Guidebook Pricing, Features, Reviews & Comparison of Alternatives

Guidebook

Codeless mobile app building platform for events & training

4.75/5 (52 reviews)

Guidebook overview

What is Guidebook?

Guidebook is a do-it-yourself development SaaS that facilitates the building of iOS and Android apps without the need for coding skills. Supported by online and mobile tools, the platform focuses specifically on “guide” apps across a range of use cases. Event organizers can build apps for trades shows and conference attendees, while universities and colleges, venues and Enterprise business employers can create similar solutions in just a few steps. Guidebook offers a selection of app templates that can then be customized to carry features and branding, using a WYSIWYG drag and drop builder.

Session schedule data and lists can be imported in bulk to populate content, before apps are sent to Guidebook’s online publishing queue. Apps can then be refreshed and updated, while interactive components include social feeds, live polls, surveys and maps for keeping users engaged. Real time updates ensure rapid content refresh rates, with metrics and feeding back analytical insights into app usage. A centralized content repository is then followed by more advanced “full service” features such as a custom icon library and SSO/SAML support. In addition, Guidebook’s companion iOS and Android app provides cached access to published guides, schedules, to-do lists and interactive maps whether on or offline.
www.guidebook.com

Pricing

Starting from
$5/month
Pricing options
Subscription
Value for money
View Pricing Plans

Devices

Business size

S
M
L

Markets

United States, Asia, Australia, Brazil, Canada and 9 other markets, China, Europe, Germany, India, Japan, Latin America, Mexico, Middle-East and Africa, United Kingdom

Supported languages

English
Guidebook screenshot: Guidebook is a cloud-based mobile app building and publishing platform for building guide apps for leading smartphones in just a few stepsGuidebook: App Builder OverviewGuidebook screenshot: The drag and drop builder interface allows users to select desired features and components for each app and arrange them accordingly without requiring any codingGuidebook screenshot: Schedule data and lists can be imported in bulk for populating the app, using Guidebook's importing featureGuidebook screenshot: Completed guide apps are published online, showing here the confirmation screen with buttons for confirming addition to the publishing queue Guidebook screenshot: A range of different app types are made possible for build across event, campus, Enterprise, tour and place guide appsGuidebook screenshot: A choice of customizable app templates provide suggestions for content and layoutGuidebook screenshot: Guidebook features a drag and drop builder that allows app templates to be customized visually without requiring any coding Guidebook screenshot: The companion Guidebook mobile app is available for iOS and Android devices, giving on and offline access to the downloadable guides  Guidebook screenshot: Third-party integration options include those for Eventbrite, Veeva, Aventri, MailChimp, Marketo and Salesforce

Guidebook reviews

Value for money
Features
Ease of use
Customer support
  4.6
  4.6
  4.7
  4.8
Sara Smith

Guidebook for Orientations/Training: Fantastic!

Used monthly for 2+ years
Reviewed 2019-07-17
Review Source: Capterra

Overall if you have the budget for this product I would highly recommend it. It's a fantastic tool to use for small, large, or midsized events, and very easy to use on the back end to schedule and upload information, but also very user-friendly for those who will actually be attending and utilizing the app to move and shake with their schedules.

Pros
Something that I liked most about this software is the scalability and the ability to update in real time. I cannot tell you how much this saved us during orientation trainings for our student staff when I was a Resident Director. We had instances where rooms were changed at the drop of a hat, or lunches/sessions were altered on start or end times and being able to update their schedule within the Guidebook app saved us and prevented catastrophe of having to let everybody know by word of mouth or e-mail; which none of our student staff would check during orientations. For scheduling snafus like this, it really saved the day with the real time updates and made everything seem seamless and like it was running smoothly, even if on the back end planners were running around like a bunch of crazy chickens. This was really great for CRM integration too which was important to us for tracking/data purposes. With syncing and list creations too, you can really impact things big time. For example, we could use this for student events and track ROI for our programs/budget, and also look at new leads for potential future programs with vendors or groups on campus. The possibilities are all there, and you can really customize this to fit your needs.

Cons
Pricing was really dicey for us as we had limited budget for large training groups. You have the options for self versus full service to kind of play around with. Unfortunately with budget cuts we weren't able to sustain using this. With the full service you can control branding which is AWESOME though, so if you have need for that it's really something to consider!

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 10/10

Minimize review

Kenneth Blunt

Great and Easy App for Small Businesses

Used occasionally for 1-2 years
Reviewed 2019-05-03
Review Source: Capterra

I really enjoyed using Guidebook and will probably use it again. Currently I'm looking at other apps that are less expensive

Pros
The app was easy to set up and manage. Even a non-technical person can do it

Cons
It was quite a bit more expensive than other apps of the type

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 8/10

Minimize review

Raymond Rodriguez

Not a fan of Guidebook

Used occasionally for 2+ years
Reviewed 2019-10-07
Review Source: Capterra

Pros
For what it does, Guidebook is very useful. Great at being that one place on the phone for visitors to click to for information about the events taking place on campus.

