Chaser Pricing, Features, Reviews & Comparison of Alternatives

Chaser

Cloud credit control software

4.97/5 (29 reviews)

Chaser overview

Chaser is a cloud credit control software for XERO and QUICKBOOKS ONLINE, that offers businesses a single platform from which to follow-up with customers to ensure they pay their invoices. Incorporating custom scheduling and customisable email templates, Chaser aims to deliver a user-friendly credit control solution for finance teams. On average we save our customers over 7 hours per week and boost their cash flow by $22,000 per $500,000 of turnover.

Utilising Chaser's customisable templates, users can create and send multiple follow-up emails to customers, utilising placeholder text to personalise each email. Users can customise their email signature and the address emails are sent from, and support for file attachments allows users to attach copies of invoices or statements to emails. With Chaser's custom scheduling functionality, users can manage email timings, escalation, and automated thank you messages to be sent when payment has been received. Multiple schedules can be created and managed for different groups of customers.

Designed to match the look and feel of manual emails, Chaser allows users to follow-up on multiple invoices in the same email chaser. Through email personalisation, Chaser aims to avoid showing the common signs of email automation.

With customer insights, email history, and the ability to add notes, Chaser serves to grant users actionable insight into customer activity. By adding notes and maintaining a complete log of all email chasers, Chaser enables users to locate information on specific invoices easily. With one-click integration and automatic uploads and updates, Chaser allows users to connect to their accounting system and transfer customer and invoice information securely.
www.chaserhq.com

Pricing

Starting from
$35/month
Pricing options
Value for money
View Pricing Plans

Devices

Business size

S
M
L

Markets

United States, Asia, Australia, Brazil, Canada and 9 other markets, China, Europe, Germany, India, Japan, Latin America, Mexico, Middle-East and Africa, United Kingdom

Supported languages

English
Chaser screenshot: ChaseFeed: A dashboard for a quick overview of your credit control function.Chaser: Features & BenefitsChaser screenshot: Templates: Customise your automatic email chasers in your own writing style using static prose and dynamic placeholders for invoice-specific and customer-specific information.Chaser screenshot: Schedules: Decide exactly when you want your email chasers to be sent, with respect to the invoice due date. Create multiple custom schedules for your different customer types.Chaser screenshot: Senders: Your automatic email chasers reflect your regular business email address, and include your normal email signature. To your customer, it appears as though you've sent a hand-typed email, boosting engagement and getting your invoice paid.Chaser screenshot: Invoice History: See a consolidated history of all automatic chasers sent, and email replies back and forth between you and your customer - all in one single place. No more rooting through inboxes and sent items to determine the status of an invoice.

Chaser reviews

Excellent
28

Very good
1

Average
0
Poor
0
Terrible
0
Value for money
Features
Ease of use
Customer support
  5.0
  4.9
  4.9
  5.0
Jonathan Fox

Chaser is easy to use and has saved us many hours . The interface is very clear and intuitive.

Used daily for 2+ years
Reviewed 2017-06-12
Review Source: Capterra

Reduction in debtor days. Improved cashflow. Much better understanding of credit control and the benefits of intelligent automation.We have been using Chaser since August '14. I highly recommend implementing it into any businesses' Xero setup. Within a couple of months we noticed a dramatic decrease in debtor days. It has more than paid for itself financially, in fact there is a definite return on investment. We have had positive feedback from our clients as they are impressed with how efficient our credit control systems are. With the direct bank feed into Xero, once the payment has been reconciled, Chaser can be set to send out an automatic 'Thank you for paying' email. This is a great feature. Implementing Xero in my business was one of the best business decisions I have made and in turn, implementing Chaser for our credit control has proved to be an excellent decision.

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Emma Fox

Chaser is brilliant! It is super easy to use and can be set up in a matter of minutes!

