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PaySimple Logo

PaySimple

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Payments today. Partners for Tomorrow.

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PaySimple Features

Features Summary

Functionality

4.3

/5

297

Total features

65

8 categories

PaySimple features

ACH Payment Processing
API
Access Controls/Permissions
Activity Dashboard
Alerts/Notifications
Billing & Invoicing
Billing Portal
CRM

Common features of Billing and Invoicing software

API
Accounting Integration
Activity Dashboard
Alerts/Notifications
Backup and Recovery
Billing Portal
Bulk Send
Compliance Management

Price starts from

69.95

Per month

Flat Rate

Pricing options
Free plan
Subscription
Free trial

Screenshots

Contenders comparison

Functionality

4.3

/5

297

Price starts from

69.95

Per month

learn more

Total Features

65

Unique features

  • Self Service Portal

  • Cash Flow Management

  • In-Person Payments

  • Monitoring

Functionality

4.4

/5

20.2K

Price starts from

199

Per month

learn more

Total Features

215

Features in Common

37

Unique features

  • Approval Process Control

  • Progress Reports

  • Sales Tax Management

  • Contractor Management

Functionality

4.5

/5

2.8K

Price starts from

ic-pricetag

No pricing info

learn more

Total Features

100

Features in Common

41

Unique features

  • Customer Management

  • Accounting Integration

  • For Restaurants

  • Clock In/Out

Common PaySimple comparisons

Reviewers who mentioned features said:

KO
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Ken O.

Real Estate, self-employed

Used monthly for 6-12 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend5/10

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Okay Replacement for Quickbooks Online ACH functionality.

Reviewed 3 years ago

Very hard time getting clearing house established. The first transaction was a large security / first / last month's rent. It took 2 weeks to FINALLY get the funds released from the clearing house. I also had not realized the extra fees charged by PaySimple for the larger transaction over 5K so was surprised there and will bill future large bills directly from QBO. Since that poor start, monthly payments have gone smoothly other than having to manually enter rent invoices for each apartment in PaySimple every month and still needing to generate monthly (unsent) invoices in QBO as the the invoices generated on PaySimple to not transfer over to QBO.

Pros

It saved me >$50 per month in a real estate setting with multiple tenants each paying >1K per month

Cons

1) There are no ways to set up automatic recurring monthly invoices. You need to duplicate existing invoices manually and change the dates. 2) If multiple payments transfer on a single day, QBO gets confused and you have to manually track down which ones paid.

GS
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Gale S.

Design, 11-50 employees

Used daily for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support

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Crap Reseller of World Pay

Reviewed 3 years ago

Poor- check the email trail in tech support.

Pros

nothing- 0% Poor- check the email trail in tech support. Poor- check the email trail in tech support. Poor- check the email trail in tech support.

Cons

As a company, we were double billed and had to pay World Pay direct. Tech support was never correct with their trouble shooting and every time tech support said the account was active or working, IT WAS NOT. Tech1 had many clients denied billing and this was a total embarrassment resulting in loss of revenue.

SS
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Susan S.

Sports, 1-10 employees

Used daily for 1-2 years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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September 2021 PaySimple Review

Reviewed 3 years ago

PaySimple has been great for our business. Most helpful is that customer service is easily reached and very responsive. Customer service is definitely a strength in using PaySimple.

Pros

PaySimple makes it easy for our customers to make payment and view their accounts. It also is very user-friendly for our business administrator. The notifications of payment status allows for sucessful tracking of fees.

Cons

There are some features that have yet to be added. Would like to be able to delete categories without contacting the company. Trying to discover the best way to organize category items from one year to the next.

TL
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Tara L.

Music, 1-10 employees

Used daily for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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We love PaySimple!

Reviewed 3 years ago

PaySimple is a great asset to our business. Customer service is fantastic with quick responses to question via phone and text support. Highly recomended.

Pros

Recurring billing is by far the most useful feature for us. In combination with the online store, our clients will register and set up their recurring billing and then it goes on until cancellation. Very easy and convenient!

Cons

It's a bit complicated to give partial refunds. I with this process were easier. It's nice that there is a feature where you can add a custom field for clients but this custom field is not searchable and I wish it were.

