getapp-logo

App comparison

Add up to 4 apps below to see how they compare. You can also use the "Compare" buttons while browsing.

GetApp offers objective, independent research and verified user reviews. We may earn a referral fee when you visit a vendor through our links. 

QAlert Logo

Citizen request management solution for local & county gov

Last updated: March 2026

QAlert Alternatives & Competitors (2026)

Filter results

Features


Pricing model


Devices supported


User rating


Organization types


Integrated with


Industry


Company size


InvGate Service Management logo

Web-based IT service desk software

learn more
logo
InvGate Service Management
logo
QAlert

0.3

4.5

Value for money

4.8
17
/per year

Starting price

10800
/per year

0.8

4.5

Functionality

3.7

Alerts/Notifications

4.2/5

Activity Tracking

4/5

Automated Routing

4/5

Top Features

Assignment Management

N/A

Benchmarking

N/A

Case Management

N/A

Freshdesk logo

Online helpdesk system and customer service software

learn more
logo
Freshdesk
logo
QAlert

0.4

4.4

Value for money

4.8
19
per user/per month

Starting price

10800
/per year

0.6

4.3

Functionality

3.7

Activity Dashboard

4.9/5

Alerts/Notifications

4.5/5

Activity Tracking

4.4/5

Top Features

Benchmarking

N/A

Case Management

N/A

Compliance Management

N/A

LiveAgent logo

Multichannel Help Desk Solution with Powerful AI Features

learn more
logo
LiveAgent
logo
QAlert

0.1

4.7

Value for money

4.8
15
per user/per month

Starting price

10800
/per year

0.9

4.6

Functionality

3.7

Account Management

5/5

Agent Interface

4.8/5

Activity Tracking

4.7/5

Top Features

Assignment Management

N/A

Benchmarking

N/A

Case Management

N/A

Freshservice logo

A complete IT service management (ITSM) tool for business

learn more
logo
Freshservice
logo
QAlert

0.4

4.4

Value for money

4.8
29
per user/per month

Starting price

10800
/per year

0.6

4.3

Functionality

3.7

Analytics

4.4/5

API

4.4/5

Access Controls/Permissions

4.3/5

Top Features

Assignment Management

N/A

Benchmarking

N/A

Case Management

N/A

JIRA Service Management logo

IT service platform for unified support

learn more
logo
JIRA Service Management
logo
QAlert

0.5

4.3

Value for money

4.8
20
per user/per month

Starting price

10800
/per year

0.8

4.5

Functionality

3.7

Alerts/Notifications

4.4/5

Access Controls/Permissions

4.3/5

Alerts/Escalation

4.2/5

Top Features

Assignment Management

N/A

Benchmarking

N/A

Case Management

N/A

TOPdesk logo

The service management platform that makes service happen

learn more
logo
TOPdesk
logo
QAlert

0.5

4.3

Value for money

4.8
77
per user/per month

Starting price

10800
/per year

0.6

4.3

Functionality

3.7

Access Controls/Permissions

4.4/5

Asset Tracking

4.3/5

Alerts/Notifications

4.2/5

Top Features

Assignment Management

N/A

Benchmarking

N/A

Case Management

N/A

Hiver logo

Modern, AI help desk software built for fast teams.

