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CreditorWatch Collect Logo

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Automate Collections and get paid faster.

(5)

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CreditorWatch Collect Pricing, Features, Reviews and Alternatives

CreditorWatch Collect FAQs

Q. What type of pricing plans does CreditorWatch Collect offer?

CreditorWatch Collect has the following pricing plans:
Starting from: $89.00/month
Pricing model: Subscription, Open Source
Free Trial: Available

These products have better value for money


Q. Who are the typical users of CreditorWatch Collect?

CreditorWatch Collect has the following typical customers:
Freelancers, Large Enterprises, Mid Size Business, Non Profit, Public Administrations, Small Business


Q. What languages does CreditorWatch Collect support?

CreditorWatch Collect supports the following languages:
English


Q. Does CreditorWatch Collect support mobile devices?

CreditorWatch Collect supports the following devices:
Android, iPad, iPhone


Q. Does CreditorWatch Collect offer an API?

No, CreditorWatch Collect does not have an API available.


Q. What other apps does CreditorWatch Collect integrate with?

CreditorWatch Collect integrates with the following applications:
Salesforce Starter, Microsoft Outlook, Zapier, Slack, HubSpot CRM


Q. What level of support does CreditorWatch Collect offer?

CreditorWatch Collect offers the following support options:
FAQs/Forum, 24/7 (Live rep), Email/Help Desk, Phone Support, Knowledge Base, Chat

CreditorWatch Collect product overview

Price starts from

89

Per month

Flat Rate

What is CreditorWatch Collect?

CreditorWatch Collect helps CFOs, finance teams, business owners, accountants and bookkeepers put their accounts receivables on autopilot so they can get back to adding true value to their business.

Key benefits of using CreditorWatch Collect

Deliver a better customer experience
- Personalise and customise your email and SMS reminders. Adapt your messaging to suit each customer segment and each stage of the reminder journey.
- Offer online payments so your customers can pay using their preferred payment method at a time and on a device that suits them.
- Include ‘pay now’ buttons/links to pay in email and SMS reminders
- With the reduction in time spent on manual tasks, customer queries can be responded to and resolved faster.
- Our AR Specialists become one of your team, calling on behalf of your business so customers don’t see any difference.
- Avoid your emails being deleted before being opened send just one email to remind about multiple invoices.

Increase productivity
- Automating the AR process saves countless hours, removing manual repetitive tasks such as copying and pasting emails, downloading spreadsheets and data entry.
- With the AR process automated all accounts and debts are chased, no matter how small or old they might be.
Reduce or maintain AR headcount - automating your AR is like adding a team member to pick up all the mundane tasks no one enjoys.
- With clarity over your AR process and accounts, set clear KPIs for your team to meet.

Be more effective
- Bypass the inbox jungle and send reminders direct to customers’ phones with SMS reminders
- Have greater confidence in your business decisions thanks to greater visibility over debtors, cash flow and trends.
- With all the important debtor info at your fingertips, you’ll spend less time in review meetings
- Deliver monthly reports faster with debtor data easily accessible and thanks to the ability to filter views
- Focus on work that adds value and helps the business grow rather than being chained to manual, repetitive tasks or investigating the issues behind disputes.

Typical customers

Freelancers
Small businesses
Mid size businesses
Large enterprises

Platforms supported

Web
Android
iPhone/iPad

Support options

FAQs/Forum
24/7 (Live rep)
Email/Help Desk
Phone Support
Knowledge Base
Chat

Training options

Documentation
In Person
Live Online
Videos
Webinars

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CreditorWatch Collect pricing information

Value for money

4.4

/5

13

Starting from

89

Per month

Flat Rate

Pricing options

Free plan
Subscription
Free trial
Pricing range

CreditorWatch Collect features

Functionality

4.4

/5

13

Total features

35

3 categories

Most valued features by users

Activity Dashboard
Third-Party Integrations
API
Alerts/Notifications
Multi-Currency
Billing & Invoicing
Reminders
Activity Tracking

CreditorWatch Collect users reviews

Overall Rating

4.5

/5

13

Positive reviews

92

%

Rating breakdown
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend8.9/10
Rating distribution

5

4

3

2

1

10

2

0

0

1

Pros
Great assistance to organize aged outstanding accounts, seems to have great innovation and easy to use. No software bugs to date and easy updating.
The team are brilliant to deal with, and the product runs smoothly - intuitive and easy to set up, with plenty of built in flexibility.
The great benefit to this system is that you can tailor the debt collect process to fit your needs.
Cons
Take the stress out of collections with a streamlined process.
Administration time has been cut by more than half.
AR
AvatarImg

Verified reviewer

Information Technology and Services, 1-10 employees

Used weekly for 6-12 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9/10

Share this review:

Saves time on keeping track of slow payers

Reviewed 3 years ago

If you have a lot of slow paying clients, Debtor Daddy is your daddy. Saves time and money.

