getapp-logo

App comparison

Add up to 4 apps below to see how they compare. You can also use the "Compare" buttons while browsing.

Software categoriesBlog & researchAbout us

GetApp offers objective, independent research and verified user reviews. We may earn a referral fee when you visit a vendor through our links. 

Conversational AI Platform Software with Multi-Channel Communication (2026) - Page 3

Last updated: March 2026

1 filter applied

Features

Integrated with

Pricing model

Devices supported

Organization types

User rating

296 software options

Acobot logo

Self-learning conversational AI for lead nurture on websites

learn more
With an Acobot live chat robot you can answer customer questions instantly, with a human touch and turn them into paying customers like never before. Acobot is fully automated. It works 24 hours a day, seven days a week, even when you go to the beach.

Read more about Acobot

Users also considered
Chatbase logo

Build and train an intelligent chatbot powered by ChatGPT

learn more
Rapidly train your chatbot using online or offline data and effortlessly integrate it as an iframe or support widget on your website. Craft an intelligent chatbot akin to ChatGPT, perfectly aligned with your brand, in minutes.

Read more about Chatbase

Users also considered
Kommunicate logo

Customer support automation tool for enterprises

learn more
Kommunicate is a live chat software designed to help businesses in the healthcare, eCommerce, education and other sectors build custom AI-powered chatbots. Administrators can create NLP-powered support bots to schedule meetings, qualify leads, and support customers.

Read more about Kommunicate

Users also considered
Giosg logo

AI-powered chat for customer service and sales teams.

learn more
Live chat with the best user experience for the agents, chat routing, workflow with real-time analytics among other superb features.

Read more about Giosg

Users also considered
CRM Messaging logo

Bringing businesses closer to customers

learn more
CRM Messaging Conversational AI automates customer interactions with AI chatbots and voice assistants. Engage users in real-time across multiple channels, improve response times, qualify leads, and enhance customer support with intelligent automation for seamless communication and better engagement.

Read more about CRM Messaging

Users also considered
Plum Voice logo

Voice Automation Solutions

learn more
Plum Voice powers innovative automated solutions for IVR systems, virtual agents, chatbots, messaging campaigns & other applications.

Read more about Plum Voice

Users also considered
INSIDE logo

Cloud-based visual AI-powered customer engagement solutions.

learn more
Powerfront offers an array of products enabling businesses to flawlessly replicate in-person experiences online, helping both the company’s own clients and their end-users to drastically improve operational efficiency and effectiveness.

Read more about INSIDE

Users also considered
Mava logo
Category Leaders

Cloud-based conversational AI & customer service platform

learn more
Mava is a cloud-based customer support platform for community-driven companies. It provides a comprehensive solution to support, respond, track, and optimize customer support from one centralized and secure dashboard.

Read more about Mava

Users also considered
Smith.ai logo

Smith.ai: A superior 24/7 customer engagement solution.

learn more
AI Receptionist and North America-based human receptionists respond 24/7 to inquiries. We capture & convert leads, and assist clients. We offer the superior experience of an in-house receptionist, backed by powerful AI to achieve accuracy and efficiency without losing the human touch.

Read more about Smith.ai

Users also considered
User.com logo

The engine of growth. An all in one solution for user data.

learn more
User.com is marketing automation platform aimed at boosting engagement and improving conversion by using a single data source for your customers, reaching them through a wide range of communication channels: email, live chat, chatbot, push notifications, and many more; all available in one place.

Read more about User.com

Users also considered
Quiq logo

Business messaging solution - SMS, FB Messenger, Kik, & Chat

learn more
Quiq business messaging connects companies with their customers on the channels they are already using, SMS/Text, Facebook Messenger, Kik, and Chat

Read more about Quiq

Users also considered
Haptik logo

Conversational AI tool with natural language processing

learn more
Haptik is a conversational AI software that helps businesses streamline operations related to contactless shopping, FAQ automation, request routing, and more. Administrators can use predefined templates to build IVAs based on specific business requirements and use cases.