Cons
Customization is really bad. You're forced to use their color palette, which doesn't make sense.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 4/10

Minimize review

Brenda Salguero

Worth it for your big conference or big event!

Used occasionally for less than 6 months
Reviewed 2019-12-10
Review Source: Capterra

I would definitely use this again! As a first time user there were definitely a few learning curves. But if you're generally tech savvy and have just a general understanding of how apps and things work, you should be completely able to edit and design your own guidebook. And customer service was pretty quick when we needed help if we ever did get stuck (which we did once or twice). Also sidenote: our event was for 200+ people and students.

Pros
It is very user friendly! I was placed in charge of building and adding all the information we needed for our event to guidebook, and as a first time user I found it easy to learn. First, you can work on it and then publish it and make it live. So no worries about accidently messing up before the big day. Second, I loved that you could edit the features - you can easily add a map, a list of speakers, sponsors (which was super important!), surveys, etc. While also being able to customize the features to what you needed. For instance we need to add a project checklist - I was even able to upload my own icon to match the customized feature. Finally, I appreciated the schedule tracking feature which allowed conference attendees to see what workshops or events they were attending depending on the team/track they were on. Very useful when trying to corral and herd a large group of people.

Cons
The survey was difficult to figure out how to use. You have to get out of the guide you're working on and create the survey on your dashboard. From there, you have to ht surveys and polls. Then you can create and edit surveys and attach them to specific events - for instance we had surveys for every workshop, so I was able to attach a survey to each and every workshop we had. BUT the issue came with making sure you attached the survey to the correct event/workshop. Also downloading the data from the survey was super counter intuitive and must be done from the dashboard and NOT the survey area. Its a little confusing in that regard. The guidebook is also hard to edit when its live since some of it can be a bit complicated so I highly recommend trying to double check everything before its published/made live. At least one pro to this is you can test the guide out BEFORE publishing it, which was really nice.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 8/10

Minimize review

Nate Alcorn

Love Guidebook

Used weekly for 2+ years
Reviewed 2019-05-09
Review Source: Capterra

Love Guidebook. Simple, easy, effective. And great customer service.

Pros
We love using Guidebook. It's so simple to teach other editors as well as edit myself. Even though the layout is simple, it's still easy to get creative and intentional with.

Cons
With we had more control of layouts. An easier way to put in static maps as PDF files would be great too,

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 10/10

Minimize review

Guidebook pricing

Starting from
$5/month
Pricing options
Subscription
View Pricing Plans

SELF SERVICE = $5 per device
300 attendees expected: Estimated price = $1,475
500 attendees expected: Estimated price = $2,470
699 attendees expected: Estimated price = $3,470

FULL SERVICE = Starts at $3500 per device, contact for quote.

Guidebook features

API
Collaboration Tools
Customizable Branding
Customizable Templates
Data Import/Export
Drag & Drop Interface
Offline Access
Third Party Integration

Access Control (26 other apps)
Activity Dashboard (25 other apps)
Applications Management (20 other apps)
Automatic Notifications (26 other apps)
Commenting (18 other apps)
Custom Development (30 other apps)
Permission Management (20 other apps)
Real Time Notifications (19 other apps)
Reporting & Statistics (23 other apps)
Role-Based Permissions (21 other apps)
Search Functionality (16 other apps)
Workflow Management (26 other apps)

Videos and tutorials

Additional information for Guidebook

Key features of Guidebook

  • Access Controls/Permissions
  • Admissions Management
  • Alumni Management
  • Attendee Check-in
  • Code-free Development
  • Custom Icons
  • Document Library
  • Faculty / Staff Management
  • Fundraising Management
  • Housing Management
  • Interactive Maps
  • Lists
  • Mobile Development
  • Notifications
  • Scheduling
  • Source Control
  • Web Links
View All Features

Benefits

• Guidebook is a cloud-based mobile app building platform offering unlimited rebranding and customization options to deliver event, visitor and school campus guides, plus apps for Enterprise-level employee engagement.

• Core features include a codeless development model, leveraging a drag and drop builder, customizable UI templates, bulk schedule data import and rapid online publishing.

• Engagement metrics and analytical insights allow builders to track the most used features within their apps with a view on optimizing attendee experience.

• Third-party integration options with existing CRM, event registration and marketing systems such as Salesforce, Veeva, Marketo, Aventri, Eventrbrite, MailChimp and more allow for seamless content data syncing.

• Guidebook mobile app for iOS and Android devices offers on and offline access to event guides, schedules, to-do lists, attendance lists and contact cards, plus the viewing of guides to popular public spaces such as national parks and airports.