ML
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Mandy L.

Construction, 11-50 employees

Used daily for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Paysimple is A++++!

Reviewed 3 years ago
Pros

When our company first started up we quickly gained a lot of financed customers of which we were manually processing payments every month. This got old quick and we worried that payments would be missed. Paysimple was the answer to our problems and we couldn't be happier with the service!!

Cons

Paysimple has everything. There are a lot of features we have not used yet but the main purpose for which we purchased the service (recurring billing) is the number one feature for us and it works great every month we don't have to worry about payments.

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Aaron P.

Health, Wellness and Fitness,

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support

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Great features and affordability

Reviewed 9 years ago

When I started our little martial arts school, I knew what the industry expected and where things were heading. So, it was important to me to keep my costs low, without sacrificing functionality. I use PaySimple for everything from invoicing our after school programs to staying on top of automated billing each month. For $34.95/month it beats the hell out of the other big brands I've tried like First Data. Not only do I get more for less, but the customer support has been phenomenal each and every time I call.

Pros

Ease of use, functionality, ability to generate reports, notices when recurring billing customers have cards that are about to expire.

Cons

Too long of a checkout process for online sales. I need to pay for Shopify in order to make the online buying process easier on potential introductory and trial members.

Vendor response

Thank you Aaron for the review and feedback. We're happy to hear our customer service team has been so helpful and that our product is helping you manage your recurring billing and stay on top of payment notifications. As always, feel free to call us for any additional help: 800.466.0992.

CM
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Charles M.

Health, Wellness and Fitness, 1-10 employees

Used daily for less than 6 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend7/10

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PaySimple 101

Reviewed a year ago

My overall experience has been great but PaySimple wasn't a necessity for my company so I stopped paying for it after 6 months.

Pros

PaySimple made it really easy for me to bill and to send my invoices to my clients. I love how it automatically generates my invoice once the template is built. Its a very efficient and time saving software!

Cons

Not everyone knows PaySimple in my organization and with my clientele. They are used to software like quickbooks and paypal for payments which could be a problem at times.

TG
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Tracy G.

Financial Services, 11-50 employees

Used daily for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9/10

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PaySimple Review-A great product

Reviewed 3 years ago

I have never had a bad experience working with PaySimple.

Pros

Super easy to use. If you have issues, and no time to contact via a phone call to PaySimple, using the PaySimple chat for assistance is a breeze. I like that a lot. Calling PaySimple is easy too.

Cons

I don't care for the calendar on recurring payments. You click in it and it will take you back to the month before or even two months before on the start date.

HM
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Heather M.

Internet, 11-50 employees

Used daily for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend8/10

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Paysimple customer review

Reviewed 3 years ago

Paysimple is a very wonderful company to work with

Pros

I love that the features are so easy to use and self explanatory. Very user friendly. I also love the automated reminders that are sent to customers that are recurring payments

Cons

the reporting left things to be desired. It would be nice if the invoices that were unpaid were on the front page and you didn't have to go into the invoices to search which one was past due. For example if a customer called to make a payment it should automatically prompt you to collect the oldest invoice 1st.

AB
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Alessandro B.

Sports, 1-10 employees

Used daily for 1-2 years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend7/10

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Great billing service and software

Reviewed 3 years ago
Pros

Ease-of-use and set up are some of the key features.

Cons

It’s not exactly tailored to a martial arts school needs. It isn’t a one stop shop solution for our industry.

HN
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Helen N.

Financial Services, 1-10 employees

Used daily for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend5/10

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Decent software

Reviewed 3 years ago
Pros

The updated recurring billing is good. It's generally easy to edit invoices. Setting up invoices is pretty straightforward.

Cons

The interface is half old, half new. Some things have been updated, but others haven't. It's not easy to use the FAQ/Help sometimes to find the answer you need. It's not always easy to find/contact the credit card processors because those aren't actually a part of PaySimple and require more calls, emails, and back-and-forth.

TW
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Tom W.

Legal Services, 11-50 employees

Used daily for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend8/10

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Pros

Reviewed 3 years ago

I have only been with Harris Federal for about 6 weeks. Overall, my experience with PaySimple has been great.

