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Graduway

4.4
(132)

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Graduway - Unleash the Power of Your Network

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(6)

Graduway Pricing, Features, Reviews and Alternatives

Graduway FAQs

Q. What type of pricing plans does Graduway offer?

Graduway has the following pricing plans:
Pricing model: Subscription

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Q. Who are the typical users of Graduway?

Graduway has the following typical customers:
Large Enterprises, Mid Size Business, Non Profit, Public Administrations, Small Business

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Q. What languages does Graduway support?

Graduway supports the following languages:
German, Irish, Arabic, Czech, Turkish, Hungarian, Chinese (Simplified), Spanish, Danish, Dutch, Hebrew, Italian, French, Chinese (Traditional), Portuguese, English, Swedish, Indonesian, Finnish

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Q. Does Graduway support mobile devices?

Graduway supports the following devices:
Android, iPad, iPhone

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Q. Does Graduway offer an API?

Yes, Graduway has an API available for use.

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Q. What other apps does Graduway integrate with?

Graduway integrates with the following applications:
Authorize.Net, PayPal, Google Analytics 360, Blackbaud Raiser's Edge NXT, Salesforce Sales Cloud, LinkedIn for Business, Blackbaud CRM, Meta for Business, Google Calendar, Zendesk Suite

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Q. What level of support does Graduway offer?

Graduway offers the following support options:
Knowledge Base, Email/Help Desk, Chat, 24/7 (Live rep), FAQs/Forum, Phone Support

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Graduway product overview

What is Graduway?

Graduway platform allowing schools, universities, non-profits and corporates to break departmental silos and work together to build powerful virtual networks that cater for the full constituent lifecycle - from prospect to student, alumnus/na to donor, and everything in-between.

Key benefits of using Graduway

  • The web platform and mobile applications are customized and branded for each client, and can be integrated with existing websites, content management systems, CRMs, and databases.

  • Alumni register using their Facebook or LinkedIn accounts, giving access to their personal information so that alumni records can be kept up-to-date, and alumni can invite their connections to join the network.

  • The verification of new alumni can be controlled to ensure that only genuine alumni can access the platform.

  • Users can view alumni activity statistics, including page views, posts, photos, events, likes, messages, connections, networking, jobs, updates, and more, all of which can be downloaded to sync with other systems and databases.

  • Donations can be processed through integration with PayPal, allowing alumni to make donations securely, directly through the Graduway platform.
  • Typical customers

    Freelancers
    Small businesses
    Mid size businesses
    Large enterprises

    Platforms supported

    Web
    Android
    iPhone/iPad

    Support options

    Knowledge Base
    Email/Help Desk
    Chat
    24/7 (Live rep)
    FAQs/Forum
    Phone Support

    Training options

    In Person
    Documentation
    Webinars
    Live Online
    Videos

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    Graduway pricing information

    Value for money

    4.2

    /5

    132

    Starting from

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    Pricing options

    Free plan
    Subscription
    Free trial
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    Value for money contenders

    Graduway features

    Functionality

    4.1

    /5

    132

    Total features

    107

    4 categories

    Most valued features by users

    Activity Dashboard
    Reporting & Statistics
    Learning Management
    Alerts/Notifications
    Third Party Integrations
    Progress Tracking
    API
    Customizable Branding

    Functionality contenders

    Graduway users reviews

    Overall Rating

    4.4

    /5

    132

    Positive reviews

    Rating breakdown
    • Value for money
    • Ease of use
    • Features
    • Customer support
    • Likelihood to recommend8.33/10
    Rating distribution

    5

    4

    3

    2

    1

    68

    54

    10

    0

    0

    Pros
    It is beautiful and intuitive to use (as an administrator and as a user). Every time I share the platform with someone new they say, "wow" and get what we're trying to do immediately.
    The digest feature is one of the best tools on the platform and really promotes interaction and user engagement. We are very pleased with the product.
    Ease of use and set-up, despite the many and varied things that it can do. Customer service is outstanding.
    Cons
    Many searches come up empty which is frustrating because I know they should at least be in the system even if the alum has not joined Westmont Connect.
    Sometimes we do get lost in it especially in the Home Page.
    It also does not logically locate alumni in the system and some are altogether missing.

    Overall rating contenders

    CG
    AvatarImg

    Ciara G.

    President

    Nonprofit Organization Management, 11-50 employees

    Review source

    Overall Rating

    Inclusive Alumni Data Engagement System

    Reviewed 2 years ago

    Transcript

    Ciara: Hi, I'm Ciara, I serve in the role of director of alumni relations and development. My industry...

    AvatarImg
    AvatarImg

    Whitney R.

    Asst. Vice President

    Education Management, 1,001-5,000 employees

    Review source

    Overall Rating

    Great crowd-funding and mini-campaign platform

    Reviewed 8 months ago

    Transcript

    Whitney R.: Hi, my name is Whitney. I'm an assistant vice president and I gave Graduway five out of five...

