AuditBoard Reviews - Page 2

Ease of use, continual updates, focus on Internal Audit.

Implementation process, workstream module.

Accessibility is key to our global department. Latency is always the same regardless where we are in the world. Another extremely important key point is the superb support we received throughout this year from the team. All responses were tailored to the questions, this is, somebody took the time to understand our question(s) and reply to them in a very professional manner. No canned responses.

A number of steps in our methodology are conditioned by the workflow implemented within the tool. Also, automated generation of documentation is something that we cannot use due to the limited functionality. Hardly a headache, we just adapt our process and use the tool in the most effective manner.

The daily working process for audit management is very good. Depending on how the application is configured, you can add different users for different purposes and allow them to see a variety of things. Historical data is fairly easy to capture in dashboards and can be rendered in a variety of ways. Issues are in a separate module, which makes them easy to find and review or reuse as needed.

No global search function for topics, documents, etc. Text editing within the work steps is very limited. Additional functionality for bold text, bullets, etc. would be helpful. Recently, it's been a bit buggy as some functionality has broken as a result of updates, which has caused us some minor pain.

The automation and live on-demand progress and reporting ensures that there are no doubts around the ROI delivered to teams, partners, and stakeholders.

The Auditboard team are responsive to feedback and constructive criticism. There are very few bad things to say about the end to end engagement.

Thank you for taking the time to leave a review, Steve! AuditBoard is designed to make the professional lives of audit, risk, and compliance professionals easier, and we're so glad it's helping you and your team by automating and reporting risk insights. We're actively working on new features, and your feedback will help inform those!

The integrated nature of AuditBoard, our CSM support.

Difficulty in setting up dashboards and reporting

Thank you for taking the time to leave a review, Lisa! AuditBoard is designed to make the professional lives of audit, risk, and compliance professionals easier, and we're so glad our Customer Support team is providing a great experience to you and your team. We're actively working on new features, and your feedback will help inform those!

The collaborative nature of the tools help the business users and the internal audit users to work better together.

There is nothing that comes to mind. The support is great and the functionality (ease of use) is wonderful.

Thank you for taking the time to leave a review, Nichole! AuditBoard is designed to make the professional lives of audit, risk, and compliance professionals easier, and we're so glad it's helping you and your team work better together. We're actively working on new features, and your feedback will help inform those!

I've been in the industry over 25 years and have seen the evolution of audit GRC tools and by far, AuditBoard is the best in class above it's predecessors and competition. It's highly intuitive and as such has a high rate of adoption by key stakeholders, external vendors and clients, and the broad company as well. Also what stands out is the continual improvement the AuditBoard team makes to the application and functionality. We've suggested enhancements over the past few years and they listened and built it into the next release, and updates happen several times a year. AuditBoard takes the admin burden off my team and lets them be critical thinkers and well worth the investment.

Implementation for us was the hardest part of the process, although the team is very patient and guides us through it and answers all our questions. Most helpful is networking with other current users of the modules you're implementing to leverage tips when customising the look and feel to your company. We also leveraged the help of Protiviti which provided immense and valuable help as an implementation partner.

Thank you for taking the time to leave such a detailed review, Mitchell! AuditBoard is designed to make the professional lives of audit, risk, and compliance professionals easier, and we're so glad it's helping you and your team add value. Please continue to offer suggestions so we can continue to make AuditBoard better.

OpsAudit is a comprehensive audit management software that provides functionality and efficiency beyond just the internal audit shop. The efficiencies for the internal audit process include one centralized location for enterprise and engagement level risk assessment, workpaper and template repository ready to be pulled into each audit project, built-in templates to document work, easy cross-referencing and hyperlinking, easy to find and respond to review notes, ability to generate multiple report formats directly from the system, and powerful issue tracking and follow-up. In addition, the built-in workflow, forms, and dashboards allow client management to handle their own tasks related to audits, follow-up, and monitoring. The flexibility of adding multiple categories of projects, and multiple unique templates, has allowed us to expand usage of the software beyond the audit department to some second line of defense functions and move towards the goal of combined assurance.

