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ShipHero
5
53
4
20
3
7
2
2
1
6
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Multi-channel inventory & warehouse management software
Table of Contents
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ShipHero - 2026 Pricing, Features, Reviews & Alternatives
All user reviews are verified by in-house moderators and provider data by our software research team. Learn more
Last updated: April 2026
ShipHero overview
What is ShipHero?
ShipHero is a cloud-based multi-channel inventory and warehouse management solution aimed at merchants and Third-Party Logistics (3PL) providers. The software offers tools for managing orders, inventory, barcoding, batch picking, shipping, returns, and more. ShipHero automatically syncs inventory across multiple eCommerce stores, such as Amazon, eBay, Shopify, BigCommerce, Walmart, and Etsy. All inventory changes are tracked, including receiving, fulfilled orders, restocked returns, cycle counts, and manual updates. Barcodes for products, totes, boxes, and locations can be created, managed, printed, and scanned, and ShipHero automatically determines optimal picking routes to streamline the pick & pack process. Integrations with multiple shipping providers ensures that users can find the cheapest shipping options and share tracking information with customers.
Starting price
Pros & Cons
Shipping
Customer Support
Ease of Use
Reporting
Logistics
Printing
ShipHero’s user interface
ShipHero pros, cons and reviews insights
To determine these pros and cons insights, we analyzed responses from
Overall rating
Value for money
4.1
Features
4.1
Ease of use
4.3
Customer support
4.0
Reviews sentiment
What do users say about ShipHero?
On time delivery all products I have already shipped a product to my friend software show exactly time friend recieved
Select to learn more
Who uses ShipHero?
Based on 88 verified user reviews.
Company size
Small Businesses
Midsize Businesses
Enterprises
Top industries
Use cases
ShipHero's key features
Most critical features, based on insights from ShipHero users:
All ShipHero features
Features rating:
ShipHero alternatives
ShipHero
Starting from
No pricing info
Fishbowl
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No pricing info
Easyship
Starting from
No pricing info
Stamps.com
Starting from
19.99
Per month
ShipHero pricing
Pricing plans
Pricing details:
ShipHero WMS for Brands
No pricing info
Features included:
- Automation Rules
- Barcoding Order Upload
- Rate Shopper
- Lot & Expiration
- Warehouse Routing
- Setup and Training
- 24/7/365 Support
ShipHero WMS for 3PLs
No pricing info
Features included:
- All Standard Features
- Sandbox Account
- Contract Options
- 3PL Billing
- Marketplace Listing
- Customer Portal
ShipHero Enterprise WMS
No pricing info
Features included:
- All Standard Features
- Increase API Rate
- Sandbox Account
- Contract Options
- Dedicated CSM
User opinions about ShipHero price and value
Value for money rating:
To see what individual users think of ShipHero's price and value, check out the review snippets below.
Jeni C.
Operations and Analytics Assistant
Arsen J.
CEO
ShipHero integrations (19)
Integrations rated by users
We looked at 88 user reviews to identify which products are mentioned as ShipHero integrations and how users feel about them.
Integration rating: 4.8 (6)
“This is what we use for our front end”
Alex W.
Founder
Integration rating: 5.0 (2)
Integration rating: 5.0 (2)
“Turn any site into a shop in minutes”
“Integration with WooCommerce is important because it allows flexible payment options in online stores. It works well with PayPal and supports different types of businesses. It also gives more control over how payments are set up.”
Jamie P.
Youth Worker and Designer
Integration rating: 2.0 (2)
“Netsuite is where our accounting occurs.”
“Net suite was used for accounting and financial management”
Nick L.
Director of Operations
Integration rating: 5.0 (1)
Integration rating: 3.0 (1)
ShipHero customer support
What do users say about ShipHero customer support?
Customer support rating:
We analyzed verified user reviews to identify positive and negative aspects of ShipHero customer support.
Widely noted by reviewers, ShipHero’s support team is knowledgeable, friendly, and quick to resolve issues via chat and onboarding.
A significant portion of users found onboarding and implementation support especially helpful for setup and answering complex questions.
A minority of users report slow response times, lack of 24/7 support, and inconsistent follow-up from the customer service team.
Support options
Training options
To see what individual users say about ShipHero's customer support, check out the review snippets below.
“Customer support is generally responsive, and we typically receive helpful guidance within a few hours when issues come up.”
Dennis M.
Operations Manager
“Having an assigned representative is also very helpful.”
Arsen J.
CEO
ShipHero FAQs
Q. Does ShipHero support mobile devices?
ShipHero supports the following devices:
iPad, iPhone
Q. What level of support does ShipHero offer?
ShipHero offers the following support options:
FAQs/Forum, Knowledge Base, Email/Help Desk, Chat
