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Creately
5
130
4
62
3
16
2
3
1
5
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
From Idea to Execution - 10x Faster with AI Diagrams
Table of Contents
Creately - 2026 Pricing, Features, Reviews & Alternatives
All user reviews are verified by in-house moderators and provider data by our software research team. Learn more
Last updated: April 2026
Creately overview
Based on 216 verified user reviews
What is Creately?
By industry, Creately reviewers are most commonly professionals in computer software (20%). The most frequent use case for Creately cited by reviewers is diagram creation (49% of reviewers).
What do users say about Creately pricing?
Users appreciate Creately’s reasonable monthly fee and say paid plans unlock valuable team features. Some reviewers feel the free version is limited, and they report frustration with pricing, cancellation, and refund processes compared to competitors.
Starting price
per month
Alternatives
with better value for money
Pros & Cons
Collaboration
Diagram Creation
Templates
Pricing
Performance and Speed
Creately’s user interface
Creately pros, cons and reviews insights
To determine these pros and cons insights, we analyzed responses from
Overall rating
Value for money
4.3
Features
4.3
Ease of use
4.4
Customer support
4.2
Reviews sentiment
What do users say about Creately?
By industry, Creately reviewers are most commonly professionals in computer software (20%). The most frequent use case for Creately cited by reviewers is diagram creation (49% of reviewers).
Select to learn more
Who uses Creately?
Based on 216 verified user reviews.
Company size
Small Businesses
Midsize Businesses
Enterprises
Top industries
Use cases
Creately's key features
Most critical features, based on insights from Creately users:
All Creately features
Features rating:
Creately alternatives
Creately
Starting from
8
Per month
Lucidchart
Starting from
9
Per month
Visio
Starting from
5
/user
Per month
SketchWow
Starting from
39
/user
Per month
Creately pricing
Pricing plans
Pricing details:
Enterprise
No pricing info
Features included:
- Advacned Team Admin
- Advanced Collaboration
- All Import/Export
- Customer Success
- Priority Support
- SSO/SCIM
- Unlimited Documents
- Unlimited Folders
- Unlimited Number of Shapes
- Unlimited Storage
User opinions about Creately price and value
Value for money rating:
Of 25 reviews that provide robust commentary on Creately's price and value, mention it in a positive light.
Users think Creately offers a reasonable monthly fee and appreciate that the paid plans unlock valuable features for teams, with some saying the price is more convenient compared to alternatives. Some reviewers feel the free version is quite limited, with essential features only available in premium plans, and they find this frustrating. Reviewers indicate the free trial is helpful, but some say losing work or watermarks can be an issue. Some users report that the cost can be high relative to competitors and that cancellation or refund processes are not always straightforward.
, and
Creately integrations (7)
Integrations rated by users
We looked at 216 user reviews to identify which products are mentioned as Creately integrations and how users feel about them.
Integration rating: 5.0 (3)
“To keep information about proposals”
Hector J.
Account Manager
Integration rating: 4.0 (1)
Integration rating: 5.0 (1)
“My teaching is primarily delivered via Powerpoint so being able to seamlessly integrate my polls into the single presentation is important to me. It would be great if the full suite of question types could be replicated in Powerpoint.”
Angela D.
Learning and Teaching Consultant
Integration rating: 5.0 (1)
“Document Storage through Google Workspace is critical to our business.”
Katie E.
Director of Operations
Integration rating: 3.0 (1)
“Our day to day runs in slack so I am glad they're incorporated!”
Rachel W.
Project Manager
Other top integrations
Creately support options
Typical customers
Platforms supported
Support options
Training options
Creately FAQs
Q. What is Creately used for?
reately is an AI-powered visual collaboration tool and online diagramming platform trusted by teams worldwide. From genograms, flowcharts, org charts, UML diagrams, and mind maps to technical architecture documents and process maps, Creately makes it easy to visualize and organize any idea. With over 10,000+ professionally designed templates, teams can brainstorm faster, plan better, and align seamlessly. Beyond diagramming, Creately acts as a visual database—linking notes, attachments, and data into every workspace. Automatic updates keep projects accurate and trustworthy, turning Creately into a single source of truth for teams. Perfect for workshops, agile project planning, technical design, and collaboration, Creately brings clarity, creativity, and execution together in one powerful platform.
Q. What level of support does Creately offer?
Creately offers the following support options:
FAQs/Forum, 24/7 (Live rep), Email/Help Desk, Chat, Knowledge Base