There are no features that are bad, or I can think of for improvement.

Thank you for taking the time to leave a review, Elizabeth! AuditBoard is designed to make the professional lives of audit, risk, and compliance professionals easier, and we're so glad it's helping you and your team increase efficiency. We're actively working on new features, and your feedback will help inform those!

The system is easy to learn and fast to use. We gained time efficiencies compared to our old system (spell check, file upload, synch editing, single input for control description changes updates narratives as well, etc.). The customer service team is quick and helpful. Our business process owners love the SOX controls certification process and we are now working to built out the documentation requests using Workstream, which I think will be an improvement over email. We find the Excel export of system data extremely helpful for many things, and all workpapers and support can also easily and quickly be extracted for distribution to external auditors or examiners.

When we first adopted Risk Oversight , we lost some functionality we had with our former risk assessments. The AuditBoard engineering team has since worked with us to improve this though. At this time, my only continued wish is that we could link audit workpapers to the risks and controls to show where they are tested more easily. Also, I demoed the Resource and Scheduling module before it was fully built (unsure if the product is now ready for launch) but it was not capable of doing complex audit scheduling for controls testing and non-audit work such as education or administration at the time I viewed it. I hope to look at the improved solution again in the future and re-consider.

AuditBoard allows for great organization of audit details year over year. We love the issue tracking and it's easy functionality.

Our implementation was a challenge, we never really felt confident in the product we were using. We were not educated enough on how OpsAudit and SOXHub should be utilized. We've submitted simple suggestions but have not received good feedback or seen them implemented. It seems as though our requests for assistance are closed with sending us to AuditBoard university instead of a person helping explain something.

Monica, we're so sorry to hear that you've experienced issues during implementation. We will share your concerns with the appropriate teams in order to avoid this in the future. We apologize for any inconvenience and hope we're able to increase your level of satisfaction very soon.

I like the ease of use, being able to very easily see my assigned tasks and know what is outstanding or in my queue at any given time.

Limitations based on our contract for how many controls we are able to have / test. This causes issues as the company grows in size and implements new controls, and makes the cost higher as we grow.

AuditBoard is perfect for us, as we use it for risk assessment, planning, auditing, report writing, and problem tracking and remediation. Audit projects are made easier with AuditBoard as operations are much smoother with it. Everything is working very well, and we have seen a significant reduction in administrative work after the adoption of AuditBoard. Issue dashboards have greatly simplified Audit and Risk Committee reporting and we have been able to tailor tools according to the needs of our team. AuditBoard's problem-tracking approach saved us a lot of time and allowed us to share insights with senior leadership.

We do not have big problems with AuditBoard, only some operations need improvements, such as text formatting and also coding operations for reports and archiving, as they are acceptable in the current form, but we hope for more updates in the future.

Thank you for taking the time to leave a review, Waleed! AuditBoard is designed to make the professional lives of audit, risk, and compliance professionals easier, and we're so glad it's helping you and your team by providing a central system to facilitate audits and governance updates. We're actively working on new features, and your feedback will help inform those!

SOXHub has been a significant improvement to our overall SOX management. It has centralized our program, reduced administrative burden, and allowed the team to focus more hours on areas of true value.

Some areas that were missing have been added during recent roll outs. Looking forward to using new functionality.

Thank you for taking the time to leave a review, Stacey! AuditBoard is designed to make the professional lives of audit, risk, and compliance professionals easier, and we're so glad it's helping you and your team centralize your program. We're actively working on new features, and your feedback will help inform those!

Before AuditBoard, we worked on SharePoint, Excel, and several other platforms to get through an audit, and even then it was a manual process to review and plan for the next year. Now AuditBoard makes everything in the process, from planning to remediation, much easier.