Read more about Haptik

Users also considered
yellow.ai logo

Empowering Businesses with Customer Service Automation

learn more
Yellow.ai empowers enterprises with AI-driven customer service automation for efficiency and cost reduction. Serving 1100+ clients like Sony in 85+ countries and 135+ languages, our platform is trained on 16B+ annual conversations. Founded in 2016 and backed by $102M, we innovate continuously.

Read more about yellow.ai

Users also considered
Botpress logo

On-premise conversational AI platform for creating chatbots

learn more
Botpress is an on-premise conversational artificial intelligence (AI) platform designed to help businesses in healthcare, financial services, eCommerce, education and other industries create chatbots using natural-language understanding (NLU) technology. Managers can embed chatbots on web pages and utilize a centralized dashboard to gain insights into engagement metrics.

Read more about Botpress

Users also considered
Y Meadows logo

Automate support requests that are slowing your team down!

learn more
Y Meadows helps enterprises serve their customers and employees faster and more effectively than ever before using AI and custom NLP models to automate tasks that slow them down. For example, Y Meadows AI solution can automatically route, enrich, and resolve messages with zero human intervention!

Read more about Y Meadows

Users also considered
Serviceform logo

AI-powered conversations for better website conversions

learn more
Serviceform is a website conversion platform that helps businesses engage visitors, capture leads, and manage conversations using AI agents, chatbots, live chat, and forms—all from one centralized system.

Read more about Serviceform

Users also considered
Alana logo
Category Leaders

Chatbot

learn more
Alana is an AI chatbot that provides customer service, marketing, and sales support. Its ultimate mission is to enhance the connection between brands and their customers.

Read more about Alana

Users also considered
Boost.AI logo

Cloud-based conversational AI platform for enterprise

learn more
No-code Conversational AI Platform for Enterprise

Read more about Boost.AI

Users also considered
Replicant logo

Conversational AI platform

learn more
Conversational AI platform and autonomous contact center management software. The provides always-on and flexible call center capacity for customer service with voice AI.

Read more about Replicant

Users also considered
Botsify logo

Live chat and conversational AI solution

learn more
Botsify is a live chat solution that works 24/7. It enables businesses to delight their customers and improve their sales by engaging them in real-time, sending personalized messages, and assisting with bot assistance conveniently. Other than the normal email communication channels like Messenger, Website, Whatsapp, Instagram and email, Botsify also connects with Facebook Messenger and Skype to give you a complete holistic view of your customer communication.

Read more about Botsify

Users also considered
Conversational Cloud logo

AI-Powered Chatbots, Messaging & Live Chat for Businesses

learn more
LivePerson’s proprietary Conversational AI suite enables brands to detect consumer intents in real time, build chatbots to fulfill those intents at scale alongside human experts, and deploy these AI-powered engagements across the most popular messaging channels.

Read more about Conversational Cloud

Users also considered
Locobuzz logo

Digital customer experience management

learn more
Locobuzz provides a full suite of digital customer experience management solutions for businesses. It is a SaaS platform that leverages artificial intelligence, machine learning, and big data analytics to solve all aspects of marketing automation.

Read more about Locobuzz

Users also considered
Cognigy.AI logo

Enterprise Conversational AI Platform

learn more
Business-focused Conversational AI solution to help enterprises deliver outstanding services experiences.

Read more about Cognigy.AI

Users also considered
Ushur logo

Conversational AI platform for finance industry

learn more
Ushur delivers the world’s first AI-powered Customer Experience Automation platform that has been purpose-built, from the ground up, to intelligently automate entire customer journeys, end to end.

Read more about Ushur

Users also considered
Amio logo

Amio helps you create AI chatbots for your e-shop.

learn more
Amio helps you create AI-powered chatbots for e-shops that automate 95% of customer queries.

Amio's chatbot can answer any after-sales question and help with shopping by recommending the right products. By detecting customers in need of an assistant and proactively starting a conversation with them

Read more about Amio

Users also considered