Pros

It is easy to use and customize. Also [SENSITIVE CONTENT] is great. He has been really helpful in helping me learn the program and utilize it more fully.

Cons

There was an issue this past week with billing schedules not running as they should have. This disrupted payment plans that need to stay on schedule

BB
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Bobbijo B.

Security and Investigations, 1-10 employees

Used daily for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Customer Service, A+!

Reviewed 7 years ago

I have always had amazing experiences with the customer service! Whether big or small I felt important with my issue. The applications are great and easy to use and learn. Our team would highly recommend PaySimple as the best tool for their needs!

Pros

The ease of use and how many tools they have inside the program to help manage.

Cons

Personal Preference, I would like to streamline the dashboard. Taylor it to what our company uses all the time, not have a generalized set up.

SB
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Sameen B.

Accounting, 11-50 employees

Used daily for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9/10

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Recurring Bill

Reviewed 3 years ago

My overall experience is great so far. Hopefully it remains same.

Pros

That we can debit our client fee anywhere without disturbing them and we are getting monthly payment on time.

Cons

When i complaint about bad list, it never resolve and i even do not know how my client ended up in bad list. We save account numbers then whenever we need them we can not get it from paysimple.

SM
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Shawn M.

Facilities Services, 11-50 employees

Used daily for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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We love PaySimple and especially [SENSITIVE CONTENT] our rep

Reviewed 3 years ago

great.

Pros

[SENSITIVE CONTENT] is very helpful. The software is easy to use and integrated into my CRM which takes less time to process payments

Cons

System has allowed duplicate payments through my crm integration. Would be nice if there was a fail safe for this.

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Joseph M.

Civil Engineering, 201-500 employees

Used daily for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Agrxis Review on PaySimple

Reviewed a year ago

I have had a wonderful overall PaySimple experience. I need a payment system that is both dependable and effective for my business, and PaySimple meets both requirements. I find it simple to create and manage invoices, handle online payments, and keep track of transactions thanks to the platform's user-friendly design. The detailed reporting and analytics tools offer insightful data on the financial...

Pros

I adore PaySimple for their all-inclusive payment solution, which has completely changed how my firm operates. The seamless integration of payment processing, online invoicing, and reporting is one of the unique aspects I like most. I can accept a variety of payment options, such as credit cards and electronic payments, with PaySimple, making it convenient for my consumers and increasing my revenue streams. I am able to keep up a polished and effective billing process because to the platform's user-friendly design, which makes it simple to create and send professional invoices. Furthermore, PaySimple's extensive reporting and analytics tools give me important insights into the financial status of my company, empowering me to decide wisely and improve my operations.

Cons

Even though my whole experience with PaySimple has been great, the pricing structure would be the thing I dislike the least. I discovered that PaySimple's pricing plans can be a little on the expensive side compared to some other providers of payment solution because I am always mindful of minimizing my spending as a small business owner. Although the platform has great features and functionality, the price may be an issue for companies with tight budgets.

VM
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Vincent M.

Information Technology and Services, 1-10 employees

Used monthly for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend4/10

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Paysimple ACH limitations - Good Customer Service

Reviewed 3 years ago

This questionnaire in itself is a bit misleading. Doesn't ask the appropriate questions or cover most of the products or services that pay simple actually offers. Background to my complaint: My company sells supports and services point of sale systems for restaurants in the hospitality segment. Our equipment is not cheap one entire system can easily run from 10 to $25,000. The computers that we sell...

Pros

We only use the ACH Product. We like using the ACH product very much. Setting up recurring in ACH accounts is very easy. Managing, suspending or terminating recurring a ACH accounts is also very easy. Paysimple has a very good and accurate reporting system if you know how to use it. Personally, I don't use it too often, it's was a bit confusing at first, but I was able to find my way around. Then I called support and received some guidance.

Cons

Paysimple added an online "store" / tool / program/ app. I did not request it, yet I'm forced to pay $49 (ish) monthly for this. We get my ACH bill early in the month and latter in the month we get billed again for this online store product. Mind, you, the store product is actually pretty nice. I'm being emotional and feel as if this was slid under the front door when I was not looking.

TC
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Thomas C.

