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Top Rated Live Chat Software with Small business - Page 4

Last updated: October 2026

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306 software options

Viafoura logo

Community engagement and management software

Viafoura is a digital experience company that helps brands activate their audiences.

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Users also considered
Continually logo

Web-based chatbot builder and live chat solution

Continually is a web-based tool designed to help users convert more website visitors into qualified leads. Our simple website chatbot builder enables anyone in your team to build or customize a chatbot within minutes. Once your chatbot is built, it integrates into your website seamlessly so that all visitors can benefit from it immediately. We also offer live chat functionality that allows anyone on your team to quickly reply to customers via text or voice in real-time.

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Crisp logo

All-in-one multi-channel solution for customer messaging

More than Live Chat, companies have now to face with multi-channel customers support so Live Chat is not enought anymore. By using Crisp, companies can enjoy an all-in-one multi-channel customers relationship platform that will help them better scale their communication.

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SnapCall logo

Video, Voice calls and Screen Sharing inside the chat.

SnapCall allows voice, video, and screen sharing inside the chat with a client. You don't need a phone number or the use of third-party services. SnapCall is fully integrated into Zendesk, LiveChat, Intercom, Kustomer platforms. Embedding takes one click, without the need to insert html codes.

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NABD System logo

Omnichannel Customer support & Help Desk software-FREE PLAN

Simple and Powerful chat module for on-demand and proactive messaging with advanced chat capabilities and web visitors tracking.

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BirdSeed logo

All-in-one Website Visitor Engagement Tool

BirdSeed is not only FOREVER FREE Live Chat, but also includes 11 other engagement tools that cater to early stage buyers, people want to communicate in a different way or when you aren't available - all in one button!

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Ochatbot logo

AI Chatbot for Ecommerce & Support. No Hallucinations, Free

Ochatbot, designed for ecommerce and support, provides proprietary scripted intent-based AI and generative AI, hallucination-free. Easy to install, For all website platforms, Free version available.

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TEAMSource logo

Cloud-based AI writing assistant

TEAMSource is a cloud-based AI platform that optimizes various business operations by providing customized AI training for data and allows users to collaborate with AI professionals in preferred areas.

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LEX Reception logo

24/7 legal receptionist services

LEX Reception keeps law human. We provide 24/7 legal receptionist services for law firms and solo attorneys, answering every call with the kind of understanding that only real people can offer. Our service helps our clients intake faster, rank higher, win more, and lawyer better.

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TruChat logo

Natural language processing powered chatbot + live chat

TruChat is an AI powered chatbot & live chat platform that lets users build multichannel conversational marketing chatbot solutions easily without any coding, as well as control customer conversations across all major messenger platforms, company mobile app, and websites with a single system

Read more about TruChat

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elevio logo

Self-service support & customer education platform

Elevio offers on-demand, self-service customer support tools, including knowledge base management, in-app contextual help, support channel integrations, & more

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Hey Oliver logo

Marketing automation tool for lead generating websites

Hey Oliver is a cloud-based marketing automation solution which helps marketing teams optimize lead conversion and target specific customers with personalized campaigns. The platform offers tools including 360 visitor tracking, real time chat, email marketing, drip campaigns, segmentation, and more.

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Social Intents logo

Live chat software for Microsoft Teams, Slack, and ChatGPT.

Talking to your website visitors should be easy. Chat with them right from the tools you already use: Microsoft Teams, Slack, Google Chat, Zoom, and ChatGPT.

Enable an AI chatbot trained on your own content with 1 click. Escalate AI chats to humans as needed to reduce support cost.

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ServiceTonic logo

ServiceTonic targets small and medium size enterprises

ServiceTonic is a help desk software solution that centralizes support ticket and request management through multiple channels including web, mobile, email, phone, chat, and QR codes. It aligns with ITIL best practices to help IT departments effectively manage services. Key features include automation, knowledge management, and asset management.

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Talla logo

AI-powered automation solution for streamlining support

Talla facilitates integration with existing third-party applications and workflows to help businesses develop machine learning models of routine tasks, resolve frequent queries, and improve the productivity of agents.

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Hippo logo

Engagement automation and customer support platform

Hippo is an automation suite that helps businesses improve customer retention by automating customer engagements and support through omnichannel engagements by including bots, live chats, phone calls, WhatsApp, SMS, emails, push notifications, and In-app popups in marketing strategy.

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omniCustomers logo

Full featured Customer Management and Sales platform

Customer management, sales management, and automation in one package for your company. With all the features you need to run and expand your business, you can personalise engagement, shorten your sales cycle, and increase revenue.

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Users also considered
CafeX Suite logo

One-click web, audio & video collaboration

CafeX Meetings is an online video collaboration solution with HD video, live chat, screen sharing, drag-and-drop content sharing, call recording, and more

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Users also considered
Storylane logo

Cloud-based interactive demo platform for B2B SaaS

Storylane is a cloud-based interactive demo platform for B2B SaaS GTM teams to build, personalize, share, and analyze product demos.

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ChatMitra logo

WhatsApp API for engagement and automation

Chat Mitra is a WhatsApp Business API platform designed for Indian businesses to manage customer communications. The software provides features including AI-powered chatbots, bulk broadcasting capabilities, and multi-agent live chat functionality. Chat Mitra offers real-time analytics dashboards, pre-approved message templates, and automated response systems. The platform supports integrations with CRM systems and e-commerce platforms such as Shopify and WooCommerce.

Read more about ChatMitra

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Talkative logo

Cloud omnichannel AI contact centre platform

Talkative is a cloud-based omnichannel AI customer service platform for mid-market and enterprise contact centres, combining AI.

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Yaplet logo

AI-powered customer service & live chat platform

Yaplet is an AI-powered customer service platform that consolidates multiple communication channels into a unified inbox. The software features an AI assistant called Vex that handles customer inquiries in over one hundred languages, along with live chat functionality, a knowledge base, and email management. It includes tools for marketing automation, newsletter creation, custom chatbots, product tours, forms and surveys, bug reporting, and shift management for support teams.

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oct8ne logo

Cloud live chat & visual support for e-commerce

oct8ne is a cloud-based live chat and chatbot platform with coviewer technology for e-commerce and service businesses, supporting.

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Positive User logo

The engine of growth. An all in one solution for user data.

Live chat that tells you who you speak with. Communicate personally or send automated messages.

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WhosOn logo

Track - Chat - Engage

WhosOn is an enterprise solution with enormous capacity and exceptional security. So, it is an ideal live chat solution for call centres, enterprises, and public sector or regulated organisations.

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