Chaser Pricing, Features, Reviews and Alternatives

* sends what looks like personalized emails to our clients and solicits a response * is automated so all invoices can be prioritized instead of just delinquent ones - the early follow up helps keep our invoices top of mind with our clients * increases the amount and time to collection * keeps all communication logged in the software so anyone on the team can see the trail

* wish there was a way to easily send the initial invoices via this software - however don't think its a feature for any A/R collections tool * if we could see the improved time to collection overall and/or for certain clients from a certain period (DSO) compared to a prior period that would be very cool - and helpful to make a case to keep the software to management

Hi Hinal, Thank you so much for this review. It's great to hear that you have had a positive experience with Chaser. Thank you so much for the honest feedback, it is very helpful for us to keep developing and to keep releasing valuable features to you and the rest of our users. If you have any questions at all. Please get in touch at support@chaserhq.com. Many thanks again, The Chaser Team

We have been using Chaser since August '14. I highly recommend implementing it into any businesses' Xero setup. Within a couple of months we noticed a dramatic decrease in debtor days. It has more than paid for itself financially, in fact there is a definite return on investment. We have had positive feedback from our clients as they are impressed with how efficient our credit control systems are. With the direct bank feed into Xero, once the payment has been reconciled, Chaser can be set to send out an automatic 'Thank you for paying' email. This is a great feature. Implementing Xero in my business was one of the best business decisions I have made and in turn, implementing Chaser for our credit control has proved to be an excellent decision.

No cons were added to this review

Recently we have started using the collections feature and this has resulted in a payment of a couple of long outstanding invoices which we were pleased about. Easy to submit information for the collections team, quick and informative updates from the team too.

When our clients respond to chaser emails, we cannot reply directly. We have to re-type their address in order to send a response to them and sometimes I forget to do so which results in a bounce back.

We have been using this programme for about 2 years now. It makes the process of credit control seamless, we have over 200 customers so the ability to make notes and in effect keep a diary is what I like most. All the information I need and history on the customer is in front of me, especially when I have bad debt to chase.

I wish the programme included credit notes.

Hi Kerri, Thank you for your kind words. It's great to hear the positive impact that Chaser has had on your credit control process. Thank you for your feedback. We really appreciate and encourage your feedback as it helps us identify where we need to improve. Please let us know if you have any questions or need help with anything credit control related. Many thanks, The Chaser Team

Love the monthly statements, saves so much manual work, and feed back from customers is always good. Being able to tailor the chaser emails dependent on customer group ensures we can offer the best customer service. The service we offer is global, as such we need to take this into consideration with our approach. Daily email summary prior to the chaser email being sent ensures we are not chasing customer unnecessarily. Overall a great product we can continue to use as the company grows.

No cons - we continue to review our approach and can easily change this as we require.

Hi Gavin, Thank you so much for your positive review. We are really happy to hear that you have had enjoyed using the Chaser software. If you have any questions at all or need help with anything Credit Control related. Please get in touch at support@chaserhq.com. Many thanks again, The Chaser Team