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Order Desk Logo

Order workflow management and rules engine

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Order Desk - 2025 Pricing, Features, Reviews & Alternatives

What is Order Desk?

Order Desk is a cloud-based order management system which allows users to automate their entire order workflow and integrate it with other third-party providers. Users can sort all orders in different categories, see order overviews at a glance, create custom folders to match their business workflow, and customize the folder columns according to their specific requirements.

Order Desk comes with a Rules Engine designed to reduce the effort involved in processing orders, which lets the user set up custom automated actions that can be executed at any event. Processes which can be automated include sending emails to customers for refunds, or delivering a tracking number when an order is shipped. The inventory sync feature pulls inventory from the warehouse and automatically updates current stock levels across multiple online marketplaces. Order Desk’s custom exports functionality lets users export their data in various formats via CSV, to be sent automatically by FTP or email.

Order Desk also offers direct integrations with 250+ third-party services that including fulfillment (Shipwire, 3PL Central), shipping (ShipStation, ShipWorks, StarShipIT), shopping carts and marketplaces (Shopify, Etsy, Squarespace, Magento, Ecwid), print on demand services, email marketing platforms (MailChimp, Constant Contact, Campaign Monitor), payment gateways (Authorize.Net, Stripe, PayPal), and more. These integrations give the user flexibility to build a connection between the services they use, according to their specific needs. All integrations can be found here: https://www.orderdesk.com/integrations/

Benefits of using Order Desk

  • Order Desk automatically separates the different parts of orders for split fulfillment, and updates stock levels across multiple marketplaces in real time.

  • With the Picklists & Reports feature, users can generate a report of all orders by SKU to gain insight into their best-selling products.

  • The dashboard provides users with insights into order counts and revenue from yesterday, today, and all time.

  • This order management system is fully customizable, with users able to configure workflows, folders, automation rules, receipt templates, and more.

  • Marketplace and shopping cart integrations enable the automatic sync of customer orders, and shipping integrations allow users to print shipping labels directly from within Order Desk.
  • Starting from

    20

    Per month

    Alternatives with better value for money

    Order Desk's key features

    Most critical features, based on insights from Order Desk users:

    Order Fulfillment
    Order Entry
    Data Import/Export
    Order Tracking
    Shipping Labels
    Inventory Management

    All Order Desk features

    Features rating:

    API
    Multi-Channel Management
    Recurring Orders
    Reporting/Analytics
    Returns Management
    Special Order Management
    Third-Party Integrations

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    Order Desk pricing

    Value for money rating:

    Starting from

    20

    Per month

    Usage Based

    Pricing details
    Subscription
    Free trial
    Free plan
    Pricing range

    Order Desk support options

    Typical customers

    Freelancers
    Small businesses
    Mid size businesses
    Large enterprises

    Platforms supported

    Web
    Android
    iPhone/iPad

    Support options

    Email/Help Desk
    Knowledge Base

    Training options

    Documentation
    Videos

    Order Desk reviews

    Overall rating

    4.8

    /5

    8

    Positive reviews

    100

    %

    Rating breakdown
    • Value for money
    • Ease of use
    • Features
    • Customer support
    • Likelihood to recommend9.57/10
    Rating distribution

    5

    4

    3

    2

    1

    6

    2

    0

    0

    0

    Order Desk FAQs

    Q. What type of pricing plans does Order Desk offer?

    Order Desk has the following pricing plans:
    Starting from: $20.00/month
    Pricing model: Subscription
    Free Trial: Available

    These products have better value for money


    Q. Who are the typical users of Order Desk?

    Order Desk has the following typical customers:
    Freelancers, Mid Size Business, Small Business


    Q. What languages does Order Desk support?

    Order Desk supports the following languages:
    English


    Q. Does Order Desk offer an API?

    Yes, Order Desk has an API available for use.


    Q. What other apps does Order Desk integrate with?

    Order Desk integrates with the following applications:
    authorize.net, Kit, Constant Contact, Adobe Commerce, WooCommerce, PayPal, Dropbox Business, SPS Commerce, Campaign Monitor by Marigold, AfterShip, Zapier, Recurly, MRPeasy, ShipBob, iContact, Foxy, NetSuite, Starshipit, Help Scout, Stripe, Shipwire, ShipStation, Squarespace, Slack, Klaviyo, Weebly, Ecwid, Yotpo, Stamps.com, Chargebee, VerticalResponse, Mad Mimi, Mailchimp, Braintree, Emma by Marigold, Volusion, AWeber, BigCommerce, Shopify, Zendesk Suite


    Q. What level of support does Order Desk offer?

    Order Desk offers the following support options:
    Email/Help Desk, Knowledge Base

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