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PaySimple Logo

PaySimple

4.5
(291)

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Payments today. Partners for Tomorrow.

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(20)

PaySimple Features

Features Summary

Functionality

4.3

/5

291

Total features

67

9 categories

PaySimple features

ACH Payment Processing
API
Access Controls/Permissions
Activity Dashboard
Alerts/Notifications
Billing & Invoicing
Billing Portal
CRM

Common features of Billing and Invoicing software

API
Accounting
Accounting Integration
Activity Dashboard
Activity Tracking
Alerts/Notifications
Billing & Invoicing
Billing Portal

Price starts from

69.95

Per month

Flat Rate

Pricing options
Free plan
Subscription
Free trial

Screenshots

Contenders comparison

Functionality

4.3

/5

291

Price starts from

69.95

Per month

learn more

Total Features

67

Unique features

  • Email Reminders

  • Alerts/Notifications

  • Data Security

  • Data Synchronization

Functionality

4.4

/5

19.8K

Price starts from

ic-pricetag

No pricing info

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Total Features

205

Features in Common

37

Unique features

  • Approval Process Control

  • Real Time Synchronization

  • Staff Calendar

  • Cost Database

Functionality

4.2

/5

5.9K

Price starts from

ic-pricetag

No pricing info

learn more

Total Features

164

Features in Common

40

Unique features

  • Accrual Accounting

  • "What If" Scenarios

  • Multi-State

  • Fund Management

Common PaySimple comparisons

PaySimple logo
Flint Mobile Payments logo
PaySimplevsFlint Mobile Payments
PaySimple logo
2Checkout logo
PaySimplevs2Checkout
PaySimple logo
Bill.com logo
PaySimplevsBill.com
PaySimple logo
PayPal logo
PaySimplevsPayPal
PaySimple logo
Worldpay logo
PaySimplevsWorldpay

Reviewers who mentioned features said:

TC
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Thomas C.

Construction, self-employed

Used weekly for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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A surprisingly useful tool for totally managing credit cards sales.

Reviewed 3 years ago

I manufacture, sell, and ship industrial coatings worldwide with a strong focus on the Southern states.

Pros

It works as advertised! The dashboard only focuses on the essentials you need to know about. The overall structure of the package is utterly logical. You can easily find credit card customers, easily see how much they have purchased, all of the related invoices and the crowning glory of this product is the fact it tells you when the customer actually paid and it tells you immediately. Again the Dashboard...

Cons

I cannot think of a complaint I have had in two years of use. I wish I could to balance this report with negatives but there are none. I do wish they had a non-credit card version. Then I could lose my existing accounting package(an expensive subscription).

GS
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Gale S.

Design, 11-50 employees

Used daily for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support

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Crap Reseller of World Pay

Reviewed a year ago

Poor- check the email trail in tech support.

Pros

nothing- 0% Poor- check the email trail in tech support. Poor- check the email trail in tech support. Poor- check the email trail in tech support.

Cons

As a company, we were double billed and had to pay World Pay direct. Tech support was never correct with their trouble shooting and every time tech support said the account was active or working, IT WAS NOT. Tech1 had many clients denied billing and this was a total embarrassment resulting in loss of revenue.

SS
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Susan S.

Sports, 1-10 employees

Used daily for 1-2 years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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September 2021 PaySimple Review

Reviewed a year ago

PaySimple has been great for our business. Most helpful is that customer service is easily reached and very responsive. Customer service is definitely a strength in using PaySimple.

Pros

PaySimple makes it easy for our customers to make payment and view their accounts. It also is very user-friendly for our business administrator. The notifications of payment status allows for sucessful tracking of fees.

Cons

There are some features that have yet to be added. Would like to be able to delete categories without contacting the company. Trying to discover the best way to organize category items from one year to the next.

TG
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Tracy G.

Financial Services, 11-50 employees

Used daily for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9/10

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PaySimple Review-A great product

Reviewed a year ago

I have never had a bad experience working with PaySimple.

Pros

Super easy to use. If you have issues, and no time to contact via a phone call to PaySimple, using the PaySimple chat for assistance is a breeze. I like that a lot. Calling PaySimple is easy too.

Cons

I don't care for the calendar on recurring payments. You click in it and it will take you back to the month before or even two months before on the start date.

RM
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Ryan M.

Internet, self-employed

Used daily for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend8/10

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Using PaySimple in a one-person Business

Reviewed a year ago

Very good - I wouldn't be able to handle my business and all the billing by myself without PaySimple.

Pros

I'm able to easily add new customers, reference existing customer's data, and set up recurring emailed invoices or recurring payments.

Cons

If a customer has a recurring invoice and they send me a physical check, if the check arrives before the payment is due I have to go thru a bunch of manual steps to create an invoice (the recurring one hasn't been created yet), then change the scheduling so the invoice that was going to come out doesn't.

RN
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Roxanne N.

Construction, 11-50 employees

Used daily for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Best decision for AR

Reviewed a year ago

My overall experience has been great. PaySimple has been one of the best decisions for our AR department. I have seen a positive response from our customers. Especially now after the pandemic, this is a great source to have since technology is key and a more simple way to collect.