I've used AB for more than 4 years now and lately it has felt that the focus has moved away from improving its core products in order to build out the ecosystem. There are a bunch of small quirks in its core products, like SOXhub. When I've brought these items to the attention to the helpdesk and consultants, the response is always "suggest it as an idea in the community". This used to be a viable solution, but now I've had ideas out there for more than a year with dozens of "Kudos" (read: "likes") and comments from other users. Even AB staff have commented on a few saying that they've shared the idea and nothing ever happens. There used to be QOL updates at least monthly and now it seems like the community is largely ignored. It might just be my feeling though.

AuditBoard automates SOX, love the linking of controls to narrative.

More robust Risk Assessment process would be great.

The most impactful feature for us has been reporting. We can report on how many controls have been tested, policy approval status, compliance effectiveness, issue management - to name a few. The best feature though is the support team that comes with the tool. AB team members really listen to ideas and hurdles and help guide their customers through.

When we first implemented AuditBoard, not all modules "talked" to each other. However, AB listened to our needs, and now everything works together.

Thank you for taking the time to leave a review, Amanda! AuditBoard is designed to make the professional lives of audit, risk, and compliance professionals easier, and we're so glad it's helping you and your team with reporting. We're actively working on new features, and your feedback will help inform those!

Very intuitive for users; focused on features that enable the front line to play an active role in risk management

More flexibility with licensing - there needs to be something between a core license and a stakeholder user. Policy management needs further development to meet the needs of our organization

Thank you for taking the time to leave a review, Michelle! AuditBoard is designed to make the professional lives of audit, risk, and compliance professionals easier, and we're so glad it's helping you and your team by providing a holistic view of risk. We're actively working on new features, and your feedback will help inform those!

Audit board allowed us to streamline a manual 302 process and enabled tremendous time savings

when we signed up for audit board it was before the tiers exisited or we were not made aware of them, every time a new feature is rolled out we are told it is extra for our tier.

Thank you for taking the time to leave a review, Amy! AuditBoard is designed to make the professional lives of audit, risk, and compliance professionals easier, and we're so glad it's helping you and your team streamline manual processes. We're actively working on new features, and your feedback will help inform those!

Ease of use. It was very users for our employees to use globally with little to no training needed.

Reports - the out of the box dashboards and reports are not helpful. The only way they are useable are through an API with PowerBI.

Thank you for taking the time to leave a review, Pooja! AuditBoard is designed to make the professional lives of audit, risk, and compliance professionals easier, and we're so glad it's helping you and your team on a global scale. We're actively working on new features, and your feedback will help inform those!

Product is intuative to learn and easy-to-use.

Chatbot help is not helpful. Always having to fill out a ticket for support. Not much support from customer rep.

Thank you for taking the time to leave a review, Mary! AuditBoard is designed to make the professional lives of audit, risk, and compliance professionals easier, and we're so glad it's helping you and your team. We're actively working on new features, and your feedback will help inform those! With respect to your comment on support, we will be sure to pass this along to our team for consideration in future updates.

AuditBoard is very easy to use and provides good status visibility compared to other platforms.

Issue management is clunky and reporting does not allow optimal displays of needed fields. There is insufficient linkage between module databases (Issues, SOXHUB, and OpsAudit) for reporting aspects of results, status of findings. AuditBoard is still better than other platforms, and is always improving.

This product is very intuitive and the basic elements can be used with no help or guidance. It helps with collaboration on audits.

There is not a useful RCM functionality and the modules are bought separately but heavily rely on each other so if you just get one (like opsaudit) there are many things you cannot do

Thank you for taking the time to leave your feedback, Sarah. AuditBoard is designed to make the professional lives of audit, risk, and compliance professionals easier, and we're so glad it's helping you and your team. We're actively working on new features, and your feedback will help inform those! With respect to your comment on individual module functionality, we will be sure to pass this along to our product team for consideration in future updates.

The ease of use across all functions is critical for success in our audit department. I appreciate that management can easily access and navigate the tool with little to no guidance.

The inability to integrate outside data sources into the tool for risk assessment purposes.

Thank you for taking the time to leave a review, Katelyn! AuditBoard is designed to make the professional lives of audit, risk, and compliance professionals easier, and we're so glad it's helping you and your team by leveraging across all functions. We're actively working on new features, and your feedback will help inform those!