App comparison
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Engagely
5
2
4
2
3
1
2
0
1
0
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
World's Leading Conversational Customer Engagement Platform
Last updated: September 2026
Engagely Alternatives & Competitors (2026)
Top 6 free alternatives
LiveAgent
Cloud-based customer service platform for all sizes
0.3
Value for money
Starting price
No pricing info
0.4
Functionality
Account Management
5/5
Agent Interface
4.8/5
Alerts/Escalation
4.6/5
Top Features
Autoresponders
3/5
Autoresponders
N/A
Chatbot
N/A
Birdeye
Cloud-based agentic marketing for multi-location brands
0.2
Value for money
No pricing info
Starting price
No pricing info
0.4
Functionality
Activity Dashboard
4.8/5
Activity Tracking
4.5/5
2-Way Messaging
4/5
Top Features
Autoresponders
3/5
AI/Machine Learning
N/A
Alerts/Escalation
N/A
Text
AI-powered support that turns every chat into revenue.
0.1
Value for money
Starting price
No pricing info
0.4
Functionality
AI Copilot
5/5
Alerts/Escalation
5/5
A/B Testing
N/A
Top Features
Autoresponders
3/5
Analytics
N/A
Autoresponders
N/A
0.2
Value for money
Starting price
No pricing info
0.4
Functionality
Activity Tracking
5/5
AI/Machine Learning
4.6/5
AI Copilot
4.3/5
Top Features
Autoresponders
3/5
Alerts/Escalation
N/A
Analytics
N/A
0.2
Value for money
Starting price
No pricing info
Functionality
Activity Tracking
5/5
Agent Interface
5/5
Alerts/Notifications
4/5
Top Features
Autoresponders
3/5
Analytics
N/A
API
N/A
0.2
Value for money
Starting price
No pricing info
0.1
Functionality
Canned Responses
4.5/5
API
4.3/5
AI/Machine Learning
4.2/5
Top Features
Autoresponders
3/5
Activity Tracking
N/A
Alerts/Escalation
N/A
0.6
Value for money
Starting price
No pricing info
0.7
Functionality
Agent Interface
4.9/5
Automated Routing
4.9/5
API
4.7/5
Top Features
Autoresponders
3/5
AI/Machine Learning
N/A
Analytics
N/A
0.1
Value for money
Starting price
No pricing info
0.4
Functionality
Activity Tracking
5/5
Automated Responses
5/5
Activity Dashboard
4.8/5
Top Features
Autoresponders
3/5
Analytics
N/A
Autoresponders
N/A
0.1
Value for money
Starting price
No pricing info
0.2
Functionality
Access Controls/Permissions
5/5
Communication Management
4.5/5
Alerts/Notifications
4.3/5
Top Features
Autoresponders
3/5
Activity Dashboard
N/A
Activity Tracking
N/A
0.2
Value for money
Starting price
No pricing info
0.2
Functionality
A/B Testing
N/A
Access Controls/Permissions
N/A
AI Copilot
N/A
Top Features
Autoresponders
3/5
Analytics
N/A
Autoresponders
N/A
0.1
Value for money
Starting price
No pricing info
0.1
Functionality
Activity Dashboard
5/5
Adaptive Learning
N/A
AI Agent Configuration
N/A
Top Features
Autoresponders
3/5
Activity Tracking
N/A
Analytics
N/A
0.1
Value for money
Starting price
No pricing info
Functionality
Call Center Management
4.8/5
Alerts/Escalation
4.7/5
Alerts/Notifications
4.5/5
Top Features
Autoresponders
3/5
Activity Tracking
N/A
Analytics
N/A
Value for money
No pricing info
Starting price
No pricing info
Functionality
Autoresponders
5/5
Canned Responses
4.4/5
AI/Machine Learning
4.1/5
Top Features
Autoresponders
3/5
Activity Tracking
N/A
Alerts/Escalation
N/A
0.4
Value for money
Starting price
No pricing info
0.3
Functionality
AI Copilot
5/5
AI/Machine Learning
4.5/5
Activity Tracking
4/5
Top Features
Autoresponders
3/5
Analytics
N/A
API
N/A
Value for money
Starting price
No pricing info
0.1
Functionality
API
4.3/5
AI/Machine Learning
4/5
Automated Responses
4/5
Top Features
Autoresponders
3/5
Activity Tracking
N/A
Analytics
N/A
0.6
Value for money
Starting price
No pricing info
0.6
Functionality
Activity Dashboard
5/5
AI/Machine Learning
5/5
Contextual Guidance
5/5
Top Features
Autoresponders
3/5
Activity Tracking
N/A
Alerts/Escalation
N/A
0.7
Value for money
No pricing info
Starting price
No pricing info
0.8
Functionality
AI/Machine Learning
5/5
Automated Responses
5/5
Access Controls/Permissions
N/A
Top Features
Autoresponders
3/5
Activity Tracking
N/A
Alerts/Escalation
N/A
0.2
Value for money
Starting price
No pricing info
0.1
Functionality
360 Degree Feedback
N/A
A/B Testing
N/A
Access Controls/Permissions
N/A
Top Features
Autoresponders
3/5
Alerts/Escalation
N/A
API
N/A
0.5
Value for money
Starting price
No pricing info
0.1
Functionality
Access Controls/Permissions
N/A
Automated Responses
N/A
Canned Responses
N/A
Top Features
Autoresponders
3/5
Analytics
N/A
Autoresponders
N/A
0.7
Value for money
No pricing info
Starting price
No pricing info
0.8
Functionality
Alerts/Notifications
5/5
API
5/5
AI
N/A
Top Features
Autoresponders
3/5
Activity Dashboard
N/A
Activity Tracking
N/A