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Top Rated Live Chat Software with Small business - Page 3

Last updated: October 2026

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306 software options

ProProfs Help Desk logo

Help desk and ticketing solution for customer service

ProProfs Help Desk is an all-in-one help desk solution that streamlines the entire customer support process. Businesses can manage all customer-facing inboxes on one platform, track tickets from start to finish, collaborate with agents on tickets, and resolve complaints and issues.

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Fleep logo

A flexible messenger for team communication and file sharing

A messenger app that integrates with email. It includes file sharing, tasks, pin boards and more and works across multiple organisations

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Sociocs logo

Customer communication tool for businesses

Sociocs is a single customer communication inbox for businesses. Apart from other communication channel options, it provides many features for business text messaging, such as two-way text conversations, bulk messaging, auto messaging, click-to-chat by text, and more.

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ThriveDesk logo

Customer experience software for small businesses

ThriveDesk is a live chat software designed to help small businesses manage real-time customer communications across channels. Key features include shared inbox, knowledge base, customer relationship management, tagging, private notes, and reporting.

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Support Board logo

Smart chat for better support and marketing

Support Board is a chat and support platform that empowers businesses to streamline customer communication with AI-driven chatbots and a system optimized for conversational marketing.

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Cugic logo

Live chat capabilities for conversing with website visitors

Cugic is an online live chat and a help desk solution for small and medium-sized businesses keen to engage with customers in real time via existing web channels

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Whautomate logo

WhatsApp automation and customer engagement platform

Whautomate is a platform that leverages WhatsApp to provide businesses with automation and customer engagement tools, allowing users to streamline workflows, save time, and optimize sales.

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Captivated logo

Cloud-based SMS marketing and tracking software

Captivated is a cloud-based SMS marketing software that helps businesses create customer journeys, route conversations to the right team, set auto-replies, and more on a unified platform.

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hello24.ai logo

Conversational commerce platform

DTC Brands on Shopify & WooCommerce (WordPress), Ecommerce companies, & retail brands looking to engage customers on online media.

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Kommunicate logo

Customer support automation tool for enterprises

Kommunicate is a customer service automation platform that combines AI agents, AI chatbots, live chat, and a shared inbox. It helps support teams reduce ticket volume by automating customer interactions with AI that knows when to resolve issues, and when to escalte.

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LLM Software logo

LLM software and AI solution for businesses

LLM Software is an AI agent software that helps businesses automate tasks and extract valuable insights across multiple departments.

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Instabot logo

Conversations that Increase Conversions

Instabot is a powerful, flexible, and easy to use chatbot service built by experts. Have your first custom bot built for you, or deploy your own in minutes. Instabot uses NLP and AI to gain knowledge quickly and answer hundreds of questions over time.

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Quest logo

AI-based customer engagement platform

Questera is an AI-based customer engagement platform that uses autonomous agents to optimize user interactions across multiple channels. The platform features pre-configured AI agents for email lifecycle marketing, user segmentation, omnichannel journey orchestration, ad retargeting, data analysis, and growth engineering. Questera integrates with existing technology stacks including CRM systems, customer data platforms, and marketing tools such as Salesforce, Snowflake, and HubSpot.

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Replyco logo

Win Back 50% of Time Lost Messaging Customers

Replyco is the affordable eCommerce helpdesk platform that centralises all your customer messages into one intuitive inbox. Automate tasks, streamline your workflows and deliver exceptional customer support in a fraction of the time.

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Jitbit Helpdesk logo

Helpdesk ticketing system software

JitBit provides helpdesk ticketing system for freelancers, startups, and small businesses, as well as large enterprises. The app allows you to manage and track all incoming support request emails and their associated tickets, automating tasks and organizing tickets into categories.

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Gorgias logo

The Conversational AI platform for Ecommerce

The conversational AI platform for ecommerce that drives sales and resolves support inquiries through hyper-personalized, instant customer interactions.

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Digital Clienteling logo

The Live Commerce Platform

Digital Clienteling is a comprehensive solution designed to enhance online customer experiences through live video and chat co-shopping functionalities. With a focus on fostering meaningful interactions, it offers a range of features to streamline the path the checkout.

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Biocoded logo

Cloud-based platform for managing secured communication

Biocoded is a cloud-based security platform that allows businesses to securely share messages and files via a unified portal. It offers features like encrypted private messaging, group chat, voice and video conferencing, self-destructing messages, secure file sharing, and tamper-proof IoT access, and more.

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Interakt logo

Supercharged Customer Engagement and Support platform.

Interakt is an All-In-One Customer Engagement and Support platform, which lets convert leads to paying customers with powerful marketing automation applications

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Hyversa logo

Hyversa: Elevate Your Customer Experience!

Hyversa is an AI chatbot and customer support solution that offers workflow automation, custom widgets, and video tutorials in one platform.

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Salesmsg logo

Cloud-based business texting & calling for sales teams

Cloud-based SMS, MMS, and voice platform for sales, marketing, and support teams, featuring AI agents and CRM integration.

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Next4biz CSM logo

AI-powered, no-code customer service management

Next4biz is a no-code, process-based customer service platform that connects omnichannel help desk operations, AI assistance, automated workflows, SLA escalation, human handoff, and advanced reporting in one service flow.

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OneHash Chat logo

World's 1st FaaS

OneChat is an all-in-one customer communication solution.

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iFlyChat logo

Real-time chat SDK & messaging API for web and mobile apps

iFlyChat is a real-time chat plugin and messaging API which helps small to large businesses manage and streamline in-app communication for community applications. The cloud-based solution comes with customizable, embedded chat rooms where users can engage with specific groups or anonymous visitors.

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Pulsedesk logo

Helpdesk system with AI

Omnichannel Helpdesk system designed to help businesses collect, manage and analyze customer requests from all channels via a unified portal.

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