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Top Rated Live Chat Software with Small business - Page 2

Last updated: August 2026

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229 software options

TimelinesAI logo

Shared WhatsApp inbox and CRM integration for sales teams

What it does: TimelinesAI centralizes live WhatsApp conversations from multiple numbers into one team workspace with routing, assignments, notes, quick replies, and controlled bulk replies.

Why it matters: Agents respond faster with full context inside the CRM view; leaders track workloads and SLAs

Read more about TimelinesAI

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LiveChat logo

AI-based live chat for customer support and sales teams

LiveChat serves as a fully capable tool to provide a complex customer service and proactively convert website visitors into customers.

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ProProfs Chat logo

Live chat software for websites

ProProfs Chat is a real-time sales & support live chat tool for websites, designed to help businesses connect with, assist, engage & convert website visitors

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Ideta logo

Build AI agents. No code. No limits.

Ideta is a no-code, multi-AI platform that lets companies build and deploy powerful AI agents across all channels with full transparency and automation. It also includes a native livechat to seamlessly hand over conversations to human agents when needed.

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Avochato logo

SMS texting and live chat for sales, support & ops teams

Avochato is an SMS/text messaging and live chat solution for marketing, sales & support teams, which allows users to send, receive, and collaborate on messages from customers

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Comm100 logo

People-First, AI Powered Omnichannel Customer Service

Comm100 Live Chat is a powerful and highly configurable customer support platform for websites and mobile apps, designed for speed, reliability, and security.

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GoSquared logo

Subscriptions management software

Award-winning software for subscription businesses to understand and engage with customers.

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Dashly logo

Marketing and customer conversation management platform

Dashly platform helps SaaS companies improve communications with their customers. Convert website traffic through every step of the funnel and reactivate inactive users with live chat, bots, and targeted messages.

An unlimited number of seats for every plan.

Read more about Dashly

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Zipteams logo

Cloud-based customer communication platform

An Adaptive and integrated sales engine, empowering internal sales teams to leverage artificial intelligence to accelerate growth, efficiency, and close sales execution gaps.

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Community SMS Marketing Platform logo

Two-way texting for personalized 1:1 messaging at scale.

Community is a cloud-based conversational marketing platform that connects businesses with their audience via text messaging.

Read more about Community SMS Marketing Platform

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Smartsupp logo

Smartsupp–Live Chat, Chatbots, and Video Recordings

Smartsupp live chat connects you with your visitors. Automate FAQ replies via chatbot to save time and resolve customer inquiries fast, access visitor data and metrics to understand your target audience and customer needs, and take advantage of multichannel communication all on a single dashboard.

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MarketSurge logo

All in one lead management software

MarketSurge is the one-stop shop for lead management. The application enables businesses to manage communication and contacts from a unified platform.

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EngageBay CRM logo

Integrated sales & marketing software for growing teams

AI-powered all-in-one CRM for marketing, sales, and support — built to help small businesses grow faster.

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Text Request logo

Ignite customer engagement

Upgrade your business number with SMS scheduling, appointment reminders, and more using the best texting software for small businesses.

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Users also considered
Whistle Messaging logo

No. 1 Guest Messaging Platform for Hospitality

Whistle is a cloud-based guest messaging software designed to help businesses in the hospitality industry communicate with customers, manage tasks, automate workflows, and more on a unified platform. Administrators can send documents to clients and collect electronic signatures.

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Korra logo

Answers - Spot On!

Korra is a semantic, direct-to-answer knowledge discovery platform. With an AI-powered search engine and direct-to-answer experience, Korra offers an SMB-friendly cloud-based SaaS solution. Companies benefit from reduced open ticket rates, faster resolution times, and data-driven content insights.

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Desku logo

AI First Customer Service Software | AI Agents | AI CoPilot

Desku is AI Customer Service Software With features such as LiveChat, AI CoPilot for Agents, Eva AI Chatbot, Ticketing, and AI Powered Automations.

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NuVidio logo

NuVidio

NUVIDIO is a video call platform that allows businesses to securely connect with customers through one-on-one video chats. The software features end-to-end encryption, customizable backgrounds, and integration with CRM systems to provide a seamless customer experience. NUVIDIO aims to bring transparency and trust to digital customer service through its comprehensive video call solution.

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ThriveDesk logo

Customer experience software for small businesses

ThriveDesk is a live chat software designed to help small businesses manage real-time customer communications across channels. Key features include shared inbox, knowledge base, customer relationship management, tagging, private notes, and reporting.

Read more about ThriveDesk

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TeamSupport Messaging & Live Chat logo

Engage in impactful conversations

Mesaaging & Live Chat by TeamSupport empowers B2B and healthcare organizations to unify their customer experience through consistent, convenient, and meaningful conversations.

Read more about TeamSupport Messaging & Live Chat

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Fleep logo

A flexible messenger for team communication and file sharing

A messenger app that integrates with email. It includes file sharing, tasks, pin boards and more and works across multiple organisations

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Support Board logo

Smart chat for better support and marketing

Support Board is a chat and support platform that empowers businesses to streamline customer communication with AI-driven chatbots and a system optimized for conversational marketing.

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Cugic logo

Live chat capabilities for conversing with website visitors

Cugic is an online live chat and a help desk solution for small and medium-sized businesses keen to engage with customers in real time via existing web channels

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hello24.ai logo

Conversational commerce platform

DTC Brands on Shopify & WooCommerce (WordPress), Ecommerce companies, & retail brands looking to engage customers on online media.

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Botsify logo

Live chat and conversational AI solution

Botsify is a live chat solution that works 24/7. It enables businesses to delight their customers and improve their sales by engaging them in real-time, sending personalized messages, and assisting with bot assistance conveniently. Other than the normal email communication channels like Messenger, Website, Whatsapp, Instagram and email, Botsify also connects with Facebook Messenger and Skype to give you a complete holistic view of your customer communication.

Read more about Botsify

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