App comparison
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Top Rated Live Chat Software with Salesforce
Last updated: May 2026
50 software options
Sponsored
Zendesk Suite
5
2.2K
4
1.3K
3
318
2
64
1
53
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
AI powered customer service across all channels
Read more about Zendesk Suite
Freshdesk
5
2K
4
1.1K
3
166
2
32
1
17
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Online helpdesk system and customer service software
Read more about Freshdesk
Intercom
5
738
4
285
3
74
2
16
1
20
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
AI-powered customer service with helpdesk
Read more about Intercom
Avochato
5
103
4
24
3
6
2
1
1
1
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
SMS texting and live chat for sales, support & ops teams
Read more about Avochato
5
17.3K
4
5.7K
3
907
2
127
1
48
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
A single place for team communication and workflows
Read more about Slack
5
568
4
94
3
17
2
6
1
19
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
AI-based webchat assistant for business conversations
Read more about Birdeye
5
1.2K
4
429
3
63
2
13
1
6
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
AI-based live chat for customer support and sales teams
Read more about LiveChat
5
42
4
10
3
1
2
0
1
0
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Live chat software for websites
Read more about ProProfs Chat
5
19
4
1
3
0
2
0
1
0
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Multi-channel Customer Communication Platform
Read more about Acquire
5
80
4
26
3
0
2
1
1
1
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
People-First, AI Powered Omnichannel Customer Service
Read more about Comm100
5
16
4
1
3
0
2
0
1
0
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Perfectly balances highly-targeted, human-first experiences.
Read more about ZoomInfo Chat
5
23
4
6
3
0
2
0
1
0
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Two-way texting for personalized 1:1 messaging at scale.
Read more about Community SMS Marketing Platform
5
26
4
2
3
0
2
0
1
1
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Smith.ai: A superior 24/7 customer engagement solution.
Read more about Smith.ai
5
29
4
7
3
2
2
1
1
0
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Bringing businesses closer to customers
Read more about CRM Messaging
5
4
4
0
3
0
2
0
1
0
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Automated sales and lead qualification.
Read more about Qualified
5
4
4
2
3
0
2
0
1
0
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Track - Chat - Engage
Read more about WhosOn
5
64
4
24
3
1
2
2
1
1
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Helpdesk, customer support software
Read more about HappyFox Help Desk
5
1
4
0
3
0
2
0
1
0
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Personalized live customer experience & engagement
Read more about Glia
5
2
4
1
3
0
2
0
1
0
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
AI Agents and omnichannel support, built for control
Read more about Gnatta
5
48
4
20
3
3
2
1
1
0
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Help desk and live chat solution for customer service
Read more about LiveHelpNow
5
11
4
5
3
1
2
0
1
0
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
The #1 AI-powered customer messaging platform for retailers
Read more about Heyday
5
7
4
5
3
0
2
0
1
0
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Live Chat Software and Virtual agent for SMBs
Read more about HelpOnClick
5
1
4
1
3
0
2
0
1
0
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Next Generation Customer Interaction Platform
Read more about Vivocha
5
28
4
5
3
1
2
0
1
2
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
The engine of growth. An all in one solution for user data.
Read more about User.com
5
94
4
36
3
7
2
2
1
1
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Customer interaction & support platform with CRM integration
Read more about UJET