learn more
logo
Hiver
logo
QAlert

0.2

4.6

Value for money

4.8
25
per user/per month

Starting price

10800
/per year

0.9

4.6

Functionality

3.7

Alerts/Notifications

4.7/5

Autoresponders

4.6/5

Alerts/Escalation

4.3/5

Top Features

API

N/A

Benchmarking

N/A

Case Management

N/A

Issuetrak logo

Issue tracking and workflow automation platform

learn more
logo
Issuetrak
logo
QAlert

0.2

4.6

Value for money

4.8
478
per user/per month

Starting price

10800
/per year

0.7

4.4

Functionality

3.7

Access Controls/Permissions

4.8/5

Alerts/Escalation

4.1/5

Alerts/Notifications

3.8/5

Top Features

Assignment Management

N/A

Benchmarking

N/A

Case Management

N/A

Bitrix24 logo

All in one business management workspace

learn more
logo
Bitrix24
logo
QAlert

0.6

4.2

Value for money

4.8
61
flat rate/per month

Starting price

10800
/per year

0.6

4.3

Functionality

3.7

Activity Tracking

4.4/5

Access Controls/Permissions

4.2/5

Accounting

4/5

Top Features

Alerts/Escalation

N/A

Alerts/Notifications

N/A

API

N/A

Zendesk Suite logo

AI powered customer service across all channels

learn more
logo
Zendesk Suite
logo
QAlert

0.6

4.2

Value for money

4.8
39
per user/per month

Starting price

10800
/per year

0.7

4.4

Functionality

3.7

Account Management

5/5

Archiving & Retention

4.6/5

Activity Dashboard

4.6/5

Top Features

Assignment Management

N/A

Benchmarking

N/A

Case Management

N/A

TeamSupport logo

Cloud-based customer support solution for B2B SaaS

learn more
logo
TeamSupport
logo
QAlert

0.4

4.4

Value for money

4.8
29
per user/per month

Starting price

10800
/per year

0.6

4.3

Functionality

3.7

AI Copilot

5/5

Alerts/Notifications

4.7/5

Alerts/Escalation

4.6/5

Top Features

API

N/A

Assignment Management

N/A

Benchmarking

N/A

Zoho Desk logo

Customer service software for businesses of all sizes

learn more
logo
Zoho Desk
logo
QAlert

0.3

4.5

Value for money

4.8
9
per user/per month

Starting price

10800
/per year

0.8

4.5

Functionality

3.7

Account Management

5/5

Activity Dashboard

4.8/5

Assignment Management

4.5/5

Top Features

Benchmarking

N/A

Case Management

N/A

Compliance Management

N/A

OTRS logo

Helpdesk software for customer service management teams

learn more
logo
OTRS
logo
QAlert

0.3

4.5

Value for money

4.8
Empty state illustration for "No pricing info"

No pricing info

Starting price

10800
/per year

0.7

4.4

Functionality

3.7

Alerts/Notifications

4.8/5

Activity Tracking

4.7/5

Assignment Management

4.7/5

Top Features

Benchmarking

N/A

Case Management

N/A

Compliance Management

N/A

Vivantio logo

Flexible Software. Focused Service.

learn more
logo
Vivantio
logo
QAlert

0.5

4.3

Value for money

4.8
59
per user/per month

Starting price

10800
/per year

0.5

4.2

Functionality

3.7

Alerts/Notifications

4.8/5

Alerts/Escalation

4/5

Access Controls/Permissions

N/A

Top Features

Assignment Management

N/A

Benchmarking

N/A

Case Management

N/A

ServoDesk logo

Help Desk, ITSM, Service and Support management for SMBs

learn more
logo
ServoDesk
logo
QAlert

0.1

4.9

Value for money

4.8
20
per user/per month

Starting price

10800
/per year

1.1

4.8

Functionality

3.7

Alerts/Escalation

4.8/5

Access Controls/Permissions

N/A

Activity Dashboard

N/A

Top Features

Assignment Management

N/A

Benchmarking

N/A

Case Management

N/A

Cayzu logo

Cloud Based Ticket Management & Help Desk Software

learn more
logo
Cayzu
logo
QAlert

0.1

4.9

Value for money

4.8
4
per user/per month

Starting price

10800
/per year

1.3

5.0

Functionality

3.7

Access Controls/Permissions

N/A

Activity Tracking

N/A

Analytics

N/A

Top Features

Benchmarking

N/A

Case Management

N/A

Compliance Management

N/A

EcholoN logo

Helpdesk software for managing customer service processes

learn more
logo
EcholoN
logo
QAlert

0.3

4.5

Value for money

4.8
5500
per feature

Starting price

10800
/per year

1.1

4.8

Functionality

3.7

Activity Dashboard

5/5

Activity Tracking

5/5

Alerts/Notifications

5/5

Top Features

API

N/A

Assignment Management

N/A

Benchmarking

N/A

ServiceTonic logo

ServiceTonic targets small and medium size enterprises

learn more
logo
ServiceTonic
logo
QAlert

0.2

5.0

Value for money

4.8
20
/per month

Starting price

10800
/per year

1.3

5.0

Functionality

3.7

Activity Dashboard

5/5

Alerts/Escalation

5/5

Access Controls/Permissions

N/A

Top Features

Assignment Management

N/A

Benchmarking

N/A

Case Management

N/A

SolarWinds Service Desk logo

IT Service Desk & Asset Management Software

learn more
logo
SolarWinds Service Desk
logo
QAlert

0.3

4.5

Value for money

4.8
39
per user/per month

Starting price

10800
/per year

0.7

4.4

Functionality

3.7

Activity Tracking

5/5

AI/Machine Learning

5/5

Alerts/Escalation

4.5/5

Top Features

API

N/A

Assignment Management

N/A

Benchmarking

N/A

UseResponse logo

All-in-one Customer Support and Feedback Suite

learn more
logo
UseResponse
logo
QAlert

0.2

4.6

Value for money

4.8
124
per user/per month

Starting price

10800
/per year

0.8

4.5

Functionality

3.7

Alerts/Notifications

5/5

Access Controls/Permissions

N/A

Activity Dashboard

N/A

Top Features

Assignment Management

N/A

Benchmarking

N/A

Case Management

N/A