Chaser Pricing, Features, Reviews & Comparison of Alternatives

Chaser

Cloud credit control software

4.97/5 (30 reviews)

Chaser overview

What is Chaser?

Chaser is a cloud credit control software for XERO and QUICKBOOKS ONLINE, that offers businesses a single platform from which to follow-up with customers to ensure they pay their invoices. Incorporating custom scheduling and customisable email templates, Chaser aims to deliver a user-friendly credit control solution for finance teams. On average we save our customers over 7 hours per week and boost their cash flow by $22,000 per $500,000 of turnover.

Utilising Chaser's customisable templates, users can create and send multiple follow-up emails to customers, utilising placeholder text to personalise each email. Users can customise their email signature and the address emails are sent from, and support for file attachments allows users to attach copies of invoices or statements to emails. With Chaser's custom scheduling functionality, users can manage email timings, escalation, and automated thank you messages to be sent when payment has been received. Multiple schedules can be created and managed for different groups of customers.

Designed to match the look and feel of manual emails, Chaser allows users to follow-up on multiple invoices in the same email chaser. Through email personalisation, Chaser aims to avoid showing the common signs of email automation.

With customer insights, email history, and the ability to add notes, Chaser serves to grant users actionable insight into customer activity. By adding notes and maintaining a complete log of all email chasers, Chaser enables users to locate information on specific invoices easily. With one-click integration and automatic uploads and updates, Chaser allows users to connect to their accounting system and transfer customer and invoice information securely.
www.chaserhq.com

Pricing

Starting from
$35/month
Pricing options
Subscription
Free trial
Value for money
View Pricing Plans

Devices

Business size

S
M
L

Markets

United States, Canada, United Kingdom, Australia, China and 5 other markets, India, Japan, Germany, Brazil, Mexico

Supported languages

English
Chaser screenshot: ChaseFeed: A dashboard for a quick overview of your credit control function.Chaser: Features & BenefitsChaser screenshot: Templates: Customise your automatic email chasers in your own writing style using static prose and dynamic placeholders for invoice-specific and customer-specific information.Chaser screenshot: Schedules: Decide exactly when you want your email chasers to be sent, with respect to the invoice due date. Create multiple custom schedules for your different customer types.Chaser screenshot: Senders: Your automatic email chasers reflect your regular business email address, and include your normal email signature. To your customer, it appears as though you've sent a hand-typed email, boosting engagement and getting your invoice paid.Chaser screenshot: Invoice History: See a consolidated history of all automatic chasers sent, and email replies back and forth between you and your customer - all in one single place. No more rooting through inboxes and sent items to determine the status of an invoice.

Chaser reviews

Excellent
29

Very good
1

Average
0
Poor
0
Terrible
0
Value for money
Features
Ease of use
Customer support
  5.0
  4.9
  4.9
  5.0
Anonymous

Automated Billing Made Easy

Used weekly for 6-12 months
Reviewed 2020-03-23
Review Source: Capterra

Chaser is a nifty tool that allows us to automate our simple billing tasks which is a huge financial and time benefit for my firm.

Pros
I love Chaser's one-click integration with 3rd party apps. We try and automate all our billing invoices so we can minimize mistakes and free up our teams to work on more high value important things - Chaser allows us to accomplish this goal.

Cons
I sometimes wish they had ticketing available for customer support. Many folks on my team are familiar with that process and it is a pain to re-train them, but that is not a huge problem.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 8/10

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Jonathan Fox

Chaser is easy to use and has saved us many hours . The interface is very clear and intuitive.

Used daily for 2+ years
Reviewed 2017-06-12
Review Source: Capterra

Reduction in debtor days. Improved cashflow. Much better understanding of credit control and the benefits of intelligent automation.

Pros
We have been using Chaser since August '14. I highly recommend implementing it into any businesses' Xero setup. Within a couple of months we noticed a dramatic decrease in debtor days. It has more than paid for itself financially, in fact there is a definite return on investment. We have had positive feedback from our clients as they are impressed with how efficient our credit control systems are. With the direct bank feed into Xero, once the payment has been reconciled, Chaser can be set to send out an automatic 'Thank you for paying' email. This is a great feature. Implementing Xero in my business was one of the best business decisions I have made and in turn, implementing Chaser for our credit control has proved to be an excellent decision.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 10/10

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Sarah Morris

The simple automated process of Chaser has enabled us to regularly chase our debtors with ease.