Pros

It is very easy to navigate for me and our customers.

Cons

There is one feature I would like. Currently there are two different companies that I work for and I would like the option to be able to switch over to each companies portal without having to login each time.

CG
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Christina G.

Health, Wellness and Fitness, 11-50 employees

Used daily for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Great product for our business needs!

Reviewed a year ago
Pros

We use PaySimple on a daily basis from in person transactions, future billing and payment plans.

Cons

We have not found flaws for our business needs at this point but we do not use all the platforms Paysimple has to offer.

MC
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Marc C.

Consumer Electronics, self-employed

Used daily for 1-2 years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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As the name suggests, it's just Simple.

Reviewed a year ago

The product is easy to use, customizable and the customer service is there when I need them.

Pros

All businesses need an easy way to bill their customers. My business requires it monthly for every customer to generate the recurring revenue that my company depends on. PaySimple offers an easy way to do this and I can rest easy knowing that on the 3rd day of the month, the funds hit my bank account.

Cons

I would like a way to place monthly recurring billing on invoices with multiple products sold to an individual account.

BB
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Bobbijo B.

Security and Investigations, 1-10 employees

Used daily for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Customer Service, A+!

Reviewed 6 years ago

I have always had amazing experiences with the customer service! Whether big or small I felt important with my issue. The applications are great and easy to use and learn. Our team would highly recommend PaySimple as the best tool for their needs!

Pros

The ease of use and how many tools they have inside the program to help manage.

Cons

Personal Preference, I would like to streamline the dashboard. Taylor it to what our company uses all the time, not have a generalized set up.

TW
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Tom W.

Legal Services, 11-50 employees

Used daily for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend8/10

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Pros

Reviewed a year ago

I have only been with Harris Federal for about 6 weeks. Overall, my experience with PaySimple has been great.

Pros

It is easy to use and customize. Also [SENSITIVE CONTENT] is great. He has been really helpful in helping me learn the program and utilize it more fully.

Cons

There was an issue this past week with billing schedules not running as they should have. This disrupted payment plans that need to stay on schedule

EL
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Eric L.

Insurance, self-employed

Used daily for 6-12 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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PaySimple Review

Reviewed a year ago

Great service and excellent product!

Pros

The software is very user friendly and easy to use. Very efficient!

Cons

None at this time. Non cons at this time.

VM
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Vincent M.

Information Technology and Services, 1-10 employees

Used monthly for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend4/10

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Paysimple ACH limitations - Good Customer Service

Reviewed a year ago

This questionnaire in itself is a bit misleading. Doesn't ask the appropriate questions or cover most of the products or services that pay simple actually offers. Background to my complaint: My company sells supports and services point of sale systems for restaurants in the hospitality segment. Our equipment is not cheap one entire system can easily run from 10 to $25,000. The computers that we sell...

Pros

We only use the ACH Product. We like using the ACH product very much. Setting up recurring in ACH accounts is very easy. Managing, suspending or terminating recurring a ACH accounts is also very easy. Paysimple has a very good and accurate reporting system if you know how to use it. Personally, I don't use it too often, it's was a bit confusing at first, but I was able to find my way around. Then I called support and received some guidance.

Cons

Paysimple added an online "store" / tool / program/ app. I did not request it, yet I'm forced to pay $49 (ish) monthly for this. We get my ACH bill early in the month and latter in the month we get billed again for this online store product. Mind, you, the store product is actually pretty nice. I'm being emotional and feel as if this was slid under the front door when I was not looking.

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Brian Del Terzo C.

Verified reviewer

Financial Services, 11-50 employees

Used daily for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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The BEST payment gateway on the market!

Reviewed a year ago

From customer service to our assigned customer success manager, the team is available to assist. Chat support is also available inside the gateway. They have gone above and beyond to help us with our business.

Pros

The robust features, ease of implementation, beautiful GUI layout that is easy to use and navigate. There is nothing that we need for our business, our team, and our clients that PaySimple does not accommodate.

Cons

There are still some disconnects between the contact record details and transaction records that are still coming together that would make certain customized reporting even easier.

TM
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Ty M.

Music, 1-10 employees

Used weekly for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Paysimple was a game changer for our business!

Reviewed a year ago

Paysimple solved 95% of the problems we had encountered implementing recurring billing for our business

Pros

The recurring billing makes doing business so easy. We no longer have to chase down late payments and the easy-to-use forms put our clients at ease. All the features a business needs with no frills!

Cons

An easier way to automate recurring billing from an online sales page would be very helpful

NW
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Nancy W.

Construction, 1-10 employees

Used daily for 1-2 years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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PaySimple - true to name

Reviewed a year ago

Overall, from set-up to going live with PaySimple, we have been very pleased with the ease of use for both our company and our customers.

Pros

The set-up process was very easy and supportive. Allowing our customers to pay online through our website has brought more traffic to our site which helps with our marketing attempts.

Cons

Nothing comes to mind at this time. There isn't anything negative I can share.

ML
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Michael L.

