivocha logo

Next Generation Customer Interaction Platform

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Chat allows your customer to start a chat with you in a single click. It is a simple solution for engaging with your website visitors, creating strong relations

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DeepConverse logo

The complete customer support automation platform

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DeepConverse helps businesses automate and scale their customer conversations.

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Omnicus logo

Make The Contact Center Your Competitive Advantage

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Omnicus is a cloud-based help desk platform, which helps small to large businesses streamline contact center operations via omnichannel communication, artificial intelligence (AI), performance insights, interactive voice response (IVR), and more. The solution offers various features such as live chat, messaging, routing, key performance indicators (KPI), reporting, and API connection.

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SAP Service Cloud logo

AI-enabled customer service platform for remote support

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SAP Service Cloud is a customer support software that helps businesses leverage artificial intelligence (AI) to resolve clients’ queries on a centralized platform. Managers can examine incoming service tickets, sort them into relevant categories, and assign tasks to available agents.

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ServiceTonic logo

ServiceTonic targets small and medium size enterprises

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ServiceTonic is a help desk software solution that centralizes support ticket and request management through multiple channels including web, mobile, email, phone, chat, and QR codes. It aligns with ITIL best practices to help IT departments effectively manage services. Key features include automation, knowledge management, and asset management.

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Generative Studio X logo

Deliver conversational experiences at enterprise scale.

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The 3rd generation of an award-winning no-code platform for hyper-automating conversational applications and workflows that operate over any channel and are powered by the latest AI.

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RumbleTalk logo

The go-to group chat platform for dynamic virtual spaces

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RumbleTalk is a leader chat room platform for websites. With over 263,000 customers, RumbleTalk offers a unique html5 chat room with various chat themes and the ability to create your own css stylish skin.

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Brand Embassy logo

Social Customer Service Software

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Brand Embassy is the top-rated cloud customer service platform providing integrated 30+ social media channels, instant messaging, live chat, email and AI-powered chatbot service at scale. We are implementation partner for popular channels like WhatsApp or Apple Business Chat.

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Chat Outsource logo

Live chat solution providing professional chat agents

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Chat Outsource offers trained chat agents to businesses looking for outsourced ‘lead based’ chat support.

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BoldDesk logo

Customer Service Software, Help Desk Software.

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BoldDesk is premium customer service software that simplifies customer service. Powerful, customizable, and budget-friendly, it allows companies to streamline support operations and enhance customer satisfaction.

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Botmaker logo

A chatbot platform that automates customer service

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Botmaker is an intelligent chatbot platform focused on automating sales processes, through which companies can manage the use of bots, make them experts on specific topics and service flows, and respond to thousands of customer messages simultaneously.

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HelpCenter logo

Helpdesk software

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HelpCenter is a cloud-based helpdesk software used by thousands of businesses worldwide to manage their customer support, live chats and FAQs.

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Chatiico logo

Enterprise Messaging Platform

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Chatiico is a web-based enterprise messaging application that allows companies to scale their customer conversations.

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Engaige logo

AI-powered seamless customer support

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Engaige is a revolutionary AI-powered customer experience platform designed to supercharge your support team. It automates complex customer service cases, reducing costs by up to 80% and increasing customer satisfaction. Engaige's AI Agent Assist feature makes human agents twice as efficient by providing relevant content and recommendations, while the Solve & Support module fully automates ticket resolution to deliver instant support.

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DevRev logo

DevRev OneCRM, purpose-built for technology companies

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DevRev is a platform purpose-built for SaaS and technology companies, helping back-office development match the rapid pace of front-office customer relationships. It helps individuals bring end users, support engineers, product managers, and developers together, making it effortless to do what matters most and creating a company-wide culture of product and customer-centricity.

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insmartbot logo

Serve your customers on all channels with AI.

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Apply cognitive technology to customer service processes. Provide decisive communication channels simultaneously and independently 24/7 at each point of contact, wherever your customers are.

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IMsupporting logo

UK-Hosted Hybrid AI Live Chat for British Businesses

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IMsupporting is a UK-based Hybrid AI live chat platform designed for British businesses. Founded in 2015 in Gloucester, we combine powerful AI automation with seamless human handoff—so customers get instant answers to routine queries while complex issues reach your team directly.

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AgentX logo

Make AI Work For You

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1. Build GPT for your business at AgentX and publish on your website

2. Open enterprise accounts for the whole company to access premium AI text, image, video models and customized AI agent

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Akio.CX logo
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Multi-channel customer relations management platform

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Akio.CX is an omnichannel customer relations tool, designed to facilitate web, telephone, email & social media conversations between customers & customer service teams.

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BOTNATION AI logo
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Artificial intelligence (AI)-based chatbot creation platform

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BOTNATION AI is a cloud-based conversational AI solution designed to help businesses launch and manage chatbots for websites and Facebook pages. With the keyword recommendation engine, users can search and analyze keywords and phrases from customer interactions across multiple advertising campaigns.

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CommBox logo
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Cloud-based contact center and customer service solution

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CommBox is a cloud-based contact center solution that helps enterprises streamline communication with customers across multiple channels. The platform comes with a centralized inbox, which enables users to receive customer queries and automatically assign service agents to clients.

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