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Top Rated Live Chat Software with Small business - Page 7

Last updated: May 2026

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198 software options

Pipedrive logo

Cloud-based CRM solution for salespeople

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Engage visitors to your website 24/7 with Pipedrive’s Chatbot and Live Chat. Turn your window shoppers into qualified leads.

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Zoho Desk logo

Customer service software for businesses of all sizes

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With Zoho Desk's embeddable live chat widgets make instant responses for instant happiness. Your customers can get in touch with your agents instantly, right from the Help Center with Contextual AI, so your agents can respond and help them find answers faster.

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Zoho SalesIQ logo

Discover the future of customer engagement

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Live chat software to increase sales and improve customer service.
Engage in real time and send targeted messages to your prospects and customers.

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Salesforce Service Cloud logo

AI powered customer service management platform

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Use Salesforce Service Cloud to initiate a personalized live chat session with your website visitors. Route chats, monitor & coach agents in real-time and more.

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Interakt logo

All-in-one WhatsApp Business Platform

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Interakt provides businesses with a scalable infrastructure that they need to expand and grow. It can be easily integrated with Shopify, Instamojo, & other popular e-stores, CRMs, payment gateways, and business apps like WooCommerce, Zoho, Google Sheets, Razorpay, PayU, Pabbly etc., making it the on

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HubSpot CRM logo

CRM and lead management solution

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HubSpot CRM is a lead management solution that helps businesses with recording calls, logging emails and managing customer data. It has been designed from the ground up and is ready to eliminate manual work and actually help sales teams. It was built ready for the modern world to help users get running and start selling.

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LogMeIn Resolve logo

Unified endpoint management for IT teams and MSPs.

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Unified endpoint management for IT teams and MSPs. Automate updates, secure every device, and resolve issues from one intelligent platform.

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Helpshift logo

Digital customer service platform and ticketing system

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Helpshift is a Digital Customer Service platform that tightly integrates messaging, Automation, Bots & AI. Delivers personalized, scalable customer service in your mobile, web, social, and phone channels to increase CSAT and lower cost.

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Chatbase logo

Build and train an intelligent chatbot powered by ChatGPT

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Rapidly train your chatbot using online or offline data and effortlessly integrate it as an iframe or support widget on your website. Craft an intelligent chatbot akin to ChatGPT, perfectly aligned with your brand, in minutes.

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ClickDesk logo

Live chat for customer support

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ClickDesk is a live support solution for customer service teams which combines live chat, voice chat, help desk & a social toolbar for website customer communications. Support agents can answer queries, transfer tickets, respond to social media posts, & collaborate with one another using ClickDesk.

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3CX logo

Web & mobile-based (Android, iOS) communications system.

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3CX Live Chat is a free live chat solution that offers extra calling capabilities and team communication features at no cost!

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Weave logo

Customer communication and appointment scheduling solution

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Weave is the all-in-one customer communications and engagement platform for small and midsize business. From the first phone call to the final invoice and every touchpoint in between, Weave connects the entire customer journey.

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Freshchat logo

Live Chat software for modern messaging

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Freshchat is a modern messaging software built for sales and customer engagement teams to talk to prospects and customers on the website, mobile app, or social

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RingCX logo

AI-powered contact center

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RingCentral RingCX: AI-powered, omnichannel contact center with unified communications. Simplify customer experiences effortlessly.

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Kayako logo

AI-enabled unified customer service platform

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Kayako Live Chat Software made personal and simple and unifies customer service across chat, social, email and phone.

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Podium logo

AI-enabled lead management and conversion platform

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Podium webchat immediately brings the conversation to text, so you can keep the conversation going long after the customer leaves your site. Generate up to 11x more leads from your website, then convert them faster with immediate, AI-powered responses, automations for key moments, and more.

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Bitrix24 logo

All in one business management workspace

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100% FREE live chat and contact center software used by over 12 million companies. Also comes with free CRM and email marketing.

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SmartInbox logo
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All-in-one online conversation app for e-commerce businesses

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SmartInbox is an online conversation app for e-commerce businesses that keeps all customer communication in one place. This easy-to-use, automated platform gives e-commerce stores a personalized inbox, enabling them to deliver timely responses for customer requests, status updates, and more.

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Reflys logo
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Boost sales using chat and influencer marketing with Reflys.

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Reflys automates customer engagement across Instagram DMs, Messenger, SMS, and email. Integrating with e-commerce platforms, it personalizes interactions, streamlines marketing, and boosting sales.

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Ivy logo
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Chatbots with Higher IQs

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Ivy.ai creates customized chatbots and voice assistants for businesses, automating customer support, streamlining sales, and optimizing campaigns.



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Nexa Virtual Receptionist logo
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Call answering & virtual receptionist platform

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Nexa Virtual Receptionist offers a live answering service that answers all calls when businesses are closed or busy.

Increase prospective client conversion by 25% with 5x-10x ROI.

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Sinch logo
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Text, voice and data communication management software

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Sinch is a communication management platform designed to help businesses in healthcare, retails, travel, customer care, financial services, and media industries engage with the target audience via video and voice. The application enables organizations to utilize messaging APIs to connect with customers via text messages, rich communication services, WhatsApp, Viber, and MMS.

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Zupport logo
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Cloud-based chatbot solution for customer support.

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Zupport.ai is an AI-powered support automation platform that helps businesses scale efficiently. It deflects repetitive tickets, enriches bug reports, and offers an intelligent knowledge assistant, multilingual help center, feature requests, and real-time Slack integration.

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Kapty logo
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Lead-qualifying plugin with chat widgets

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Kapty is a WordPress plugin that replaces traditional contact forms with a conversational widget designed to qualify website visitors. The software guides visitors through structured questions to clarify project details, budget, and timeline before initial contact. It features a scenario editor, pre-built industry templates, webhook integration, and a dashboard for managing qualified leads.

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Thingy logo
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Multimodal AI conversation engine (MAICE)

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Thingy is a conversational engine platform driven by AI technology. The platform aims to humanize interactions with users, offering personalized engagements and streamlining communication to enhance user satisfaction.

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