Used daily for 2+ years
Reviewed 2017-06-12
Review Source: Capterra

Decreased debtor days. Not a single thing!! It does exactly what it promises and their customer service is second to none!!You can personalise and customise all the settings and email content so that the emails actually feel like they are coming from you. Once you have the schedules set up you can sit back and let the automation of credit control take over. We have seen a dramatic decrease in debtor days for our clients that use Chaser. It is also easy to set rules for clients you don't want to chase. It really can be set up in a matter of minutes. My personal favourite is the 'thank you for paying' email. Chaser is totally awesome!!

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Sarah Morris

The simple automated process of Chaser has enabled us to regularly chase our debtors with ease.

Used daily for 2+ years
Reviewed 2017-06-13
Review Source: Capterra

Helps us focus on outstanding invoices, regular company tailored chasing is possible with very little set up required.Chaser is linked directly to Xero software and therefore makes the chasing process simple with very little administration required. Chaser is simple to set up, maintain and use. The reporting tool gives up to date information on all invoices outstanding with detailed information which can be exported if required.

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Stephen Paul

Awesome software does exactly what it says on the tin

Used daily for 2+ years
Reviewed 2017-06-08
Review Source: Capterra

Just got back from holiday and wanted to share my experience with you I've spent about five minutes each day reconciling bank on xero The chasers went out and what a pleasant surprise I had whilst the family and I sat down for tapas next to the beach, money came in for about 15% of our debtors I also had three debtors tell me they will pay me in the next few days All with me doing nothing The system does exactly what it says on the tin and is brilliant Thank you for helping me to maintain healthy cashflow while I am on holiday

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Sam Ellis

Outstanding product!

Used daily for 2+ years
Reviewed 2017-06-08
Review Source: Capterra

Saves me a tonne of time chasing customers Automates sending invoices/statements so I don't have to add a bunch of attachments Customizable templates so you can tailor the wording of your chasers Shows me the history of what emails have been sent and whether they've been read Allows you to pause/stop chasing particular invoices or customers The new features that come out make life even easier for me Has transformed how we chase invoices Syncs/intergrates really well with Xero

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Chaser pricing

Starting from
$35/month
Pricing options
Free trial
Subscription
View Pricing Plans

Chaser offers specific pricing information for users of the following regions: Australia, Europe, New Zealand, United Kingdom, United States.

For the rest of the world, Chaser's pricing in USD is as follows:

BASIC plan: $35 per month
STANDARD plan: $95 per month
PROFESSIONAL plan: $125 per month
ENTERPRISE plan: $325 per month

Chaser features

Accounting Integration
Accounting Management
Billing & Invoicing
Invoice Management
Receiving
Third Party Integration

API (189 other apps)
Activity Dashboard (129 other apps)
Automatic Notifications (114 other apps)
Compliance Management (90 other apps)
Customizable Reporting (101 other apps)
Data Import/Export (110 other apps)
Electronic Payments (117 other apps)
Expense Tracking (123 other apps)
Financial Analysis (88 other apps)
Invoice Processing (105 other apps)
Multi-Currency (110 other apps)
Real Time Data (112 other apps)
Reporting & Statistics (145 other apps)
Workflow Management (89 other apps)

Additional information for Chaser

Key features of Chaser

  • Invoice history
  • Automatic upload
  • Automatic update
  • Customizable email templates
  • Invoice & statement attachments
  • Template creation
  • Custom scheduling
  • Email escalation
  • Automated thank you messages
  • Schedule creation
  • Group management
  • Email address & signature personalization
  • Customer behavior insights
  • Notes
  • Email history log
  • Xero integration
  • Multiple chasing schedules
  • Email consolidation
View All Features

Benefits

Chaser includes customizable email templates, allowing users to create and send invoice chasing emails to customers without having to start from scratch.
Chaser offers custom scheduling technology, helping users manage the timings at which emails are sent and automate the sending of thank you messages when invoices have been reconciled.
Chaser provides information on the paying behaviour of customers, giving users insight into how to best manage their credit control processes.
Chaser maintains a complete email history, granting users automatic access to a detailed log of all email follow-ups sent and replies received.