VersaPay ARC Features

VersaPay ARC

Cloud-based accounts receivable automation platform

4.33/5 (15 reviews)

Competitor Feature Comparison

ACH Payment Processing
Accounting Integration
Activity Dashboard
Activity Tracking
Aging Tracking
Alerts/Notifications
Billing & Invoicing
Check Processing
Client Portal
Collections Management
Credit Card Processing
Customer Statements
Customizable Branding
Document Management
Electronic Payments
Financial Reporting
Invoice Management
Online Payments
Overpayment Processing
Partial Payments
Purchasing & Receiving
Real Time Reporting
Receivables Ledger
Recurring/Subscription Billing
Reminders
Reporting & Statistics
Third Party Integrations
Workflow Management
Visit WebsiteCompare App
ACH Payment Processing
Accounting Integration
Activity Dashboard
Activity Tracking
Aging Tracking
Alerts/Notifications
Billing & Invoicing
Check Processing
Client Portal
Collections Management
Credit Card Processing
Customer Statements
Customizable Branding
Document Management
Electronic Payments
Financial Reporting
Invoice Management
Online Payments
Overpayment Processing
Partial Payments
Purchasing & Receiving
Real Time Reporting
Receivables Ledger
Recurring/Subscription Billing
Reminders
Reporting & Statistics
Third Party Integrations
Workflow Management
Visit WebsiteCompare App
ACH Payment Processing
Accounting Integration
Activity Dashboard
Activity Tracking
Aging Tracking
Alerts/Notifications
Billing & Invoicing
Check Processing
Client Portal
Collections Management
Credit Card Processing
Customer Statements
Customizable Branding
Document Management
Electronic Payments
Financial Reporting
Invoice Management
Online Payments
Overpayment Processing
Partial Payments
Purchasing & Receiving
Real Time Reporting
Receivables Ledger
Recurring/Subscription Billing
Reminders
Reporting & Statistics
Third Party Integrations
Workflow Management
Visit WebsiteCompare App

VersaPay ARC Feature Reviews

13 reviewers had the following to say about VersaPay ARC's features:

Heather P.

Stone Brewing review

2019-12-13

Sending automatic past due notifications to our clients.

Pros

The flexibility of the alerts, the flexibility of autopayment scheduling, the ease of navigation, the AR metrics, and the invitations taking our clients directly to the account(s) intended.

Cons

We have daily issues because the account linking functionality cannot be blocked.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 1-2 years

Frequency of use: Daily

Likelihood to recommend

7/10
Source: Capterra
Helpful?   Yes   No
Read more
Sheila O.

Daily Impact of VersaPay ARC

2019-12-30

They are able to communicate to all of their tenants at once with setting up Notifications such as Monthly Statements.

Pros

The communication features save us time and creates efficiencies in our daily process. Billing questions are answered quickly (almost immediately) and disputes are resolved before the invoice becomes overdue.

Cons

The biggest product limitation to date has been the Payment Limits.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 6-12 months

Frequency of use: Daily

Likelihood to recommend

9/10
Source: Capterra
Helpful?   Yes   No
Read more
Talia F.

VersaPay

2019-01-29

Pros

VersaPay has a great UI which is easy for both AR/Collections staff and Tenants to navigate.

Cons

VersaPay should look into additional reporting capabilities within the tool.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 6-12 months

Frequency of use: Weekly

Likelihood to recommend

5/10
Source: Capterra
Helpful?   Yes   No
Read more
Susan S.

Great product to assist with Customer Communication!

2019-02-11

Versapay ARC allows me to focus on the customer accounts that need more assistance.

Pros

Customers have ease of access to their accounts and can pay through the portal if they like.

Cons

Also being able to merge duplicate accounts would be very helpful.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 1-2 years

Frequency of use: Daily

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No
Read more
Sukanya L.

