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Civic 365
Cloud-based civic engagement software within Microsoft 365
Table of Contents
Civic 365 - 2026 Pricing, Features, Reviews & Alternatives
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Civic 365 overview
What is Civic 365?
Civic 365 for SharePoint and Microsoft Teams is a CRM solution designed for managing civic engagement, public services, and community projects within the Microsoft 365 ecosystem. Key features include omni-channel interfaces, security, automated routing and escalation, integration with Microsoft 365 and customizable workflows.
It helps government bodies, NGOs, and civic organizations manage interactions with citizens, track requests, and improve service delivery efficiently while remaining affordable for all types of organizations. The CRM platform streamlines service request workflows and reporting for local governments.
➡️Get Started Today: Go to our website (apps365.com/government-crm-citizen-software-civic-365/) and start your 14-day free trial of SharePoint Civic 365 for one Microsoft 365 tenant. You can turn your trial into a full version by purchasing a license from our website.
To know more similar products, visit Apps365.com
Starting price
per month
Alternatives
with better value for money
Civic 365’s user interface
Civic 365 reviews
Overall rating
No reviews
- Value for money
- Ease of use
- Features
- Customer support
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Civic 365's features
Civic 365 alternatives
Civic 365
Starting from
11
Per month
GeoCivix
Starting from
1500
Per year
Cloudpermit
Starting from
6000
Per year
VADAR Systems
Starting from
990
Per month
Civic 365 pricing
Pricing plans
Pricing details:
Standard
No pricing info
User opinions about Civic 365 price and value
Value for money rating:
Civic 365 integrations (17)
Top integrations
Civic 365 support options
Typical customers
Platforms supported
Support options
Training options
Civic 365 FAQs
Civic 365 has the following pricing plans:
Pricing model: Subscription, Open Source
Free Trial: Available | (No Credit Card required)
These products have better value for money
Q. Who are the typical users of Civic 365?
Civic 365 has the following typical customers:
Freelancers, Large Enterprises, Mid Size Business, Public Administrations, Small Business
Q. What languages does Civic 365 support?
Civic 365 supports the following languages:
English
Q. Does Civic 365 support mobile devices?
Civic 365 supports the following devices:
Android, iPad, iPhone
Q. Does Civic 365 offer an API?
Yes, Civic 365 has an API available for use.
Q. What other apps does Civic 365 integrate with?
Civic 365 integrates with the following applications:
Microsoft SharePoint, Microsoft Outlook, Microsoft Azure, Delve, Microsoft 365 Copilot, Microsoft Power Apps, Microsoft Entra ID, Microsoft Teams, Azure Blob Storage, Microsoft 365, Microsoft Access, Microsoft 365 Backup, Azure DevOps, Sharepoint Backup, Microsoft Copilot Studio, Microsoft 365 Help Desk Ticketing System, Microsoft Power BI
Q. What level of support does Civic 365 offer?
Civic 365 offers the following support options:
Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support, 24/7 (Live rep), Chat