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Top Rated Live Chat Software with Small business - Page 2

Last updated: May 2026

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198 software options

Whappext logo

Software for sending marketing messages using WhatsApp

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Whappext is a platform that allows businesses to send bulk WhatsApp messages that can help increase customer engagement and conversions.

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Acobot logo

Self-learning conversational AI for lead nurture on websites

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With an Acobot live chat robot you can answer customer questions instantly, with a human touch and turn them into paying customers like never before. Acobot is fully automated. It works 24 hours a day, seven days a week, even when you go to the beach.

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11Sight logo

The shortest path to revenue.

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#1 Inbound Video Call Platform for Revenue Teams.

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Hiver logo

Modern, AI help desk software built for fast teams.

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Hiver is a modern, AI customer service platform with strong live chat capabilities. With it, teams can capture details, assign owners, and track chats in real time. Automated assignments, AI-powered reply suggestions, analytics, CSAT surveys, and transcripts help improve team performance.

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get.chat logo

Shared Team Inbox Solution for WhatsApp Business API

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get.chat is a Shared Team Inbox Solution for WhatsApp Business API that enables multi-user and multi-device access and it also enables multiple endpoints to integrate it with your CRM, Chatbot, or Ticketing service.
Powered by the official WhatsApp Business API from 360dialog.

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2Chat logo

Global Telephony, Advanced WhatsApp, and AI Agents together

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2Chat is an AI omnichannel platform unifying cloud telephony & WhatsApp (WABA) in a multi-agent inbox. Launch bulk campaigns, deploy AI agents, and seamlessly connect your CRM using MCP APIs. Centralize communications, reduce operational costs, and close more deals.

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LiveChat logo

AI-based live chat for customer support and sales teams

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LiveChat serves as a fully capable tool to provide a complex customer service and proactively convert website visitors into customers.

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Text Request logo

Ignite customer engagement

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Text Request is crafted to cut through the noise, so you can connect with customers anytime, anywhere.

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ProProfs Chat logo

Live chat software for websites

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ProProfs Chat is a real-time sales & support live chat tool for websites, designed to help businesses connect with, assist, engage & convert website visitors

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Ideta logo

Build AI agents. No code. No limits.

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Ideta is a no-code, multi-AI platform that lets companies build and deploy powerful AI agents across all channels with full transparency and automation. It also includes a native livechat to seamlessly hand over conversations to human agents when needed.

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Comm100 logo

People-First, AI Powered Omnichannel Customer Service

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Comm100 Live Chat is a powerful and highly configurable customer support platform for websites and mobile apps, designed for speed, reliability, and security.

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EngageBay CRM logo

Integrated sales & marketing software for growing teams

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AI-powered all-in-one CRM for marketing, sales, and support — built to help small businesses grow faster.

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GoSquared logo

Subscriptions management software

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Award-winning software for subscription businesses to understand and engage with customers.

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Whistle Messaging logo

No. 1 Guest Messaging Platform for Hospitality

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Whistle is a cloud-based guest messaging software designed to help businesses in the hospitality industry communicate with customers, manage tasks, automate workflows, and more on a unified platform. Administrators can send documents to clients and collect electronic signatures.

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Dashly logo

Marketing and customer conversation management platform

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Dashly platform helps SaaS companies improve communications with their customers. Convert website traffic through every step of the funnel and reactivate inactive users with live chat, bots, and targeted messages.

An unlimited number of seats for every plan.

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Zipteams logo

Cloud-based customer communication platform

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An Adaptive and integrated sales engine, empowering internal sales teams to leverage artificial intelligence to accelerate growth, efficiency, and close sales execution gaps.

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Community SMS Marketing Platform logo

Two-way texting for personalized 1:1 messaging at scale.

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Community is a cloud-based conversational marketing platform that connects businesses with their audience via text messaging.

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MarketSurge logo

All in one lead management software

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MarketSurge is the one-stop shop for lead management. The application enables businesses to manage communication and contacts from a unified platform.

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Smartsupp logo

Smartsupp–Live Chat, Chatbots, and Video Recordings

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Smartsupp live chat connects you with your visitors. Automate FAQ replies via chatbot to save time and resolve customer inquiries fast, access visitor data and metrics to understand your target audience and customer needs, and take advantage of multichannel communication all on a single dashboard.

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Desku logo

AI First Customer Service Software | AI Agents | AI CoPilot

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Desku is AI Customer Service Software With features such as LiveChat, AI CoPilot for Agents, Eva AI Chatbot, Ticketing, and AI Powered Automations.

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NuVidio logo

NuVidio

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NUVIDIO is a video call platform that allows businesses to securely connect with customers through one-on-one video chats. The software features end-to-end encryption, customizable backgrounds, and integration with CRM systems to provide a seamless customer experience. NUVIDIO aims to bring transparency and trust to digital customer service through its comprehensive video call solution.

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Korra logo

Answers - Spot On!

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Korra is a semantic, direct-to-answer knowledge discovery platform. With an AI-powered search engine and direct-to-answer experience, Korra offers an SMB-friendly cloud-based SaaS solution. Companies benefit from reduced open ticket rates, faster resolution times, and data-driven content insights.

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ThriveDesk logo

Customer experience software for small businesses

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ThriveDesk is a live chat software designed to help small businesses manage real-time customer communications across channels. Key features include shared inbox, knowledge base, customer relationship management, tagging, private notes, and reporting.

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Fleep logo

A flexible messenger for team communication and file sharing

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A messenger app that integrates with email. It includes file sharing, tasks, pin boards and more and works across multiple organisations

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Botsify logo

Live chat and conversational AI solution

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Botsify is a live chat solution that works 24/7. It enables businesses to delight their customers and improve their sales by engaging them in real-time, sending personalized messages, and assisting with bot assistance conveniently. Other than the normal email communication channels like Messenger, Website, Whatsapp, Instagram and email, Botsify also connects with Facebook Messenger and Skype to give you a complete holistic view of your customer communication.

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