Computer Networking, 11-50 employees

Used daily for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9/10

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PaySimple review

Reviewed a year ago

I’ve used this service for many years. Requested better reports and reporting for all of them. It’s never been done. I have to use quickbooks in tandem as a result.

Pros

It’s easy to use. Repeating payments are easy to setup and process.

Cons

It has terrible reporting. The dashboard isn’t configurable and would be great for reports, but there is no way to edit it.

MI
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Michaela I.

Medical Devices, 1-10 employees

Used daily for less than 6 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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10 out of 10

Reviewed a year ago

We really needed a more secure way to store customer cc information and PaySimple has a beautiful system for that. It has really been a time saver having recurring billing plans set up as many of our customers are on a monthly subscription plan. Overall 10/10, I have greatly appreciated this service and its functionality.

Pros

I have been very impressed with the ease of set up. We were set up and fully using this system within 4 days. I appreciate the quick glance reports that are found on the homepage, that indicate the our monthly sales as compared to the previous month.

Cons

I feel like refunding partial amounts is more deeply hidden in the platform than I expected it to be. (however, when I did have a question about how to do a partial refund/credit, I was pleasantly surprised at how quickly I received a comprehensive answer.)

AS
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Amanda S.

Individual & Family Services, self-employed

Used daily for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend7/10

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Lives up to its name

Reviewed a year ago
Pros

Simple to use and easy recurring payments

Cons

The reporting is useless for me. I use this program to process all our one time and recurring payments throughout the year and am unable to get a yearly total of each customers giving.

RF
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Ryan F.

Recreational Facilities and Services, 1-10 employees

Used daily for 6-12 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend6/10

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A little pricy, but with more bells and whistles than most.

Reviewed a year ago

Straightforward and streamlined system with few favorable card reader options that does a fantastic job for our recurrent revenue operation.

Pros

Recurrent billing schedules, a great POS interface, and customer databases with the ability to store multiple payment methods makes it easy and effortless for new staff to learn and repeat or subscribed customers to use contactless methods of payment.

Cons

The price in comparison to some of its peers stands out as disconnected from the goal of driving down per-transaction costs for smaller businesses.

JN
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Joel N.

Sports, 1-10 employees

Used daily for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend7/10

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my review title

Reviewed a year ago
Pros

recurring billing option ability to integrate forms into website

Cons

no inventory management backend is messy (old style forms and new style forms make it messy) cannot delete old category items and entries

EM
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Emily M.

Computer Software, 1-10 employees

Used daily for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend7/10

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Overall Great Product

Reviewed a year ago

Customer service is very friendly and helpful, but sometimes the things I need to change are complicated/confusing and time consuming requiring multiple forms not able to complete online (change of address, limit increase requests etc). Other similar things that are convoluted--In a current situation with a customer who made a chargeback due to not recognizing our business name, and he is confused by steps required to get us non-restricted, and it's been a huge time suck for all parties, and no sign of ending.

Pros

Reliable, consistent and easy to use product --lots of options for customizing for your needs.

Cons

I did not like how it integrated with Quickbooks Online, and gave up on that after a few weeks--it was faster and more accurate for me to do on my own (trouble matching customers etc).

SV
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Susie V.

Information Technology and Services, 11-50 employees

Used weekly for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Love it!

Reviewed a year ago

Excellent!

Pros

It's functionality and ease of use for me and our customers. Our account rep, [SENSITIVE CONTENT] is awesome!

Cons

I'd like the transaction reports to be editable so I can select the order they appear from left to right. Whis way I can keep all my filters but not scroll to the right to see the payment info I am looking for.

TL
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Tara L.

Music, 1-10 employees

Used daily for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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We love PaySimple!

Reviewed a year ago

PaySimple is a great asset to our business. Customer service is fantastic with quick responses to question via phone and text support. Highly recomended.

Pros

Recurring billing is by far the most useful feature for us. In combination with the online store, our clients will register and set up their recurring billing and then it goes on until cancellation. Very easy and convenient!

Cons

It's a bit complicated to give partial refunds. I with this process were easier. It's nice that there is a feature where you can add a custom field for clients but this custom field is not searchable and I wish it were.

CM
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Chris M.

Nonprofit Organization Management, self-employed

Used daily for 6-12 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Fully functional service with easy to use API, well documented and easy to integrate

Reviewed a year ago

Nothing but the best! I have worked with other payment providers and PaySimple is far superior to the rest.

Pros

From the first discovery call to my full implementation of the software, the PaySimple team was there with full support and always available to make my implementation as smooth as possible.

Cons

Nothing at all. I have found on flaws with the solution.

ML
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Mandy L.

Construction, 11-50 employees

Used daily for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Paysimple is A++++!

Reviewed a year ago
Pros

When our company first started up we quickly gained a lot of financed customers of which we were manually processing payments every month. This got old quick and we worried that payments would be missed. Paysimple was the answer to our problems and we couldn't be happier with the service!!

Cons

Paysimple has everything. There are a lot of features we have not used yet but the main purpose for which we purchased the service (recurring billing) is the number one feature for us and it works great every month we don't have to worry about payments.