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AZZLY Rize Logo

EHR & RCM software for mental health and addiction programs

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AZZLY Rize - 2026 Pricing, Features, Reviews & Alternatives

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Last updated: March 2026

AZZLY Rize overview

What is AZZLY Rize?

AZZLY Rize is quickly being recognized as the leading clinical and business platform for residential and outpatient addiction treatment and mental health programs looking to replace outdated technology that no longer meets best practices.

If you are ready for a more complete solution, from a Patient Engagement Portal for efficient intake and admissions, a configurable EHR to meet unique program needs, through to a seamless billing and claims creation and submissions process, take a tour of AZZLY Rize. All unique features and functions that substance use disorder (SUD) and mental health providers, clinical and medical, UR and billing staff need, are seamlessly integrated to support stronger compliance, faster yet detailed documentation for better clinical outcomes and auto claims for faster reimbursements and lower A/R.

What is unique about AZZLY Rize platform is that it is designed from the ground up as an all-in-one EHR/Patient Management/Revenue Cycle Management platform. Through one single sign on, all authorized staff have access to features and functions that support their workflow, their department needs, location specific and even patient specific. Being Roles and Permissions based, this adds a layer of HIPAA security and privacy which is much valued. Enhancements are provided seamlessly to all users with no downtime.

A new feature added in 2023 is a robust Patient Engagement Portal, for seamless review and completion of intake and admissions documents, consents and other forms, along with bi-directional secure messaging between provider and patient.

A robust scheduler and team view calendar, SMS appointment reminders, Zoom Telehealth, The Joint Commission and CARF compliant master library of forms for each level of care to select from, assessments and surveys support busy clinic usage.

For Clinical and Medical staff, a robust encounter alert feature that indicates what form is due, when it is due and if it is completed assists in maintaining compliance and supports better UR reviews and timely billing.

To drive efficiency and coding accuracy, auto-claims can be set up against appointment types or encounters. Severity of codes may be adjusted by practitioner or biller based on facility business rules. Incomplete notes are not submitted. AZZLY RCM Services is designed to speed clean claim submissions that average 95-98%, and reimbursements for those that specialize in Behavioral Health, Mental Health, MAT, SUD, MOUD, BOT, CTP programs that are seeking a strong, comprehensive medically based clinical and billing solution.

Who we serve: Inpatient Residential, Psych Hospitals, PHP,PRP, MAT, MOUD, OBOT, OTP, IOP, OP, and pure Telehealth programs. One location, multiple or telehealth only. A newly licensed or well-established and growing organization can easily adapt and thrive on the platform. Our USA based client services team offers training and implementation services and support along with an eLearning platform for 24/7 tips and instructions. We serve them both with 5-star training and implementation services and customer service and support.

Key benefits of using AZZLY Rize

  • Recognized as a leading clinical and business platform for residential and outpatient addiction treatment and mental health programs looking to replace outdated technology or paper processes that no longer meet program needs.
  • Seamless EHR, Patient Management, Revenue Cycle Management platform designed for substance use disorder and mental health programs.

  • Patient Engagement Portal helps with patient communications, retention and better clinical outcomes.

  • Appointment reminders by text or phone Reduces no-shows by over 50%.

  • Supervisory Alerts and reviews of all unfinished work for stronger compliance

  • Required Encounters Alert tells a clinician what is due, when it is due and if it was done

  • Zoom Telehealth integrated into calendar for scheduling, reminding, launching, and auto billing.

  • My Shared Encounters provides a Team based approach to patient care with the ability to manage and view diagnosis, medications, allergies, labs, level of care, insurance, and more while documenting and sharing a current session.

  • Easy digital signature applied on all forms when finalized and signed.

  • Red, yellow and green staff alerts provide internal communications prioritizing level of urgency.

  • Single sign-on access to DrFirst e-prescribing, EPCS, PDMP all meds ordered or renewed sync back to the AZZLY Rize EHR medication screen.

