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User Testing
Feedback collection

User Testing Software with Feedback Management (2026)

Last updated: February 2026

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Hotjar

4.6

(538)

Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews

Digital experience insights for any business selling online

Hotjar Engage enables you to quickly recruit the right users and get interviews scheduled with minimum fuss. Focus on spotting the key insights while Engage seamlessly hosts, records, and transcribes your calls.

Read more about Hotjar

Users also considered

XM for Strategy & Research

4.7

(423)

Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews

Customer insights & brand research survey management tool

XM for Strategy & Research is a survey management tool designed to help businesses collect feedback and provide insight into brand awareness and consumer preferences. Key features include sentiment analysis, trend alerts, predictive behavior analytics, real-time response monitoring, and data insight reports.

Read more about XM for Strategy & Research

Users also considered

UserTesting

4.5

(130)

Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews

Customer experience management software

UserTesting is a customer experience software, which helps businesses create, launch, and manage video, audio, and written tests to capture feedback about products, services, applications, and marketing campaigns. The testing panel lets users target a specific audience using demographic filtering.

Read more about UserTesting

Users also considered

Survicate

4.6

(99)

Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews

Collect, analyze, and act on customer feedback

Survicate is a complete customer feedback platform to collect, analyze, and act on customer feedback. Run surveys across every digital touchpoint, from email and website to mobile apps. Use AI to easily analyze feedback across sources. Act on customer feedback with 40+ native integrations.

Read more about Survicate

Users also considered

Dovetail

4.6

(97)

Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews

AI-native operating system for customer intelligence.

Dovetail is the AI-native customer intelligence platform that provides a single system of record for transforming customer interactions into actionable insights. It allows product, design, and engineering teams to centralize unstructured data, drive understanding, and accelerate decision-making.

Read more about Dovetail

Users also considered

Luciq

4.6

(95)

Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews

Luciq is the Agentic Observability Platform for Mobile.

AI-powered insights built for mobile teams, enabling faster debugging, proactive issue detection, and seamless releases that meet rising user expectations at scale.

Read more about Luciq

Users also considered

Lyssna

4.6

(85)

Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews

The human side of data-driven decisions.

Lyssna is a user research platform that enables you to test designs with real users to gain audience insights. It offers a range of powerful testing tools. With Lyssna, you can save time and money, improve user engagement, and increase conversion rates.

Read more about Lyssna

Users also considered

Microsoft Clarity

4.8

(56)

Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews

See what your users want—with Clarity

Clarity is a free, easy-to-use tool that captures how real people actually use your site.

Instant heatmaps: See at a glance which areas on your page drive the most engagement.

Session recordings: Watch how people use your site.

Insights: Learn what's working and what isn't.

Read more about Microsoft Clarity

Users also considered

Centercode

4.2

(77)

Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews

Automated, Worry-free Beta Testing

Centercode is a client satisfaction solution which helps businesses manage the entire product lifecycle by capturing feedback from prospects, customers & employees. The platform lets users measure product success through net promoter scores, KPI metrics, & more.

Read more about Centercode

Users also considered

Screeb

4.5

(42)

Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews

We help companies to (re)connect with their customers

The All-In-One Platform  to Build Product Experiences Your Users Will Love

Read more about Screeb

Users also considered

UXArmy

4.5

(23)

Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews

Cloud-based software for managing user research remotely

UXArmy is a cloud-based remote user research software offering usability testing, user interviews, focus groups, surveys, and automated respondent recruitment. The platform provides powerful features for effective usability testing and easy analysis, including an informative dashboard, Figma integration, task logic, screen and video recording, and AI-powered summaries and transcriptions.

Read more about UXArmy

Users also considered

Userfeel

4.5

(16)

Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews

Remote usability testing application for UX researchers

Userfeel is a cloud-based usability testing tool which assists digital agencies and UX researchers with website and app optimization with key features including multilingual support, user journeys, screen activity recording, multi-channel collection, campaign segmentation, and video annotation.

Read more about Userfeel

Users also considered

Wondering

4.7

(10)

Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews

Make product decisions 16x faster with AI-led research.

Wondering is the AI-first user insights platform helping companies grow their revenue and reduce development costs through AI-led user research.

Read more about Wondering

Users also considered

Pixis Insights UI/UX

4.5

(4)

Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews

See your product through your user's eyes.

Pixis Insights UI/UX Testing is an all-in-one user research tool. It empowers every brand by enabling them to see their products through their customer’s eyes. With this AI-led UI/UX testing platform, companies can take away the guesswork in user research with direct feedback from targeted users.

Read more about Pixis Insights UI/UX

Users also considered

Extellio

4.3

(3)

Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews

Powerful user journey analysis

Extellio is the solution for understanding and improving user journeys.

Read more about Extellio

Users also considered

Related categories

Website Monitoring

Automated Testing

Customer Experience

Market Research

User Experience (UX)

Performance Testing

Test Management Tools

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