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Top Rated Live Chat Software with Small business - Page 4

Last updated: August 2026

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229 software options

oct8ne logo

Oct8ne the visual Live chat Chatbot & Messaging solution

Oct8ne is a cloud-based live chat (live chat, chatbot, and messaging) solution with visual support catalog integration. The platform combines live chat and chatbot into one comprehensive system, enabling businesses to interact with their customers more effectively, increase sales, and improve customer satisfaction.

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Hippo logo

Engagement automation and customer support platform

Hippo is an automation suite that helps businesses improve customer retention by automating customer engagements and support through omnichannel engagements by including bots, live chats, phone calls, WhatsApp, SMS, emails, push notifications, and In-app popups in marketing strategy.

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Talla logo

AI-powered automation solution for streamlining support

Talla facilitates integration with existing third-party applications and workflows to help businesses develop machine learning models of routine tasks, resolve frequent queries, and improve the productivity of agents.

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WhosOn logo

Track - Chat - Engage

WhosOn is an enterprise solution with enormous capacity and exceptional security. So, it is an ideal live chat solution for call centres, enterprises, and public sector or regulated organisations.

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Quidget logo

Handle up to 80% of Tier-1 support with AI

Quidget is a flexible, no-code AI agent that handles up to 80% of customer queries instantly. With integrations for Zendesk, Euphoric.ai, and Calendly, plus multi-language support and seamless human handover, Quidget makes fast, reliable customer support easy and scalable.

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User Copilot logo

ChatGPT-powered conversations AI solution

Get instant answers for your prospects and customers with a custom SmartChat Agent powered by ChatGPT and trained with your website, FAQs and documentation. Leverage AI to automatically engage visitors, accurately answer questions, book appointments and route new leads to your team automatically.

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Kommunicate logo

Customer support automation tool for enterprises

Kommunicate is a customer service automation platform that combines AI agents, AI chatbots, live chat, and a shared inbox. It helps support teams reduce ticket volume by automating customer interactions with AI that knows when to resolve issues, and when to escalte.

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ServiceTonic logo

ServiceTonic targets small and medium size enterprises

ServiceTonic is a help desk software solution that centralizes support ticket and request management through multiple channels including web, mobile, email, phone, chat, and QR codes. It aligns with ITIL best practices to help IT departments effectively manage services. Key features include automation, knowledge management, and asset management.

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Umnico logo

Omnichannel communication platform

Omnichannel messaging platform to raise sales & improve customer support effectivity.

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Comapi logo

Communications platform as a service (CPaaS)

Comapi is a cloud-based omnichannel communications solution which allows users to send, receive, and reply to emails, text messages, web chats, Twitter and Facebook messages, in-app messages, and more.

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Inforobo logo

Cloud chatbot & virtual assistant for all business sizes

Cloud-based, voice-enabled chatbot platform automating customer interactions via NLP, hybrid chat, and 100+ language support.

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BoldDesk logo

Customer Service Software, Help Desk Software.

BoldDesk is premium customer service software that simplifies customer service. Powerful, customizable, and budget-friendly, it allows companies to streamline support operations and enhance customer satisfaction.

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HelpCenter logo

Helpdesk software

HelpCenter is a cloud-based helpdesk software used by thousands of businesses worldwide to manage their customer support, live chats and FAQs.

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Talkees logo

All your support channels in one AI platform

Talkees is an AI-powered chatbot that automates customer support across multiple communication channels including web, email, SMS, and WhatsApp. The system centralizes all customer conversations in one interface while providing tailored responses based on company-specific knowledge. Businesses can benefit from features such as 24/7 availability, team collaboration tools, and comprehensive analytics that track response times and customer satisfaction.

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Vatdi logo

AI chatbot platform for ecommerce websites

Vatdi is an AI-powered chatbot solution designed for ecommerce platforms and websites. The software integrates with WordPress, WooCommerce, Shopify, and OpenCart, offering features such as automated customer support, order tracking, and lead capture capabilities. It utilizes Retrieval Augmented Generation technology to train on uploaded documents, product catalogs, and website content, enabling the chatbot to provide contextual responses in over ninety-five languages.

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Chat Outsource logo

Live chat solution providing professional chat agents

Chat Outsource offers trained chat agents to businesses looking for outsourced ‘lead based’ chat support.

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DevRev logo

DevRev OneCRM, purpose-built for technology companies

DevRev is a platform purpose-built for SaaS and technology companies, helping back-office development match the rapid pace of front-office customer relationships. It helps individuals bring end users, support engineers, product managers, and developers together, making it effortless to do what matters most and creating a company-wide culture of product and customer-centricity.

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Cleed.ai logo

All-in-one AI Assistant to boost sales and customer care

Cleed.ai is an AI-powered conversational assistant designed for e-commerce & corporate sites, acting as a digital salesperson that increases conversion and reduces customer service costs, providing a cutting edge & high-end customer experience.

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Conferbot logo

Build chatbots for lead generation, customer support, survey

Are you looking for a way to engage your visitors and build engaging conversations without having to code? Then you need to check out Conferbot!

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ChatMitra logo

WhatsApp API for engagement and automation

Chat Mitra is a WhatsApp Business API platform designed for Indian businesses to manage customer communications. The software provides features including AI-powered chatbots, bulk broadcasting capabilities, and multi-agent live chat functionality. Chat Mitra offers real-time analytics dashboards, pre-approved message templates, and automated response systems. The platform supports integrations with CRM systems and e-commerce platforms such as Shopify and WooCommerce.

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Stand Chat logo

AI website chat that pulls you in when it matters

Stand Chat is AI website chat that greets visitors, answers questions, captures leads, and watches for buying intent or product confusion. It alerts the right teammate and asks the visitor before a human joins the same live thread with full context.

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KaraboAI logo

Enhancing Business Operations with AI Powered Chatbots

KaraboAI provides AI-powered chatbots designed to streamline and enhance business operations. These intelligent chatbots, tailored for live support and website integration, improve productivity by automating customer interactions and facilitating seamless transactions.

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Botmaker logo

A chatbot platform that automates customer service

Botmaker is an intelligent chatbot platform focused on automating sales processes, through which companies can manage the use of bots, make them experts on specific topics and service flows, and respond to thousands of customer messages simultaneously.

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Salesgroup AI Chatbot logo

Cloud-based and AI-enabled sales assistant

Cloud-based and AI-enabled customer engagement tool that automates tasks, collects customer reviews, and optimizes sales with customizable chatbot.

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Heyo logo

Cloud-based live chat software for businesses

Heyo is a cloud-based live chat software that enables authentic customer conversations, allowing users to bookmark messages, proactively message customers, and more.

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