  • Outcome measurement tools, surveys, and assessments, highlight risk and autoscore within the patient chart.

  • Patient Echart displays a comprehensive chronological view of all sessions and events in the patient chart for a complete view of the patient journey.

  • Robust auto claims capability. Red, yellow and green alerts highlight claims that have been submitted for reimbursement that require additional follow-up.

  • Claims wizard to eliminate missteps when building a claim resulting in fewer claim denials.

  • Real Time electronic claims submission built off appointment types or encounters.

  • Eliminate paper processes by utilizing a Behavioral health clinical and business platform.

  • Eliminate the use of multiple software solutions by having it bundled in an all-in-one behavioral health platform.

  • Drive efficiency, reduce labor costs, and improve bottom line using today’s modern technology.

  • Integrated bi-directional lab interfaces

  • Clean claim submission rates of 95-98%

  • Required finalized and sign feature for claims to be approved and sent

  • Claims creation by day, by week, by month

  • 50 plus custom reports for Clinical and Financial Reporting

  • Provider Payment Report eases burden on accounting department

  • Secure Outbound eFax allows providers to submit prior authorization documentation to insurers.

  • Credentialing Services available

  • Billing Services available

  • 5-star USA based training and implementation services

  • AZZLY eLearning Platform for 24/7 tips and training resources

  • Business Consultants to assist in providing a Tour of AZZLY Rize
  • Starting price

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    Pros & Cons

    Staff

    Training and Learning Curve

    Client Management

    Customer Support

    AZZLY Rize’s user interface

    Ease of use rating:

    AZZLY Rize pros, cons and reviews insights

    To determine these pros and cons insights, we analyzed responses from 

    Overall rating

    Reviews sentiment

     
     
     
    1-2(9)
    3-4(30)
    5(30)

    What do users say about AZZLY Rize?

    Currently Azzly doesn't have the ability to the take entered data and prefill like fields. While this feature would be great, coming from paper it was not something we were sacrificing when we selected Azzly Rize for our Electronic Health Records.

    Select to learn more


    Who uses AZZLY Rize?

    Based on 69 verified user reviews.

    Company size

    Small Businesses

    Enterprises

    Midsize Businesses

    Top industries

    Mental Health Care
    Hospital & Health Care
    Medical Practice
    Health, Wellness and Fitness
    Others

    Use cases

    Electronic Medical Records
    Mental Health
    Substance Abuse EMR
    Medical Billing
    Practice Analytics

    AZZLY Rize's key features

    Most critical features, based on insights from AZZLY Rize users:

    HIPAA compliant
    E-Prescribing
    Appointment scheduling
    Document storage
    Electronic payments
    For mental/behavioral health

    All AZZLY Rize features

    Features rating:

