We use this software for so many purposes, more than what we originally thought. We can communicate to students and parents regarding news, projects, due work, markings etc.
The product owners and developers have always been very clear with how they see their product growing and how we can influence and feed in ideas and features. Even through rapid growth they have still remained true to their vision which convinced us to sign up 6 years ago.
There are quite a few settings in the admin panel that need better explanation, for us who have been using the system for a long time we know them but new users might be overwhelmed. That said, the more granular the settings the more you can customise it for your own environment.
Hey David. Thanks for spending the time to provide such a great review and great feedback. We've loved working with you and your team thus far.
The superuser's admin area certainly does offer a wide range of configuration. I see that in our community Ideas forums that our community of schools are discussing and voting on how our administration area can be presented in an easier way. Hopefully we can improve this area in the future. Thanks so much for the feedback and support. :)
Likelihood to recommend: 10/10
Schoolbox has been an excellent LMS for what we were looking for. We wanted a product that provided virtual learning spaces and it does this well.
Schoolbox is easy to use for staff, to set up their pages, and for students to use. It is facilitating a shift in practice, initially for assessment, and now we are focusing on how it can enhance learning. Parents regularly access student assessment information via an App. The company provide good service technically, and are open to listening to teachers and schools as to what they want to improve the product. In the few years we have been using it, many initiatives have been added in response to school and teacher feedback. They also run an annual Meetup conference for users which is very useful as well. The company supported the school through the implementation process and their ongoing product support is very good.
We find the Markbook facility useable but inflexible. We can't set up subfolders which is how we have previously worked with another Markbook. This is the feature staff find most frustrating. Technically, it has taken some time to smooth out the link between our SIS (PCSchool) and Schoolbox. Getting the two software systems to talk to each other has been a technical challenge. It is now working relatively well, but we do not have a live connection which would be possible if we used Synergetic. The fact that we have to do manual updates is time-consuming and a bit frustrating for the ICT team. Note though that the issue is more with our SIS than a fault of Schoolbox.
Thanks for your feedback Julie. We're always looking to improve our SIS connectors and are working on new tech that is being slowly rolled out to existing connectors to make them cloud ready and cover more data points. We also appreciate that your school was first to partner with us on the PCSchool integration. New SIS integrations are challenging given the work involved from all three parties, but we feel it's worth the effort for long term automation.
Regarding your Markbook frustrations, each class has a Markbook, however there is no way to group these in folders. However, we now have a Course Markbook (https://help.schoolbox.com.au/homepage/2427) which groups classes by Course in a single view. We also recently added the much requested Rubric Markbook (https://help.schoolbox.com.au/homepage/2476/textBox#component107129). Check out these great features, hopefully they can assist you and your staff achieve your goals.
Thanks again for your kind words.
Likelihood to recommend: 9/10
Schoolbox allows us to have a single platform that all users within our community can engage with. Instant delivery of curriculum content, feedback and results means we can enrich our learning environment with minimal impact of teacher admin overhead. Our notifications, news and alerts can be delivered more dynamically and with audience targeting we can reduce the white noise of all community news blast outs. The product is always evolving with innovative approaches to classroom delivery.
The product does not include a lot of typical administrative features (permission structures, capacity management, deleting). Documents within the system are not dynamic. It is upload and download, which seems a little archaic in the modern collaborative world.
Likelihood to recommend: 9/10
- We have had a number of priority issues with Schoolbox which we have received support for but unfortunately resolution has taken alot longer than we had expected. - Generally when we call, the support staff have been very responsive.
- Once you know how to maintain the product, it is highly configurable which enables the pages to be tailored to meet College's requirements. - The product is rich in functionality but the good news is you can phase the implementation of this in line with College's requirements and timeframes.
- It currently doesn't integrate with our School Management System - TASS. - On the UPS, there is internal processing which is not visible to administrators of the systems which has caused us challenges with our data.
Hi Samantha. Thanks for taking the time to review Schoolbox and provide us feedback.
The TASS School Information System (SIS) has been a close partner of Schoolbox for many years, where we've built a deep integration with TASS. See our TASS Integration documentation here: https://help.schoolbox.com.au/account/anonymous.php?page=/homepage/497
We also have documentation on the TASS UPS Queries which can help calrify some of the processes. See here: https://help.schoolbox.com.au/account/anonymous.php?page=/homepage/2402
I suggest our team reach out to assist with enabling the Schoolbox + TASS integration.
Thanks again for your review and wishing you all the best.
Likelihood to recommend: 6/10
We are merging dozens of online systems and several communication channels into one place. We are minimising numerous risks (for example, loss of intellectual property and loss of class time) by using Schoolbox. My College has nothing but praise for Schoolbox! Now we have it, we cannot imagine life without it.
There are so many things to love! Schoolbox has positively changed our entire culture of our College. Our communication has been dramatically streamlined. The thousands of parents in our community receive their messages from one point and are happier than they were when we used a SharePoint instance. The ability to bring all of the online systems that we use to one place (our Schoolbox instance) is saving us time. Schoolbox allows us to create templates of our pages, and so our community know where on the page the information they are looking for is no matter what page they are viewing. These two factors alone have saved us thousands of hours in our classrooms. Our staff love the fact that the courses are saved and reused from year to year. They love the drag and drop nature of content creation and the fact that the existing work can be dragged into Schoolbox. It means that they do not have to start everything from scratch. They can still use the content that was existing before we went into Schoolbox. Of course, they are also using the new implementation as a way to audit the existing content and refresh it as they need to. The ability to offer secure group spaces to our extra-curricular groups such as student clubs and parent groups is a feature we have never been able to provide before. Finally, I have to offer praise to the Schoolbox Support Staff who work hard to support us in making our Schoolbox instance very successful in our College.
The administration area can take a little while to learn. It is a very complex area. However, only superusers use this space, so most users never have to deal with it. There is a lot of support available to assist superusers. Schoolbox Support staff and the Professional Services Team are only a phone call away if I ever need help.
Likelihood to recommend: 10/10
All pricing is in Australian dollars (AUD).
Basic: $21/student/year hosted or $16/student/year on premise + one-time installation fee
Premium: $24/student/year hosted or $19/student/year on premise + one-time installation fee
Elite: $28/student/year hosted or $23/student/year on premise + one-time installation fee
All plans require an additional one-time fee of $1,960 for the Schoolbox Launch Sessions as well as a fee of $2.50 per student for teacher training.