    AR
    AvatarImg

    Verified reviewer

    Higher Education, 201-500 employees

    Used daily for 1-2 years

    Review source

    Overall Rating
    • Value for money
    • Ease of use
    • Features
    • Customer support

    Share this review:

    It has been a great addition.

    Reviewed 5 years ago
    Pros

    Ability to load our own lists and the ability to link profiles to LinkedIn or Facebook. It's also easy to download Alumni updates for our database.

    Cons

    Slow updates and new feature roll outs. Also inability to match mentors to mentees and see connections.

    LS
    AvatarImg

    Leslie S.

    Primary/Secondary Education, 201-500 employees

    Used daily for less than 6 months

    Review source

    Overall Rating
    • Value for money
    • Ease of use
    • Features
    • Customer support
    • Likelihood to recommend8/10

    Share this review:

    Graduway was the clear choice

    Reviewed 2 years ago

    The entire process has been delightful. Our Professional Service Manager was available whenever I needed her during the set up process and our Account Manager has answered all my questions promptly and they are always interested in our feedback and needs. They are always looking to improve the platform for their users. We like the ease of registration for our alumni. You need to make it easy for them. As an Admin of the account I have very much enjoyed the free webinars Graduway offers along with recording of many topics on their Graduway TV. Hearing best practices and meeting other Admins has been extremely beneficial.

    Pros

    We needed a platform that would allow our alumni to connect with each other more organically and the Graduway platform allows this to happen. Their platform offered the most extensive package with the mentoring piece being something we were very excited about. We were also delighted that an app version was available! All these features would thrill our alumni while allowing us to capture the information we didn't have.

    Cons

    The only issue I have is that the great add ons are quite expensive especially to K-12 schools. We don't have the budgets that large universities do.

    VS
    AvatarImg

    Verena S.

    Education Management, 51-200 employees

    Used daily for 6-12 months

    Review source

    Overall Rating
    • Value for money
    • Ease of use
    • Features
    • Customer support
    • Likelihood to recommend5/10

    Share this review:

    Having the platform is good in we try to channel all our alumni communication and projects here.

    Reviewed 5 years ago

    Offer our alumni the possibility to reconnect and interact (for example in interest groups) in a environment especially adapted to them.

    Pros

    Interesting features. For example the directory is a great tool for our alumni to reconnect. They can sign in with LinkedIn, which makes it very easy to use. It can easily be switched between the user and admin interface, which facilitates daily work.

    Cons

    Quite hard to precisely know, which and how notifiactions will be sent, so sometimes you'll have to create a fake account, to actually see it. Customization possibilites are quite limited (e.g. newsletter picks out parts of the webpage without the ability to adapt), adaption to client's needs is in, many cases, not possible (events are automatically deleted after event date, although we'd need the space for after event surveys etc., to create events for a closed group of selected alumni you'll first have to create a group with these profiles, then create the event in the group and then invite them by name etc.).

    JD
    AvatarImg

    Jim D.

    Higher Education, 501-1,000 employees

    Used daily for 6-12 months

    Review source

    Overall Rating
    • Value for money
    • Ease of use
    • Features
    • Customer support
    • Likelihood to recommend10/10

    Share this review:

    SVSUConnect

    Reviewed 6 years ago

    In my 37 years in Higher Education, I have not had a platform that truly can impact our brand (stories) to enhance our reputation and engage our alumni like Graduway has in a short period of time. Everything they have promised they have delivered and more. They are incredibly responsive to our suggestions and their customer service is outstanding. The campus wide community has embraced this tool, understanding...

    Pros

    It provides our alumni and students significant career navigation, mentoring and networking opportunities. Enhancing our reputation and brand through stories. Providing prospective students and their parent's value (outcomes ) to our degree. Mentoring opportunities for our alumni to mentor our students. This tool can also have a big impact on meeting enrollment and retention goals

    Cons

    It takes time to navigate the university academic side of the house to create win/win scenarios -- one needs to be patient but no doubt the effort will pay off in the long run . Need to create champions through out the university to maximize what the effectiveness of the platform.

    Vendor response

    Thank you Jim for the review.

    BD
    AvatarImg

    Bonnie D.

    Higher Education, 201-500 employees

    Used daily for 6-12 months

    Review source

    Overall Rating
    • Value for money
    • Ease of use
    • Features
    • Customer support
    • Likelihood to recommend10/10

    Share this review:

    Excellent tool to connect students and alumni

    Reviewed 2 years ago

    We have had an excellent experience with Graduway. The customer service is amazing, they are always making improvements and changes to meet the needs of their clients and they take great pride in their product - all wonderful qualities of a great partner!

    Pros

    The Graduway product offered an excellent solution to our community by providing a user-friendly and dynamic directory, which was the main feature we were looking for in new software. In addition to the directory, we have been able to engage students and alumni through mentoring and group connections as well as promote our events through the system. The digest feature is one of the best tools on the platform and really promotes interaction and user engagement. We are very pleased with the product!

    Cons

    If Graduway had a simple integration with BBCRM that would be ideal for our campus.

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