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Live Chat Software for Small Business

Last updated: January 2025

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440 software options

TeamSupport Messaging & Live Chat logo

Engage in impactful conversations

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TeamSupport Messaging & Live Chat is available for Small Business and offers the following support options: Chat, Email/Help Desk, Knowledge Base, Phone Support.

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Tidio logo
Category Leaders

Communicator for businesses. live chat, messenger and email

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Tidio is available for Small Business and offers the following support options: Knowledge Base, 24/7 (Live rep), Email/Help Desk, Chat.

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LiveChat logo
Category Leaders

Customer service software that boosts online sales.

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LiveChat is available for Small Business and offers the following support options: FAQs/Forum, 24/7 (Live rep), Knowledge Base, Chat, Email/Help Desk, Phone Support.

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Users also considered
Zendesk Suite logo

Service-first CRM company that builds support & sales tools

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Zendesk Suite is available for Small Business and offers the following support options: FAQs/Forum, Knowledge Base, 24/7 (Live rep), Phone Support, Email/Help Desk, Chat.

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Users also considered
LiveAgent logo
Category Leaders

Great customer service starts with better help desk software

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LiveAgent is available for Small Business and offers the following support options: Phone Support, Email/Help Desk, Chat, 24/7 (Live rep), FAQs/Forum, Knowledge Base.

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Webchat logo
(0)

Live chat solution for engaging with customers

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Webchat is available for Small Business and offers the following support options: 24/7 (Live rep), Chat.

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Users also considered
Sendbird logo

Messaging SDK & chat API for mobile apps & websites

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Sendbird is available for Small Business and offers the following support options: FAQs/Forum, Email/Help Desk, Phone Support, Knowledge Base, Chat, 24/7 (Live rep).

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Users also considered
HubSpot CRM logo

Everything you need to sell in one integrated suite

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HubSpot CRM is available for Small Business and offers the following support options: Email/Help Desk, Phone Support, Knowledge Base, Chat, 24/7 (Live rep), FAQs/Forum.

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Users also considered
iAdvize logo

Cloud-based AI sales associate for eCommerce businesses

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iAdvize is available for Small Business and offers the following support options: Knowledge Base, FAQs/Forum, 24/7 (Live rep), Email/Help Desk, Chat.

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Users also considered
ChatBot logo

Easy to use chatbot platform for business

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ChatBot is available for Small Business and offers the following support options: Knowledge Base, Chat, 24/7 (Live rep), FAQs/Forum, Email/Help Desk, Phone Support.

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Users also considered
TeamSupport logo

The #1 customer support solution for B2B SaaS.

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TeamSupport is available for Small Business and offers the following support options: FAQs/Forum, Email/Help Desk, Phone Support, Knowledge Base, Chat, 24/7 (Live rep).

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Users also considered
Freshchat logo

Live Chat software for modern messaging

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Freshchat is available for Small Business and offers the following support options: Email/Help Desk, Phone Support, FAQs/Forum, 24/7 (Live rep), Knowledge Base.

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Users also considered
Helpfruit logo

AI chatbots and help pages with all the protections you need

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Helpfruit is available for Small Business and offers the following support options: Chat, Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support.

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Users also considered
Social Intents logo

Live chat software for Microsoft Teams, Slack, and ChatGPT.

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Social Intents is available for Small Business and offers the following support options: FAQs/Forum, 24/7 (Live rep), Chat, Knowledge Base, Email/Help Desk.

Read more about Social Intents

Users also considered
Slack logo

A single place for team communication and workflows

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Slack is available for Small Business and offers the following support options: FAQs/Forum, Knowledge Base, Email/Help Desk, Chat.

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Users also considered
WhatsApp logo

Real-time customer communications management software

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WhatsApp is available for Small Business and offers the following support options: Chat, FAQs/Forum, Email/Help Desk.

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Users also considered
Freshdesk logo

Online helpdesk system and customer service software

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Freshdesk is available for Small Business and offers the following support options: Email/Help Desk, FAQs/Forum, Phone Support, 24/7 (Live rep), Knowledge Base, Chat.

Read more about Freshdesk

Users also considered
Pipedrive logo

CRM built by salespeople, for salespeople

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Pipedrive is available for Small Business and offers the following support options: FAQs/Forum, 24/7 (Live rep), Phone Support, Knowledge Base, Email/Help Desk, Chat.

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Users also considered
Zoho Desk logo

Superior customer service. Lasting experiences.

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Zoho Desk is available for Small Business and offers the following support options: 24/7 (Live rep), Knowledge Base, Chat, FAQs/Forum, Phone Support, Email/Help Desk.

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Users also considered
Text Request logo

Ignite customer engagement

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Text Request is available for Small Business and offers the following support options: 24/7 (Live rep), Chat, Phone Support, Knowledge Base, Email/Help Desk, FAQs/Forum.

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Users also considered
EngageBay CRM logo

Integrated sales & marketing software for growing teams

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EngageBay CRM is available for Small Business and offers the following support options: Email/Help Desk, Phone Support, Knowledge Base, 24/7 (Live rep), Chat.

Read more about EngageBay CRM

Users also considered
Nextiva logo

Simplifying Business Communication

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Nextiva is available for Small Business and offers the following support options: Phone Support, Email/Help Desk, FAQs/Forum.

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Users also considered
Intercom logo

Intercom is bringing AI-first Customer Service to the world

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Intercom is available for Small Business and offers the following support options: FAQs/Forum, Email/Help Desk, Knowledge Base, Chat.

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Users also considered
Birdeye logo
Category Leaders

The leading AI-powered reputation platform for local brands.

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Birdeye is available for Small Business and offers the following support options: 24/7 (Live rep), FAQs/Forum, Email/Help Desk, Phone Support, Knowledge Base, Chat.

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Users also considered
Userlike logo

Live chat and customer messaging for businesses of all sizes

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Userlike is available for Small Business and offers the following support options: 24/7 (Live rep), FAQs/Forum, Email/Help Desk, Chat, Phone Support.

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Users also considered