Why Versapay

2019-12-23

The support team is very customer oriented. They are quick and really helpful

Pros

user friendly and features. The support team is very helpful

Cons

Need to add more scorecard and reports on the customer,aging,payment

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 2+ years

Frequency of use: Daily

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No
Read more
Erika H.

ARC-

2019-10-02

Pros

The ease of use for both the customer and the internal team.

Cons

We are looking forward to a more robust reporting capability.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 1-2 years

Frequency of use: Daily

Likelihood to recommend

9/10
Source: Capterra
Helpful?   Yes   No
Read more
Danielle K.

Versapay Review

2019-02-12

The software has been easy to use and when we do run into issue the customer service team addresses our questions / issues within 24 hours.

Pros

I really enjoy the ease of use of the software and how easy it is to maneuver within the website.

Cons

The only con I have found with the software to date is applying short payments to multiple invoice payments or applying credits to payments.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 1-2 years

Frequency of use: Daily

Likelihood to recommend

9/10
Source: Capterra
Helpful?   Yes   No
Read more
Tiffany K.

ARC: A/R Savior

2019-10-03

As with any new program being implemented, we've experienced some technical issues - the majority centering around tying our accounting system into ARC, but VersaPay customer service and our implementation team have both stepped up and proven themselves to be tremendous assets for us.

Pros

Being able to see an entire shopping center's or our whole portfolio's A/R balance in one easy-to-read dashboard has been a great perk as well.

Cons

The load time for the web page can be a little frustrating at times, but we're also aware that we're attempting to load thousands of data points which can contribute to these load times.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 6-12 months

Frequency of use: Daily

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No
Read more
Fran G.

Rehab Alternatives, PLLC

2019-12-02

It's a nice way for clients to have easy access to invoices and obtain older invoices without needing to request them.

Pros

Once the customer gets in to the system it's very easy to use and Versa Pay is adaptable dependent on the user types.

Cons

We still have a few clients that we are working on converting. More of the issue stems with unwillingness to change or adapt.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: Less than 6 months

Frequency of use: Daily

Likelihood to recommend

9/10
Source: Capterra
Helpful?   Yes   No
Read more
Jessica D.

VersaPay Rocks!!

2019-09-12

So far, everything has been very smooth and we have received payments much quicker than before.

Pros

I love how easy it is to use and the ease that it provides our customers!

Cons

I don't like that there are sometimes disconnects between what our accounting software shows and what VersaPay shows.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 6-12 months

Frequency of use: Daily

Likelihood to recommend

9/10
Source: Capterra
Helpful?   Yes   No
Read more
Ken W.

Versapay review

2019-02-12

Pros

Ability to view invoices and option to pay invoices all on one portal.

Cons

There is no "search" capability to find information about topics. No "chat" function to talk to a Helpdesk Support person.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 1-2 years

Frequency of use: Daily

Likelihood to recommend

8/10
Source: Capterra
Helpful?   Yes   No
Read more
Bryan B.

VersaPay ARC - Automated Big Data Solutions!

2019-09-04

We are trying to improve our collections cycle so few accounts hit 180+ days overdue by utilizing reminders delivered through VersaPay.

Pros

- Our CSM, has been very helpful in growing our product knowledge - They are open to improvements - Added branding enhancements - Able to handle large volumes of data

Cons

- No Discounts - We struggle to get customer engagement - Wish tags did more, they are just a filter, some tags could be pre-developed and attached to actions

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 1-2 years

Frequency of use: Daily

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No
Read more
Kami K.

Excellent Product, Exceptional Customer Support

2019-09-04

Pros

The automatic notifications feature eliminates the time it requires to follow up with customers who have outstanding invoices.

Cons

This software keeps improving and they listen and deliver on what clients are requesting. Any request I have made has been implemented with new updates, or customer support solves the issue for us in a timely manner. Therefore, I have no complaints about this software.

Rating breakdown

Ease of use
Features
Customer support

Time used: 6-12 months

Frequency of use: Daily

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No
Read more