Used daily for 2+ years
Reviewed 2017-06-13
Review Source: Capterra

Helps us focus on outstanding invoices, regular company tailored chasing is possible with very little set up required.

Pros
Chaser is linked directly to Xero software and therefore makes the chasing process simple with very little administration required. Chaser is simple to set up, maintain and use. The reporting tool gives up to date information on all invoices outstanding with detailed information which can be exported if required.

Cons
The system currently only allows notes to be made on the individual invoices and not on a client as a whole, which can result in the need to duplicate the same note for multiple client invoices manually.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 9/10

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Emma Fox

Chaser is brilliant! It is super easy to use and can be set up in a matter of minutes!

Used daily for 2+ years
Reviewed 2017-06-12
Review Source: Capterra

Decreased debtor days. Not a single thing!! It does exactly what it promises and their customer service is second to none!!

Pros
You can personalise and customise all the settings and email content so that the emails actually feel like they are coming from you. Once you have the schedules set up you can sit back and let the automation of credit control take over. We have seen a dramatic decrease in debtor days for our clients that use Chaser. It is also easy to set rules for clients you don't want to chase. It really can be set up in a matter of minutes. My personal favourite is the 'thank you for paying' email. Chaser is totally awesome!!

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 10/10

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Stephen Paul

Awesome software does exactly what it says on the tin

Used daily for 2+ years
Reviewed 2017-06-08
Review Source: Capterra

Pros
Just got back from holiday and wanted to share my experience with you I've spent about five minutes each day reconciling bank on xero The chasers went out and what a pleasant surprise I had whilst the family and I sat down for tapas next to the beach, money came in for about 15% of our debtors I also had three debtors tell me they will pay me in the next few days All with me doing nothing The system does exactly what it says on the tin and is brilliant Thank you for helping me to maintain healthy cashflow while I am on holiday

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 10/10

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Chaser pricing

Starting from
$35/month
Pricing options
Subscription
Free trial
View Pricing Plans

Chaser offers specific pricing information for users of the following regions: Australia, Europe, New Zealand, United Kingdom, United States.

For the rest of the world, Chaser's pricing in USD is as follows:

BASIC plan: $35 per month
STANDARD plan: $95 per month
PROFESSIONAL plan: $125 per month
ENTERPRISE plan: $325 per month

Chaser features

Accounting Integration
Accounting Management
Billing & Invoicing
Invoice Management
Third Party Integration

API (280 other apps)
Activity Dashboard (231 other apps)
Audit Trail (140 other apps)
Automatic Notifications (169 other apps)
Compliance Management (191 other apps)
Customizable Reporting (172 other apps)
Data Import/Export (183 other apps)
Electronic Payments (173 other apps)
Expense Tracking (164 other apps)
Financial Analysis (132 other apps)
Invoice Processing (153 other apps)
Multi-Currency (166 other apps)
Real Time Data (147 other apps)
Reporting & Statistics (262 other apps)
Workflow Management (154 other apps)

Videos and tutorials

Additional information for Chaser

Key features of Chaser

  • Invoice history
  • Automatic upload
  • Automatic update
  • Customizable email templates
  • Invoice & statement attachments
  • Template creation
  • Custom scheduling
  • Email escalation
  • Automated thank you messages
  • Schedule creation
  • Group management
  • Email address & signature personalization
  • Customer behavior insights
  • Notes
  • Email history log
  • Xero integration
  • Multiple chasing schedules
  • Email consolidation
View All Features

Benefits

Chaser includes customizable email templates, allowing users to create and send invoice chasing emails to customers without having to start from scratch.
Chaser offers custom scheduling technology, helping users manage the timings at which emails are sent and automate the sending of thank you messages when invoices have been reconciled.
Chaser provides information on the paying behaviour of customers, giving users insight into how to best manage their credit control processes.
Chaser maintains a complete email history, granting users automatic access to a detailed log of all email follow-ups sent and replies received.