Scholars United Reviews

Review Summary

Pros

Representative has been a pleasure to work with over the years and provides excellent training and is always available for follow-up questions.

Michele S.

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In addition, we found once we learned the system, we, as administrators found it easier to work with. If you have strong skills in technology you will love the autonomy of this system.

Joyce E.

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This program made this years application process a fantastic experience instead of the dread each year when 50 applications showed up on the due date. Our mailroom was quite happy as well.

Sheila S.

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Cons

The largest complaint, if that may be a complaint is the limited ability to customize the look and feel of the landing page for the portal.

George M.

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It was very difficult the old way and this has streamlined our process immensely.

Sheila S.

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By means of tracking, there was no way to develop student profiles and connect email communication directly to the student that would cover an extended period of time.

Joyce E.

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Overall rating

4.7

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10 reviews

recommended

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Great software for grants, scholarships

Reviewed 2 years ago

We are working toward "less paper" in our office, so Community Force has helped us keep everything all in one place. Scholars United is an amazing resource with their videos, and support has been amazing. I have contacted them in an absolute panic some days, and they have always been helpful and efficient. I could not ask for better service! They always explain things in the easiest way possible and provide screenshots to show me what I need to know. A+ service!

Pros

The ease of use! I enjoy creating sections for my applications because it is very self-directed and easy to understand. With minimal issues I have crafted multiple scholarship and grant applications, and each and every one is customizable with lots of options! We also enjoy learning all of the new functions we can utilize as time goes on. It's nice knowing that when I set something up in CF it will work. One thing we could explore in the future is blind applications.

Cons

What I like least is the limitations on reports that can be run from the system. There is a built-in AdHoc Reports feature, but it is limited to Excel. I would love for there to be different ways to run the reports - mainly Microsoft Word or Publisher. Our issue is we have essays with some of our scholarships, and fitting an essay box on an Excel spreadsheet while still trying to make it user friendly isn't possible! I would love to see reports where each each qualifying student could have all of the information needed on one page of a report. So if there are 15 students who qualify, there would be 15 pages, one for each student, in the report. Easier to read than an Excel spreadsheet that scrolls and scrolls.

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Great Software and even better support!!

Reviewed 4 years ago

We have been a CommunityForce customer for just under a year now. Before making the switch to the CommunityForce solution, we utilized a home grown custom built solution to support 6 individual scholarship programs. As with many home-grown systems, it had reached a point of no longer being feasible for us to support. But most importantly, we finally came to the realization as an organization that...

Pros

Support Team. Ease of use. Cost to operate compared to the previous solution. Road map for the future.

Cons

none

Vendor response

Kevin, Thank you so much for this review! Our team here at CommunityForce is honored to have P.E.O International as a dedicated customer! Looking forward to many years of partnership!

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend6/10

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CommunityForce

Reviewed 2 years ago
Pros

We found that our users of our scholarship platform found the software was easy to input information and that the technology requirements was not overwhelming. In addition, we found once we learned the system, we, as administrators found it easier to work with. If you have strong skills in technology you will love the autonomy of this system.

Cons

It was not always easy to go into the system to clone the application and then make necessary changes in the new application. It did require a lot of learning and reviewing numerous videos to find the best way to proceed. In all honesty, this was a self service platform and one needed to become very adept at the technology required to fully implement the application platform. In addition, it was not possible to have multiple applications opened, released and tracked simultaneously and easily which was a requirement for our college saving account application. By means of tracking, there was no way to develop student profiles and connect email communication directly to the student that would cover an extended period of time.

Vendor response

Thank you for the awesome feedback Joyce! If you have any suggestions or feature requests, please submit your ideas in our client support portal!

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Excellent value

Reviewed a month ago

Overall: We originally had a paper process and in 2014 we chose CommunityForce ScholarsUnited as the tool to help us manage our fellowship applications. CommunityForce has really streamlined the application process and reduced the use of packets and binders to manage the applications we get each cycle. e are very satisfied customers of CommunityForce!

Pros

Pros: As a one-person shop, I am able to manage the lifecycle of the fellowship applications without a full team backing me up.

Cons

Cons: One item we have requested is the ability to have even more customized status details so that we can apply multiple status’ to an application.

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9/10

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Our Foundation has had a very positive experience with Community Force and Scholars United!

Reviewed 3 years ago

We received many benefits from Community Force's scholar's united application. It's nice having a robust application portal that can handle many different scholarship funds - all with different application questions and criteria. I highly recommend the software to anyone with small or large scholarship programs.

Pros

I like that this product employs case logic technology so that our applicants can be screened prior to creating a profile and starting an application, or applying for the one of our multiple scholarships using the wrong application form. I also like that students are allowed to upload supporting documents into the application.

Cons

Our selections criteria and scoring matrix are very complex and don't really synch well with SU's evaluation system. As such, we score our applications separately outside of the system, which isn't all that bad because it's very easy to export the application data to a MS Excel spreadsheet. It would be nice if CF and SU could add a CRM feature to their product so that we can continue tracking student payments while they are receiving funding from our program, and then after they've graduated, keep them in the system for alumni cultivation and communication purposes.

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9/10

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Takes the workload off your desk from receiving paper applications. Streamlined the process!

Reviewed 3 years ago

Ease of awarding the scholarship and no more paper piles on my desk. The mailroom used to get tons of applications on the last day of the deadline and it was overwhelming having to make copies of every single essay and enough copies of each for our judges. It was very difficult the old way and this has streamlined our process immensely.

Pros

This program has streamlined our application process by 100%. We received twice as many applications and the students were very computer savvy so it was a breeze for them to fill out. The emails sent to them were received and they responded if they had questions so it was very helpful to be able to email more than one person at a time. The spreadsheet to export was nice to have when a complete list of applicants was needed. This program made this years application process a fantastic experience instead of the dread each year when 50 applications showed up on the due date! Our mailroom was quite happy as well! Overall this was a delight to have this year and look forward to next year!

Cons

What I do not like is the Help Center. I have tried to type in simple questions like "how to sort columns" there was not an answer for it. I loved the training videos that I participated in an simply watch those for the information. I feel that the training videos on the Help Center were made by the computer savvy employees of the company that are way more technical that the average person learning to use this software for the first time.

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Creating a hub for scholarship finding and applications

Reviewed 3 years ago

We enhanced the faculty and student experience dramatically by providing easy to access and consolidated views to opportunities. The workflow of pre and post award was outstanding.

Pros

Easy-to-use and administer. Integrates easily with student information systems and SSO. We now have a way for students, faculty and staff to go to a single portal to search, find and apply to various award opportunities. This has vastly improved the overall engagement with our community.

Cons

The largest complaint, if that may be a complaint is the limited ability to customize the look and feel of the landing page for the portal. This is important as the default 'look' is quite different (primitive) from other services available online.

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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CFL Scholarships

Reviewed a year ago
Pros

The accessibility of customer support, ease of implementation, and additional support provided through videos/tutorials.

Cons

I can't think of any at this time in regards to the software.

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Community Force is user-friendly and adaptable

Reviewed a year ago

Representative has been a pleasure to work with over the years and provides excellent training and is always available for follow-up questions.

Pros

Students have a one-stop shop for all of our 36 different scholarship funds. The reviewers and selection process is much easier and friendly to use.

Cons

There is so many options/features that sometimes it seems overwhelming when building the database.

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Scholarship software

Reviewed a year ago

We have been working with Community Force since 2014. My experience with them has been excellent.

Pros

Easy to use for students and reviewers. Fairly easy to update from one year to the next. Excellent customer support.

Cons

It's not super easy for the admin to make changes to the system.