    Charting
    Compliance tracking
    Document management
    Dunning management
    Electronic signature
    Employee management
    EMR/EHR
    Initial assessments
    Invoice history
    Patient records management
    Payment processing
    Real-Time reporting
    Referral tracking
    Reporting & statistics
    Self service portal
    Task management
    Therapy notes
    Workflow management
    Appointment management
    Calendar management
    Assessment management
    Records management
    Real-Time data
    Quotes/Estimates
    Progress tracking
    Progress reports
    Progress notes
    Prescription management
    Practice management
    Physician scheduling
    Payment collection
    Patient scheduling
    Authorization Tracking
    Patient portal
    Patient monitoring
    Patient management
    Patient intake
    Patient engagement
    Patient database
    Patient communications
    Outcome assessment tools
    ONC-ATCB certified
    Notes management
    Multi-Provider practice
    Multi-Physician
    Multi-Location
    Multi-Factor authentication
    Access controls/permissions
    Wait list management
    Treatment planning
    To-Do list
    Third-Party integrations
    Activity dashboard
    Template management
    Telemedicine
    Team Notes
    Activity tracking
    Surveys & feedback
    Staff management
    SMS messaging
    Session notes
    Alerts/Notifications
    Self Payment
    Secure messaging
    Secure data storage
    Search/Filter
    Scheduling
    Role-Based permissions
    Revenue management
    Reporting/Analytics
    Annotations
    Remittance advice
    Reminders
    Registration management
    API
    Referral management
    Documentation management
    Care plan management
    Decision support
    Data security
    Data import/export
    Customizable templates
    Customizable reports
    Customizable forms
    Customizable dashboard
    Customer database
    Credit card processing
    Confirmations/Reminders
    Case List Management
    Compliance management
    Communication management
    Coding assistance
    Code & charge entry
    Clinical notes
    Clinical assessment tool
    Clinic interoperability
    Client portal
    Client database
    Client Chart Audit Tools
    Claims scrubbing
    Claims management
    Chat/Messaging
    Case management
    Case notes
    Monitoring device integration
    Mobile access
    Medication management
    Medication alerts/warnings
    Medical history records
    Medical billing
    Level of Care Evaluation
    Invoice management
    Automated scheduling
    Insurance eligibility verification
    Automatic transcription
    Income/Expense tracking
    In-Patient management
    Historical reporting
    Group Notes
    Graphical data presentation
    Goal setting/tracking
    GDPR compliance
    Forms management
    For substance abuse therapy
    For psychiatrists
    File sharing
    Bed management
    Billing & invoicing
    Eligibility verification
    EHR/EMR integration
    Candidate profiles
    Drug reference database

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    AZZLY Rize pricing

    Value for money rating:

    Starting from

    Empty state illustration for "No pricing info"

    No pricing info

    Pricing details
    Subscription
    Free trial
    Free plan
    Pricing range

    User opinions about AZZLY Rize price and value

    Value for money rating:

    To see what individual users think of AZZLY Rize's price and value, check out the review snippets below.

    “Azzly is so amazing and easy to navigate through. It is by far the best program that I have used.”
    JP

    Jeremy P.

    Chemical Dependancy Counselor Assistant

    “I am impressed with the constant updates to better improve the system. The team behind the software is AMAZING.”
    CB

    Carrie B.

    Administrator

    AZZLY Rize customer support

    What do users say about AZZLY Rize customer support?

    Customer support rating:

    We analyzed 20 verified user reviews to identify positive and negative aspects of AZZLY Rize customer support.

    Widespread user sentiment highlights responsive, helpful customer support with quick replies and direct communication channels.

    A few users report slow response times and customer service sometimes struggling to resolve software-related issues.

    Support options

    24/7 (live rep)
    Email/help desk
    Phone support
    Knowledge base
    Chat
    Faqs/forum

    Training options

    Webinars
    Live online
    Videos
    In person
    Documentation

    To see what individual users say about AZZLY Rize's customer support, check out the review snippets below.

    “Supports our needs, customer service is very responsive, steady communication flow of any upcoming industry changes, user friendly once the user is acclimated, easy learning curve, multiple features, listens to customer advice for improvements...and more.”

    TR

    Thomas R.

    CEO

    “The interface is aesthetically pleasing, and the customer service staff get back in touch with me quickly. ”

    MM

    Mackenzie M.

    Clinical Services Support Specialist

    “Customer service is very slow to respond and seem baffled by their own software.”

    KP

    Kellie P.

    Intake therapist

    AZZLY Rize FAQs

    Q. Who are the typical users of AZZLY Rize?

    AZZLY Rize has the following typical customers:
    Large Enterprises, Mid Size Business, Non Profit, Small Business

    These products have better value for money


    Q. What languages does AZZLY Rize support?

    AZZLY Rize supports the following languages:
    English


    Q. Does AZZLY Rize support mobile devices?

    AZZLY Rize supports the following devices:
    Android, iPad, iPhone


    Q. Does AZZLY Rize offer an API?

    No, AZZLY Rize does not have an API available.


    Q. What level of support does AZZLY Rize offer?

    AZZLY Rize offers the following support options:
    24/7 (Live rep), Email/Help Desk, Phone Support, Knowledge Base, Chat, FAQs/Forum

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