Pros

It creates a list for you of all your slow payers a.k.a. overdue debtors rather than you having to find these debtors yourself.

Cons

Nothing, apart from the learning curve at first to use it. But that's basically with any software, so not much here!

MA
AvatarImg

Marc A.

Internet, 11-50 employees

Used daily for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

Share this review:

Simple and straightforward A/R tool

Reviewed 3 years ago

The product is great, especially for the cost. It pays for itself and would highly recommended to anyone looking for a cost-effective solution to managing their A/R.

Pros

Super simple, no-frills software to help automate the process of managing A/R

Cons

Not always easy to see the full activity timeline. I wish there were more features being introduced but the functionality has been relatively the same over the last couple of years.

Vendor response

Hi Marc Thanks for taking the time to leave us this excellent review! We're really pleased you're finding our software simple to use and that it's done the job of automating your A/R. I've passed on your comments about the full activity timeline. In regard to more features, we do have some in the pipeline for launch this year. We'll be in touch with all our customers as it goes live soon, so keep an eye on your inbox. Would you mind if we used your review on our social media pages so other businesses can see how Debtor Daddy could help them? Thanks for recommending us! Lucy

JL
AvatarImg

Jeff L.

Used daily for 1-2 years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend8/10

Share this review:

Great basic debt collections software, ease of use and not too pricey

Reviewed 7 years ago
Pros

Great assistance to organize aged outstanding accounts, seems to have great innovation and easy to use. No software bugs to date and easy updating., very intuitive and easy to set up, with plenty of built in flexibility.

Cons

A bit of a learning curve at first to understand and use, found that it took customer service some time to respond to requests-multiple hours. A bit pricey but has reduced our outstanding accounts.

AD
AvatarImg

Anna D.

Building Materials, 11-50 employees

Used daily for 1-2 years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9/10

Share this review:

Take the stress out of collections with a streamlined process

Reviewed 3 years ago

Automation has had a twofold benefit, the customers are consistently engaged and the notes are centralised so each customer can be easily tracked.

Pros

The great benefit to this system is that you can tailor the debt collect process to fit your needs. The workflow set up is worded and sent when you want it to be. Customers that are overdue are continually engaged with messages and prompted to respond, an engaged debtor is better that an unengaged one. The system is flexible so you can change the workflow and messaging at any time if it is not having...

Cons

One issue is that if you have a disputed invoice so you mark it disputed and mute it, this has no effect on the debt collect notices being sent. The only way to get around this is to mute the customer.

Vendor response

Hi Anna Thanks for taking the time to leave us this great review! We're really pleased to hear that the ability to customize your workflows and messaging is working well for you. We know that every business is a little different so pride ourselves on the fact our automation software can adapt to our customers' needs. Thanks for letting us know your thoughts on disputed invoices. I've passed this on to our team so they keep this in mind as they continue to develop the tool. Would you mind if we used your review on our social media pages? Thanks again for recommending us. Lucy

FV
AvatarImg

Fabrice V.

Real Estate, 11-50 employees

Used daily for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9/10

Share this review:

56% reduction in the amount overdue 30+ days

Reviewed 3 years ago

The team at Debtor Daddy is there to help you, from implementation, to helping create the workflow (ie. emails, calls, texts) and the wording of notices to potentially adding new features they are available to help. We've been able to greatly reduce the manual work around sending emails and focus on calling owners to get the money in or create payment plans.

Pros

Automation workflow, we went from an archaic manual process to having an almost completely automated process. We've been able to reduce our client's AR greatly and focus on all the other aspect of our AR tasks and provide better financial statements.

Cons

It would be nice to create workflow templates that way when we integrate new organizations the setup is a little faster (it's not that hard to currently)

Vendor response

Hi Fabrice Thanks for taking the time to leave us this great review! One of the key things we aim to do for our customers is removing manual AR processes. We're so pleased that we've been able to support you to achieve this for your team. Thanks for raising your thoughts on workflow templates. I've passed this on to our team so they can keep it in mind as they continue to develop the software. Thanks for recommending us. Lucy

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