Construction, self-employed

Used weekly for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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A surprisingly useful tool for totally managing credit cards sales.

Reviewed 5 years ago

I manufacture, sell, and ship industrial coatings worldwide with a strong focus on the Southern states.

Pros

It works as advertised! The dashboard only focuses on the essentials you need to know about. The overall structure of the package is utterly logical. You can easily find credit card customers, easily see how much they have purchased, all of the related invoices and the crowning glory of this product is the fact it tells you when the customer actually paid and it tells you immediately. Again the Dashboard...

Cons

I cannot think of a complaint I have had in two years of use. I wish I could to balance this report with negatives but there are none. I do wish they had a non-credit card version. Then I could lose my existing accounting package(an expensive subscription).

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Brian Del Terzo C.

Financial Services, 11-50 employees

Used daily for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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The BEST payment gateway on the market!

Reviewed 3 years ago

From customer service to our assigned customer success manager, the team is available to assist. Chat support is also available inside the gateway. They have gone above and beyond to help us with our business.

Pros

The robust features, ease of implementation, beautiful GUI layout that is easy to use and navigate. There is nothing that we need for our business, our team, and our clients that PaySimple does not accommodate.

Cons

There are still some disconnects between the contact record details and transaction records that are still coming together that would make certain customized reporting even easier.

TM
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Ty M.

Music, 1-10 employees

Used weekly for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Paysimple was a game changer for our business!

Reviewed 3 years ago

Paysimple solved 95% of the problems we had encountered implementing recurring billing for our business

Pros

The recurring billing makes doing business so easy. We no longer have to chase down late payments and the easy-to-use forms put our clients at ease. All the features a business needs with no frills!

Cons

An easier way to automate recurring billing from an online sales page would be very helpful

NW
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Nancy W.

Construction, 1-10 employees

Used daily for 1-2 years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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PaySimple - true to name

Reviewed 3 years ago

Overall, from set-up to going live with PaySimple, we have been very pleased with the ease of use for both our company and our customers.

Pros

The set-up process was very easy and supportive. Allowing our customers to pay online through our website has brought more traffic to our site which helps with our marketing attempts.

Cons

Nothing comes to mind at this time. There isn't anything negative I can share.

ML
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Michael L.

Computer Networking, 11-50 employees

Used daily for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9/10

Share this review:

PaySimple review

Reviewed 3 years ago

I’ve used this service for many years. Requested better reports and reporting for all of them. It’s never been done. I have to use quickbooks in tandem as a result.

Pros

It’s easy to use. Repeating payments are easy to setup and process.

Cons

It has terrible reporting. The dashboard isn’t configurable and would be great for reports, but there is no way to edit it.

MI
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Michaela I.

Medical Devices, 1-10 employees

Used daily for less than 6 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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10 out of 10

Reviewed 3 years ago

We really needed a more secure way to store customer cc information and PaySimple has a beautiful system for that. It has really been a time saver having recurring billing plans set up as many of our customers are on a monthly subscription plan. Overall 10/10, I have greatly appreciated this service and its functionality.

Pros

I have been very impressed with the ease of set up. We were set up and fully using this system within 4 days. I appreciate the quick glance reports that are found on the homepage, that indicate the our monthly sales as compared to the previous month.

Cons

I feel like refunding partial amounts is more deeply hidden in the platform than I expected it to be. (however, when I did have a question about how to do a partial refund/credit, I was pleasantly surprised at how quickly I received a comprehensive answer.)

AS
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Amanda S.

Individual & Family Services, self-employed

Used daily for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend7/10

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Lives up to its name

Reviewed 3 years ago
Pros

Simple to use and easy recurring payments

Cons

The reporting is useless for me. I use this program to process all our one time and recurring payments throughout the year and am unable to get a yearly total of each customers giving.

SV
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Susie V.

Information Technology and Services, 11-50 employees

Used weekly for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Love it!

Reviewed 3 years ago

Excellent!

Pros

It's functionality and ease of use for me and our customers. Our account rep, [SENSITIVE CONTENT] is awesome!

Cons

I'd like the transaction reports to be editable so I can select the order they appear from left to right. Whis way I can keep all my filters but not scroll to the right to see the payment info I am looking for.